RoadVitals

2003 Ford E-250 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Sep 16, 2016
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Ford E-250, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical422.2%
  • Steering316.7%
  • Driver assistance211.1%
  • Tires & wheels211.1%
  • Brakes211.1%
  • Airbags211.1%
  • Heating & air conditioning15.6%
  • Suspension15.6%
  • Other / unspecified15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 FORD E-250. THE CONTACT STATED THAT THE ENGINE TEMPERATURE GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE FAILURE PREVENTED THE CONTACT FROM KNOWING IF THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. *TR

NHTSA ID 10531554 · filed Jul 24, 2013

LOSS OF INSTRUMENTS IN 2003 F250 DIESEL WITH 50,153 MILES. FUSE REPLACED BY SERVICE CENTER AND INSTRUMENTS CAME ON. 3 DAYS LATER THEY WENT OFF WHILE IN 4 WHEEL LOW AND THE THE ENGINE STOPPED (BATTERY'S DEAD). I HAD NO CONTROL OVER STEERING AND WENT OFF THE ROAD. REPAIR OF DAMAGED WIRING IN STEERING COLUMN FIXED PROBLEM. THIS IS A WELL DOCUMENTED PROBLEM ON THE WEB AND KNOWN TO THE SERVICE CENTERS I HAVE CONTACTED. IF WIRING IS WORN IN A 50,000 MILE TRUCK I WOULD THINK IT PROBABLY WILL OCCUR IN SIMILAR MODELS. THE TRUCK COULD HAVE SUSTAINED SEVERE DAMAGE AND POSSIBLY RESULTED IN INJURY. WHY NO RECALL OR AT LEAST NOTIFICATION OF OWNERS. *KB

NHTSA ID 10413775 · filed Jul 20, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

LOSS OF INSTRUMENTS IN 2003 F250 DIESEL WITH 50,153 MILES. FUSE REPLACED BY SERVICE CENTER AND INSTRUMENTS CAME ON. 3 DAYS LATER THEY WENT OFF WHILE IN 4 WHEEL LOW AND THE THE ENGINE STOPPED (BATTERY'S DEAD). I HAD NO CONTROL OVER STEERING AND WENT OFF THE ROAD. REPAIR OF DAMAGED WIRING IN STEERING COLUMN FIXED PROBLEM. THIS IS A WELL DOCUMENTED PROBLEM ON THE WEB AND KNOWN TO THE SERVICE CENTERS I HAVE CONTACTED. IF WIRING IS WORN IN A 50,000 MILE TRUCK I WOULD THINK IT PROBABLY WILL OCCUR IN SIMILAR MODELS. THE TRUCK COULD HAVE SUSTAINED SEVERE DAMAGE AND POSSIBLY RESULTED IN INJURY. WHY NO RECALL OR AT LEAST NOTIFICATION OF OWNERS. *KB

NHTSA ID 10413775 · filed Jul 20, 2011

A FORD 2003 VAN, WITH 30,000 MILES EXPERIENCES A STEERING FAILURE, WHEN THE PITMAN ARM BROKE OFF THE BOTTOM OF THE STEERING BOX. IT CLEANLY SHEARED OFF A SHAFT OF METAL WHICH IS 1 1/4 INCHES OF SOLID STEEL.*AK SINCE THE DRIVER WAS OPERATING AT LOW SPEED ON THE RAMP OF MIAMI INTERNATIONAL AIRPORT, HE STRUCK A BARRIER WITH MINIMAL SHEETMETAL DAMAGE. THE DRIVER REPORTED THAT THE STEERING WHEEL WAS SPINNING FREELY IN HIS HANDS AT THE TIME OF IMPACT. I REPORTED THIS TO FORD, WHO'S STAFF DETERMINED THAT THE SHAFT DID NOT FAIL DUE TO MANUFACTURING DEFECT. HAD THIS VEHICLE BEEN AT HIGHWAY SPEED ON A MAJOR ROADWAY, THE CAUSE OF THE ACCIDENT WOULD NOT HAVE BEEN SO CLEARLY OBVIOUS. AND SURELY A FATALITY WOULD HAVE BEEN INVOLVED. I RETAINED THE BROKEN PART. I BELIEVE THIS IS AN INCIDENT WHICH SHOULD BE REPORTED. FORD DETERMINED THAT STRIKING THE BARRIER CAUSED THE METAL TO FAIL. HOWEVER THE IMPACT WAS MINIMAL AND THOUGH A CENTERED IMPACT ON THE FRONT OF THE VEHICLE THE AIRBAG DID NOT EVEN DEPLOY.

NHTSA ID 10098553 · filed Nov 9, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2003 FORD E-250. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE SURGED IN REVERSE AND CRASHED INTO A BUILDING. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR SHOP. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.

NHTSA ID 10454526 · filed Apr 9, 2012

I RECEIVED A RECALL NOTICE (#05S28) FROM FORD CONCERNING A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH (CREATING A FIRE HAZARD) ON A VEHICLE I OWN. WHEN I CONTACTED DEALERSHIP SERVICE DEPARTMENTS AS INSTRUCTED (TWO DIFFERENT DEALERSHIPS) I WAS TOLD THE NECESSARY PARTS WILL NOT BE AVAILABLE UNTIL AT LEAST DECEMBER 07 BUT THAT I COULD HAVE THE SPEED CONTROL DISCONNECTED UNTIL PARTS WERE AVAILABLE (MEANING TWO TRIPS TO THE DEALERSHIP - TWO DAYS WITHOUT USE OF A COMPANY VEHICLE). I HAVE CONTACTED FORD DIRECTLY AND WAS TOLD THE SAME. HOW CAN IT POSSIBLY TAKE LONGER TO OBTAIN REPLACEMENTS FOR HAZARDOUS DEFECTIVE PARTS THAN IT TAKES TO ORDER A CUSTOM VEHICLE FROM THE FACTORY? DOES YOUR ORGANIZATION HAVE ANY AUTHORITY TO FORCE A MANUFACTURER TO EXPEDITE SUCH MATTERS? *TR

NHTSA ID 10203953 · filed Sep 24, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

TIRE BRAND AND SIZE: PATHFINDER SPORT S A/T 245/75-16 PUT ON REAR OF 2003 FORD E250 EXTENDED LENGTH WORK VAN. BOUGHT NEW FROM DISCOUNT TIRE. AS SOON AS I GOT ON THE INTERSTATE I NOTICED THE VEHICLE FELT UNSTABLE. WAS WANDERING IN REAR. WHEN MAKING A LANE CHANGE IS WAS REALLY BAD AND FELT UNSAFE AS THE REAR SWAYED FROM SIDE TO SIDE. HAD THEM TAKE THESE TIRES OFF AND REPLACE WITH A MAJOR BRAND AND THIS PROBLEM WENT AWAY. I HIGHLY RECOMMEND SOME ONE LOOKS INTO THESE TIRES AS I THINK THE POTENTIAL IS THERE FOR CAUSING A SPIN OUT OR ROLL OVER.

NHTSA ID 10907234 · filed Sep 16, 2016

TL*THE CONTACT OWNS A 2003 FORD E-250. THE VEHICLE HAS TRAIL KING A/S MUD N SNOW LOAD RANGE E TIRES, SIZE LT235 85 R1. THE CONTACT NOTICED PULSATION AND VIBRATION IN THE FRONT END OF HIS VEHICLE WHILE DRIVING 75 MPH. A WEEK LATER, WHILE DRIVING APPROXIMATELY 75 MPH AGAIN, THE VIBRATION WORSENED. ALMOST IMMEDIATELY, THE TREAD SEPARATED AND THE FRONT PASSENGER SIDE TIRE EXPLODED, WHICH RESULTED IN $1,900 WORTH OF DAMAGE TO THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 115,000 AND FAILURE MILEAGE WAS APPROXIMATELY 114,800.

NHTSA ID 10265082 · filed Apr 13, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS 2003 FORD E-250. THE CONTACT STATED WHILE DRIVING 2 MPH, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT DEPRESSED TO THE FLOOR. THE CONTACT ENGAGED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THERE WAS A SMALL PINHOLE IN THE BRAKE LINES THAT DEVELOPED DUE TO CORROSION. AS A RESULT, BRAKE FLUID WAS LEAKING FROM THE BRAKE LINES. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 93,636.

NHTSA ID 10419442 · filed Aug 15, 2011

TL*THE CONTACT OWNS A 2003 FORD E-250. THE CONTACT NOTICED THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND THE GEARS WOULD NOT ENGAGE. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY; HOWEVER, THE ABS LIGHT CONTINUED TO ILLUMINATE. THE DEALER WAS CONTACTED AND STATED THERE WAS A FEE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V444000 (ELECTRICAL SYSTEM:WIRING) THAT MAY BE RELATED TO THE FAILURE BUT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID 10407294 · filed Jun 17, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 FORD E250. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER CONDITIONS, THE CONTACT CRASHED INTO A LIGHTPOLE AND SEVERAL TREES. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 27,000. UPDATED 03/04/09. *LJ UPDATED 03/04/09. *JB

NHTSA ID 10255999 · filed Jan 22, 2009

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH AROUND A CURVE AN ACCIDENT OCCURRED TRYING TO AVOID AN ON-COMING VEHICLE. THE CONSUMER HIT A RAILROAD POST. THIS LAUNCHED THE VEHICLE INTO A CREEK. THE AIR BAGS DID NOT DEPLOY, HOWEVER THE SEAT BELTS DID RESTRAIN THE CONTACT. DUE TO THE AIR BAG'S FAILURE TO DEPLOY, THE CONTACT WAS SERIOUSLY INJURED. THE FIRE DEPARTMENT RESCUED THE CONTACT AND A POLICE REPORT WAS PROCESSED AT THE SCENE OF THE ACCIDENT.*AK UPDATED 08/08/06. *JB

NHTSA ID 10161324 · filed Jul 3, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

DT: CALLER BOUGHT A USED VEHICLE FROM AN ARMORED CAR COMPANY. THE AIR CONDITIONER HAD A BAD COMPRESSOR. FORD OFFERED NO HELP BECAUSE THEY DID NOT WORK ON VAN CONVERSIONS. THE COMPANY CONSUMER BOUGHT THE VAN SENT HIM TO AN AIR CONDITIONING COMPANY. THEY SAID THE ENTIRE AIR CONDITIONER COMPRESSOR HAD TO BE REPLACED. THE VEHICLE WAS TAKEN BACK 12 TIMES BECAUSE IT BLEW HOT AIR. THE AIR CONDITIONER COMPANY RETURNED THE MONEY THE ARMORED CAR COMPANY PAID TO FIX IT, AND WILL OFFER NO MORE HELP. THE ARMORED CAR COMPANY REFERRED THE CALLER TO ANOTHER AIR CONDITIONER COMPANY, AND THEY REPAIRED THE NEW SYSTEM. NOW THE AIR CONDITIONER IS BROKEN AGAIN. THEY HAVE REPLACED THE COMPRESSOR. THE CALLER HAD TO PAY FOR THE REPAIR. MANUFACTURER HAS OFFERED NO HELP.*AK

NHTSA ID 10133344 · filed Aug 18, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WHILE DRIVING FRONT END SUSPENSION CAUSED STEERING WHEEL TO VIBRATE WHEN DRIVING AND HITTING ROUGH OR UNEVEN SURFACES. CONSUMER TOOK VEHICLE TO DEALERSHIP SEVERAL TIMES, BUT MECHANIC WAS UNABLE TO RESOLVE THE VIBRATION PROBLEM.*AK

NHTSA ID 10057231 · filed Jan 30, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

THE FORD VAN E-250 2003 WERE PRODUCED AND SOLD WITH THE WRONG LUG WRENCH. CAN NOT CHANGE MY TIRES BECAUSE THE LUG WRENCH WILL NOT FULLY COVER THE LUG NUT BECAUSE THE WRENCH IS TO THICK AND HITS THE INER RIM. THIS IN TURN CAUSES THE WRENCH TO SLIP OFF OR STRIP THE NUT.*AK

NHTSA ID 10049774 · filed Dec 15, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .