RoadVitals

2000 Ford Contour

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
199
Latest Jun 15, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Apr 14, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
8 injuries, 0 deaths reported

Overview

Our database contains 199 NHTSA owner-reported complaints for the 2000 Ford Contour, most frequently naming the body & structure, fuel system and visibility categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 91 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08E033000

SUSPENSION

Apr 14, 2008
6,903 units potentially affected
The defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
The risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
FEDERAL-MOGUL CHASSIS PRODUCTSView on NHTSA.gov
06E022000

SERVICE BRAKES, HYDRAULIC

Mar 13, 2006
7,440 units potentially affected
The defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
The risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
The remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
BRAKE PARTS, INC.View on NHTSA.gov
01V045000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Feb 14, 2001
80 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
The risk: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
The remedy: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 01S04View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP06004ClosedDefect Petition

INSTRUMENT PANEL COVER WARPAGE

Opened Oct 23, 2006
Closed Apr 10, 2007

THE AGENCY HAS DENIED A PETITION REQUESTING AN INVESTIGATION OF INSTRUMENT PANEL WARPAGE FOR THE SUBJECT VEHICLES. THE NOTICE OF DENIAL WAS PUBLISHED IN THE FEDERAL REGISTER, VOLUME 72, NUMBER 67, ON MONDAY, APRIL 9, 2007, PAGES 17605 AND 17606.SEE DOCUMENT SEARCH FOR DETAILS.

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 199
AirbagsBody & structureVisibility
Filed Jun 15, 2020

DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR

NHTSA ID
11329060
Incident
May 15, 2019
Brakes
Filed Oct 16, 2014

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,800.

NHTSA ID
10648240
Incident
Oct 6, 2014
Mileage
94,800 mi
Fuel system
Filed Mar 18, 2013

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL FILTER WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 170,000.

NHTSA ID
10503437
Incident
Mar 18, 2010
Mileage
120,000 mi
Body & structureExterior lighting
Filed Oct 26, 2012
Crash reported1 injury reported

I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR

NHTSA ID
10482382
Incident
Sep 27, 2012
Mileage
167,000 mi
Fuel system
Filed Sep 15, 2011

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FILLER PIPE GROMMET WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.

NHTSA ID
10425653
Incident
Sep 15, 2011
Mileage
173,000 mi
Body & structure
Filed May 15, 2011

CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR

NHTSA ID
10400911
Incident
Aug 25, 2010
Mileage
96,000 mi
Fuel system
Filed Nov 22, 2010

TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.

NHTSA ID
10367138
Incident
Nov 21, 2010
Mileage
67,400 mi
Electrical
Filed Oct 20, 2010
1 injury reported

INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10361440
Incident
Feb 25, 2010
Mileage
98,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSP-08B01

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE

020503

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04189

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

04174

ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

041514

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Contour by model year
YearComplaintsRecallsInvestigationsIssue Index
2001400—
2000Viewing1997154.0
19994195258.9
199884612763.0
19972188461.4
199656311562.8
199589112765.4
1994120026.0
1993300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.