1997 Ford Crown Victoria Driver assistance Problems

1997 FORD CROWN VICTORIA CRUISE CONTROL PROBLEM *CW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. HE WENT TO THE DEALER TO HAVE THE REPLACEMENT PART INSTALLED WHICH ONLY TOOK A FEW MINUTES. WHILE DRIVING, THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND SOON DISCOVERED THE CRUISE CONTROL DID NOT WORK. THE CRUISE ON LIGHT NEVER CAME ON. AFTER THE PART WAS INSTALLED, THE MECHANIC DID NOT TAKE THE VEHICLE FOR A TEST DRIVE. THE CONSUMER IMMEDIATELY TURNED AROUND AND DROVE BACK TO THE DEALER. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY $87.00 FOR THE DIAGNOSTIC BECAUSE THE TROUBLE SHOOTING/DIAGNOSTIC WAS NOT AUTHORIZED/COVERED BY THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL WAS WORKING PERFECTLY BEFORE THE REPLACEMENT PART WAS INSTALLED. *JB

NHTSA ID

10313159

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FOR THE REPAIR AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. ONE YEAR LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE ADVISING HER TO RETURN TO THE DEALER TO FINISH THE REPAIR. SHE HAS NOT HAD THE REPAIR COMPLETED. THE CONTACT HAS A COPY OF THE INVOICE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA ID

10250395

Incident

Sep 1, 2007

UNACCEPTABLE OUTCOME OF 1997 CROWN VICTORIA FORD SPEED CONTROL DEACTIVATION PROGRAM. CONSUMER STATES THAT HIS SPEED CONTROL WAS WORKING BEFORE BEING DEACTIVATED. *NJ THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND DISCOVERED THE CRUISE ON LIGHT DID NOT COME ON. *JB UPDATED 10/17/08. *JB

NHTSA ID

10243690

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOTOR AND WAS TOWED. THE VIN WAS NOT LEGIBLE DUE TO THE FIRE. THE ENGINE SIZE AND RECALL NUMBER WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

NHTSA ID

10226168

Incident

Apr 14, 2007

Mileage

120,000 mi

1997 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER DID NOT HAVE THE PART. DEALER TOLD HER THEY WERE GOING TO ORDER IT. SHE STATES AS OF MARCH 14TH DEALER STILL DOES NOT HAVE THE PART. *KB

NHTSA ID

10222850

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPAIRS WERE MADE BY AN UNAUTHORIZED MECHANIC, THE CONTACT WOULD NOT BE REIMBURSED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 128,705 AND CURRENT MILEAGE WAS 98,000.

NHTSA ID

10220790

Incident

Mar 11, 2007

Mileage

98,000 mi

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE CRUISE CONTROL AND ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2007. SHE CALLED THE DEALER BACK IN DECEMBER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2008. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 99,000.

NHTSA ID

10219688

Incident

Aug 24, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE RECALL REPAIR HAS NOT BEEN PERFORMED, BUT THE CRUISE CONTROL WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 49,500. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR

NHTSA ID

10219363

Incident

Aug 24, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT HAD THE DEALER REMOVE THE SPEED CONTROL ON THE VEHICLE. HE WAS INFORMED THAT IT WOULD BE REPLACED BY MID DECEMBER OF 2007. AS OF FEBRUARY 20, 2008, THE SPEED CONTROL HAS YET TO BE REPLACED. THE CONTACT IS CURRENTLY BEING INFORMED THAT THE PART MAY BE AVAILABLE IN APPROXIMATELY MAY OR JUNE OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 44,000. UPDATED 03/11/08

NHTSA ID

10218618

Incident

Aug 10, 2007

Mileage

43,300 mi

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND A FORD REPRESENTATIVE INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. THE CRUISE CONTROL WAS DISCONNECTED ON SEPTEMBER 24, 2007. THE CONTACT CALLED BACK IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008. THE DEALER NEVER CALLED HIM BACK TO INFORM HIM THAT THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 120,000. UPDATED 02-21-08 *BF

NHTSA ID

10216867

Incident

Sep 14, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000.

NHTSA ID

10214774

Incident

Aug 15, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 96,739. UPDATED 02/15/08. *LJ

NHTSA ID

10211357

Incident

Dec 10, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V36000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. SINCE THAT TIME, HE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. HE WOULD LIKE HIS VEHICLE REPAIRED, BUT HAS NOT HAD THE VEHICLE SPEED CONTROL DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 68,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07. *JB

NHTSA ID

10210089

Incident

Nov 27, 2007

1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB

NHTSA ID

10208268

Incident

Sep 3, 2007

AT 1:15 A.M. ON DECEMBER 27, 2006, I DROVE MY 1997 CROWN VICTORIA FOR APROXIMATLY 20 MILES AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR AND THIRTY MINUTES LATER, I WAS AWAKEN BY A POPPING SOUND AND THE DOG BARKING. I LOOKED OUT THE WINDOW TO FIND THE CAR'S ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. I THEN CALLED 911 AND RAN OUT TO TRY TO EXTINGUISH THE FIRE WITH A GARDEN HOSE. THE HEAT FROM THE FIRE BURNED THROUGH THE HOOD ON THE DRIVERS SIDE IN THE AREA OF THE BRAKING SYSTEMS MASTER CILINDER, THEN IGNITED THE DRIVERS SIDE TIRE AND ALL PLASTIC COMPONENTS RENDERING THE HOSE INEFECTIVE. BY THE TIME THE FIRE TRUCK ARRIVED, THE FLAMES HAD SPREAD TO THE PASSENGER SIDE OF THE CAR AND A MASSIVE PLASTIC / RUBBER FIRE ENSUED.THE FIREMEN DOUSED IT WITH WATER FOR ABOUT FIFTEEN MINUTES THEN USED A FOAMING AGENT TO EXTINGUISH WHAT WAS LEFT OF THE VEHICLE. AFTER INSPECTING THE REMAINS, IT WAS OBVIOUS THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THE INTERIOR OF THE CAR WAS MOSTLY INTACT. I HAD OWNED THIS VEHICLE FOR A NUMBER OF YEARS AND HAD IT MAINTAINED ON A REGULAR BASIS. THE ONLY MAJOR REPAIR PERFORMED ON THE CAR WAS REPLACING A DEFECTIVE INTAKE MANIFOLD (THAT TOO SHOULD HAVE BEEN RECALLED, DUE TO THE HIGH NUMBER OF INCIDENTS INVOLVING THAT PERTICULAR MANIFOLD DESIGN). AFTER FURTHER RESEARCH INTO THE CAUSE OF THIS FIRE, I DISCOVERED THAT THIS WAS NOT AN ISOLATED INCIDENT. IT WOULD SEEM THAT THIS IS A COMMON PROBLEM IN SEVERAL MODELS MADE BY THE FORD MOTOR COMPANY. TO RESEARCH THIS PROBLEM GO TO WWW.VEHICLE-INJURIES.COM AND LOOK UNDER "FORD EXPEDITION CRUISE CONTROL SWITCH FIRES".

NHTSA ID

10177276

Incident

Dec 27, 2006

Mileage

136,000 mi

DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE VEHICLE LURCHED FORWARD AND CRASHED INTO A TREE WITHOUT WARNING. ALTHOUGH BOTH OCCUPANTS WERE WEARING THEIR SEAT BELTS, MINOR INJURIES WERE SUSTAINED. THERE VEHICLE WAS TOTALED DUE TO THE EXTENSIVE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. UPDATED 5/10/2006 - *NM

NHTSA ID

10156328

Incident

Apr 14, 2006

Mileage

85,000 mi

THE HORN / CRUISE CONTROL / AND HAZARD LIGHTS HAVE QUIT WORKING I HAVE BEEN ABLE TO GET IT REPAIRED YET. *AK

NHTSA ID

10111808

Incident

Jan 24, 2005

FAST DECELERATION FROM 70-80 KM HR OVER SMALL WASHBOARD,CAUSED THE FUEL RESET BUTTON TO COME OUT, CAUSING A STALL.LOSS OF POWER BRAKES/STEERING...IF YOU HAVE HEARD OF THIS BEFORE PLEASE LET ME KNOW. *AK

NHTSA ID

714667

Incident

Jun 30, 1999

SUDDEN ACCELORATION- ENGINE WENT TO FULL UNCONTROLLED ACCELORATION

NHTSA ID

714588

Incident

Oct 29, 1997

VEHICLE SUDDENLY ACCELERATED AFTER LEAVING GAS STATION. UNABLE TO STOP VEHICLE IN APPROXIMATELY 200 FEET. LOST CONTROL, RESULTIN GIN A CRASH. 3 PASSENGERS WERE INJURED. ALSO, BRAKE FAILURE. *AK

NHTSA ID

837280

Incident

Apr 13, 1999

CRUISE CONTROL FAILED. *YC

NHTSA ID

607893

Incident

May 1, 1998

INTERMITTENTLY, WHILE DRIVING THE VEHICLE BETWEEN 30-40 MPH, THE VEHICLE BEGINS TO ACCELERATE TO A HIGH SPEED. THE ACCELERATOR PEDAL ACTUALLY LEAVES THE DRIVER'S FOOT ON IT'S OWN. THE CONDITION STOPS WHEN THE DRIVER APPLIES THE BRAKE. THE DEALER IS NOT AWARE OF THIS CONDITION. *AK

NHTSA ID

822108

Incident

Feb 2, 1998

DUE TO DESIGN FLAW OF THE THROTTLE LINKAGE AND BRACKET THE LINKAGE WAS STUCK RESULTING IN SUDDEN ACCELERATION AND VEHICLE COLLISION.

NHTSA ID

524877

Incident

Feb 11, 1997