RoadVitals

2001 Fleetwood Terry

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 10, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 19, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2001 Fleetwood Terry, most frequently naming the suspension, other / unspecified and body & structure categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension440.0%
  • Other / unspecified330.0%
  • Body & structure220.0%
  • Fuel system110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
60,877 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed Jul 10, 2007

2001 TERRY 28X TRLR. CONSUMER STATES THAT BOTH REAR LEAF SPRING SHACKLES HAVE BROKEN FROM THE FRAME. *MC UPON FURTHER EXAMINATION, THE CONSUMER DISCOVERED THE SHACKLES BROKE OFF AT THE POINT OF THE WELD TO THE FRAME. THE WELDING PROCEDURE WEAKENED THE METAL OF THE FRAME AT THE POINT WHERE THE SHACKLES WERE WELDED. *JB

NHTSA ID
10196923
Incident
May 25, 2007
Suspension
Filed May 29, 2007

2001 FLEETWOOD TERRY TRAVEL TRAILER, MODEL NUMBER 28X: I AM THE ORIGINAL OWNER OF THIS VEHICLE. I WAS PREPARING MY TRAVEL TRAILER FOR USE DURING THIS PAST MEMORIAL DAY HOLIDAY WHEN I NOTICED THE RIGHT SIDE OF THE REAR BUMPER WAS LOWER THAN THE LEFT SIDE. I THEN INSPECTED THE FRAME, AXLES AND TIRES. UPON MY INSPECTION, I FOUND THE REAR PORTION OF THE RIGHT SIDE FRAME IS BENT HORIZONTALLY, WHICH IS THE RESULT OF BOTH REAR AXLE SHACKLES THAT HOLD THE SUSPENSION LEAF SPRINGS HAD BROKEN LOOSE OFF THE FRAME. AS A RESULT, THE REAR AXLE IS RESTING ON THE SNUBBERS. THE REAR AXLE IS ALSO BENT. UPON CLOSE INSPECTION OF BOTH BROKEN SHACKLES, I DETERMINED THAT THEY BROKE OFF AT THE POINT OF THE WELD TO THE FRAME. I BELIEVE THIS CATASTROPHIC FAILURE OF THE FRAME/SHACKLE ASSEMBLY IS THE RESULT OF A DEFECT IN THE WELD, WELD MATERIAL AND/OR FRAME MATERIAL. THE TRAVEL TRAILER IS NOW UNTOWABLE. I AM HAVING A NYS LICENSED RV MECHANIC INSPECT THE DAMAGE AND TO WRITE FOR ME AN ESTIMATE ON THE COST OF REPAIRING THIS FRAME AND TO ALSO DETERMINE IF IT CAN BE REPAIRED AT ALL FOR SAFE TOWING. I AM BRINGING THIS DEFECT ISSUE TO THE ATTENTION OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND TO FLEETWOOD ENTERPRISES BECAUSE IF I HAD NOT NOTICED THE POSITION OF THE REAR BUMPER, I WOULD HAVE TOWED THIS TRAVEL TRAILER AND PROBABLY WOULD HAVE ENCOUNTERED SUDDEN ERRATIC HANDLING OR LOOSING CONTROL, CAUSING A SERIOUS ACCIDENT THAT MAY HAVE RESULTED TO SERIOUS INJURY OR DEATH TO MYSELF, MY FAMILY, AND OTHER MOTORISTS. *TR

NHTSA ID
10191949
Incident
May 26, 2007
Other / unspecified
Filed May 17, 2007

TL*THE CONTACTS OWNS A 2001 FLEETWOOD TERRY DAKOTA TRAVEL TRAILER. THE CONTACT STATED THAT THE REPAIR FOR THE DOMETIC REFRIGERATOR DOES NOT PREVENT THE FIRE FROM OCCURRING. THE CONTACT HAS CALLED THE MANUFACTURER ABOUT HIS CONCERNS AND WAS TOLD TO CALL US IF HE HAS A COMPLAINT. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE REMEDY ONLY CONTAINS THE FIRE FROM SPREADING. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME.

NHTSA ID
10191066
Incident
May 17, 2007
Suspension
Filed Jul 27, 2005

I WAS SOUTH BOUND ON I-5, NORTH OF LONGVIEW, WASHINGTON, TOWING MY 2001 TERRY (BY FLEETWOOD) 5TH WHEEL TRAILER. AT 65 MPH, THE LEAF SPRING ON ONE OF THE TRAILER WHEELS BROKE. THIS CAUSED THE WHEEL TO "SHIFT FORWARD" AND THE TWO TIRES ON THAT SIDE RUBBED TOGETHER, DESTROYING BOTH OF THEM. ANOTHER, PASSING, MOTORIST ALERTED ME TO THE PROBLEM AND I WAS ABLE TO PULL OVER BEFORE BOTH TIRES BLEWOUT. I WOULD ESTIMATED THAT I WAS MINUTES OR EVEN SECONDS FROM BOTH TIRES FAILING AT THIS RATE OF SPEED. THE CONSEQUENCES OF BOTH TIRES BLOWING COULD HAVE BEEN CATASTROPHIC, CAUSING INJURY OR EVEN DEATH TO THE OCCUPANTS OF MY TRACK AS WELL AS OTHER WHO MAY HAVE BEEN NEARBY. I PAIDED TO HAVE THE LEAFSPRING AND THE DAMAGED TIRES REPLACED, AS WELL AS THE TOWING FOR THE 3/4 TON TRUCK AND 5TH WHEEL ($250). THOUGH THIS INCIDENT RESULTED IN NO REAL HARM EXCEPT FOR THE EXPENSE AND INCONVENIENCE. I AM CONCERNED THAT THE LEAF SPRINGS ARE UNDERSIZED AND IN ADEQUATE FOR THE LOAD THEY BEAR. UPON EXAMINATION, IT IS CLEAR THAT THE SPRING WAS DEFECTIVE, IT HAD A VISIBLE FLAW ("HARD SPOT")I AM CONCERNED THAT THERE WILL BE OTHER ACCIDENTS BECAUSE OF THESE SPRINGS AND THAT OTHERS WILL BE HURT OR KILLED. I AM FEARFUL TO USE MY TRAILER AGAIN.

NHTSA ID
10130309
Incident
Jul 21, 2005
Other / unspecified
Filed Jan 28, 2005
Fire reported

I AM WRITING WITH REGARDS TO CAMPAIGN NUMBER 03E04400. I HAVE HAD A VERY BAD EXPERIENCE WIH SAMSUNG CUSTOMER SERVICE AND AM NOT SURE WHO ELSE I SHOULD CONTACT. I'VE BEEN TRYING TO GET RESOLUTION SINCE MY FIRST CALL ON DECEMBER 8, 2004. TO DATE ALL I HAVE RUN INTO ARE EMPTY PROMISES. *AK

NHTSA ID
10108176
Incident
Nov 26, 2003
Other / unspecified
Filed Jun 24, 2004

THE CONSUMER WAS UNABLE TO HAVE THE MICROWAVE OVEN RECALL REPAIRS PERFORMED BECAUSE THE CLOSEST DEALERSHIP WAS TOO FAR FOR THEM TO SEND A SERVICE PERSON AND TOO FAR FOR THE CONSUMER TO DRIVE TO THE DEALERSHIP. THE CONSUMER CONTACTED THE MANUFACTURER, BUT THEY PROVIDED NO ASSISTANCE, THEY JUST HUNG UP ON THE CONSUMER. *AK *JB

NHTSA ID
10074105
Incident
May 24, 2004
Suspension
Filed Jul 11, 2002

WHILE DRIVING AT HIGHWAY SPEED OF 60 MPH LEFT REAR SHACKLE BENT AND DISCONNECTED, BREAKING BOTTOM OF THE IB FRAME. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY ANY FURTHER INFORMATION.*AK

NHTSA ID
8013753
Incident
Jun 26, 2002
Body & structure
Filed May 16, 2002

CONSUMER STATES THE TIRES ON THE PASSENGER SIDE OF THE VEHICLE ARE RUBBING UP AGAINST THE TOP OF THE WHEEL WELL AND THE DRIVER SIDE TIRES ARE RUBBING AGAINST THE FRAME OF THE VEHICLE. CONTACTED DEALER.*JB CONSUMER STATED THE FAILED COMPONET IS NOT THE TIRES, IT SEEMS TO BE THE DESIGN OF THE CHASSIS, THERE IS INADEQUATE CLEARANCE BETWEEN THE RAME AND THE TIRES. *MJ

NHTSA ID
8009999
Incident
May 2, 2002

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terry by model year
YearComplaintsRecallsInvestigationsIssue Index
2007120
2006230
2005131
2004992
2003231
2002421
2001Viewing920
2000220
1999220
1998620
1997610
1996400
1995120
1994330
1992100
1990010
1984010
1977010
1976030
1975050
1974010
1971010
1970010
1969010
1968010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.