Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Ford Contour submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR
THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?
WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPED DURING THE PERIOD OF THE CAMPAIGN, AND SO WAS NOT REPLACED AT THAT TIME. SINCE THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT (~$1200). THE DASH ON A 3.5 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL.*AK
2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA
2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM
NO SUMMARY LISATED FOR ABOVE VEHICLE. *AK
BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .