RoadVitals

2015 Fccc Xcm

Recalls, owner-reported complaints, investigations and safety data

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 16V366000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Aug 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Fccc Xcm. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 293 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V485000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Aug 14, 2020
1,715 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk: Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
The remedy: DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Daimler Trucks North America LLCManufacturer number FL-859View on NHTSA.gov
18V163000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Mar 12, 2018
9,480 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
The risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
The remedy: DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V-809.
Daimler Trucks North America LLCManufacturer number FL-762View on NHTSA.gov
16V654000

SERVICE BRAKES, ELECTRIC

Sep 12, 2016
1,881 units potentially affected
The defect: Daimler Trucks North America (DTNA) is recalling certain model year 2013-2016 Freightliner Custom Chassis Corporation (FCCC) XCM, XCR, and XCL motorhome chassis manufactured December 21, 2012, to December 22, 2015. On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
The risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on November 7, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-723.
Daimler Trucks North America LLCManufacturer number FL-723View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18002ClosedAudit Query

Daimler Trucks North America Recalls

Opened Apr 23, 2018
Closed Jul 11, 2024

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CXA 7_24_Oil Suction

ENGINE

CX Advocate for Oil Suction manifolds

WI21-009

ENGINE AND ENGINE COOLING

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

16TS-08REV

ENGINE AND ENGINE COOLING

Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

WP21-007

ELECTRICAL SYSTEM; EQUIPMENT

Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.

21OEM-06

ENGINE AND ENGINE COOLING

Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fccc Xcm by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025030—
2024020—
2023030—
2022130—
2021140—
2020040—
20190110—
20186100—
20170101—
2016091—
2015Viewing081—
2014051—
2013141—
2012031—
2011121—
2010000—
2009000—
2008000—
2007200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.