RoadVitals

2003 Ford Cvpi

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
78
Latest Jun 28, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 6, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 78 NHTSA owner-reported complaints for the 2003 Ford Cvpi, most frequently naming the other / unspecified, exterior lighting and tires & wheels categories. 4 safety recalls have been issued covering this model year; and 2 NHTSA investigations name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

WHEELS

Mar 6, 2007
109,664 units potentially affected
The defect: ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
The risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL BASED ON THE WHEEL PART NUMBER. THE RECALL BEGAN ON MARCH 15, 2007. OWNERS SHOULD CONTACT FORD AT 1-800-343-5338.
FORD MOTOR COMPANYManufacturer number 07S48View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

May 9, 2005
132,800 units potentially affected
The defect: ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
The risk: IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
The remedy: DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 05S32View on NHTSA.gov

WHEELS

Aug 5, 2003
29,946 units potentially affected
The defect: ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
The risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL WITH THE MANUFACTURING DATE CODES OF AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2002. IN ADDITION, FORD IS PROVIDING EXTENDED WARRANTY COVERAGE FOR WHEELS ON 2003 CROWN VICTORIA POLICE INTERCEPTOR AND TAXIS BUILT FROM OCTOBER 1, 2002 THROUGH APRIL 29, 2003. THESE WHEELS ARE EXHIBITING CRACKS AT A SUBSTANTIALLY LOWER RATE THAN THOSE WHEELS INCLUDED IN THE RECALL. OWNER NOTIFICATION BEGAN ON AUGUST 8, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FORD MOTOR COMPANYManufacturer number 03S05View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04034ClosedEngineering Analysis

FRACTURE OF THE STEEL WHEEL RIM

Opened Dec 21, 2004
Closed Mar 8, 2007

FRACTURE (CRACKING) OF THE SUBJECT VEHICLE (SV) WHEEL, WHICH WAS PREVIOUSLY INVESTIGATED UNDER PRELIMINARY EVALUATION PE03-009 (SAFETY RECALL 03V-279), OCCURS IN THE MODEL YEAR (MY) 2003 TO 2005 POLICE INTERCEPTOR VEHICLES ONLY; CIVILIAN SPECIFICATION AND OTHER MY VEHICLES ARE UNAFFECTED BY THIS CONDITION.FOR THE AFFECTED SUBJECT WHEELS, A FATIGUE CRACK OCCURS IN THE HEAT AFFECTED ZONE OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD THAT ATTACHES THE RIM TO THE OUTBOARD WHEEL DISC.THE CRACK INITIATES UNDER THE OUTBOARD TIRE BEAD NEAR THE HEEL (WHERE AIR LEAKAGE CANNOT BE ASSURED) AND SUBSEQUENTLY GROWS CIRCUMFERENTIALLY THROUGH CYCLIC BENDING AS THE WHEELS ROLLS.ALTHOUGH THE VAST MAJORITY OF RIM CRACKS EITHER PRESENTED NO SYMPTOMS OR WERE DETECTED SAFELY VIA RECURRING SLOW AIR LEAKAGE, ODI IDENTIFIED 6 INCIDENTS WHERE RAPID AIR LEAKAGE LEADING TO A FULL OR PARTIAL DEFLATION OF THE TIRE WAS ALLEGED.FOR THESE WHEELS, EVIDENCE INDICATED THAT MULTIPLE CRACKS HAD FORMED IN DIFFERENT AREAS OF THE RIM AND SUBSEQUENTLY GROWN TOGETHER.TWO OF THE INCIDENTS RESULTED IN A CRASH, ONE DURING A HIGH SPEED PURSUIT.ALTHOUGH THE MINORITY OF CASES, FORD?S ASSESSMENTS OF FIELD RETURN WHEELS SHOWED THAT MULTIPLE CRACKS EXIST IN APPROXIMATELY 17 PERCENT OF THE CRACKED WHEELS REPLACED UNDER A FORD EXTENDED WARRANTY PROGRAM.IN A WHEEL WITH MULTIPLE CRACKS, AS THE AREA BETWEEN THE CRACKS IS REDUCED BY GROWTH A HIGH STRESS CONDITION (SUCH AS WOULD OCCUR IN AN AGGRESSIVE VEHICLE MANEUVER DURING A HIGH-SPEED PURSUIT) MAY CAUSE THE CRACKS TO JOIN TOGETHER RAPIDLY.IF THE CRACKS ARE OF SUFFICIENT SIZE, THE STRUCTURAL INTEGRITY OF THE RIM MAY BE COMPROMISED RESULTING IN RAPID AIR LOSS AND RIM DEFORMATION.FOR POLICE VEHICLES USED AT HIGH SPEED, RAPID DEFLATION AND LOSS OF RIM STRUCTURAL INTEGRITY AFFECTS VEHICLE CONTROL AND MAY INCREASE THE RISK OF A CRASH.FATIGUE IS THE FUNDAMENTAL FRACTURE MECHANISM; THEREFORE, WHEEL FRACTURE CAN BE EXPECTED TO OCCUR (AND AT AN INCREASED INCIDENCE LEVEL) AS LONG AS THE AFFECTED WHEELS REMAIN IN SERVICE.IN DECEMBER 2004 (WITHIN MY 2005 SV PRODUCTION) FORD INTRODUCED A SHOT PEEN PROCESS INTO THE MANUFACTURE OF SV WHEELS.SHOT PEEN WHEELS, WHICH ARE IDENTIFIED BY UNIQUE PART NUMBER STAMPINGS, HAVE NOT EXHIBITED FRACTURE IN POLICE SERVICE TO DATE.UNDER 07V-079, FORD WILL INSPECT SVS REGISTERED FOR POLICE USE AND REPLACE EARLIER DESIGN LEVEL WHEELS WITH SHOT PEEN WHEELS.POLICE AGENCIES SHOULD BE ADVISED THAT MY 2005 VEHICLES BUILT AFTER DECEMBER 2004 ARE NOT WITHIN THE SCOPE OF THIS RECALL (SINCE THEY WERE ORIGINALLY MANUFACTURED WITH SHOT PEEN WHEELS).AGENCIES SHOULD BE DILIGENT IN ENSURING THAT NON-SHOT PEEN WHEELS ARE REMOVED FROM OUT-OF-SCOPE VEHICLES OR OTHER WHEEL SUPPLY INVENTORIES.

WHEELSLed to recall 07V079000
RQ04007ClosedRecall Query

FRACTURE OF THE STEEL WHEEL RIM

Opened Aug 2, 2004
Closed Dec 20, 2004

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.

WHEELS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedTires & wheels
Filed Jun 28, 2014

AIR LEAKS OUT THE BACK WHEEL EVERY DAY AFTER FILL UP GAS IT SMELLS LIKE GAS INSIDE CAR. *TR

NHTSA ID
10606666
Incident
Jun 25, 2014
Mileage
115,348 mi
Other / unspecifiedSteering
Filed Sep 3, 2013

I JUST READ ABOUT THE STEERING COLUMN RECALL ON THE CROWN VIC, CVPI, AND GRAND MARQUIS 2005-2011 AND I AM NOT SURE WHY THE 2003-2004 MODELS ARE NOT INCLUDED. THEY HAVE THE SAME ISSUES DESCRIBED IN THIS RECALL. I HAD MY 2003 CVPI IN THE SHOP LESS THAN A MONTH AGO DUE TO SOME STEERING ISSUES I'M HAVING (A LOT OF NOISE DURING DRIVING AND WHILE TURNING) AND THE OUTCOME WAS THAT MY CAR NEEDS A STEERING COLUMN FLEX COUPLER (SHAFT, LOWER) AND THE LOWER BALL JOINT (CONTROL ARM) ALSO NEEDS REPLACED DUE TO EXCESSIVE CORROSION. SO AGAIN, I'M ASKING WHY IT'S NOT PART OF THE RECALL? ALSO, I'M HAVING THE SAME ISSUES WITH MY TIRES THAT A LOT OF OTHER CVPI OWNERS ARE HAVING CONCERNING THE CRACKS IN THE RIMS. MY TIRES ONLY HAVE A FEW THOUSAND MILES ON THEM AND I'M HAVING TO PUT AIR IN THE PASSENGER REAR TIRE ABOUT ONCE A WEEK DUE TO LOSS OF AIR PRESSURE. (I'M LOSING ABOUT 20 PSI A WEEK ON AVERAGE). THE TIRES HAVE BEEN CHECKED AND ARE FINE. *JB

NHTSA ID
10538503
Incident
Aug 19, 2013
Mileage
180,040 mi
Other / unspecified
Filed Feb 10, 2012

I HAVE STEEL WHEELS ON MY 2003 CROWN VIC I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY STATING THAT MY WHEELS WERE PART OF A SAFETY RECALL, THE WHEELS ARE PRONE TO WELDS BREAKING AND RUSTING MAKING THEM LOOSE AIR AND IMPOSSIBLE TO BALANCE WHY STEERING WHEEL SHAKES I HAVE HAD DIFFERENT TIRES AND MULTIPLE SHOPS BALANCE THE WHEELS THEY ARE NOT ABLE TO, ALSO THEY LOOSE AIR ALL THE TIME. I CONTACTED FORD ABOUT THIS ISSUES WHERE I WAS TOLD BECAUSE I AM NOT A POLICE DEPARTMENT THEY WILL NOT BE ABLE TO HONOR THE RECALL, THEY SAY ITS ONLY FOR CARS IN POLICE USE. IM CONCERNED AS THESES WHEELS HAVE BEEN USED BY THE PRIOR OWNER AKA A POLICE FORCE MAKING THE CARS WHEELS UNSAFE FOR ME FOR WANTS ME TO PAY TO GET NEW WHEELS AT A COST OF OVER 500 DOLLARS I JUST WANT THEM TO HONOR THE RECALL AS THE WHEELS ARE CERTAINLY UNSAFE. *TR

NHTSA ID
10447434
Incident
Feb 1, 2011
Mileage
123,000 mi
Exterior lighting
Filed Jul 21, 2011

HEADLIGHTS GO OFF WHILE DRIVING. LCM IS BAD, $500.00 FOR PART. VERY VERY DANGEROUS SITUATION. I WAS EXPECTING TO SEE A RECALL NOTICE. THIS IS THE SECOND LCM FOR ME! *KB

NHTSA ID
10413990
Incident
Jul 5, 2011
Mileage
150,229 mi
Exterior lighting
Filed May 17, 2011

I JUST PURCHASES AND TOOK POSSESSION OF A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. I DROVE THE VEHICLE FOR A COUPLE DAYS DURING DAYLIGHT HOURS WITH NO ISSUES. HOWEVER, ON THE FIRST NIGHT I DROVE THE VEHICLE (WELL AFTER SUNSET) I EXPERIENCED NUMEROUS OCCURRENCES OF THE HEADLIGHTS GOING OUT COMPLETELY FOR EXTENDED PERIODS OF TIME (RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES). THE ONLY WAY I WAS ABLE TO CONTINUE DRIVING THE VEHICLE WAS TO HOLD THE HIGH/LOW BEAM SWITCH IN THE HIGH BEAM POSITION. IF I WERE ON AN UNLIT ROAD THIS SITUATION COULD HAVE EASILY RESULTED IN A VEHICLE CRASH, POTENTIALLY DAMAGING OR DESTROYING THE VEHICLE AND INJURING OR KILLING MYSELF AND/OR ANY NEARBY PEDESTRIANS. I HAVE SEEN THE CLOSED INVESTIGATION #PE08066, WHICH STATES THAT THE REASON THIS ISSUE WAS CLOSED IS BECAUSE IT HAS NOT RESULTED IN A DEATH. BEING A VOLUNTEER FIRE FIGHTER AND EMERGENCY MEDICAL RESPONDER, I DO NOT CONSIDER THIS TO BE AN ACCEPTABLE REASON FOR CLOSING SUCH AN OBVIOUS SAFETY ISSUE. I HAVE LEARNED THAT THE COST TO REPLACE THE DEFECTIVE CIRCUITRY IS UPWARDS OF $500+ FOR THE PART ALONE, NOT INCLUDING LABOR COSTS. *TR

NHTSA ID
10401308
Incident
May 16, 2011
Mileage
72,200 mi
ElectricalExterior lighting
Filed Dec 3, 2010

2003 CROWN VICTORIA, HEADLIGHTS STOP WORKING WHILE DRIVING. IT APPEARS I NEED TO REPLACE THE LIGHTING CONTROL MODULE (LCM). I SEE FROM INTERNET SEARCHES THAT MANY MANY HAVE HAD THIS SAME PROBLEM.THIS PART IS ALMOST $600 FROM FORD. IT APPEARS THAT FORD HAS A SAFETY ISSUE HERE THAT THEY ARE AVOIDING. I'M SURPRISED THAT NO RECALL IS IN EFFECT. AT LEAST FORD SHOULD OFFER SOME GOODWILL SUPPORT TO THEIR CUSTOMERS BY LOWERING THE PRICE OF THIS PART.... *TR

NHTSA ID
10369070
Incident
Dec 3, 2010
Mileage
134,799 mi
Electrical
Filed Nov 17, 2010

THE VEHICLE'S HEADLIGHTS SHUT THEMSELVES OFF RANDOMLY WHILE THE HEADLIGHTS ARE IN USE. INTERMITTENTLY, THE LIGHTS WILL FAIL TO TURN ON WHEN THE SWITCH IS TURNED ON. THESE EVENTS HAVE BECOME INCREASINGLY FREQUENT TO THE POINT THAT NOW THE LIGHTS WILL FAIL SEVERAL TIMES ON EVERY NIGHT TRIP. HITTING A BOX CALLED THE "LIGHTING CONTROL MODULE" MAY ENCOURAGE THE LIGHTS TO TURN BACK ON TEMPORARILY. *TR

NHTSA ID
10366542
Incident
Nov 16, 2010
Mileage
134,414 mi
Exterior lighting
Filed Sep 2, 2010

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA CVPI. WHILE DRIVING 10 TO 60 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY AT NIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATING BEFORE THE HEADLIGHTS FAILED. AS THE VEHICLE WAS BEING DRIVEN ONTO THE SIDE OF THE ROAD SOMETIME THE LIGHTS WOULD COME BACK ON WITHIN 5 TO 10 MINUTES. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE DEALER STATED THAT HE HAD TO PAY $418 IN ORDER TO REPLACE THE LIGHTING CONTROL MODULE SINCE THERE WERE NO RECALLS OR RELATED WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 282,000.

NHTSA ID
10353579
Incident
Jan 4, 2009
Mileage
282,000 mi

Compare model years

Complaint and recall counts across every year of this model

Ford Cvpi by model year
YearComplaintsRecallsInvestigationsIssue Index
2005202345.5
2004172249.0
2003Viewing784253.7
2002210
2001110
2000410
1999410
1998310
1997110
1996210
1995110
1994110
1993010
1992010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.