2004 Ford E350 Owner Complaints

AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.

NHTSA ID

11018700

Incident

Jul 8, 2008

Mileage

65,000 mi

ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.

NHTSA ID

10807492

Incident

Oct 8, 2015

TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10727008

Incident

Jun 16, 2015

Mileage

177,000 mi

TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS

NHTSA ID

10680645

Incident

Jun 1, 2009

Mileage

52,000 mi

TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

NHTSA ID

10548763

Incident

Oct 1, 2013

Mileage

83,000 mi

SIDEWALL SEPARATED COMPLETELY ON ONE TIRE AND THE TREAD IS SEPARATING FROM THE BODY IF ANOTHER TIRE. BOTH TIRES ARE THE SAME MAKE AND MODEL. DEAN MUD TERRAIN SXT M+S LT245/75-R16 DOT ON TIRE WITH SIDEWALL SEPARATION UP11-DNW-0108 DOT ON TIRE WITH TREAD LUG SEPARATION UP11-DNW-0108 FAILURES OCCURRED AT THE SAME TIME ON A 2004 FORD E350 ECONOLINE. DURING FREEWAY OPERATION, OPERATOR FELT A RUMBLE AND SLOWED AND PULLED OVER TO THEN NOTICE THE SIDEWALL HAD SEPARATED. HE THEN ALSO NOTICED THE REAR. CHANGED TIRES TO A DIFFERENT BRAND AND CONTACTED COOPER THE PARENT COMPANY OF DEAN TO SEE IF THERE WAS A RECALL. NO RECALL WAS STATED UNDER THEIR COMPANY. FOUR OF THE TIRES ON THE VAN ARE UNDER WARRANTY AND THEY DIRECTED ME TO CONTACT A LOCAL DISTRIBUTOR TO CHANGE THEM. STILL HAVE THE TIRES AND HAVE YET TO CHANGE THEM OUT. *TR

NHTSA ID

10520686

Incident

Jun 16, 2013

Mileage

53,419 mi

TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

NHTSA ID

10477119

Incident

Jul 1, 2012

TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD STUTTER AND THEN STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL INJECTION CONTROL PRESSURE SENSOR FAILED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL SYSTEM: WIRING) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 93,000.

NHTSA ID

10472897

Incident

Feb 8, 2012

Mileage

93,000 mi

DVD PLAYER WILL NOT EJECT CD'S. *TR

NHTSA ID

10452722

Incident

Jul 18, 2011

TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID

10424253

Incident

Sep 20, 2006

Mileage

50,800 mi

I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR

NHTSA ID

10423234

Incident

Apr 16, 2007

Mileage

50,000 mi

FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS... *TR

NHTSA ID

10376768

Incident

Jan 12, 2011

Mileage

154,000 mi

TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

NHTSA ID

10354132

Incident

Aug 10, 2009

Mileage

113,000 mi

VEHICLE CUTS OUT DURING DRIVING . *TR

NHTSA ID

10324703

Incident

Apr 11, 2008

Mileage

196,000 mi

TL*THE CONTACT OWNS A 2004 FORD E350 ECONOLINE WITH 79800 MILES. THE CONTACT NOTICE THAT THE WARNING LIGHT ON HIS INSTRUMENT PANEL CAME ON STATING THAT THERE WAS WATER IN THE FUEL. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE LINING IN THE FUEL TANK HAD DELAMINATED. THE CONTACT WAS TOLD THAT HIS FUEL SYSTEM NEEDED TO BE REPLACED.

NHTSA ID

10315109

Incident

Feb 24, 2010

Mileage

79,800 mi

VAN STOPPED RUNNING IN FREEWAY 2004 FORD E-350 DIESEL PROBLEM WITH TANK DELAMANATION 4 VANS SAME THING ALL CAME TO A STOP IN THE ROADWAY. *TR

NHTSA ID

10281278

Incident

Aug 13, 2009

Mileage

128,000 mi

5 SPEED AUTOMATIC TRANSMISSION OCCASIONALLY JUMPS OUT OF DRIVE DURING NORMAL OPERATION OF VEHICLE, ENGINE REVS FOR A SECOND OR TWO, THEN TRANSMISSION SLAMS BACK INTO DRIVE. *TR

NHTSA ID

10276486

Incident

Aug 15, 2004

Mileage

2,200 mi

VEHICLE LOST POWER 4 DIFFERENT TIMES. FUEL PUMP EXCESS NOISE, FUEL PUMP CLOGGED. DEALER CONTACTED FORD MOTOR CORP WHO BLAMED CONDITION ON DIESEL FUEL. FUEL PUMP WAS REPLACED AS WELL AS FUEL FILTERS AND FUEL TANK. WE ARE OUT $3000.00 FOR THE REPAIRS.

NHTSA ID

10270089

Incident

May 8, 2009

I HAVE A FORD E-350 SUPER DUTY VAN THAT HAS HAD DRIVABLE PROBLEMS SINCE IT WAS NEW. AFTER MANY TRIPS TO DEALERSHIPS I WAS TOLD THAT THERE WAS NO FIX AT THIS TIME AND FORD SHOULD COME OUT WITH A FIX IN THE FUTURE. THE ENGINE DIES WHEN HOT AT TIMES CAUSING HARD BRAKING AND LOSS OF STEERING. AT 100699 MILES, JUST 699 MILES OUT OF WARRANTY THE ENGINE QUITE RUNNING WHEN HOT. IF IT SITS FOR 6 OR MORE HOURS IT WILL RESTART AND RUN FOR ONLY 20 MINUTES. FORD TOLD ME IT WAS NO LONGER UNDER WARRANTY AND WOULD PROVIDE NO ASSISTANCE. *TR

NHTSA ID

10266163

Incident

Sep 12, 2007

Mileage

100,699 mi

FUEL TANK LINER IS SEPARATING CAUSING CORROSION AND RUST IN THE FUEL TANK. FORD REFUSES TO WARRANTY THE PROBLEM. THEY ARE BLAMING IT ON THE DIESEL FUEL, WHICH IS INACCURATE. I HAVE ONE CONFIRMATION FROM A CUSTOMER THAT THEY FINALLY COVERED HIS REPAIR, HOWEVER, HE HAD TO LODGE COMPLAINTS WITH BOTH THE NHTSA AND THE BBB. SO I AM OFFICIALLY LODGING A COMPLAINT AGAINST FORD MOTOR COMPANY, STEVEN'S FORD (THE DEALER), AND THE WARRANTY COMPANY. THE SAFETY ASPECT OF THIS IS THE TRUCK STALLS WHILE DRIVING AND DOES NOT RESTART. THE TRUCK ALSO EXPERIENCED A LOSS OF POWER WHEN GOING UPHILL. BOTH OF WHICH CAN CAUSE A DANGEROUS SITUATION WHEN IN HEAVY TRAFFIC. THIS IS A CHRONIC PROBLEM THAT FORD IS AWARE OF AND IS DENYING RESPONSIBILITY. I PERSONALLY KNOW OF AT LEAST 5 PEOPLE WHO HAVE HAD SIMILAR PROBLEMS WITH THEIR E350 VANS DUE TO CORROSION IN THE FUEL TANK. THIS IS NOT AN ISOLATED INCIDENT AND SHOULD BE COVERED UNDER THE WARRANTY. (PLEASE NOTE THERE IS LESS THAN 36,000 MILES ON THIS, BUT FORD IS NOT TAKING RESPONSIBILITY, NEITHER IS THE WARRANTY COMPANY FROM WHICH AN EXTENDED WARRANTY WAS PURCHASED) . FORD IS TRYING TO BLAME THE REASON ON USE OF MORE THAN 5% MIXTURE OF BIODIESEL AND IS SAYING THAT THE REASON THEY ARE NOT COVERING THE PROBLEM IS THAT THERE IS RUST IN THE FUEL TANK. THE RUST IS A REACTION FROM THE FUEL IN A POORLY DESIGNED FUEL TANK. IF IT WERE A DIESEL FUEL PROBLEM THIS WOULD OCCUR IN DIFFERENT MAKES OF TRUCKS, NOT JUST FORD. THERE IS A HUGE PROBLEM, THAT IS NOT ONLY A SAFETY, BUT AN ENVIRONMENTAL ONE AS WELL. *TR

NHTSA ID

10265002

Incident

Apr 6, 2009

Mileage

30,000 mi

I OWN 4 DIESEL POWERED FORD E350 VANS. IN 2008 I HAVE HAD A FUEL TANK REPLACED IN A 2000 AND 2004 VAN. I DECIDED TO HAVE MY 2007 CHECKED AND FOUND THAT THE FUEL FILTERS WERE CLOGGED. I HAVE SPENT OVER $7000.00 SO FAR. ALTHOUGH FORD DID NOT REPLACE THE TANK IN MY 2007 I AM STARTING TO WONDER WHEN I WILL HAVE TO HAVE THIS DONE. I HAVE ONE OTHER 2000 THAT JUST STARTED HAVING PROBLEMS. I DON'T NEED TO SPEND ANOTHER $7000.00. I ASKED FOR ABOUT DELAMINATION BUT THEY SAID ITS THE FUEL I'M USING. I SAW THE FUEL FILTERS THAT CAME OUT OF THE VEHICLES AND IT WAS A GRAY/ SILVER MATERIAL. *TR

NHTSA ID

10260273

Incident

Jul 15, 2008

Mileage

30,000 mi

TL*THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE INJECTORS CAUSED THE FAILURE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE HAS BEEN REPAIRED MORE THAN 20 TIMES AND THEY ALWAYS REPLACE THE INJECTORS; HOWEVER, THE MECHANIC STATED THAT THE CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 332,000.

NHTSA ID

10255846

Incident

Jul 17, 2005

Mileage

120,000 mi

I WAS A PASSENGER IN A 15 PASSENGER VAN COMING TO TRANSPORT ME FROM THE AIRPORT. IT WAS A WHITE FORD CLUB WAGON (YEAR UNKNOWN). WE WERE GOING AT 70 MILES PER HOUR ON CRUISE CONTROL. THE REAR TIRE BLEW OUT AND WE BEGAN TO SWERVE AND THEN STARTED TO DO 360 DEGREE TURNS AND THEN HIT A GUARDRAIL AND FLIPPED 1.5 TIMES. ONE PERSON WAS KILLED AND SEVERAL MORE WERE INJURED SEVERELY. THE FRONT PASSENGER HAD TO HAVE THE JAWS OF LIFE TO REMOVE HER FROM THE VEHICLE. *TR

NHTSA ID

10243325

Incident

Aug 5, 2008

GAS FILL LINE CLOSES AND CAN ONLY FILL AT A RIDICULOUSLY SLOW RATE OR NOT AT ALL WITH SOME OF THE FASTER GAS PUMPS. *TR

NHTSA ID

10243085

Incident

Jul 25, 2008

2004 E-350 FORD DIESEL VAN ..IN 06 FUEL TANK DELAMINATION FORD REPLACED TANK..08 FUEL TANK DELAMINATION AGAIN @ 14000 MI. COST TO ME 2200.00. DEALER SAID FORD WILL NOT ADMIT TO A TANK PROBLEM AND COULD NOT ASSURE ME THE DELAMINATION PROBLEM HAS BEEN CORRECTED TO DATE..I CAN'T AFFORD 2,200.00 EVERY 14000 MI. I USE ONLY HESS DIESEL FUEL. I KNOW I AM NOT ALONE WITH THIS PROBLEM, THE DEALERSHIP SAID THEY DO AT LEAST TWO A MONTH. THIS IS A DANGEROUS CONDITION..THE TRUCK LOSES POWER AND STALLS. *TR

NHTSA ID

10233729

Incident

Jul 8, 2008

Mileage

28,000 mi