2009 Ford Crown Victoria Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering1729.3%
- Fuel system1220.7%
- Powertrain (other)58.6%
- Electrical58.6%
- Suspension46.9%
- Airbags35.2%
- Visibility23.4%
- Engine23.4%
- Transmission23.4%
- Seat belts11.7%
- Interior & seats11.7%
- Brakes11.7%
- Tires & wheels11.7%
- Body & structure11.7%
- Other / unspecified11.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.
LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE TRANSMISSION WILL NOT MOVE IN DRIVE. SETS AND IDLES. GIVE IT SOME GAS. WILL NOT MOVE. GOING TO COST $1200 TO REBUILD IT
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
HELLO, MY BLEND DOOR ACTUATOR STOPPED WORKING,THIS IS AN ELECTRICAL COMPONENT THAT WILL SWITCH THE AIR CONDITIONING TO HEAT AND BACK AGAIN THE PROBLEM IS WHEN IT IS COLD OUTSIDE THE WINDSHIELD WONT DEFROST PROPERLY AND I CANT SEE /OR WARM AND HUMID/RAINING THE CAR WILL FOG UP ON THE INSIDE AND I HAVE THE SAME ISSUE. VERY COMMON PROBLEM THAT FORD KNOWS ABOUT...CHECK YOUTUBE CROWN VICTORIA BLEND DOOR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS WAS A POLICE INTERCEPTOR VEHICLE TRAVELING AT A SPEED OF BETWEEN 55 AND 60MPH. THE RIGHT FRONT WHEEL BEARING HAD SEIZED UP AND BURNT THE TIRE DOWN UNTIL IT BLEW, CAUSING THE VEHICLE TO SWERVE INTO THE DITCH. LUCKILY THE DRIVER IS OKAY AND THERE WAS NOBODY ON THE SHOULDER OF THE ROAD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS DEPRESSED AND FAILED TO FUNCTION. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNED A 2009 FORD CROWN VICTORIA. WHILE DRIVING AT APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
HELLO, MY BLEND DOOR ACTUATOR STOPPED WORKING,THIS IS AN ELECTRICAL COMPONENT THAT WILL SWITCH THE AIR CONDITIONING TO HEAT AND BACK AGAIN THE PROBLEM IS WHEN IT IS COLD OUTSIDE THE WINDSHIELD WONT DEFROST PROPERLY AND I CANT SEE /OR WARM AND HUMID/RAINING THE CAR WILL FOG UP ON THE INSIDE AND I HAVE THE SAME ISSUE. VERY COMMON PROBLEM THAT FORD KNOWS ABOUT...CHECK YOUTUBE CROWN VICTORIA BLEND DOOR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
POLICE PACKAGE. TRANSMISSION SLIPS AND LACKS ABILITY TO MOVE FORWARD. *TR
POLICE INTERCEPTOR LOST ALL FORWARD GEARS AT HIGHWAY SPEED IN HEAVY TRAFFIC. VEHICLE HAS CRACKED FORWARD CLUTCH CYLINDER. VEHICLE WAS SUBJECT TO SATISFACTION CAMPAIGN 06B36 FOR A CALIBRATION UPDATE AND SUBSEQUENT WARRANTY EXTENSION OF MILEAGE ONLY FOR THE FORWARD CLUTCH CYLINDER. TRANSMISSION 4R70W, PKG-BL TAG # - 5W7P-7000-EA. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
POSSIBLE FAILURE OF THE PRE-TENSIONER SYSTEM IN A 2009 FORD CROWN VICTORIA FROM ROLL-OVER CRASH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THIS WAS A POLICE INTERCEPTOR VEHICLE TRAVELING AT A SPEED OF BETWEEN 55 AND 60MPH. THE RIGHT FRONT WHEEL BEARING HAD SEIZED UP AND BURNT THE TIRE DOWN UNTIL IT BLEW, CAUSING THE VEHICLE TO SWERVE INTO THE DITCH. LUCKILY THE DRIVER IS OKAY AND THERE WAS NOBODY ON THE SHOULDER OF THE ROAD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .