RoadVitals

2003 Fleetwood Mallard

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 7, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 15, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2003 Fleetwood Mallard, most frequently naming the body & structure, electrical and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 15, 2008
70,101 units potentially affected
The defect: FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
60,877 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalOther / unspecified
Filed May 7, 2014
Fire reported

TL* THE CONTACT OWNS A 2003 FLEETWOOD MALLARD TRAILER. THE CONTACT STATED THAT WHILE PARKED, THE TRAILER CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE ALARM DID NOT SOUND UNTIL AFTER THE FIRE HAD OCCURRED. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT DID NOT DISCLOSE OF WHERE THE FIRE ORIGINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER BELIEVED THE FIRE STARTED IN THE REAR OF THE REFRIGERATOR. THERE WAS A RECALL ON THE COIL, THAT WAS NEVER PERFORMED.

NHTSA ID
10587013
Incident
Apr 14, 2014
Body & structure
Filed Sep 26, 2005

MY WIFE AND I BOUGHT A 2003 MALLARD 30E TRAILER IN JULY 2003. NEXT APRIL, 2004, WENT OUT TO PREPARE TRAILER FOR SEASON, FOUND SOAKED FLOOR AND SLIDE OUT INOPERATIVE. WENT TO DEALER TO REPAIR LEAKS ON SLIDE OUT. DEALER CALLS 2 WEEKS LATER AND TELLS ME "YOUR FRAME IS BENT" I GO AND INSPECT THE FRAME AND IT HAS COLLAPSED (TWISTED)SIDEWAYS AT THE SPRINGS ON THE LEFT FRAME BEAM, AND THAT BEAM HAD A SEVERE BOW FORE AND AFT. WHEELS AND AXLES WERE SHIFTED OVER ABOUT 5 INCHES. NO SIGNS OF SCUFFING ON TIRES OR RIMS. THE TRAILER WAS TOO DANGEROUS TO CONTINUE TO USE, AS FURTHER COLLAPSE WOULD MOST ASSUREDLY OCCURRED. THE FRAME MANUFACTURER, LIPPERT, SENT A TEAM TO REPAIR IT IN PLACE UNDER WARRANTY. LIPPERT DID NOT REPLACE THE FRAME OR THE H BEAM, THEY BENT THE FRAME BACK INTO POSITION. THEY CERTIFIED IT. THIRD YEAR 7/2004 -CURRENT FINALLY CONVINCED THE WIFE TO GO FOR A WEEKEND AUGUST 5TH 2005. AFTER UN-HITCHING THE TRAILER AT CAMPSITE, FOUND FRAME BOWED AGAIN. CAREFULLY TOWED THE TRAILER BACK TO DEALER SLOWLY. TRAILER WENT TO DEALER ON AUGUST 8TH, 2005, AND THE FLOOR, FRAME, AND BOX WERE INSPECTED BY ME AND THE SERVICE MANAGER. NO OTHER VISIBLE SIGNS OF DAMAGE WERE EVIDENT. UPDATE 9/20/05 I WENT TO THE DEALER TO SEE THE TRAILER YESTERDAY TO CHECK ON THE TRAILER AND TO PULL THE BATTERIES. THERE IS NOW A 1/2" STEP ABOVE THE AXLES AT THE FLOOR WHERE THE SUBFLOOR HAS BROKEN ALONG A SEAM THE ENTIRE WIDTH OF THE TRAILER. THIS INDICATES THAT THE BOX IS SEPARATING AND COULD COME APART ON THE HIGHWAY. IF IT WAS NOT CAUGHT, , THE TRAILER FRAME COULD CONTINUE THE COLLAPSE, AND EITHER CAUSE THE WHEELS TO GO SO FAR OUT OF ALIGNMENT AS TO THROW THE TRAILER SIDEWAYS, OR CAUSE THE ENTIRE BOX TO DISINTEGRATE WHILE TRAVELING. EITHER SITUATION WOULD PRESENT SEVERE DANGER TO MY OCCUPANTS AND ANY OTHER VEHICLE IN RANGE. I BELIEVE THAT THIS WAS CAUSED BY EITHER TOO LIGHT A DESIGN OF THE FRAME FOR ITS INTENDED USE, POOR METALLURGY OF THE FRAME, OR BOTH. *JB

NHTSA ID
10137614
Incident
Apr 8, 2004

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Mallard by model year
YearComplaintsRecallsInvestigationsIssue Index
2007110
2006110
2005211
2004162
2003Viewing231
2002021
2001320
2000120
1999110
1998210
1997110
1995010
1994010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.