Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 199 NHTSA owner-reported complaints for the 2000 Ford Contour. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 199 · page 1 of 8
DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,800.
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL FILTER WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 170,000.
I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FILLER PIPE GROMMET WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.
CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.
INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2000 FORD CONTOUR SVT, 71K MILES THE DASHBOARD HAS BEEN CURLING, FROM WHERE THE WINDSHIELD MEETS THE DASHBOARD, FOR SEVERAL YEARS NOW. THE PROCESS HAS BEEN VERY SLOW, BUT HAS GOTTEN TO THE POINT WHERE IT NOW SEVERELY INTERFERES WITH DEFROST VENT FLOW AND VISION. THE DEFROST VENT POPPED OUT A YEAR AGO AND NOW DOES NOT FIT. THE CURLING OF THE DASHBOARD DOES NOT PROVIDE FOR DECENT DEFROST AND VENTING, WHICH IN ADDITION TO THE 6 INCHES OF DASHBOARD THAT HAS CURLED UP, INTERFERES WITH ADEQUATE SIGHT, ESPECIALLY FOR SHORTER DRIVERS. I'VE HAD SEVERAL OTHERS (STRANGERS) STOP ME OUT-OF-THE-BLUE AND INQUIRE ABOUT MY PROBLEM THAT THEY ALSO HAVE. BASED ON THE MANY COMPLAINTS THAT HAVE BEEN FILED FOR THIS DEFECT, A RECALL SHOULD BE INITIATED BY FORD! *TR
IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR
VISORS FALL OUT OF ROOF WHEN TOUCHED, HAS BEEN OCCURRING SINCE SHORTLY AFTER CAR WAS PURCHASED ABOUT 4 YEARS AGO. *TR
CAR ACCELERATION WAS SLUGGISH WHEN BRAKE WAS APPLIED,A WEEK LATER ENGINE WOULD KILL WHEN DRIVING. CHANGED AIR FILTER,OIL,AND FUEL LINE WAS CLEARED. A MONTH LATER SAME THING IS HAPPENING. MECHANIC SAYS MAY NEED NEW FUEL PUMP,BUT NOT SURE THAT WILL CORRECT PROBLEM. *TR
MY REAR BRAKES WILL NOT STAY ON MY CAR AND KEEP FALLING OFF INTO THE DRUMS. *TR
DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR
VEHICLE WAS TAKEN TO DEALER IN 2002 IN RESPONSE TO FORD CUSTOMER SATISFACTION PROGRAM 01B78 TO ADDRESS POTENTIAL INSTRUMENT PANEL WARPING. THERE WAS NO VISIBLE WARPING AT THE TIME. THE DEALER ADVISED THERE WAS NO ISSUE AND NO SERVICE WAS REQUIRED. THROUGHOUT THE LAST YEAR, THE WARPING STARTED TO BECOME VISIBLE. EARLIER IN THE MONTH, THE WARPING APPLIED SO MUCH STRESS ON THE VENT COVER THAT THE COVER SNAPPED OUT AND LANDED IN THE FRONT SEATS. THE WARPING INCREASED GREATLY AND VISIBILITY IS REDUCED ON OBJECTS CLOSE TO THE FRONT OF THE CAR. *TR
MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS AT 1/2. MECHANIC REPLACED INTAKE MANIFOLD RUNNER CONTROL UNIT AND THE PROBLEM REMAINED. THE PROBLEM CONTINUED WITH HESITATING AND STALLING ESPECIALLY UPHILL. ON 8/21/07 REPLACED ALL THE SPARK PLUGS AND WIRES $234.90. THE PROBLEM CONTINUED. MY MECHANIC IS AT HIS WITS END. THE CODE ON THE CHECK ENGINE LIGHT IS ALWAYS THE SAME. ON 10/26/07, TOOK THE CAR BACK TO MY MECHANIC WHO HAD TO REPLACE THE INTAKE MANIFOLD RUNNER CONTROL UNIT AGAIN. DECIDED TO TAKE MY CAR TO A DIFFERENT MECHANIC DUE TO MY CURRENT ONE NOT FINDING THE PROBLEM. REPLACED 2 OXYGEN SENSORS THIS WEEK (11/7 AND 11/9) ONE UPSTREAM AND ONE DOWNSTREAM. THE CHECK ENGINE LIGHT HAS COME BACK ON ONCE AGAIN. IF THIS IS AN INTAKE MANIFOLD RUNNER CONTROL UNIT PROBLEM THEN EVERYONE THAT HAS HAD FUEL PUMPS REPLACED WILL HAVE TO HAVE THEM REPLACED AGAIN. THIS IS NOT ENJOYABLE SINCE I DRIVE 40 MILES A DAY TO WORK AND HALFWAY THERE I HAVE TO PULL OVER AND WAIT FOR THE CAR TO IDLE DOWN BEFORE I CAN DRIVE AGAIN OR IT WILL STALL. THIS IS NOT SAFE AS THIS HAPPENS WHILE PEOPLE ARE DRIVING AND FOR NO REASON THE CAR STALLS IN MID DRIVE. SOMEONE WILL GET HURT AND THEN THERE WILL BE A RECALL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE EXCEPT FOR TAKING MY CAR FOR INSPECTION WHICH IT PASSED. TWO DAYS LATER MY CAR STARTS STALLING AND LOSING POWER. IN 9 MONTHS I HAVE SPENT CLOSE TO $1000 TO TRY AND FIX A PROBLEM THAT STILL IS NOT FIXED. *TR
THE VINYL DASHBOARD ON MY 200 FORD CONTOUR SVT IS WARPING CAUSING THE VINYL TO RISE INTO THE DRIVER FOV. *JB
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. WHILE DRIVING 65 MPH THE STARTER OF THE VEHICLE ENGAGED AND THE VEHICLE SHUT DOWN. A FIRE WAS STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE REPAIR SHOP; THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 186,887. UPDATED 09/19/07 *TR
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CURRENT MILEAGE WAS 134,112. THE FAILURE MILEAGE WAS 114,112. WHILE DRIVING 70MPH THE VEHICLE HESITATED A FEW TIMES AND THEN THE ENGINE DIED. THE VEHICLE WAS RESTARTED AFTER 15 MINUTES. THE DEALER STATED THE FUEL TANK HAD FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY).
THE DASH BOARD IS CURLED UP. THE PROBLEM STARTED IN 2002 AND HAS SLOWLY CONTINUED TO GET WORSE. WE CONTACTED FORD AND THEY SAID THAT THERE WAS A RECALL BUT THAT THE TIME FRAME FOR MAKING A CLAIM HAD EXPIRED. WE DIDN'T PROCEED FURTHER BECAUSE THEY TOLD US IT WOULD COST US $1000 TO FIX. OUR WARRANTY SAID THEY WOULDN'T COVER IT BECAUSE THEY CONSIDERED IT "UPHOLSTERY." WE HAVE JUST LEFT IT. IT IS A SAFETY ISSUE BECAUSE IT MAKES IT VERY DIFFICULT TO SEE OVER THE CURLED DASH BOARD. PLUS, IN THE WINTER, THE WINDOW DOESN'T DEFROST PROPERLY, AGAIN MAKING IT DIFFICULT TO SEE. I JUST SAW YOUR WEBSITE ON LINE TODAY, WHICH IS WHY WE DIDN'T CONTACT YOU EARLIER. *TR
FOAM PADDING ON INSTRUMENT PANEL CURLED BACK FROM DASHBOARD/INSTRUMENT PANEL SO AS TO PARTIALLY BLOCK LINE OF VISION ALONG THE LOWER WINDSHIELD, TO BLOCK AND DISRUPT THE AIR FLOW FROM THE DEFROSTER. PROBLEM STARTED APPROXIMATELY 10/2003 AND HAS GOTTEN PROGRESIVELY WORSE.*AK
DASHBOARD HAS WARPED TO THE POINT WHERE THE DEFROSTER PLASTIC VENT DOES NOT FIT IN ITS DESIGNATED SPOT. DEFROSTER DOES NOT WORK AS A RESULT OF THE AIR NOT BEING DIRECTED TO THE WINDSHIELD PROPERLY. *JB
2000 FORD CONTOUR TOP OF DASH WARPED SEVERELY. *JB
I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT THE NOTICE WAS SOMEHOW SENT TO MY OLD ADDRESS. *JB
TL*- THE CONTACT STATED IN AN ATTEMPTTO DRIVE THE 2000 FORD CONTOUR SHE GOT IN AND SAW THAT THE DASHBOARD WAS PEELING. THE CONTACT STATED THAT ALL TYPES OF WEATHER MADE IT PEEL MORE AND MORE. HER VEHICLE COULD NOT PASS INSPECTION. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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