RoadVitals

2007 Fleetwood Providence

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 16, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 18, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Fleetwood Providence, most frequently naming the body & structure, electrical and other / unspecified categories. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Feb 18, 2009
3,782 units potentially affected
The defect: FLEETWOOD IS RECALLING 3,782 MY 2006-2009 PROVIDENCE, EXCURSION, EXPEDITION, DISCOVERY AND BOULDER DIESEL MOTOR HOMES. THE BATTERY CABLE IS ROUTED TOO CLOSE TO A SHARP EDGE LOCATED ON TOP OF A SHELF INSTALLED OVER THE DRIVESHAFT.
The risk: THIS CAN CAUSE ABRASION TO THE BATTERY CABLE INSULATION, LEADING TO AN ELECTRICAL SHORT AND POSSIBLY A FIRE.
The remedy: DEALERS WILL RE-ROUTE THE CABLE AWAY FROM THE SHARP EDGE LOCATION. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON MAY, 26 2009. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
FLEETWOOD ENTERPRISES, INC.Manufacturer number 90209View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 15, 2008
70,101 units potentially affected
The defect: FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

STEERING

Jul 18, 2007
18,000 units potentially affected
The defect: FREIGHTLINER IS RECALLING CERTAIN SCHOOL BUS CHASSIS, HEAVY TRUCKS, VAN CHASSIS, RV MOTORHOME CHASSIS MANUFACTURED FROM JANUARY 5 TO MAY 17, 2007, EQUIPPED WITH AXLE ALLIANCE COMPANY (AAC) FRONT AXLES. DURING THE FRONT AXLE ASSEMBLY, THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER TIGHTENED.
The risk: INCORRECTLY TIGHTENED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE WHICH COULD CAUSE A CRASH WITHOUT WARNING.
The remedy: THOMAS BUILT WILL NOTIFY OWNERS, INSPECT THE FASTENERS, AND REPLACE THE STEERING ARM IF NECESSARY. THE RECALL BEGAN ON DECEMBER 21, 2007. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-501View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 16, 2009

TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE MOTOR HOME. IN MAY 2009 HE RECEIVED RECALL NOTICE #90209 FOR THE ELECTRICAL BATTERY CABLES THE DEALER STATED THAT THEY WOULD NOT HONOR THE RECALL AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER LOCATED IN INDIANA AND A REPRESENTATIVE ADVISED HIM THAT FLEETWOOD FILED BANKRUPTCY. THE FAILURE MILEAGE WAS 23,000.

NHTSA ID
10292371
Incident
May 9, 2009
Mileage
23,000 mi
Body & structureOther / unspecified
Filed Oct 16, 2008

TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE 39V RV. THE CONSUMER WAS UNABLE TO EXIT THE RV, BECAUSE THE DOOR WOULD NOT OPEN. HE WAS NOT ABLE TO USE THE EMERGENCY EXIT BECAUSE THE SLIDERS WERE NOT EXTENDED AND THE EMERGENCY EXIT WAS NOT AVAILABLE. THE CONSUMER HAD TO EXIT FROM THE DRIVERS SIDE WINDOW. THE RV WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE RV IS AWAITING REPAIR. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 6,000. UPDATED 12/11/08. *LJ UPDATED 12/11/08.*JB UPDATED 03/18/09. *LJ THE CONSUMER STATED THE DOOR JAMMING SEEMED TO BE A STRUCTURAL PROBLEM EVERY TIME THE RV WAS DRIVEN. WHEN THE CONSUMER TRIED TO OPEN THE DOOR FROM THE OUTSIDE, IT WOULD NOT OPEN. THE LOCKSMITH THAT WAS CALLED WAS UNABLE TO GET THE DOOR OPEN AS WELL. THE LOCKSMITH HAD TO USE AN AIR BAG TO CREATE AN OPENING BETWEEN THE DOOR AND THE DOOR FRAME. HE THEN HAD TO REMOVE THE SHAFT THAT WAS THOUGHT TO BE CAUSING THE PROBLEM. UPDATED 03/18/09

NHTSA ID
10245666
Incident
Jun 22, 2008
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

07163

SERVICE BRAKES, ELECTRIC

ACCUMULATION OF MOISTURE INSIDE THE ELECTRIC LEVELER MOTOR BRAKE BOOT. THIS CAUSES CORROSION OF THE LEVELER BRAKE AND SUBSEQUENT SEIZURE OF THE LEVELER MOTOR. FLEETWOOD. *KB UPDATED 7/6/09. *PE

07162

ELECTRICAL SYSTEM

ELECTRIC LEVELERS MAY FAIL TO OPERATE PROPERLY DUE TO AN OPEN CIRCUIT IN THE SENSOR HARNESS, OR A CONTROL MODULE THAT DOES NOT FUNCTION PER DESIGN. *KB UPDATED 6/14/10. *PE

0271

ELECTRICAL SYSTEM

REPLACE THE CONTROLLER FOR POWER GEAR ELECTRIC JACK LEVELERS. *KB UPDATED ON 10/01/07. *NJ UPDATED 4/28/10. *PE

0274

ELECTRICAL SYSTEM

CONDENSATION MAY ACCUMULATE INSIDE THE ELECTRIC LEVELER PROTECTIVE BRAKE BOOT RESULTING IN CORROSION OF THE LEVELER BRAKE. *KB UPDATED ON 10/01/07 *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Providence by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010
2013110
2011030
2009030
2008070
2007Viewing240
2006440
2005621
2004131
2003041
2002010
2001010
2000010
1999010
1998010
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.