Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 9 NHTSA owner-reported complaints for the 2001 Fleetwood Terry. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–9 of 9
2001 TERRY 28X TRLR. CONSUMER STATES THAT BOTH REAR LEAF SPRING SHACKLES HAVE BROKEN FROM THE FRAME. *MC UPON FURTHER EXAMINATION, THE CONSUMER DISCOVERED THE SHACKLES BROKE OFF AT THE POINT OF THE WELD TO THE FRAME. THE WELDING PROCEDURE WEAKENED THE METAL OF THE FRAME AT THE POINT WHERE THE SHACKLES WERE WELDED. *JB
2001 FLEETWOOD TERRY TRAVEL TRAILER, MODEL NUMBER 28X: I AM THE ORIGINAL OWNER OF THIS VEHICLE. I WAS PREPARING MY TRAVEL TRAILER FOR USE DURING THIS PAST MEMORIAL DAY HOLIDAY WHEN I NOTICED THE RIGHT SIDE OF THE REAR BUMPER WAS LOWER THAN THE LEFT SIDE. I THEN INSPECTED THE FRAME, AXLES AND TIRES. UPON MY INSPECTION, I FOUND THE REAR PORTION OF THE RIGHT SIDE FRAME IS BENT HORIZONTALLY, WHICH IS THE RESULT OF BOTH REAR AXLE SHACKLES THAT HOLD THE SUSPENSION LEAF SPRINGS HAD BROKEN LOOSE OFF THE FRAME. AS A RESULT, THE REAR AXLE IS RESTING ON THE SNUBBERS. THE REAR AXLE IS ALSO BENT. UPON CLOSE INSPECTION OF BOTH BROKEN SHACKLES, I DETERMINED THAT THEY BROKE OFF AT THE POINT OF THE WELD TO THE FRAME. I BELIEVE THIS CATASTROPHIC FAILURE OF THE FRAME/SHACKLE ASSEMBLY IS THE RESULT OF A DEFECT IN THE WELD, WELD MATERIAL AND/OR FRAME MATERIAL. THE TRAVEL TRAILER IS NOW UNTOWABLE. I AM HAVING A NYS LICENSED RV MECHANIC INSPECT THE DAMAGE AND TO WRITE FOR ME AN ESTIMATE ON THE COST OF REPAIRING THIS FRAME AND TO ALSO DETERMINE IF IT CAN BE REPAIRED AT ALL FOR SAFE TOWING. I AM BRINGING THIS DEFECT ISSUE TO THE ATTENTION OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND TO FLEETWOOD ENTERPRISES BECAUSE IF I HAD NOT NOTICED THE POSITION OF THE REAR BUMPER, I WOULD HAVE TOWED THIS TRAVEL TRAILER AND PROBABLY WOULD HAVE ENCOUNTERED SUDDEN ERRATIC HANDLING OR LOOSING CONTROL, CAUSING A SERIOUS ACCIDENT THAT MAY HAVE RESULTED TO SERIOUS INJURY OR DEATH TO MYSELF, MY FAMILY, AND OTHER MOTORISTS. *TR
TL*THE CONTACTS OWNS A 2001 FLEETWOOD TERRY DAKOTA TRAVEL TRAILER. THE CONTACT STATED THAT THE REPAIR FOR THE DOMETIC REFRIGERATOR DOES NOT PREVENT THE FIRE FROM OCCURRING. THE CONTACT HAS CALLED THE MANUFACTURER ABOUT HIS CONCERNS AND WAS TOLD TO CALL US IF HE HAS A COMPLAINT. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE REMEDY ONLY CONTAINS THE FIRE FROM SPREADING. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME.
I WAS SOUTH BOUND ON I-5, NORTH OF LONGVIEW, WASHINGTON, TOWING MY 2001 TERRY (BY FLEETWOOD) 5TH WHEEL TRAILER. AT 65 MPH, THE LEAF SPRING ON ONE OF THE TRAILER WHEELS BROKE. THIS CAUSED THE WHEEL TO "SHIFT FORWARD" AND THE TWO TIRES ON THAT SIDE RUBBED TOGETHER, DESTROYING BOTH OF THEM. ANOTHER, PASSING, MOTORIST ALERTED ME TO THE PROBLEM AND I WAS ABLE TO PULL OVER BEFORE BOTH TIRES BLEWOUT. I WOULD ESTIMATED THAT I WAS MINUTES OR EVEN SECONDS FROM BOTH TIRES FAILING AT THIS RATE OF SPEED. THE CONSEQUENCES OF BOTH TIRES BLOWING COULD HAVE BEEN CATASTROPHIC, CAUSING INJURY OR EVEN DEATH TO THE OCCUPANTS OF MY TRACK AS WELL AS OTHER WHO MAY HAVE BEEN NEARBY. I PAIDED TO HAVE THE LEAFSPRING AND THE DAMAGED TIRES REPLACED, AS WELL AS THE TOWING FOR THE 3/4 TON TRUCK AND 5TH WHEEL ($250). THOUGH THIS INCIDENT RESULTED IN NO REAL HARM EXCEPT FOR THE EXPENSE AND INCONVENIENCE. I AM CONCERNED THAT THE LEAF SPRINGS ARE UNDERSIZED AND IN ADEQUATE FOR THE LOAD THEY BEAR. UPON EXAMINATION, IT IS CLEAR THAT THE SPRING WAS DEFECTIVE, IT HAD A VISIBLE FLAW ("HARD SPOT")I AM CONCERNED THAT THERE WILL BE OTHER ACCIDENTS BECAUSE OF THESE SPRINGS AND THAT OTHERS WILL BE HURT OR KILLED. I AM FEARFUL TO USE MY TRAILER AGAIN.
I AM WRITING WITH REGARDS TO CAMPAIGN NUMBER 03E04400. I HAVE HAD A VERY BAD EXPERIENCE WIH SAMSUNG CUSTOMER SERVICE AND AM NOT SURE WHO ELSE I SHOULD CONTACT. I'VE BEEN TRYING TO GET RESOLUTION SINCE MY FIRST CALL ON DECEMBER 8, 2004. TO DATE ALL I HAVE RUN INTO ARE EMPTY PROMISES. *AK
THE CONSUMER WAS UNABLE TO HAVE THE MICROWAVE OVEN RECALL REPAIRS PERFORMED BECAUSE THE CLOSEST DEALERSHIP WAS TOO FAR FOR THEM TO SEND A SERVICE PERSON AND TOO FAR FOR THE CONSUMER TO DRIVE TO THE DEALERSHIP. THE CONSUMER CONTACTED THE MANUFACTURER, BUT THEY PROVIDED NO ASSISTANCE, THEY JUST HUNG UP ON THE CONSUMER. *AK *JB
WHILE DRIVING AT HIGHWAY SPEED OF 60 MPH LEFT REAR SHACKLE BENT AND DISCONNECTED, BREAKING BOTTOM OF THE IB FRAME. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY ANY FURTHER INFORMATION.*AK
CONSUMER STATES THE TIRES ON THE PASSENGER SIDE OF THE VEHICLE ARE RUBBING UP AGAINST THE TOP OF THE WHEEL WELL AND THE DRIVER SIDE TIRES ARE RUBBING AGAINST THE FRAME OF THE VEHICLE. CONTACTED DEALER.*JB CONSUMER STATED THE FAILED COMPONET IS NOT THE TIRES, IT SEEMS TO BE THE DESIGN OF THE CHASSIS, THERE IS INADEQUATE CLEARANCE BETWEEN THE RAME AND THE TIRES. *MJ
FUEL WOULD LEAK FROM THE FILLER NECK WHILE DRIVING OR PARKED, DEALER AND MANUFACTURER WERE NOTIFIED. *AK DEALER FOUND THE FUEL TANK HAD NO VENT TO RELEASE THE GASOLINE VAPORS CAUSING THE FUEL TO COME OUT OF THE NECK AND SPILL DOWN THE SIDE OF THE TRAILER ONTO THE GROUND. *TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .