RoadVitals

2010 Fleetwood Encounter

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2010 Fleetwood Encounter. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V535000

STRUCTURE

Nov 6, 2012
842 units potentially affected
The defect: Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk: The step may collapse during use potentially causing personal injury.
The remedy: Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 121025FRVView on NHTSA.gov
10V304000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 28, 2010
77 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2010 ENCOUNTER AND MODEL YEAR 2011 STORM 28MS CLASS A MOTOR HOMES MANUFACTURED FROM DECEMBER 16, 2009 THROUGH JULY 1, 2010. AN EMERGENCY EGRESS WINDOW WAS NOT INSTALLED IN THE ROAD SIDE BEDROOM WALL. IN THE EVENT OF A FIRE OR OTHER EMERGENCY, PERSONS IN THE BEDROOM AREA MUST EXIT THROUGH THE DOOR SIDE BEDROOM EMERGENCY EGRESS WINDOW OR THROUGH THE FORWARD ENTRY DOOR.
The risk: IF THE ENTRY DOOR AND THE DOOR SIDE BEDROOM EMERGENCY EGRESS WINDOWS ARE BLOCKED, THERE IS NO WAY OUT OF THE MOTOR HOME INCREASING THE RISK OF PERSONAL INJURY.
The remedy: DEALERS WILL REMOVE THE EXISTING ROAD SIDE WINDOW AND REPLACE IT WITH AN EMERGENCY EGRESS WINDOW. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT FLEETWOOD OWNER RELATIONS AT 800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 10625FRVView on NHTSA.gov
10V224000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE

May 25, 2010
114 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2009 JAMBOREE SPORT AND MODEL YEAR 2010 JAMBOREE, JAMBOREE SPORT, TIOGA AND TIOGA RANGER MODEL 31N AND ENCOUNTER MODEL 32H CLASS A & C MOTOR HOMES MANUFACTURED FROM APRIL 23, 2009 THROUGH MARCH 17, 2010. THE LPG SUPPLY LINES FOR THE WATER HEATER AND FURNACE THAT ARE ROUTED THROUGH A HOLE IN THE FLOOR MAY BECOME DAMAGED BY SHARP EDGES IF UNPROTECTED.
The risk: THE DAMAGE LPG SUPPLY LINES MAY RESULT IN A PROPANE GAS LEAK AND COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT THE LPG SUPPLY LINES, AND INSTALL WIRE LOOMS AND SECURE THE SUPPLY LINES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 10520FRVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Encounter by model year
YearComplaintsRecallsInvestigationsIssue Index
2011020—
2010Viewing040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.