RoadVitals

2023 Ford E-Transit

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Dec 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Ford E-Transit. 1 safety recall has been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V860000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Dec 12, 2025
32,160 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2022-2025 E-Transit vehicles. The left rear axle half shaft may partially disengage from the power drive unit, which can result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash. In addition, a half shaft that is not fully engaged to the primary drive unit can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
The remedy: Dealer will inspect and replace the rear half shaft and power drive unit components as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 15, 2025.
Ford Motor CompanyManufacturer number 25SD9View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23B64

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update

SYNC-26.2.1.6.5.2 E-Trans

ELECTRICAL SYSTEM

"Quality improvements include: -Resolves SiriusXM disk memory usage"

SSM 54388

FUEL/PROPULSION SYSTEM

Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit vehicles equipped NCM standard range battery with minor feature codes HUKAL/HUKAA may require a high voltage battery module replacement. Technicians can now replace the affected battery module for high voltage batteries with a state of health (SOH) of 70% or higher. It is no longer necessary to replace the complete high voltage battery assembly for vehicles with 70% SOH or higher. Additionally, the battery health chart has been updated to display the actual battery SOH as a percentage and now requires the selection of checkboxes corresponding to the specific high voltage battery module(s) being replaced. After a high voltage battery module replacement and battery reinstallation, relaunch the Ford Diagnosis and Repair System (FDRS) "BECM - Battery Health" application which will prompt for confirmation of a successful repair.<br /><br /> To confirm a vehicle is built with a certain minor feature code, review the build information

SSM 54181

ELECTRICAL SYSTEM

Some 2022-2025 E-Transit vehicles may exhibit an unsuccessful programmable module installation (PMI) and/or software updates on the GWM using the Ford Diagnosis and Repair System (FDRS) scan tool. FDRS may also show the GWM in the toolbox topology view as having diagonal lines through it, indicating that there is a data error for the GWM. This may be due to missing module configuration data in the Ford database. To correct this condition, select the envelope icon at the top right corner of FDRS, select "Refresh Vehicle Files", then click "Continue". Once the "Refresh Vehicle Files" completes, start a new FDRS session and then reattempt GWM programming. Engineering is working to correct this module data. The concern is expected to be resolved by October 2025.

SYNC-25.2.1.6.5 E-Transit

ELECTRICAL SYSTEM

"Quality improvements include: -Addresses key off load battery usage caused by Accessory Protocol Interface Module (APIM) remaining awake. Telematics Control Unit is updated to match the APIM software."

TCU-25.2.5.5 E-Transit

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

Quality improvements include: -Addresses key off load battery usage caused by Accessory Protocol Interface Module (APIM) remaining awake. Telematics Control Unit is updated to match the APIM software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E-Transit by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025010—
2024010—
2023Viewing010—
2022010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.