Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1999 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN DRIVING ON THE INTERSTATE AT 75 MPH THE EXTERIOR LIGHTS AS WELL AS THE DASH LIGHTS SHUT OFF. THEY THEN CAME BACK ON AFTER ABOUT A MINUTE AND A HALF. THE LIGHTS INTERMITTENTLY SHUT OFF AND COME BACK ON AT RANDOM. I CAN BE ON THE INTERSTATE OR ON A CITY STREET. I CAN BE GOING FORWARD OR BACKWARDS WHEN THIS HAPPENS. THIS IS A HUGE SAFETY ISSUE.
I RECEIVED A LETTER SAYING THE LIGHTING SYSTEM WAS RECALLED AND I WAS TO RECEIVE A NOTICE IN THE MAIL AS TO WHEN I COULD COME IN FOR SERVICE. I HAVE NOT RECEIVED THAT SAID NOTICE AND MY LIGHTS ARE NOT REPAIRED.
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT EXPERIENCED ISSUES WITH THE EXTERIOR LIGHTING IN HER VEHICLE. THE TURN SIGNALS, TAIL LIGHTS, AND HAZARD LIGHTS STOPPED WORKING. THE HEADLIGHTS AND REVERSE LIGHTS WERE STILL OPERABLE. BOTH THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY FOR THEM TO INSPECT THE VEHICLE. THE CURRENT MILEAGE WAS 78,634 AND FAILURE MILEAGE WAS APPROXIMATELY 74,000.
HEADLIGHTS, TAILLIGHTS AND ALL INTERIOR DASH LIGHTS FLASH OFF FOR PERIODS OF UP TO 30-45 SECONDS AT A TIME WHILE DRIVING. LIGHTING CONTROL MODULE HAS BEEN REPLACED TWICE AT SUBSTANTIAL COST. LIGHT SWITCH REPLACED TWICE. THIS IS A SAFETY HAZARD AT ANY SPEED. FORD IS NON COOPERATIVE. I AM A POLICE OFFICER, THIS IS A PERSONALLY OWNED POLICE INTERCEPTOR VEHICLE. *NM
THE HEADLIGHT COVERS ON FORD CROWN VICTORIA'S (1999 TO PRESENT) ARE OF A PLASTIC MATERIAL THAT DEVELOPS A FILM OVER TIME THAT SEVERELY REDUCES THE AMOUNT OF LIGHT THAT IS PUT OUT BY THE HEADLIGHTS. *JB
WHILE DRIVING 55 MPH AT NIGHT, HEADLIGHTS WENT OUT FOR ABOUT 30 SECONDS. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK CONSUMER STATES WHILE CHANGING HEAD LIGHTS FROM REGULAR TO BRIGHT BEAMS, ON SEVERAL OCCASIONS, THE LIGHTING INSIDE AND OUTSIDE GOES OUT FOR AT LEAST 15-30 SECONDS, DEALER CAN NOT DUPLICATE. *SLC
INTERMITTENTLY HEADLIGHTS BECOME INOPERABLE, OBSTRUCTING VIEW OF THE DRIVER. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS REPLACED VARIOUS PARTS, HOWEVER THE PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
ON TWO OCCASIONS WHEN TURNING ON INTERIOR LIGHT, WHILE IN MOTION, TURNED OFF HEADLIGHTS INSTEAD. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
HEADLIGHTS ARE NOT BRIGHT, DO NOT PROJECT BEAM OF 365 FEET IN FRONT OF CAR, LIGHT DOES NOT LIGHT UP. DRIVER'S LICENSE PLATE IN FRONT, EVEN WITH HIGH BEAMS, A PADESTRIAN WAS CROSSING AND LIGHTS COULDN'T EVEN SEE HIM, AND CONSUMER ALMOST HIT PADESTRIAN. HIGH BEAMS GIVE OFF THE LIGHT THAT REGULAR BEAMS SHOULD. TOOK VEHICLE TO DEALER 3 TIMES FOR THE SAME PROBLEM, THEY SAID THEY ADJUSTED THEM ALL 3 THREE TIMES TO FORD'S JUSTIFACATION. DEALER TOLD CONSUMER THAT BEAM WASNOT HIGH ENOUGH. CONSUMER THOUGHT IT WAS A MANUFACTURER'S DEFECT, AND A HIGH RISK AT NIGHT. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .