RoadVitals

2004 Ford Crown Victoria Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
138
Latest Sep 12, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

81
reports

From owner reports, verbatim

Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall

NHTSA ID 11483992 · filed Sep 12, 2022

THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT

NHTSA ID 11377413 · filed Dec 2, 2020
All 81 reports naming exterior lighting

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

23
reports

From owner reports, verbatim

Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall

NHTSA ID 11483992 · filed Sep 12, 2022

WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED. *TR

NHTSA ID 11328516 · filed Jun 12, 2020
All 23 reports naming electrical

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

19
reports

From owner reports, verbatim

I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME LOCATION (St. Thomas). 2005 Manufacturer Recall Number 13S08, NHTSA Recall Number 13V385000). The recall includes cars originally sold in NH (both of mine) and says: SEVERE CORROSION CAN SEIZE THE LOWER INTERMEDIATE SHAFT WHICH MAY CAUSE THE UPPER INTERMEDIATE SHAFT TO COLLAPSE AND THE STEERING COLUMN LOWER BEARING TO SEPARATE. Safety Risk: IF THE LOWER BEARING SEPARATES, THE VEHICLE MAY EXPERIENCE A LOSS OF STEERING, INCREASING THE RISK OF A CRASH. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? Have there been reported issues/crashes of 2004 cars with this defect? Is there anything I can do to have Ford cover this? Or are they not bothering because there probably aren't many 2004s still on the road? Is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? As my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police Interceptors as commercial cars. Thank you

NHTSA ID 11450920 · filed Feb 8, 2022

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WHILE TURNING RIGHT OR LEFT. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 96,000.

NHTSA ID 11245836 · filed Aug 22, 2019
All 19 reports naming steering

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

UNINTENDED ACCELERATION: I WAS IN HEAVY CITY TRAFFIC. WITHOUT WARNING, MY ENGINE STARTED TO RACE FULL SPEED. (IN A CROWN VICTORIA, THAT'S VERY FAST). THE ONLY WAY TO SLOW IT WAS TO PUSH THE BRAKE AS HARD AS I COULD. FINALLY GOT IT PULLED OVER AND STOPPED. EVEN IN NEUTRAL, THE ENGINE RACED FULL SPEED. VERY FRIGHTENING!!! A MAN CAME FROM TIPTON FORD IN NACOGDOCHES, TX AND TOOK IT TO SHOP. THEY INSTALLED (1-2W7Z*9F715*BA VALVE ASY - THROTTLE AIR BY-PASS). CHARGED ME $278.00!! I HAVE NEVER HAD ANY MECHANICAL REPAIRS TO THIS CAR. I HAVE ALWAYS TRUSTED THIS CAR TO BE SAFE. NOW THAT SECURITY HAS BEEN TAKEN AWAY. I UNDERSTAND THERE IS A LAWSUIT INVOLVING THIS PROBLEM. IF SO, I WANT MY MONEY BACK !!

NHTSA ID 10837687 · filed Feb 23, 2016

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 34,900.

NHTSA ID 10599170 · filed Jun 18, 2014
All 10 reports naming engine

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

9
reports

From owner reports, verbatim

THE GOOD YEAR EAGLE SPORT TIRES TORE APART ON A SHORT TRIP TO THE GROCERY STORE AND CAUSED THE CAR TO BE UNSAFE TO DRIVE. THE TIRES WERE MANUFACTURED ON JUNE 2019 AND PURCHASED OCTOBER 2019 AND BY JANUARY 3RD OF 2021 THEY WERE FLAT AND CHEWED UP WITH ONLY AROUND 13,000 MILES ON THEM EVEN THOUGH THEY WERE 50,000 MILE TIRES. THIS COMPLAINT IS INVOLVING THE GOODYEAR TIRES THAT WERE ON THE CAR AND THE ONE THAT FAILED AND WAS CHEWED UP DESPITE LOW MILES AND RECENTLY MANUFACTURED/MADE WITHIN THE LAST 19 MONTHS PRIOR TO THIS HAPPENING. IT SHOULD BE NOTED THAT AFTER THE TIRE WAS DISCOVERED CHEWED UP THE BRAKE SYSTEM WAS IN NEED OF REPAIR AS THE TIRE CAUSED DAMAGE. THE BRAKES WERE NOT RESPONSIVE TO STOPPING AFTER THE TIRE WAS CHEWED UP EVEN THOUGH THERE WAS SOME BRAKING POWER WHEN BRAKE PEDAL WAS PUSHED DOWN TO THE FLOOR, THE BRAKING POWER WAS REDUCED AND THE BRAKE LIGHT ON THE CAR CAME ONE. THAT IS TO SAY THAT THE TIRE FAILURE DAMAGED SOME OF THE BRAKING COMPONENETS IN THE VEHICLE. DOT C0X3 2E1R 0619

NHTSA ID 11386905 · filed Jan 7, 2021

FORD RECALL FOR CRACKS IN POLICE INTERCEPTOR WHEELS THAT WAS CANCELLED AND REMOVED FROM OASIS DATABASE IF WHEELS ARE NOT ON A LAW ENFORCEMENT VEHICLE ANY LONGER. WHEEL IS MARKED WITH THE NUMBERS OF THE DEFECTIVE ONES AND HAS A VISIBLE CRACK AND CREAKS AND WON'T HOLD A BALANCE AND WOBBLES WHILE DRIVING ON HIGHWAY AND LOOSES AIR . WHEEL IS UNSAFE IN ANY USAGE AND WILL EVENTUALLY FAIL AT ANY GIVEN POINT IN TIME WEATHER POLICE OR PRIVATE AND SHOULD BE REPLACED BY FORD UNDER RECALL REGARDLESS OF ANY PRIOR NOTES. RECALL WORK WAS STARTED BUT NOT COMPLETED AS ALL WHEELS WERE REPLACED BUT ONE BEFORE BEING SOLD TO ME BY RUSSIA POLICE DEPARTMENT, SINCE THE OTHER WHEELS WERE FOUND TO BE DEFECTIVE THIS LAST WHEEL IS NO DIFFERENT AND SHOULD BE REPLACED UNDER RECALL AS ITS UNSAFE TO USE. FORD STILL COVERS UNSAFE STEERING LINKAGE AND LIGHT MODULES REGARDLESS OF OWNERSHIP YET REFUSES TO REPLACE AN UNSAFE WHEEL THAT CAN EVENTUALLY CAUSE AN ACCIDENT AND HARM TO THE DRIVER AND ANY OTHER VEHICLE NEARBY AS WELL. A SAFETY DEFECT SHOULD BE TAKEN CARE OF REGARDLESS OF OWNERSHIP. I WAS ABLE TO DO A SCREEN CAPTURE OF THE RECALL THAT WAS NOT FULLY COMPLETED BEFORE FORD REMOVED IT FROM OASIS AFTER LEARNING IT WAS PRIVATELY OWNED NOW.

NHTSA ID 10871544 · filed May 31, 2016
All 9 reports naming other / unspecified

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

I WAS DRIVING AND ALL THE SUDDEN I START HEARING THIS REAL LOUD NOISE COMING FROM PASSENGER REAR AND ALL MY BRAKE LIGHTS ABS LIGHTS AND TRACTION LIGHTS CAME ON . WELL I WAS TOLD IT WAS WHEEL SEALS COME TO GIND OUT THERE IS A BIT GROVE OUT OF SHAFT WHERR BEARING RIDES. AND SHAFT IS VERY WEEK

NHTSA ID 11119733 · filed Aug 13, 2018

I AM IN CHARGE OF A POLICE DEPARTMENT FLEET IN WARRICK COUNTY INDIANA, WE HAVE HAD THREE 2004 FORD CROWN VICTORIA'S (POLICE INTERCEPTORS) DEVELOP AXLE PROBLEMS IN THE LAST SIX MONTHS. IT SEEMS AS IF THESE AXLES ARE WEARING OUT PREMATURELY, I HAVE HAD TO REPLACE THE AXLES ON CARS WITH 40000, THIS IS UNHEARD OF IN A POLICE CAR. THE PROBLEM SEEMS TO START WITH A NOISE COMING FROM THE REAR OF THE CAR. *NM

NHTSA ID 10164546 · filed Aug 4, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.

NHTSA ID 11076303 · filed Mar 5, 2018

EXPERIENCED UNINTENDED ACCELERATION. VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE. SUDDENLY THE ENGINE RACED, PROPELLING MY VEHICLE INTO THE REAR OF THE STOPPED VEHICLE IN FRONT OF ME, CAUSING BODY DAMAGE TO BOTH. THIS WAS THE FOURTH OCCURRENCE OF THE SAME PROBLEM, THREE WHILE I WAS DRIVING, ONCE WHEN MY WIFE WAS DRIVING, DATING BACK TO NOVEMBER, 2010. WE WERE INFORMED, BY THE ONE REPAIRING THE BODY, THAT HE EXPERIENCED THE SAME PROBLEM WHEN DRIVING OUR VEHICLE INTO HIS SHOP. HE CAN VERIFY THIS OCCURRENCE. OBVIOUSLY, THIS IS A SERIOUS PROBLEM, AND IT HAS ALREADY CAUSED CONSIDERABLE STRESS AND ANGST FOR BOTH OF US. THE CONSEQUENCES COULD BE MOST SEVERE. TO MY KNOWLEDGE THERE HAS BEEN NO RECALL RELATIVE TO THIS PROBLEM, BUT I FEEL VERY STRONGLY THAT IT SHOULD BE REQUIRED. *TR

NHTSA ID 10399578 · filed May 9, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED. *TR

NHTSA ID 11328516 · filed Jun 12, 2020

I REPLACED THE FUEL PUMP, IT WORKED FOR TWO WEEKS, FAILED REPLACE THE FUEL PUMP WORKED FOR TWO MORE WEEKS THEN IT FAILED, TOOK IT TO FOR THEY REPLACED THE FUEL MODULE AND FUEL PUMP, TWO WEEKS LATER SAME PROBLEM FAILED FUEL PUMP. FOR FORD HAS NO IDEA. *LN

NHTSA ID 10380981 · filed Feb 7, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

I WAS DRIVING AND ALL THE SUDDEN I START HEARING THIS REAL LOUD NOISE COMING FROM PASSENGER REAR AND ALL MY BRAKE LIGHTS ABS LIGHTS AND TRACTION LIGHTS CAME ON . WELL I WAS TOLD IT WAS WHEEL SEALS COME TO GIND OUT THERE IS A BIT GROVE OUT OF SHAFT WHERR BEARING RIDES. AND SHAFT IS VERY WEEK

NHTSA ID 11119733 · filed Aug 13, 2018

2004 FORD CROWN VICTORIA. CONSUMER REQUESTS FOR INVESTIGATION/ACTION ON CONTINUED AXLE, BEARING FAILURES, DEFECTS (POTENTIAL CATASTROPHIC LOSS OF CONTROL AND ALLEGEDLY DEFECTIVE AIRBAGS TO PROTECT VICTIMS) COLLAPSE OF SAFETY RECALL SYSTEM. *SMD THE CONSUMER STATED FORD DID SOME RECALL WORK ON THE 2003 MODELS WITH REGARDS TO THE REAR AXLES AND BEARINGS. HOWEVER, THE NEGLECTED TO CORRECT THE DEFECT IN THE 2004 AND POSSIBLY LATER MODELS. ALSO, THE LIGHTS WERE DEFECTIVE AND IT TOOK AN ENTIRE DECADE TO RECTIFY THE ISSUE. *JB

NHTSA ID 10915813 · filed Nov 2, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

VEHICLE'S WINDSHIELD WIPERS ACTIVATED IN THE OFF POSITION AND WOULD NOT RESPOND TO OPERATOR'S ACTIONS. PROBLEM REQUIRED REMOVAL OF FUSE 17 TO STOP WIPER ACTION. PROBLEM MANIFESTED WITHOUT WARNING. DIAGNOSED AS FAULTY WIPER MOTOR DUE TO POOR DRAINAGE OF UPPER AND LOWER WIPER TRAYS AT AND AROUND THE LOCATION OF THE WIPER MOTOR. SOLUTION REQUIRED REPLACEMENT OF WIPER MOTOR; THOROUGH CLEANING OF UPPER AND LOWER WIPER TRAYS; REPLACEMENT OF WEATHERSTRIP ALONG LOWER WIPER TRAY; AND REPLACEMENT OF SCREEN AND GASKET OVER PASSENGER-SIDE AIR INTAKE. *TR

NHTSA ID 10626672 · filed Aug 20, 2014

THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR

NHTSA ID 10588498 · filed May 15, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

NOTICED A BUBBLE ON THE SIDEWALL OF MY TIRE. *TR

NHTSA ID 10275077 · filed Jun 26, 2009

GOING 65 MPH ON THE FREEWAY AND MY BACK TIRE BLEW. THE SIDEWALL COMPLETELY SEPARATED FROM THE REST OF THE TIRE. I JUST NOTICED A BUBBLE ONE OF THE FRONT TIRES, 6-25-09. I BOUGHT THE TIRES AS A SET. I WILL BE REPLACING ALL THE TIRES TOMORROW. THE TIRES ARE MICHELIN SYMMETRY M&S P225/60 R16. *TR

NHTSA ID 10275075 · filed Jun 26, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

CARS PAINT IS FLAKING OFF GOING DOWN THE ROAD.

NHTSA ID 11073729 · filed Feb 19, 2018

PAINT IS FLAKING.

NHTSA ID 11071634 · filed Feb 7, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB

NHTSA ID 10180913 · filed Jan 28, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR

NHTSA ID 10345102 · filed Jul 24, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR

NHTSA ID 10345102 · filed Jul 24, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .