Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Sep 16, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 15, 2003
What this page shows
Our database holds 17 NHTSA owner-reported complaints for the 2003 Ford E-250. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–17 of 17
Tires & wheels
Filed Sep 16, 2016
TIRE BRAND AND SIZE: PATHFINDER SPORT S A/T 245/75-16 PUT ON REAR OF 2003 FORD E250 EXTENDED LENGTH WORK VAN. BOUGHT NEW FROM DISCOUNT TIRE. AS SOON AS I GOT ON THE INTERSTATE I NOTICED THE VEHICLE FELT UNSTABLE. WAS WANDERING IN REAR. WHEN MAKING A LANE CHANGE IS WAS REALLY BAD AND FELT UNSAFE AS THE REAR SWAYED FROM SIDE TO SIDE. HAD THEM TAKE THESE TIRES OFF AND REPLACE WITH A MAJOR BRAND AND THIS PROBLEM WENT AWAY. I HIGHLY RECOMMEND SOME ONE LOOKS INTO THESE TIRES AS I THINK THE POTENTIAL IS THERE FOR CAUSING A SPIN OUT OR ROLL OVER.
NHTSA ID
10907234
Incident
Sep 14, 2016
Electrical
Filed Jul 24, 2013
TL* THE CONTACT OWNS A 2003 FORD E-250. THE CONTACT STATED THAT THE ENGINE TEMPERATURE GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE FAILURE PREVENTED THE CONTACT FROM KNOWING IF THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. *TR
NHTSA ID
10531554
Incident
Jul 10, 2013
Mileage
60,000 mi
Driver assistance
Filed Apr 9, 2012
Crash reported
TL* THE CONTACT OWNED A 2003 FORD E-250. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE SURGED IN REVERSE AND CRASHED INTO A BUILDING. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR SHOP. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10454526
Incident
Mar 19, 2012
Mileage
170,000 mi
Brakes
Filed Aug 15, 2011
TL* THE CONTACT OWNS 2003 FORD E-250. THE CONTACT STATED WHILE DRIVING 2 MPH, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT DEPRESSED TO THE FLOOR. THE CONTACT ENGAGED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THERE WAS A SMALL PINHOLE IN THE BRAKE LINES THAT DEVELOPED DUE TO CORROSION. AS A RESULT, BRAKE FLUID WAS LEAKING FROM THE BRAKE LINES. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 93,636.
NHTSA ID
10419442
Incident
Aug 3, 2011
Mileage
93,636 mi
ElectricalSteering
Filed Jul 20, 2011
LOSS OF INSTRUMENTS IN 2003 F250 DIESEL WITH 50,153 MILES. FUSE REPLACED BY SERVICE CENTER AND INSTRUMENTS CAME ON. 3 DAYS LATER THEY WENT OFF WHILE IN 4 WHEEL LOW AND THE THE ENGINE STOPPED (BATTERY'S DEAD). I HAD NO CONTROL OVER STEERING AND WENT OFF THE ROAD. REPAIR OF DAMAGED WIRING IN STEERING COLUMN FIXED PROBLEM. THIS IS A WELL DOCUMENTED PROBLEM ON THE WEB AND KNOWN TO THE SERVICE CENTERS I HAVE CONTACTED. IF WIRING IS WORN IN A 50,000 MILE TRUCK I WOULD THINK IT PROBABLY WILL OCCUR IN SIMILAR MODELS. THE TRUCK COULD HAVE SUSTAINED SEVERE DAMAGE AND POSSIBLY RESULTED IN INJURY. WHY NO RECALL OR AT LEAST NOTIFICATION OF OWNERS. *KB
NHTSA ID
10413775
Incident
Jul 20, 2011
Mileage
50,103 mi
Brakes
Filed Jun 17, 2011
TL*THE CONTACT OWNS A 2003 FORD E-250. THE CONTACT NOTICED THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND THE GEARS WOULD NOT ENGAGE. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY; HOWEVER, THE ABS LIGHT CONTINUED TO ILLUMINATE. THE DEALER WAS CONTACTED AND STATED THERE WAS A FEE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V444000 (ELECTRICAL SYSTEM:WIRING) THAT MAY BE RELATED TO THE FAILURE BUT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
NHTSA ID
10407294
Incident
Jun 1, 2011
Mileage
84,000 mi
Tires & wheels
Filed Apr 13, 2009
TL*THE CONTACT OWNS A 2003 FORD E-250. THE VEHICLE HAS TRAIL KING A/S MUD N SNOW LOAD RANGE E TIRES, SIZE LT235 85 R1. THE CONTACT NOTICED PULSATION AND VIBRATION IN THE FRONT END OF HIS VEHICLE WHILE DRIVING 75 MPH. A WEEK LATER, WHILE DRIVING APPROXIMATELY 75 MPH AGAIN, THE VIBRATION WORSENED. ALMOST IMMEDIATELY, THE TREAD SEPARATED AND THE FRONT PASSENGER SIDE TIRE EXPLODED, WHICH RESULTED IN $1,900 WORTH OF DAMAGE TO THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 115,000 AND FAILURE MILEAGE WAS APPROXIMATELY 114,800.
NHTSA ID
10265082
Incident
Apr 1, 2009
Mileage
114,800 mi
Airbags
Filed Jan 22, 2009
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2003 FORD E250. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER CONDITIONS, THE CONTACT CRASHED INTO A LIGHTPOLE AND SEVERAL TREES. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 27,000. UPDATED 03/04/09. *LJ UPDATED 03/04/09. *JB
NHTSA ID
10255999
Incident
Nov 17, 2008
Mileage
27,000 mi
Driver assistance
Filed Sep 24, 2007
I RECEIVED A RECALL NOTICE (#05S28) FROM FORD CONCERNING A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH (CREATING A FIRE HAZARD) ON A VEHICLE I OWN. WHEN I CONTACTED DEALERSHIP SERVICE DEPARTMENTS AS INSTRUCTED (TWO DIFFERENT DEALERSHIPS) I WAS TOLD THE NECESSARY PARTS WILL NOT BE AVAILABLE UNTIL AT LEAST DECEMBER 07 BUT THAT I COULD HAVE THE SPEED CONTROL DISCONNECTED UNTIL PARTS WERE AVAILABLE (MEANING TWO TRIPS TO THE DEALERSHIP - TWO DAYS WITHOUT USE OF A COMPANY VEHICLE). I HAVE CONTACTED FORD DIRECTLY AND WAS TOLD THE SAME. HOW CAN IT POSSIBLY TAKE LONGER TO OBTAIN REPLACEMENTS FOR HAZARDOUS DEFECTIVE PARTS THAN IT TAKES TO ORDER A CUSTOM VEHICLE FROM THE FACTORY? DOES YOUR ORGANIZATION HAVE ANY AUTHORITY TO FORCE A MANUFACTURER TO EXPEDITE SUCH MATTERS? *TR
NHTSA ID
10203953
Incident
Sep 24, 2007
Airbags
Filed Jul 3, 2006
Crash reported1 injury reported
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH AROUND A CURVE AN ACCIDENT OCCURRED TRYING TO AVOID AN ON-COMING VEHICLE. THE CONSUMER HIT A RAILROAD POST. THIS LAUNCHED THE VEHICLE INTO A CREEK. THE AIR BAGS DID NOT DEPLOY, HOWEVER THE SEAT BELTS DID RESTRAIN THE CONTACT. DUE TO THE AIR BAG'S FAILURE TO DEPLOY, THE CONTACT WAS SERIOUSLY INJURED. THE FIRE DEPARTMENT RESCUED THE CONTACT AND A POLICE REPORT WAS PROCESSED AT THE SCENE OF THE ACCIDENT.*AK UPDATED 08/08/06. *JB
NHTSA ID
10161324
Incident
Jun 13, 2006
Mileage
55,000 mi
Heating & air conditioning
Filed Aug 18, 2005
DT: CALLER BOUGHT A USED VEHICLE FROM AN ARMORED CAR COMPANY. THE AIR CONDITIONER HAD A BAD COMPRESSOR. FORD OFFERED NO HELP BECAUSE THEY DID NOT WORK ON VAN CONVERSIONS. THE COMPANY CONSUMER BOUGHT THE VAN SENT HIM TO AN AIR CONDITIONING COMPANY. THEY SAID THE ENTIRE AIR CONDITIONER COMPRESSOR HAD TO BE REPLACED. THE VEHICLE WAS TAKEN BACK 12 TIMES BECAUSE IT BLEW HOT AIR. THE AIR CONDITIONER COMPANY RETURNED THE MONEY THE ARMORED CAR COMPANY PAID TO FIX IT, AND WILL OFFER NO MORE HELP. THE ARMORED CAR COMPANY REFERRED THE CALLER TO ANOTHER AIR CONDITIONER COMPANY, AND THEY REPAIRED THE NEW SYSTEM. NOW THE AIR CONDITIONER IS BROKEN AGAIN. THEY HAVE REPLACED THE COMPRESSOR. THE CALLER HAD TO PAY FOR THE REPAIR. MANUFACTURER HAS OFFERED NO HELP.*AK
NHTSA ID
10133344
Incident
Aug 1, 2004
Mileage
3,000 mi
Electrical
Filed Feb 1, 2005
Fire reported
THE VAN WAS PARKED AN DIT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. NO INJURIES REPORTED. THE VAN WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
NHTSA ID
10109519
Incident
Feb 1, 2005
Steering
Filed Nov 9, 2004
Crash reported
A FORD 2003 VAN, WITH 30,000 MILES EXPERIENCES A STEERING FAILURE, WHEN THE PITMAN ARM BROKE OFF THE BOTTOM OF THE STEERING BOX. IT CLEANLY SHEARED OFF A SHAFT OF METAL WHICH IS 1 1/4 INCHES OF SOLID STEEL.*AK SINCE THE DRIVER WAS OPERATING AT LOW SPEED ON THE RAMP OF MIAMI INTERNATIONAL AIRPORT, HE STRUCK A BARRIER WITH MINIMAL SHEETMETAL DAMAGE. THE DRIVER REPORTED THAT THE STEERING WHEEL WAS SPINNING FREELY IN HIS HANDS AT THE TIME OF IMPACT. I REPORTED THIS TO FORD, WHO'S STAFF DETERMINED THAT THE SHAFT DID NOT FAIL DUE TO MANUFACTURING DEFECT. HAD THIS VEHICLE BEEN AT HIGHWAY SPEED ON A MAJOR ROADWAY, THE CAUSE OF THE ACCIDENT WOULD NOT HAVE BEEN SO CLEARLY OBVIOUS. AND SURELY A FATALITY WOULD HAVE BEEN INVOLVED. I RETAINED THE BROKEN PART. I BELIEVE THIS IS AN INCIDENT WHICH SHOULD BE REPORTED. FORD DETERMINED THAT STRIKING THE BARRIER CAUSED THE METAL TO FAIL. HOWEVER THE IMPACT WAS MINIMAL AND THOUGH A CENTERED IMPACT ON THE FRONT OF THE VEHICLE THE AIRBAG DID NOT EVEN DEPLOY.
NHTSA ID
10098553
Incident
Sep 15, 2004
Mileage
30,427 mi
Electrical
Filed Sep 20, 2004
Fire reported
WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT CAUGHTON FIRE. ELECTRICAL/ABS SYSTEM'S WAS THE DEFECTIVE. MANUFACTURER URGED CONSUMER TO FILE A COMPLAINT. RECALL 04V444000. *AK
NHTSA ID
10092734
Incident
Aug 31, 2004
Mileage
20,000 mi
Steering
Filed Aug 11, 2004
WHEN DRIVING 55 MPH OR MORE STEERING VIBRATED VIOLENTLY. *AK
NHTSA ID
10087673
Incident
Aug 10, 2004
Mileage
600 mi
Suspension
Filed Jan 30, 2004
WHILE DRIVING FRONT END SUSPENSION CAUSED STEERING WHEEL TO VIBRATE WHEN DRIVING AND HITTING ROUGH OR UNEVEN SURFACES. CONSUMER TOOK VEHICLE TO DEALERSHIP SEVERAL TIMES, BUT MECHANIC WAS UNABLE TO RESOLVE THE VIBRATION PROBLEM.*AK
NHTSA ID
10057231
Incident
Dec 30, 2003
Mileage
30 mi
Other / unspecified
Filed Dec 15, 2003
THE FORD VAN E-250 2003 WERE PRODUCED AND SOLD WITH THE WRONG LUG WRENCH. CAN NOT CHANGE MY TIRES BECAUSE THE LUG WRENCH WILL NOT FULLY COVER THE LUG NUT BECAUSE THE WRENCH IS TO THICK AND HITS THE INER RIM. THIS IN TURN CAUSES THE WRENCH TO SLIP OFF OR STRIP THE NUT.*AK
NHTSA ID
10049774
Incident
Nov 16, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.