RoadVitals

2002 Fleetwood American Heritage

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 4, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 28, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Fleetwood American Heritage, most frequently naming the suspension category. 4 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V312000

EQUIPMENT

Jul 28, 2009
6,684 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2005 AND 2006 MOTORHOMES MANUFACTURED BETWEEN JULY 24, 2004 AND MARCH 11, 2005, EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: FLEETWOOD RV WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2009. OWNERS MAY CONTACT FLEETWOOD RV AT 1-800-509-3418 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.
FLEETWOOD RV, INC.View on NHTSA.gov
08V240000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 3, 2008
1,263 units potentially affected
The defect: FLEETWOOD IS RECALLING CERTAIN CLASS A GAS AND DIESEL MOTOR HOMES, CLASS C MOTOR HOMES, CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATORS. A LOW CYCLE FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH GENERATES THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: FLEETWOOD IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR FLEETWOOD AT 1-800-509-3418.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
07V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Mar 4, 2002

WHILE DRIVING, SLIDE ON LEFT FRONT WAS MAKING A NOISE. SLIDE KICKED OFF ON A ROUGH ROAD. THE VEHICLE PULLED HARD TO THE LEFT OFF THE PAVING. TEH SLIDE EXTENSION WAS EXTENDED, BELIEVED TO BE THE CAUSE OF TEH STRONG PULL TO THE LEFT. *JG *AK

NHTSA ID
8004886
Incident
Feb 23, 2002

Compare model years

Complaint and recall counts across every year of this model

Fleetwood American Heritage by model year
YearComplaintsRecallsInvestigationsIssue Index
2011120—
2010010—
2009030—
2008020—
2007010—
2006120—
2005021—
2004031—
2003041—
2002Viewing141—
2001020—
2000030—
1999060—
1998020—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.