RoadVitals

2003 Ford Crown Victoria Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
249
Latest Mar 27, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

96
reports

From owner reports, verbatim

I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.

NHTSA ID 11727583 · filed Mar 27, 2026

The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID 11701850 · filed Nov 28, 2025
All 96 reports naming exterior lighting

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

42
reports

From owner reports, verbatim

THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE

NHTSA ID 11351242 · filed Aug 25, 2020

FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS

NHTSA ID 11243793 · filed Aug 13, 2019
All 42 reports naming other / unspecified

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

27
reports

From owner reports, verbatim

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

NHTSA ID 10881922 · filed Jun 30, 2016

DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR

NHTSA ID 10717582 · filed May 21, 2015
All 27 reports naming suspension

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

24
reports

From owner reports, verbatim

FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS

NHTSA ID 11243793 · filed Aug 13, 2019

WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR. WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS. THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S. FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED. I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND. AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT. 4.6 V8 ENGINE. I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY. I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED. THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE! NO WONDER WHY MANY GO TO FOREIGN CARS. LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.

NHTSA ID 10887809 · filed Jul 22, 2016
All 24 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

20
reports

From owner reports, verbatim

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.

NHTSA ID 11659563 · filed May 7, 2025

MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️

NHTSA ID 11182182 · filed Feb 24, 2019
All 20 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

13
reports

From owner reports, verbatim

The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

NHTSA ID 11518286 · filed Apr 21, 2023

A COUPLE OF YEARS AGO, #2 CYLINDER BLEW THE SPARK PLUG OUT. THIS CYLINDER WAS REPAIRED USING A THREAD INSERT. THE CAR HAD APPROX 130,000 MILES ON IT. TODAY, NO WARNING, AGAIN, BLEW OUT ANOTHER SPARK PLUG, THIS TIME #3 CYLINDER. GOING TO ATTEMPT REPAIR USING SAME TYPE OF INSERT. PLUGS HAVE BEEN REPLACED ONE TIME, WERE PROPERLY TORQUED PER FORD SPECS, THE PROBLEM, IN MY OPINION IS A DEFECTIVE DESIGN OF THE CYLINDER HEAD WHERE THERE ARE ONLY APPROXIMATELY 3 THREADS IN THE ALUMINUM HEAD THAT ACTUALLY GRIP THE PLUG OR ABOUT 1/16'TH OF AN INCH, WHERE THE PLUG HAS NEARLY 3/4 INCH OF THREAD. NATURALLY, FORD WON;T DO ANYTING TO HELP, BUT THERE ARE LITERALLY THOUSANDS OF CASES LIKE THIS, SOME OF WHICH HAVE RESULTED IN FIRES, AND EVEN THE AFTERMARKET HEADS BY TRICK FLOW ADDRESS THE PROBLEM BY FULLY THREADING THE SPARK PLUG HOLES IN THE HEADS.

NHTSA ID 10920161 · filed Oct 31, 2016
All 13 reports naming engine

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE

NHTSA ID 11057000 · filed Dec 27, 2017

I SAW SIMILAR REPORTS OF THIS FAILURE AND DECIDED TO ADD TO THE # OF COMPLAINTS, AS I EXPERIENCED THIS, TOO. UPON ACCELERATION UP A HILL, AIR FLOW THROUGH VENTS (A/C OR HEAT) WOULD STOP AND GO TO DEFROST, THEN RETURN AFTER CAR BEGAN "CRUISING" AGAIN. OVER TIME, AIR FLOW DEFAULTED TO ALWAYS BEING DEFROST. (I HAD HEARD THAT THIS DEFAULT POSITION UPON FAILURE WAS A SAFETY MANDATE.) WITHOUT A RECALL, THE COST WAS FULLY MINE, SO I CONSIDERED ALTERNATIVES. A DEALER SERVICE FOR THIS PROBLEM (REPLACE THE DASHBOARD'S ELECTRONIC AUTOMATIC TEMPERATURE CONTROL UNIT OR "EATC") WOULD HAVE BEEN MEGABUCKS (I HEARD $800 FOR THE UNIT, ITSELF) FOR PARTS AND LABOR. A REBUILT EATC BY MAIL ORDER (REBUILD MINE OR SWAP FOR MINE) WOULD HAVE BEEN $250-400 FOR THE PART ALONE. THE PROBLEM IS FAILED ORIGINAL O-RINGS ON THE VACUUM ACTUATORS WITHIN THE EATC; NOT A DEALER-OFFERED REPAIR. I REPAIRED IT MYSELF. I ORDERED 5/52" ID X 9/32" OD SILICONE O-RINGS (4 NEEDED, 1 FOR EACH ACTUATOR) AND REPLACED THEM ON THE NOZZLE OF EACH VACUUM ACTUATOR, REASSEMBLED AND REMOUNTED THE ACTUATORS, RECONNECTED THE VACUUM HOSES AND REINSTALLED THE EATC UNIT INTO THE DASHBOARD. AFTER MORE THAN 3 YEARS, THE EATC NOW CONTINUES TO OPERATE PROPERLY. COST OF PARTS (O-RINGS, SILICONE SPRAY AND DIELECTRIC GREASE) WAS ABOUT $30 AND 1 1/2 HOURS OF MY TIME. IT APPEARS TO BE AN EXTREMELY COMMON PROBLEM WITH A SIMPLE, ALBEIT VERY EXPENSIVE, CORRECTION, IF DONE BY THE DEALER. *TR

NHTSA ID 10542958 · filed Sep 10, 2013
All 12 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

11
reports

From owner reports, verbatim

MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE. YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT. PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND. PLEASE CONTACT ME ASAP THIS IS SERIOUS. OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.

NHTSA ID 11387249 · filed Jan 8, 2021

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DECIDED TO PLACE OIL ON THE STEERING SHAFT AND STEERING WHEEL. AFTER A COUPLE OF MONTHS, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT BEARING FAILED AND THERE WAS HEAVY CORROSION ON THE SHAFT. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA ID 11240610 · filed Jul 30, 2019
All 11 reports naming steering

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

9
reports

From owner reports, verbatim

LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.

NHTSA ID 11056727 · filed Dec 27, 2017

I HAVE A 2003 FORD CROWN VICTORIA. I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM. I ONLY HAVE 2 SPEEDS ON MY WIPERS. EITHER THE SECOND INTERMITTENT, OR FULL SPEED. WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP. A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN. THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP. I WAS ASLEEP IN THE HOUSE. THE WINDOWS WORK, SOMETIMES. I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS. I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS. I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN. I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN. I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL. I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE. FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW TIRES OFF AND ON. I THOUGHT THE RIM WAS BENT, BUT READ THAT THERE IS A RECALL ON STEEL RIMS THAT CRACK CAUSING AIR SEEPING OUT. I REALLY WOULD LIKE TO HAVE THIS EXAMINED. THAT, AND ALONG WITH THE ISSUES, IS WHY I AM INSTALLING A COMPLAINT TO YOU. DOWN BELOW, WHEN IT ASKS FOR WHEN IT HAPPENED, I AM NOT SURE. IT HAS BEEN GOING ON SO LONG, I'M NOT SURE WHEN I NOTICED IT EXACTLY. BUT THE HORN WAS CLOSE TO THE DATE BELOW. EVERYTHING HAS HAPPENED SINCE THEN. THANK YOU FOR YOUR TIME, AND HOPE FOR A QUICK RESOLUTION TO THIS COMPLAINT. *TR

NHTSA ID 10904569 · filed Sep 7, 2016
All 9 reports naming visibility

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

9
reports

From owner reports, verbatim

I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S. *TR

NHTSA ID 10648480 · filed Oct 17, 2014

HEATING AND DEFROST FAILED. FORD SERVICE CO WANTED A $1000 TO LOOK AT IT. I DIDN'T HAVE THEM LOOK AT IT. NOW, I ONLY DRIVE IT IN THE SUMMER MONTHS. THIS VEHICLE HAS AN ORIGINAL 70,000 MILES ON IT AND NOW THE HEADLIGHTS ONLY WORK INTERMITTENTLY. IN 2010 I HAD TO HAVE THE GAS TANK REPLACED. I HAVE READ SEVERAL REPORTS ON 2003 CROWN VIC WITH THE SAME PROBLEMS. I LIVE IN THE SOUTH, LOTS OF RAIN AND HUMIDITY. DEFROST IS A MUST AS WELL AS HEADLIGHTS. I DO NOT UNDERSTAND WHY FORD IS GIVING THE OPTION TO AS TO WHETHER OR NOT THEY WILL FIX THEIR DEFECTS OR PASS THEM ON TO THE CONSUMER. I HAVE A 1995 NISSAN, 140000 MILES. THE BODY IS FALLING APART, BUT THE ENGINE RUNS LIKE A SEWING MACHINE AND ALL THE ELECTRICAL WORKS, EVEN THE WINDOWS. MADE IN THE USA... SAD. *TR

NHTSA ID 10536283 · filed Aug 20, 2013
All 9 reports naming fuel system

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

9
reports

From owner reports, verbatim

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.

NHTSA ID 10817287 · filed Dec 31, 2015

IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.

NHTSA ID 10817286 · filed Dec 31, 2015
All 9 reports naming tires & wheels

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE. HE DID NOT SUSTAIN ANY MAJOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.

NHTSA ID 10249049 · filed Nov 17, 2008

TL*- THE CONTACT STATED THAT THE 2003 CROWN VICTORIA POLICE INTERCEPTOR HAD A RECALL 04V328000 THAT WAS REPAIRED 08/24/04 FOR THE REAR SUSPENSION. HE STATED THAT THIS WAS THE SECOND FAILURE. WHILE DRIVING AT 45 MPH ON THE PARKWAY THE VEHICLE LOST POWER. THE VEHICLE WOULD NOT REGAIN SPEED AND HE COASTED DOWN THE HILL TO THE AUTO DEALERSHIP. HE HEARD A SCREECHING NOISE COMING FROM THE REAR AXLE. ON THAT DAY HE WAS TAKING THE VEHICLE TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THE RECALL WAS REPAIRED, AND THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL 02/27/07. WHILE DRIVING AT 55 MPH ON A CLEAR DAY THE VEHICLE MADE A SCREECHING NOISE FROM THE REAR AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY DURING RUSH HOUR. HE SMELLED SMOKE, AND NOTICED A HUGE CLOUD OF SMOKE COMING FROM THE REAR DRIVER'S SIDE. THE CONTACT STATED THAT THIS VEHICLE WAS STUCK IN THE EXPRESS LANE AND COULDN'T MOVE IT. HE STATED THAT HE JUMPED OUT THE VEHICLE AND NOTICE THE TIRE WAS POINTED AT A 45 DEGREE ANGLE. THE CONTACT PLACE THE GEAR SHIFT LEVER IN PARK AND THE VEHICLE ROLL BACKWARDS, HE STATED THAT HE GOT THE VEHICLE TO STOP BY PUTTING SOME ROAD DEBRIS BEHIND THE WHEEL AND TURN THE STEERING WHEEL TO GET THE WHEEL TO CHANGE ANGELS. HE WAS ABLE TO STOP THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND WAS INFORMED THAT THE REAR AXLE BROKE, AND THE BRAKED LINE RUPTURED. THE DEALERSHIP INFORMED HIM THAT THE BRAKE LINE RUPTURE WAS WHAT CAUSED THE SMOKE. THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 81232. UPDATED 04/12/07. *JB

NHTSA ID 10184195 · filed Mar 5, 2007
All 8 reports naming brakes

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

TRAVELING ON PA TURNPIKE, VEHICLE STOPPED MOVING. CALLED FOR TOW TO NEAREST FORD GARAGE (HAGGERSTOWN, MD FORD) FOR REPAIR. WHEN VEHICLE WAS PLACED ON LIFT REAR TIRE FELL OFF. THE AXEL HAD BROKE AT THE TIRE. VEHICLE HAD 100,048 MILES. VEHICLE HAS NO RUST OR BODY ISSUES. VEHICLE IS IN VERY GOOD SHAPE. I FEEL THIS IS A MANUFACTURE DEFECT. I FEEL THIS COULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES SUSTAINED. *TR

NHTSA ID 10450026 · filed Mar 2, 2012

THE TRUNK LID OF THE 2003 FORD CROWN VICTORIA HAS A CHROMED METAL STRIP OF TRIM RUNNING ACROSS THE OUTER BOTTOM WIDTH OF THE TRUNK LID. THIS METAL STRIP HAS AN EXPOSED SHARP EDGE IN A PLACE WHERE A USER WOULD INSTINCTIVELY REACH TO LIFT OR HOLD UP THE TRUNK LID (ON A WINDY DAY). AS A RESULT, THIS SHARP EDHE HAS RESULTED IN A CUT ON MY LEFT HAND.*AK

NHTSA ID 10098335 · filed Nov 5, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.

NHTSA ID 11659563 · filed May 7, 2025

LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.

NHTSA ID 11056727 · filed Dec 27, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CRUISE CONTROL WOULD NOT WORK. ON SEVERAL OCCASIONS, AFTER DRIVING 14 MILES, THE KEY WOULD BECOME VERY HOT WHICH WAS NOTICED WHEN IT WAS REMOVED FROM THE IGNITION. THE ELECTRICAL WINDOWS WOULD NOT GO UP OR DOWN PROPERLY AS THEY SHOULD AND ACTIVATE EITHER VERY SLOWLY OR VERY QUICKLY. THE FRONT DRIVER'S SEAT WOULD NOT GO BACK AND FORTH AS IT SHOULD AND EITHER MOVES VERY SLOWLY OR NOT AT ALL. THIS IS THE SECOND TIME THAT THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH THE WINDOWS AND THE SEAT. SHE ALSO STATED THAT THE HEAD LIGHT SWITCH WORKS INTERMITTENTLY AND MUST BE HELD IN ORDER FOR IT TO ACTIVATE. THE CURRENT MILEAGE WAS 38,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID 10206505 · filed Oct 22, 2007

DT*: THE CONTACT STATED WHILE DRIVING, THE WINDSHIELD WIPERS AND THE WASH WAS OPERATING ON ITS OWN. THE RADIO MADE A CRACKLING NOISE AND THE RECEPTION CAME IN AND OUT. THE DASHBOARD LIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CONTACT SMELLED PLASTIC OR RUBBING BURNING HOWEVER, NO SMOKE WAS PRESENT. THERE IS A NHTSA RECALL, #05V206000, REGARDING THE ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 06/27/06. *JB

NHTSA ID 10159567 · filed Jun 12, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

BOTH FRONT SEAT BELTS WERE FRAYING. DEALER AND THE MANUFACTURER WERE NOTIFIED, AND THEY INFORMED THE CONSUMER THAT THE SEAT BELTS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS OR REPLACEMENT WOULD BE AT A COST TO THE CONSUMER. *AK CHECK ENGINE LIGHT APPEARS.

NHTSA ID 10081672 · filed Sep 8, 2004

2003 FORD CROWN VICTORIA-- THE HEAD RESTS IN THESE AUTOMOBILES ARE SO HIGH THAT IT IS IMPOSSIBLE TO SEE OVER OR AROUND THEM. THE ONLY WAY TO HAVE VISION TO THE REAR OF THE CAR IS BY RAISING THE HEAD REST UP ON ITS POST, ABOVE THE POSITION THAT WOULD ALLOW IT TO BE OF USE IN AN ACCIDENT.. THE 2003 IS LARGER THAN THE 2000 AND I DON'T UNDERSTAND. THE PRESENT SIZE IS DEFINITELY A SAFETY PROBLEM THAT NEEDS CORRECTION.

NHTSA ID 10005017 · filed Jan 31, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

WHILE DRIVING TRANSMISSION SLIPPED GEARS UNTIL CONSUMER REACHED HIS DESTINATION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID 10094337 · filed Sep 27, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

DT: 2003 FORD CROWN VICTORIA. THE CONSUMER STATES ON AUGUST 29, 2005 THE VEHICLE WAS GOING 25 MPH WHEN IT TOOK OFF. THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. HE TRIED TO DEPRESS THE BRAKE, BUT THEY WOULD NOT WORK. HE PUT THE VEHICLE IN NEUTRAL AND TURNED THE VEHICLE OFF TO GET IT TO STOP. THE CONSUMER STATED THE AIR CONDITIONER MADE THE VEHICLE GO FASTER, AND HE THOUGHT THIS WAS THE CAUSE OF THE PROBLEM. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONSUMER STATED THIS HAS HAPPENED ONCE BEFORE.*AK

NHTSA ID 10135987 · filed Sep 9, 2005

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