Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2003 Ford Cvpi submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HEADLIGHTS GO OFF WHILE DRIVING. LCM IS BAD, $500.00 FOR PART. VERY VERY DANGEROUS SITUATION. I WAS EXPECTING TO SEE A RECALL NOTICE. THIS IS THE SECOND LCM FOR ME! *KB
I JUST PURCHASES AND TOOK POSSESSION OF A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. I DROVE THE VEHICLE FOR A COUPLE DAYS DURING DAYLIGHT HOURS WITH NO ISSUES. HOWEVER, ON THE FIRST NIGHT I DROVE THE VEHICLE (WELL AFTER SUNSET) I EXPERIENCED NUMEROUS OCCURRENCES OF THE HEADLIGHTS GOING OUT COMPLETELY FOR EXTENDED PERIODS OF TIME (RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES). THE ONLY WAY I WAS ABLE TO CONTINUE DRIVING THE VEHICLE WAS TO HOLD THE HIGH/LOW BEAM SWITCH IN THE HIGH BEAM POSITION. IF I WERE ON AN UNLIT ROAD THIS SITUATION COULD HAVE EASILY RESULTED IN A VEHICLE CRASH, POTENTIALLY DAMAGING OR DESTROYING THE VEHICLE AND INJURING OR KILLING MYSELF AND/OR ANY NEARBY PEDESTRIANS. I HAVE SEEN THE CLOSED INVESTIGATION #PE08066, WHICH STATES THAT THE REASON THIS ISSUE WAS CLOSED IS BECAUSE IT HAS NOT RESULTED IN A DEATH. BEING A VOLUNTEER FIRE FIGHTER AND EMERGENCY MEDICAL RESPONDER, I DO NOT CONSIDER THIS TO BE AN ACCEPTABLE REASON FOR CLOSING SUCH AN OBVIOUS SAFETY ISSUE. I HAVE LEARNED THAT THE COST TO REPLACE THE DEFECTIVE CIRCUITRY IS UPWARDS OF $500+ FOR THE PART ALONE, NOT INCLUDING LABOR COSTS. *TR
2003 CROWN VICTORIA, HEADLIGHTS STOP WORKING WHILE DRIVING. IT APPEARS I NEED TO REPLACE THE LIGHTING CONTROL MODULE (LCM). I SEE FROM INTERNET SEARCHES THAT MANY MANY HAVE HAD THIS SAME PROBLEM.THIS PART IS ALMOST $600 FROM FORD. IT APPEARS THAT FORD HAS A SAFETY ISSUE HERE THAT THEY ARE AVOIDING. I'M SURPRISED THAT NO RECALL IS IN EFFECT. AT LEAST FORD SHOULD OFFER SOME GOODWILL SUPPORT TO THEIR CUSTOMERS BY LOWERING THE PRICE OF THIS PART.... *TR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA CVPI. WHILE DRIVING 10 TO 60 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY AT NIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATING BEFORE THE HEADLIGHTS FAILED. AS THE VEHICLE WAS BEING DRIVEN ONTO THE SIDE OF THE ROAD SOMETIME THE LIGHTS WOULD COME BACK ON WITHIN 5 TO 10 MINUTES. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE DEALER STATED THAT HE HAD TO PAY $418 IN ORDER TO REPLACE THE LIGHTING CONTROL MODULE SINCE THERE WERE NO RECALLS OR RELATED WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 282,000.
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA CVPI. WHILE DRIVING AT 10 TO 60 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY AT NIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATING BEFORE THE HEADLIGHTS FAILED. WHILE DRIVING THE VEHICLE ONTO THE EMERGENCY LANE THE LIGHTS WOULD COME BACK ON FOR 5 TO 10 MINUTES OR NOT AT ALL. THE VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. THE DEALER WAS CONTACTED STATING THAT HE HAD TO PAY $418 TO REPLACE THE LIGHTING CONTROL MODULE SINCE THERE WERE NO RELATED RECALLS OR WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 280,000.
FROM: BOLIVAR POLICE [MAILTO:[email protected]] SENT: TUESDAY, MARCH 24, 2009 12:45 PM TO: SUBJECT: 2003 CVPI LIGHTING PROBLEMS WE HAVE BEEN HAVING A PROBLEM WITH THE HEADLIGHTS GOING OUT ON OUR 2003 CVPI. THE LIGHTS GO OUT AND THEN AFTER A SHORT TIME COME BACK ON. IT IS VERY SPORADIC. OUR LOCAL MECHANIC HAS REPLACED THE HEADLIGHT SWITCH BUT THIS DID NOT SOLVE THE PROBLEM. I WAS WONDERING IF ANY OTHER AGENCY HAS HAD THIS PROBLEM AND IF SO, HOW IT WAS CORRECTED. THANKS RICKY L. WHITNEY CHIEF OF POLICE BOLIVAR VILLAGE PD LIGHTS ARE FIXED, HAD TO REPLACE THE LIGHTING MODULE. THANKS FOR THE HELP. *TR RICK WHITNEY CHIEF
I WAS DRIVING TO SCHOOL DECEMBER 3RD, 2008 WHEN I NOTICED MY BLINKERS (FLASHERS) WERE NOT WORKING WHEN I WAS MAKING LANE CHANGES. AFTER WHICH I NOTICED THAT MY HEAD LIGHTS, DASH BOARD LIGHTS AS WELL AS MY HAZARD LIGHTS WERE NOT WORKING. I WAS TOLD THAT THIS WAS DUE TO A LIGHT CONTROL MODULE FAILURE. THIS ISSUE IS ALSO AFFECTING MY SEAT BELT ALARM AND LIGHT. IT IS CURRENTLY ON GOING AND HAS NOT BEEN CORRECTED DUE TO MY CURRENT RESEARCH ON THE MATTER. I AM ONLY WRITING THIS COMPLAINT DUE TO THIS INFORMATION I FOUND: "THIS AGENCY HAS EXPERIENCED SEVERAL FAILURES OF LIGHTING CONTROL MODULES ON 2005 FORD CROWN VICTORIA?S. WHILE DRIVING DOWN THE ROAD, WE HAVE EXPERIENCED A SUDDEN LOSS OF HEADLIGHTS, AND IN SOME CASES, THE HEADLIGHTS HAVE NOT CAME BACK ON FOR A SUBSTANTIAL PERIOD OF TIME. THE FAILURES OCCURRED WITHOUT WARNING. WE HAVE CONTACTED FORD FLEET SERVICES AND MADE THEM AWARE OF THE ISSUES BUT AT THIS TIME THEY HAVE NOT ISSUED ANY RECALLS. WE HAVE ALSO CONTACTED THE NHTSA OFFICE OF DEFECTS INVESTIGATION (ODI) AND FILED A COMPLAINT. ODI HAS CURRENTLY OPENED AN INVESTIGATION INTO THE ISSUE WHICH IS REFERENCED UNDER NHTSA ACTION NUMBER : PE08066. DUE TO THE SAFETY ISSUE OF THIS DEFECT AND THE COST ASSOCIATED WITH REPAIRS, I WOULD ASK THAT ANYONE WITH THIS PROBLEM CONTACT THE NHTSA AT 1-888-327-4236 AND FILE A COMPLAINT IN AN ATTEMPT TO HAVE A RECALL ISSUED FROM FORD. THE CURRENT INVESTIGATION COVERS FORD CROWN VICTORIA?S AND MERCURY GRAND MARQUIS?S, MODEL YEARS 2003-2005." IF THERE IS AN ON GOING INVESTIGATION I WOULD LIKE TO BE INFORMED ON THE MATTER DUE TO THE POSSIBLE CASE OF A CRASH IF DRIVING AT NIGHT WHEN THE DEFECT OCCURS. THANK YOU FOR YOUR TIME. *TR
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OFF. I WAS ABLE TO REACH MY DESTINATION BY HOLDING THE HIGH BEAM (FLASH TO PASS) ACTUATOR ON. I DISCOVERED THAT FORD IS AWARE OF A PROBLEM WITH THE LIGHTING CONTROL MODULE. I HAD A MECHANIC REPLACE THE MODULE AT A COST OF $698.22 ($558 FOR THE PART, $90 LABOR, AND 50.22 TAX). IT SEEMS TO ME THAT THE LIGHTS GOING OFF WHILE VEHICLE IS IN OPERATION COULD POSE A SAFETY HAZARD! I WILL KEEP THE OLD PART. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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