Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1999 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ANYTIME I PUT A HALF A TANK IN GAS IN CAR IT SMELLS BAD IN TRUCK SO WHEN THIS DOES HAPPEN I LOOK IN THE TRUCK,THERE'S THIS FOAM IN THE BACK THAT'S CO BED WITH GAS,N THE SMALL IS BAD.I DON'T LET ME KIDS IN THE GAS,NTIL ITS GONE..WILL IT CATCH IN 🔥.IT HAPPENS ALL THE TIME SINCE I BOUGHT THE CAR.HELP PLZ
UNDER NORMAL DRIVING CONDITIONS AT APPROXIMATELY 25 MPH I BEGAN TO SMELL A SWEET BURNING SCENT THAT I QUICKLY RECOGNIZED AS COOLANT. I PULLED OVER & INSPECTED THE ENGINE COMPARTMENT. THE FIRST THING I OBSERVED AFTER REMOVING THE PLASTIC FACIA FROM THE TOP OF THE ENGINE WAS A CRACK IN THE WATER TEMPERATURE SENSOR HOUSING RIGHT IN FRONT ON THE TOP PASSENGER SIDE OF THE INTAKE MANIFOLD. I WAS LESS THAN A BLOCK FROM MY HOME SO I DROVE HOME AND HAD IT TOWED INTO HARVEY'S AUTO THE NEXT DAY. [XXX] HAS TOLD ME THAT THERE WAS A RECALL ON THIS INTAKE MANIFOLD AND AS THE ORIGINAL OWNER I SHOULD HAVE BEEN NOTIFIED ABOUT THIS RECALL. I WAS NEVER INFORMED OF ANY RECALLS. [XXX] PLACED A TEMPORARY WELD WHICH HAS HELD UP JUST FINE, HOWEVER HE SAID THAT THERE ARE SEVERAL OTHER ISSUES WITH THE STRUCTURAL INTEGRITY OF FORDS ORIGINAL DESIGN AND THAT ULTIMATELY THE MANIFOLD WILL FAIL AT THESE WEAK POINTS WITH TIME. I DON'T PUT HEAVY MILES ON MY VEHICLE & ONLY HAVE 41,102 MILES ON IT NOW. ALL SERVICES HAVE BEEN PERFORMED AT 3000 MILE INTERVALS FROM AUTHORIZED MECHANICS. I HAVE ALL RECEIPTS OF MY SERVICE RECORDS AND FEEL THAT THE ONLY REASON I DIDN'T EXPERIENCE A FAILURE EARLIER IS BECAUSE OF MY DILIGENT EFFORTS TO FOLLOW THE RECOMMENDED SERVICE INTERVALS SET FORTH IN THE VEHICLES MAINTENANCE LOG. I FEEL THAT IT WAS AND STILL IS THE RESPONSIBILITY OF FORD TO SEEK OUT ALL OWNERS UNTIL EACH VEHICLE HAS BEEN REPAIRED. THE OF RECALL EXPIRED IN 2009 ACCORDING TO FORD CUSTOMER SERVICE BUT I FEEL THAT THERE SHOULD HAVE BEEN MORE EFFORT BY FORD MOTORS TO INFORM ALL OWNERS OF THIS DEFECT. I WOULD APPRECIATE IT IF FORD WOULD ACCEPT RESPONSIBILITY FOR SELLING A KNOWN FAULTY ITEM AND EXTEND AND HONOR THEIR ORIGINAL RECALL REPARATIONS FOR MY VEHICLE. I DID MY PART IN FOLLOWING ALL SERVICE REQUIREMENTS AND THEY SHOULD AS WELL. THANK YOU FOR YOUR ASSISTANCE AND TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED. *TR
LTR FWD FROM CONSUMER RE DEFECTIVE AUTOMATIC FUEL CUT OFF SWITCH FOR A 1999 FORD CROWN VICTORIA. *TS THE FUEL CUT OFF SWITCH WOULD CUT OFF EVERY 10,000 TO 12,000 MILES FOR NO REASON. THE CONSUEMR WAS TRAVELING ON THE HIGHWAY WHEN THIS OCCURED AND LUCKILY NO ACCIDENT OCCURED. *NM
REF; EXPLODING GASOLINE TANKS ON FORD CROWN VICTORIA. A HOSE HANGING FROM BOTTOM AND REAR. COULD BE A POTENTIAL DANGER. *BF *TC
I AM CONCERNED ABOUT FUEL TANK FIRES STARTED BY REAR END COLLISIONS. ALL RESEARCH I HAVE DONE STATES THAT FORD IS RECALLING POLICE CARS ONLY. AS A CONSUMER I THINK FORD OWES IT TO THE PUBLIC TO RECALL ALL FORD CROWN VICTORIA'S. MY FAMILY IS MORE IMPORTANT THEN THEIR BOTTOM LINE. MY WIFE AND I DO NOT FEEL SAFE DRIVING OUR CHILDREN AROUND IN THIS CAR. FORD NEEDS TO ACKNOWLEDGE THEY ARE PUTTING OUT AN UNSAFE PRODUCT. *LA
CONSUMER HAS BEEN THE UNLUCKY OWNER OF A FORD CROWN VICTORIA. SHE DOES NOT FEEL SECURE IN THE VEHICLE UNTIL FORD MAKES A RECALL TO GET THEM FIXED.*AK. THE CONSUMER WAS CONCERNED ABOUT A POSSIBLE GAS TANK EXPLOSION IN AN EVENT OF A REAR END COLLISION. *TS *JB
FUEL LINE CONNECTION TO FUEL FILTER UNDER CAR FAILED CAUSING A HIGH SPEED FUEL LEAK CREATING A POSSIBLE CATASTROPHIC FIRE CONDITION. *NLM
THE CONSUMER WAS CONCERNED ABOUT THE FUEL TANK ASSEMBLY AND THE RESULT OF REAR ACCIDENTS WHICH CAUSED FIRE/EXPLOSION UPON IMPACT. MR SCC *JB
CONSUMER STATES THAT THERE IS A RECALL OUT FOR THE GAS TANK LEAKEGE BUT ONLY FOR POLICE'S CARS AND HE THINKS IS NOT RIGHT. DEALER WAS CONTACTED. MR
CONSUMER STATED THAT THE VEHICLE WAS RATED AT 28 MPG BUT IT NEVER GOT BETTER THAN 21 MPG WHILE DRIVING WITH CRUISE CONTROL ON DURING A TRIP. *YD
HAD TO POST ON THIS BLUE OVAL NEWS WEB SITE SIMPLY BECAUSE OF THE AMOUNT OF EDUCATED CONSUMERS WHO UTILIZE BLUE OVAL NEWS RESEARCHING PRIOR TO THEIR VEHICLE PURCHASES. BESIDES THE KNOWN ISSUE OF THE DREADED PLASTIC RESIN INTAKE MANIFOLDS CRACKING ON THE 4.6L SOHC ENGINE ON THE FORD CROWN VICTORIA THERE IS A MORE CATASTROPHIC QUALITY ISSUE WITH THE CROWN VICTORIA AND THAT IS THE TORQUE CONVERTER SHUDDER ON THE CROWN VICTORIA 4R70W TRANSMISSION. STARTING WITH THE '92 MODEL YEAR AND IT'S AODE AND NOW THE 4R70W WHICH REPLACED THE AODE STARTING IN '98 FORD HAS KNOWN OF QUALITY ISSUES OF THEIR TRANSMISSIONS WHICH MANIFESTS ITSELF AS A HORRIBLE SHUDDER OR VIBRATION AS THE TRANSMISSION SHIFTS FROM 3RD GEAR GOING INTO 4TH GEAR (USUALLY TRANSITIONING FROM 40 TO 50 MPH!). I PURCHASED MY '99 CROWN VIC AND IT HAS PROVIDED ME RELIABLE TRANSPORTATION UNTIL JUST RECENTLY. I PICKED UP THIS HORRIBLE SHUDDER JUST 6 WEEKS PRIOR TO MY 3YR/36K FORD WARRANTY RUNNING OUT. WHEN THIS PROBLEM FIRST OCCURRED WITH HAVING JUST 22K ON THE ODOMETER AND 6 WEEKS LEFT ON THE WARRANTY I QUICKLY BROUGHT THE CAR IN FOR WARANTY WORK. UNIVERSAL FORD IN LONG ISLAND CITY, NY VALIDATED THAT INDEED THERE WAS A SHUDDER AND REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION. I DROVE THE "REPAIRED" VEHICLE FROM NYC TO LEESBURG, VIRGINIA BUT ON THE RETURN TRIP THE SHUDDER CAME BACK WORSE THAN EVER. I MANAGED TO LIMP THE CAR BACK HOME AND THE VEHICLE HAS BEEN AT UNIVERSAL FORD SINCE. FOR THOSE OF YOU CONSIDERING A CROWN VICTORIA PERFORM YOUR "DUE DILIGENCE" AND VISIT SOME OF THE OTHER IMPARTIAL CROWN VIC WEB SITES (WWW.CORRAL.NET BUT MORE IMPORTANTLY WWW.CROWNVIC.NET) SEARCHING ON "TRANNY SHUDDER". FORD HAS KNOWN OF THIS PROBLEM OVER 5 YEARS BUT HASN'T PUBLICALLY MADE IT WIDELY KNOWN ALONG WITH THEIR PLASTIC RESIN INTAKE MANIFOLD DEBACLE. I'VE OWNED OVER A DOZEN CROWN VICTORIAS IN MY LIFE AND STARTING WITH THE '92 MODEL YEAR WHEN THEY TRANSITIONED OVER FROM THE OLD PUSHROD-8 5.0L ENGINE TO THEIR NEW 4.6L SOHC T
VEHICLE STALLS AT ANY SPEED AND ANY TIME. VEHICLE TAKEN TO DEALER 3 TIMES. DEALER SAID INERTIA SWITCH WAS DEFECTIVE ,AND NEEDS TO BE REPLACED.*AK
THE ARIZONA DEPT PUBLIC SAFETY & PHOENIX POLICE DEPT ARE REPORTING HIGH OCCURENCES OF FIRES ASSOCIATED WITH REAR-END COLLISION OF THE CROWN VICTORIA VEHICLES, AN OFFICER WAS KILLED WHEN HIS VEHICLE WAS STRUCK FROM BEHIND AND BURST INTO FLAMES, THE OFFICERS VEHICLE WAS STOPPED FOR A TRAFFIC STOP AND THE OTHER VEHICLE WAS TRAVELING IN EXCESS OF 81 MPH AT IMPACT, AUTHORITIES SUSPECT FUEL SYSTEM RELATED (NO VIN GIVEN)*JB
THE FUEL CUT OFF SWITCH ACTIVATED AS CONSUMER WAS ENTERING A MAJOR HIGHWAY CAUSING THE VEHICLE TO STALL. NLM
VEHICLE EXPERIENCED A LOSS OF POWER WHILE ON THE HIGHWAY, WAS ABLE TO PULL OFF ONTO THE SHOUDER SAFELY, AND HAD VEHICLE TOWED TO THE DEALER. DEALER INFORMED CONSUMER THAT THE EMERGENCY FUEL CUT OFF VALVE WAS ACTIVATED. CONSUMER WAS CONCERNED HOW DID IT GET ACTIVATED IF NO ONE WAS IN THE TRUNK. *AK THE RIGHT REAR SEAT BELT FAILED. *YH
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99B03), REPLACEMENTS OF THE INERTIA SWITCH ON SEVERAL OCCASIONS PRIOR TO RECALL REPAIR, NOTICE SENT TO CONSUMER INDICATING THAT THE VEHICLE DID NOT FIT THE RECALL CRITERIA. *MJS
THE INNER FENDER PROTECTION IS COMPLETELY INADEQUATE, ALLOWING ROAD SALT TO COMPLETELY COVER THE ENTIRE ENGINE AND WIRING. THE SUSPENSION, MASTER CYCLINDER, FUEL INJECTION, AND OTHER PARTS ARE COATED COMPLETELY. THIS COULD CAUSE DETERIORATIONG AND FAILURE OF THE ENGINE POSSIBLY LEADING TO AN ACCIDENT. THIS HAS BEEN REPORTED TO FORD, ACKNOWLEDGING THAT THIS IS HAPPENING, BUT REFUSING TO FIX THE SITUATION. THEY STATED IF SOMETHING HAPPENS MY COMPLIANT IS ON FILE FOR FUTURE REFERENCE. IN THE 5,000 MILES I'VE PUT ON THE CAR I HAVE WASHED THE ENGINE COMPARTMENT DOWN 4 TIMES TO PREVENT CORROSION OR FAILURE. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED AND COULD PREVENT AN ACCIDENT DUE TO A MECHANICAL FAILURE IN THE FUTURE.
INERTIA SWITCH KEEPS GOING OFF WHILE DRIVING OVER BUMPS , CAUSING ENGINE TO CUT OFF. ALSO,2. FRONT CALIPERS STICK, CAUSING VEHICLE TO STEER TO LEFT OR RIGHT. *AK
INTERTIA FUEL CUT-OFF ACTIVATED AFTER RUMBLE STRIPS AND A POTHOLE WHILE ON INTERSTATE EXIT RAMP. DEALER REPLACED FRONT DISK PADS THAT WERE "MISMATCHED" AND OCCASIONALLY CAUSED LOSS OF CONTROL DURING MODERATELY HARD BRAKING. STEERING WHEEL MAKES CREAKING NOISE THAT COULD/POSSIBLY BE A SIGN THAT AIR BAG CIRCUIT MAY NOT FUNCTION RELIABLY IF NEEDED. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .