RoadVitals

2004 Ford E-Series Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 24, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 25, 2008

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2004 Ford E-Series. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structureHeating & air conditioningInterior & seats+4 more
Filed Apr 24, 2009

I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU. *TR

NHTSA ID
10266672
Incident
Jan 15, 2005
Mileage
40,000 mi
BrakesElectricalInterior & seats+1 more
Filed Jul 25, 2008

WE OWN A 2004 FORD FREESTAR WITH APPROXIMATELY 80,000MILES. ON JULY 18TH WE EXPERIENCED DIFFICULTY WITH THE AIR CONDITIONER WORKING PROPERLY. ON JULY 19TH THE CAR STRUGGLED TO GO UP HILL. ON JULY 20TH WE TOOK THE VEHICLE TO BOB DAVIDSON FORD DEALERSHIP 1845 JOPPA RD IN BALTIMORE, MARYLAND 21234 888-211-0807 ON JULY 21ST WE WERE INFORMED THAT OUR TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3,000 IN ADDITION TO REPAIR FOR THE AIR CONDITIONING AT A COST OVER $1,000 WITH A MORE RECENT RESPONSE FROM THE DEALERSHIP THAT THE TOTAL REPAIR WAS NOW LISTED AT APPROXIMATELY $5,400.00 OR MORE. WE ARE SHOCKED TO SAY THE LEAST THAT OUR FREESTAR THAT IS BARELY 4YEARS OLD AND EVEN HAVE PURCHASED THE EXTENDED WARRANTY UP TO 60,000MILES OR FIVE YEARS "WHICHEVER CAME FIRST" AS I WAS REMINDED BY THE REPAIRSHOP REPRESENTATIVE, THAT THIS VEHICLE SHOULD NEED THIS TYPE OF REPAIR AT SUCH AN EARLY STAGE IN THE VEHICLE'S OWNERSHIP. THE COST MADE US SUSPECT AND WE SEARCHED ON LINE THROUGH CONSUMER REPORTS AND FOUND NUMEROUS COMPLAINTS WITH SIMILAR STORIES LIKE OUR OWN. AT THIS TIME WHEN ENERGY COSTS ARE AT AN ALL TIME HIGH AND WE HAVE A SON ABOUT TO ATTEND COLLEGE THIS ADDITIONAL OUTLAY OF CONSIDERABLE MONETARY FUNDS SEEMS COMPLETELY ABOVE WHAT IS REASONABLE. WE ARE STILL AWAITING A FINAL COST REPORT FROM THE FORD DEALERSHIP, BUT WANTED TO MAKE SURE THAT WE REGISTERED A FORMAL COMPLAINT AS WE ARE CONFIDENT THAT THE 2004 FORD FREESTAR WILL BE RECALLED. IN ADDITION TO THIS CURRENT PROBLEM WE HAVE ALREADY HAD TO REPLACE THE BREAKS AND ENCOUNTERED ELECTRICAL PROBLEMS WITH THE SLIDING DOOR LOCKS. ANY INFORMATION YOU HAVE REGARDING THIS COMPLAINT WOULD BE MOST APPRECIATIVE. *TR

NHTSA ID
10235758
Incident
Jul 18, 2008
Mileage
80,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .