Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2012 Fiat 500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2012 FIAT 500. The contact stated that the vehicle was parked, when she noticed there was a crack in the center of the windshield going towards the driver's side. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,045.
INTERMITTENT EXTERIOR MARKER LIGHT FAILURE. FRONT PASSENGER MARKER LIGHT AND REAR DRIVER'S SIDE BRAKE LIGHT FAIL TO OPERATE ON OCCASION. THE LIGHT SENSOR IN THE GAUGE CLUSTER ALERTS TO FAILURE. WHEN LATER INVESTIGATING, ALL LIGHTS APPEAR TO FUNCTION PROPERLY.
THE WIRING HARNESS GETS CRIMPED WHEN IT GOES FROM THE MAIN BODY OF THE CAR INTO THE HATCH CREATING SHORTS AND MALFACTION OF ELECTRIC COMPONENTS. AS, DOES THE REAR WIPER HOSE. WHICH LEAKS AND EMPTIES INTO THE WIRING HARNESS. THIS HAPPENS EVERYWHERE, AT ALL TIMES.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE REAR HATCH AND SUN ROOF FAILED TO OPEN. THE DEALER (HARPER FIAT, 10045 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 243-3220) STATED THAT THEY WERE AWARE OF THE FAILURES, BUT NO REPAIRS WERE COMPLETED. THE MANUFACTURER STATED THAT THEY DID NOT HANDLE THOSE TYPES OF COMPLAINTS AND SUGGESTED THE CONTACT CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPER/TURN SIGNAL LEVER FRACTURED AND FELL OFF. THE CONTACT USED THE HAZARD LIGHTS AND DROVE HOME. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 36,954.
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE PANORAMIC ROOF SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A HOLE IN THE SUN ROOF AFTERWARDS. SCOTTSDALE FIAT OF SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND A SERVICE WORKER EXPLAINED THAT THE FAILURE WAS A COMMON OCCURRENCE IN THESE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
FROM CALIFORNIA VISITING FAMILY IN OKLAHOMA. AT THE TIME OF VISIT WE EXPERIENCED A WINTER COLD FRONT THAT BROUGHT ICE RAIN AND SNOW. WENT OUT ON THE MORNING OF THE INCIDENT TO WARM THE CARS IN THE YARD, AND THE TEMPERATURE AT THE TIME WAS 18 DEGREES WIND CHILL, WITH EFFECT WAS 5 DEGREES. STARTED THE CAR AND LET IT WARM UP FOR ABOUT 15 MINUTES, AND HEAT AND DEFROST WERE NOT TURNED ON AT THE TIME, THEN AFTER 15 MINUTES WENT OUT TO TURN OFF ALL THE VEHICLES. I THEN TURNED OFF THE FIAT AND CLOSE THE DOORS AND TOOK TWO STEPS AWAY FROM CAR AND THE REAR WINDOW EXPLODED OUTWARD. WHEN I WARMED UP THE CAR, NO DEFROSTER WAS TURNED ON OF ANY KIND, I JUST TURNED THE CAR ON SO THE FLUIDS WOULDN'T FREEZE. I CALLED AHEAD OF TIME TO ASK ALL THE APPROPRIATE QUESTIONS BEFORE HEADING OUT TO 45 MINUTES TO THE DEALERSHIP. THEN I TOOK IT IN TO DEALERSHIP TO HAVE IT LOOKED AT, AND WAS TOLD THAT IT WAS NOT COVERED UNDER A STANDARD 12 BY 12 SERVICE CONTRACT WITHOUT INSPECTING THE VEHICLE. THEY DIDN'T DO ANY DIAGNOSTIC TEST LIKE THEY SAID THEY WOULD OVER THE PHONE, THEY ONLY DID A OIL CHANGE THAT I ASKED FOR. THEY TOLD US THAT IT WAS IMPOSSIBLE FOR THIS TO HAPPEN, AND IT COULD ONLY BE CAUSED BY SOME TYPE OF IMPACT. THEY NEVER TOOK OFF THE PLASTIC ON THE WIDOWS THAT WE PUT ON TO HOLD WHAT GLASS THAT WAS LEFT IN PLACE. I CALLED CORPORATE AND TALKED TO SERVICE DEPARTMENT, AND GAVE THEM PERTINENT INFORMATION CONCERNING THE WINDOW. THEY OPEN THE FILE FOR US, AND CHECKED WARRANTIES. THEN I WAS ASKED TO DESCRIBE WHAT HAPPENED, SHE TOOK DOWN THAT INFORMATION, AND THEN WAS PUT ON HOLD, BECAUSE SHE NEED TO CONFER WITH THE TECHNICIANS AT THE DEALERSHIP. AFTER TALKING WITH THE TECHNICIAN, I WAS TOLD BY HER THAT THEY CONCLUDE THAT IT WAS IMPACT RELATED AND COULD NOT BE SERVICE UNDER ANY WARRANTY. WE FOUND ADDITIONAL SITUATIONS ON THE INTERNET ON FIAT WINDOWS EXPLODING. *TR
AFTER DEALER REPLACED FAULTY REAR MAIN SEAL IN JULY/AUGUST 2013, REAR WIPER BLADE WOULD ACTIVATE WITH CONTROLS IN OFF POSITION, CAUSING ME TO HAVE TO MOVE FRONT WINDSHIELD WIPER CONTROL ARM UP AND DOWN, AND THEN REAR WIPER BLADES WOULD STOP. ALSO THE CAR STARTER WOULD INTERMITTENTLY MAKE A ELECTRICAL NOISE AFTER TURNING THE KEY AND THE CAR WOULDN'T START, THEN I HAD TO TURN KEY TWO TO THREE TIMES TO START CAR. AFTER TWO MONTHS WITH ABOVE, IN COLD WEATHER BELOW 35 DEGREES THE STEREO, CD PLAYER, BLUEME SYSTEMS WON'T WORK! IT ONLY STARTS TO WORK AFTER THE CAR AND SURROUNDING ENVIRONMENT REACHES 40-45 DEGREES. CALLED INTO DEALER AND HAVE APPOINTMENT FOR CHECKING ALL AND REPAIR/REPLACE COMPONENTS NOT WORKING PROPERLY AND SAFELY. *TR
DRIVER-SIDE SIDE MIRROR VIBRATES MAKING THE OBJECTS IN THE MIRROR BLURRY AND THIS IS EXTREMELY UNSAFE. IT IS THE 500C FIAT VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN USING THE WINDOW SWITCH FOR THE WINDOW TO CLOSE UPWARD, THE WINDOW WOULD INSTEAD OPEN FARTHER AND TRAVEL DOWNWARD. WHEN THE WINDOW WAS ENGAGED TO BE OPENED, THE WINDOW WOULD INSTEAD TRAVEL UPWARD AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS BUILT TO OPERATE IN THE MANNER IN WHICH IT WAS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,000. *TR
HEAVY MOISTURE APPEARS ON THE INSIDE OF THE WINDSHIELD AFTER CAR COOLS. COULD LEAD TO DAMAGE TO ELECTRICAL COMPONENTS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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