Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2005 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Safety Recall 19S35b Processor Lighting cont was done on 3/22/2021on my working part. The original module was working fine. Now the new light module is faulty. Dealership took out part and tested it. Determined that is was faulty causing my lights to fail. Dealership and Ford has denied covering a replacement of the failed part. It would seem that the part should be still covered since it is a part that was part of a recall.
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the exterior lights became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the Lighting Control Module (LCM) needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign number 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was approximately 139,000.
MY HEADLIGHTS GOES OFF WHILE I'M DRIVING AND CLICKS OFF AND CLICKS BACK ON AND SOMETIMES WHEN I TURNED ON MY SIGNAL SWITCH ON THEY WILL CLICK BACK ON OR CLICK OFF OR I JUST HAVE TO WAIT FOR THEM TO COME BACK ON BUT I CAN HEAR WHEN IT CLICKS AND MY HEADLIGHTS COMES BACK ON
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THERE WAS A PROGRESSING ELECTRICAL SHORT AND FAILURE WITH THE HEAD LAMPS. FOR MONTHS, THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE AND A REPAIR APPOINTMENT COULD NOT BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO DETERMINE AN INTERIM REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING)THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/07/2017*JS
AIR BAG LIGHT COMES ON EVERYTIME CAR IS STARTED FLASHES 3 THEN 4 THEN STAYS ON CONSTANTLY DO NOT FEEL SAFE AND MY CAR ISN'T THE FIRST TO HAVE THIS PROBLEM FORD NEEDS TO STEP IT UP AND PUT OUT A RECALL
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND WAS INFORMED THAT THE CONTROL MODULE FOR THE HEADLIGHTS NEEDED TO BE REPLACED AND IT WAS NOT COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/3/15*CN
RECENT ARTICLE IN PAPER INDICATES THAT HIGH HUMIDITY STATES, SUCH AS FLORIDA COULD HAVE A AIR BAG PROBLEM ON SEVERAL MODELS AND MAKES OF AUTOMOBILES, AFFECTING THE DEPLOYMENT OF AIR BAGS. PLEASE ADVISE. *TR
LIGHTS FAILED WHEN DRIVING DOWN DARK FREEWAY, NEARLY DROVE OFF ROAD, STOPPED CAR, HEARD CLICK AND LIGHTS CAME BACK ON, BUT A FEW MINUTES LATER, WENT OFF AGAIN. AS I DRIVE DOWN THE ROAD I HEAR A CLICK AND THEN THEY COME BACK ON, BUT MORE MINUTES THEY GO OFF AGAIN, CONTINUAL INTERMITTENT ON/OFF. THIS OCCURS WHEN THE LIGHTS ARE IN HEADLAMP SETTING, OR AUTOLAMP CONTROL, LIGHTS DON'T WORK WHEN IN THIS CONDITION IN HIGH BEAMS. FORTUNATELY THEY ARE WORKING WHEN HELD TOWARD STEERING WHEEL IN FLASH-TO-PASS, SO HAVE BEEN HOLDING THE LIGHTS ON THIS WAY FOR MONTHS. FROM WHAT I'VE READ, THIS IS AN ONGOING CONTINUAL PROBLEM WITH THIS VEHICLE. I'M SURPRISED THERE HAVE BEEN NO REPORTS OF ACCIDENTS OR DEATH, BUT IT'S A HARD ISSUE TO IDENTIFY AS IT'S INCONSISTENT, AND IF SOMEONE WAS REPORTED AS 'LOOSING CONTROL OF THEIR VEHICLE', IT COULD BE LOSS OF LIGHTS CAUSING THEM TO RUN OFF THE ROAD. READ HOW TO DO A QUICK RESOLUTION BY KICKING THE LCM UNDER THE DASH, WHICH SOMETIMES DOES CAUSE THE LIGHTS TO COME BACK ON. ALSO, HAVE SEEN A YOUTUBE VIDEO FROM A MECHANIC THAT SHOWS HOW TO SOLDER ON NEW RELAYS TO THE COMPUTER PANEL, WHICH FIXES THE ISSUE FOR $15.00, WHICH I'VE CONSIDERED DOING MYSELF AS A REPLACEMENT UNIT IS UPWARDS OF $400.00. THIS NEEDS TO BE A RECALL ISSUE!!! *TR
WHILE DRIVING HOME FROM A WEDDING RECEPTION AT 10:00 PM LIGHTS SUDDENLY WENT OUT . PULLED OVER TO SIDE OF ROAD AND TRIED ALL MODES OF LIGHTS OPERATION (AUTOMATIC, PARKING AND REGULAR LIGHTING MODE). TRYING DIMS AND HIGH BEAMS BOTH. FINALLY GOT LIGHTS TO WORK IF I HELD DIMMER SWITCH IN PULLED POSITION UNTIL REACHING HOME. LOOKING ON INTERNET FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CROWN VICS. FAILURE IN LIGHTING CONTROL MODULE. STILL NEED SOME SORT OF REPAIR. *TR
HEAD LIGHTS TURNED OFF WHILE DRIVING ON INTERSTATE HWY. AT 70 MPH NEEDED TO PULL OVER AND AFTER 15 MIN. HEARD CLICK AND LIGHTS CAME ON (LATER OCCURANCES SAME THING HAPPENED) UPON DEALER REPAIR AT OVER $400+ LEARNED THIS IS A COMMON OCCURANCE WITH THIS CAR. HAS NOT HAPPENED SINCE REPAIR. SAFETY ISSUE YES IF YOU LOOSE LIGHTS ITS PRETTY HARD TO SEE WHERE YOU ARE GOING AT NIGHT ON A UNLIT ROADWAY. FORD SHOULD RECALL THESE MODELS AND REPAIR AND REFUND THOSE THAT HAD TO PAY FOR THE REPAIR. *TR
I WAS DRIVING AT NIGHT AND A CAR HIT ME IN THE REAR. THE OTHER DRIVER SAID HE DIDN'T SEE ME SINCE I DID NOT HAVE MY LIGHTS ON. I SHOWED HIM THAT THEY WERE ON BUT YET THE TAIL LIGHTS WERE NOT. WHEN I HAD A SHOP CHECK FOR THE PROBLEM, THEY SAID THE FUSES, BULBS AND RELAYS WERE FINE. THEY SAID THE PROBLEM IS A COMMON PROBLEM WITH THIS MODEL AND IT IS A LIGHTING CONTROL MODULE WHICH COSTS OVER $500.THEY SAID FORD HAS KNOWN ABOUT THE PROBLEM BUT STILL HAS NOT RECALLED THE ITEM. WHEN I SEARCHED ON THE INTERNET, I FIND A TON OF PEOPLE REPORTING THIS PROBLEM. THIS COULD HAVE EASILY CAUSED SERIOUS INJURY AND/OR DEATH TO ALL INVOLVED. I AM SHOCKED AT FORD. *TR
HEAD LAMPS INTERMITTENTLY TURN ON AND OFF FOR EXTENDED PERIODS OF TIME WHEN DRIVING AT NIGHT. FAULTY LIGHTING CONTROL MODULE. *TR
HEAD LIGHTS WENT OUT WITHOUT WARNING AND WILL NOT COME BACK ON. FUSE IS NOT BLOWN. *TR
HEADLIGHTS WOULD NOT TURN ON, STRANDING ME OVERNIGHT. HEADLIGHTS NON-OPERATIONAL WHEN SET TO AUTO, MANUAL, OR HIGH BEAMS. ALL OTHER LIGHTS WORKED FINE (PARKING LIGHTS, INTERIOR LIGHTS, BRAKE LIGHTS). TOOK CAR IN TO FORD DEALERSHIP FOR DIAGNOSTIC. THEY FOUND A NON-OPERATIONAL LIGHTING CONTROL MODULE (LCM). I APPROVED REPLACEMENT WITH NEW FORD LCM (PART # 5W7Z-13C788-AC). THE REPAIR BILL WAS $860.22 + SALES TAX ($577.72 FOR THE PART, $282.50 FOR LABOR). *TR
HEADLIGHTS GO OUT WITHOUT WARNING WHILE DRIVING. MUST PULL & HOLD DIMMER LEVER TO ENGAGE "BRIGHT" LIGHTS TO HAVE ANY ILLUMINATION OF THE STREET. *KB
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT NIGHT, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD FAIL. SHE WOULD PULL OVER AND WAIT A FEW MOMENTS AND THEN THEY WOULD ILLUMINATE AGAIN. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS OR SERVICE BULLETINS AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 65,580 AND THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATAED 06/03/11 *BF UPDATED 06/13/11
2005 FORD CROWN VICTORIA P71. LOW BEAM HEADLIGHTS TURN OFF WHILE DRIVING. HI BEAM LIGHTS WILL WORK WHEN THE LOW BEAM LIGHTS ARE OUT. LIGHT CONTROL MODULE IS BELIEVED TO BE THE CAUSE. *TR
HEAD LIGHT HIGH AND LOW BEAMS GO OUT. OCCURS INTERMITTENTLY AND FOR EXTENDED TIMES. INSTALLED NEW LIGHTING CONTROL MODULE. THE OLD MODULE HAD A POOR SOLDERED RELAY. THE BOARD WAS DARKENED FROM THE HEAT BUILDUP. *TR
TL* - THE CONTACT STATED THAT THE HORN WOULD NOT WORK. THE BATTERY ALSO FAILED. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY INSTALLED A USED BATTERY. SHE FUSED AND THEN THEY REPLACED IT WITH A CHEAP BATTERY THAT DID NOT FIT THE VEHICLE. THE TIRE ON THE PASSENGER BACK SIDE HAD NO TREAD, AND THE VEHICLE WOULD SKID WHEN GOING UP HILL. UPDATED 1/31/2007 - THE REAR DEFROST WAS INOPERATIVE. THE DEALER DETERMINED THAT THE GRID WAS BAD AND SUSPECTED A BAD CONNECTION AT THE GLASS. THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DETERMINED THAT THE VEHICLE HAD AN LEAKING GAS CAP. *NM
STEERING WHEEL ON NEW FORD CROWN VICTORIA WAS LOOSE AND HORN DID NOT WORK. FORD REPLACED STEERING COLUMN BUT HORN STILL DID NOT WORK. FORD REPLACED HORN ELECTRICAL CONTACTS. *NM
DT: THE CONTACT STATED THE HORN WAS NOT WORKING. THE SERVICE DEALER REPLACED THE HORN, AND REPROGRAMMED THE CCM TO THE LATEST CALIBRATION. SINCE THE REPAIR SHE HAD TO PRESS FIRMLY, IN THE EXACT LOCATION OF THE HORN SYMBOLS. SOMETIMES SHE HAS TO PRESS ON BOTH HORN SYMBOLS TO GET THE HORN TO WORK. THE DEALER SAID AFTER TIME AND USE THE HORN SHOULD BECOME EASIER TO USE. ANOTHER CONCERN SHE HAD WAS WITH THE VEHICLE SPEED CONTROL. WHILE AT A STOP SIGN THE VEHICLE ACCELERATED ON ITS OWN. THE SERVICE DEALER INSPECTED THE VEHICLE, BUT COULD NOT FIND THE CAUSE OF THE PROBLEM AT THIS POINT. *AK UPDATED 11/29/05. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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