RoadVitals

2002 Fleetwood Terry

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Oct 20, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 19, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2002 Fleetwood Terry, most frequently naming the body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure375.0%
  • Other / unspecified125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
03V452000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
60,877 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Oct 20, 2008

TL*THE CONTACT OWNS A 2002 FLEETWOOD TERRY TRAILER. THE CONTACT STATED THAT THERE IS A METAL FRAME UNDERNEATH THE VEHICLE WITH BRACKETS SUPPORTING THE WATER TANK. WHILE CLOSELY INSPECTING THE VEHICLE, SHE NOTICED THAT THE BRACKETS HAD INADEQUATE WELDING AND SUPPORT, WHICH CAUSED THE BOLTS TO DETACH. ALSO, THE PLASTIC MATERIAL THAT THE TANK IS MANUFACTURED FROM HAS A DEFORMED, SAGGY SHAPE. THE WATER TANK, WHICH IS APPROXIMATELY 30 GALLONS, COULD FALL AND CAUSED A CRASH OR SERIOUS INJURY. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT ALSO HAS PICTURES OF THE FAILED COMPONENT. THE MILEAGES WERE UNKNOWN.

NHTSA ID
10246116
Incident
Oct 19, 2008
Other / unspecified
Filed Oct 10, 2006

DT*: THE CONTACT STATED WHILE SETTING UP THE TRAILER, THE FAMILY DOG WAS CRUSHED BY THE SLIDER. THE MANUFACTURER WAS NOT ALERTED. UPDATED 10/25/2006 - THE DOG WAS KILLED AS THE BEDROOM SLIDER WAS EXTENDED. *NM

NHTSA ID
10170358
Incident
Oct 10, 2006
Body & structure
Filed Dec 6, 2005

CONSUMER FLEETWOOD FRONT TIRE WAS RUBBING UP AGAINST THE WHEEL. *TS THE CONSUMER BELIEVED THERE WAS A DEFECT IN THE WAY THE RV WAS DESIGNED. *JB

NHTSA ID
10145372
Incident
Aug 1, 2005
Body & structure
Filed Nov 30, 2005

DT: THE CONTACT STATED AFTER A HURRICANE THIS SUMMER THERE WAS WATER ON THE FLOOR OF THE TRAILER. THE WHEEL WELLS WERE NOT SEALED PROPERLY, ALLOWING WATER TO LEAK INTO THE TRAILER. AS A RESULT, THE FLOOR DETERIORATED. THE CONTACT SEALED THE FLOOR HIMSELF. HOWEVER, HE FELT IT WAS UNSAFE TO WALK ON IT. HE CONTACTED THE MANUFACTURER, BUT THEY MAINTAINED UNLESS THERE WAS A RECALL NO REPAIRS WOULD BE MADE. *AK

NHTSA ID
10144073
Incident
Jul 1, 2005

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terry by model year
YearComplaintsRecallsInvestigationsIssue Index
2007120—
2006230—
2005131—
2004992—
2003231—
2002Viewing421—
2001920—
2000220—
1999220—
1998620—
1997610—
1996400—
1995120—
1994330—
1992100—
1990010—
1984010—
1977010—
1976030—
1975050—
1974010—
1971010—
1970010—
1969010—
1968010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.