2012 Ford E350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Ford E350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)421.1%
- Engine315.8%
- Other / unspecified315.8%
- Steering210.5%
- Fuel system210.5%
- Brakes210.5%
- Electrical15.3%
- Driver assistance15.3%
- Exterior lighting15.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2012 Ford E-350. The contact stated while driving approximately 10 MPH, after a traffic stop, the transmission was slipping out of gear and would shift to a higher gear very rough. The contact stated no warning light was illuminated. The vehicle was driven back to the residence and turned off and restarted and shifted into reverse(R) however, the vehicle failed to respond. The vehicle was shifted into (D) and operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The contact researched online and related the failure to Customer Satisfaction Program: 19S20 - Transmission Coast Clutch Cylinder and One-Way Clutch Replacement (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
TL* THE CONTACT OWNS A 2012 FORD E-350. WHILE DRIVING 60 MPH, THE CONTACT EXPERIENCED A SUDDEN LOSS OF POWER AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE HIGHWAY SHOULDER AND WAITED A FEW MINUTES TO RESTART THE VEHICLE. UPON RESTARTING THE VEHICLE, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V432000 (POWER TRAIN) WAS ISSUED FOR THE VEHICLE YEAR, MAKE, AND MODEL; HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE CONTACT CALLED GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, 818-787-3800) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT CALLED ON BEHALF OF HER BROTHER WHO OWNS A 2012 FORD E-350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR A ROUTINE CHECK AT (SAYVILLE FORD 5686 SUNRISE HWY, SAYVILLE, NY 11782 (855) 561-1191), IT WAS DISCOVERED AND THE VALVE COVER GASKET WAS DEFECTIVE AND NEEDED TO BE REPLACED. THERE WAS HOWEVER NO LEAKS EVIDENT WHILE PERFORMING THE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,940.
WHILE MAKING A 40MPH TURN AT NIGHT THE ENGINE DIED. LOST STEERING AND BRAKE BOOST. ALMOST LOST THE VEHICLE BEFORE COMPLETING A STOP. TRIED FOR FIVE MINUTES TO RESTART. DIAGNOSED AS A BAD FUEL PUMP AND REPLACED. SITUATION RE-OCCURED AND THE VEHICLE REMAINS AT THE FORD DEALER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THREE OUT OF THE FOUR ORIGINAL TIRES HAVE SEPARATED. THE VEHICLE HAS LESS THAN 20,000 MILES. ALL TIRES HAVE BEEN MAINTAINED AND INFLATED ACCORDING TO MANUFACTURER SPECS.
RENTED BUDGET TRUCK IN ALABAMA ON 8/30. DROVE FROM ALABAMA TO IOWA. RENTED AN AUTO TRANSPORT IN ADDITION TO THE FORD E-350 (2012). THE E-350 WAS THE ONLY ONE AVAILABLE AND I NEEDED TO TAKE IT BECAUSE I HAD NO OTHER OPTION BUT TO MOVE ON THAT DATE. THE E-350 HAD THE FOLLOWING DANGEROUS ISSUES: 1) NEARLY BALD FRONT LEFT TIRE. 2) WINDSHIELD WIPERS DID NOT RELIABLY CLEAR RAIN FROM WINDSHIELD (BLURRED VISION) 3) HAD TO MANUALLY PUMP FUEL EVERY 1/2 GALLON. THE FUEL PUMP WOULD CUT OFF EVERY 1/2 GALLON EVEN THOUGH THE TRUCK WAS HALF FULL OF FUEL. THIS HAPPENED AT TWO DIFFERENT GAS STATIONS. 4) THE AUTO TRANSPORT WAS RUSTED AND APPEARED TO HAVE NEVER BEEN INSPECTED THOROUGHLY. 5) THE AUTO TRANSPORT WAS RENTED TO ME WITH LOW TIRE PRESSURE IN THE RIGHT SIDE TIRES. 6) THE AUTO TRANSPORT HAD DEFECTIVE RATCHET STRAPS WHICH WERE USED FOR THE SECURING OF THE TOWED VEHICLE. 7) THE AUTO TRANSPORT'S TONGUE JACK WAS DAMAGED WITH BENT METAL WHERE THE CONNECTION PIN WAS LOCATED. WHILE I GOT TO MY DESTINATION SAFELY, I USED VERY SAFE DRIVING TECHNIQUES IN ORDER TO ENSURE THAT NEITHER I NOR MY WIFE WERE INJURED DURING OUR DRIVE. SHE DROVE IN A SEPARATE CAR AND WOULD DRIVE NEXT TO THE E-350 TO INSPECT THE INTEGRITY OF THE RATCHET STRAPS ON THE AUTO TRANSPORT EVERY 20 MILES TO ENSURE THEY WERE STILL WORKING. I HAVE DRIVEN MANY VEHICLES IN MY LIFETIME, EVEN MILITARY VEHICLES, AND I HAVE NEVER FELT SO UNSAFE AS I DID IN THIS BUDGET TRUCK RENTAL WITH AUTO TRANSPORT. THIS WAS ONE OF THE WORST EXPERIENCES OF MY DRIVING HISTORY AND I WILL NEVER RENT FROM BUDGET TRUCK RENTAL AGAIN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE MAKING A 40MPH TURN AT NIGHT THE ENGINE DIED. LOST STEERING AND BRAKE BOOST. ALMOST LOST THE VEHICLE BEFORE COMPLETING A STOP. TRIED FOR FIVE MINUTES TO RESTART. DIAGNOSED AS A BAD FUEL PUMP AND REPLACED. SITUATION RE-OCCURED AND THE VEHICLE REMAINS AT THE FORD DEALER.
TL* THE CONTACT OWNS A 2013 FORD E-350 (N/A). THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD DRIFT TO THE RIGHT INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THE VEHICLE NEEDED MORE WEIGHT. THE DEALER ADDED BINS TO THE VEHICLE BUT THAT DID NOT REMEDY THE DRIFTING ISSUE. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER. THE DEALER STATED THAT THE DRIFTING WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE. KMJ
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 FORD E-350. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER STATED THAT THE FUEL WAS BAD. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
RENTED BUDGET TRUCK IN ALABAMA ON 8/30. DROVE FROM ALABAMA TO IOWA. RENTED AN AUTO TRANSPORT IN ADDITION TO THE FORD E-350 (2012). THE E-350 WAS THE ONLY ONE AVAILABLE AND I NEEDED TO TAKE IT BECAUSE I HAD NO OTHER OPTION BUT TO MOVE ON THAT DATE. THE E-350 HAD THE FOLLOWING DANGEROUS ISSUES: 1) NEARLY BALD FRONT LEFT TIRE. 2) WINDSHIELD WIPERS DID NOT RELIABLY CLEAR RAIN FROM WINDSHIELD (BLURRED VISION) 3) HAD TO MANUALLY PUMP FUEL EVERY 1/2 GALLON. THE FUEL PUMP WOULD CUT OFF EVERY 1/2 GALLON EVEN THOUGH THE TRUCK WAS HALF FULL OF FUEL. THIS HAPPENED AT TWO DIFFERENT GAS STATIONS. 4) THE AUTO TRANSPORT WAS RUSTED AND APPEARED TO HAVE NEVER BEEN INSPECTED THOROUGHLY. 5) THE AUTO TRANSPORT WAS RENTED TO ME WITH LOW TIRE PRESSURE IN THE RIGHT SIDE TIRES. 6) THE AUTO TRANSPORT HAD DEFECTIVE RATCHET STRAPS WHICH WERE USED FOR THE SECURING OF THE TOWED VEHICLE. 7) THE AUTO TRANSPORT'S TONGUE JACK WAS DAMAGED WITH BENT METAL WHERE THE CONNECTION PIN WAS LOCATED. WHILE I GOT TO MY DESTINATION SAFELY, I USED VERY SAFE DRIVING TECHNIQUES IN ORDER TO ENSURE THAT NEITHER I NOR MY WIFE WERE INJURED DURING OUR DRIVE. SHE DROVE IN A SEPARATE CAR AND WOULD DRIVE NEXT TO THE E-350 TO INSPECT THE INTEGRITY OF THE RATCHET STRAPS ON THE AUTO TRANSPORT EVERY 20 MILES TO ENSURE THEY WERE STILL WORKING. I HAVE DRIVEN MANY VEHICLES IN MY LIFETIME, EVEN MILITARY VEHICLES, AND I HAVE NEVER FELT SO UNSAFE AS I DID IN THIS BUDGET TRUCK RENTAL WITH AUTO TRANSPORT. THIS WAS ONE OF THE WORST EXPERIENCES OF MY DRIVING HISTORY AND I WILL NEVER RENT FROM BUDGET TRUCK RENTAL AGAIN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE MAKING A 40MPH TURN AT NIGHT THE ENGINE DIED. LOST STEERING AND BRAKE BOOST. ALMOST LOST THE VEHICLE BEFORE COMPLETING A STOP. TRIED FOR FIVE MINUTES TO RESTART. DIAGNOSED AS A BAD FUEL PUMP AND REPLACED. SITUATION RE-OCCURED AND THE VEHICLE REMAINS AT THE FORD DEALER.
TL* THE CONTACT OWNS A 2012 FORD E350. THE CONTACT STATED THAT THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE TOO CLOSE TOGETHER. AS A RESULT, THE CONTACT WAS CONSTANTLY DEPRESSING BOTH PEDALS AT THE SAME TIME AND ALMOST CAUSING A CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 6,070. ..UPDATED 10/21/14 *BF UPDATED 4/7/15 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
FIRST INSTANCE OF ELECTRICAL PROBLEMS WAS FAILURE OF NEW LED TV. RV WAS IN GIANT RV SHOP IN COLTON FROM JAN 14 TO FEB 12. ON DRIVE HOME, NOTICED THAT RADIO & REAR VIEW MONITOR WOULD NOT WORK. ON SHORE POWER, RADIO WOULD FUNCTION BUT NOT REAR VIEW MONITOR W/OR W/OUT CHASSIS ON. COACH BATTERIES ENDED UP DRAINED. RADIO & REAR VIEW STARTED TO WORK, BUT YOU WERE UNABLE TO SEE ANYTHING AT NIGHT WITH REAR VIEW MONITOR. THOR CONCIERGE ARRANGED A REPAIR AT J&L RV IN FONTANA FOR A WEEK ENDING MAR 18. CUSTOMER WAS TOLD ELECTRICAL SYSTEM FUNCTIONING NORMALLY. CUSTOMER SUBSEQUENTLY DISCOVERED THE ONLY WAY TO GET REAR VIEW MONITOR TO WORK WAS NOT ONLY HAVE THE SOURCE ON AND THE ICON FOR REAR VIEW PUSHED, BUT TO ALSO HAVE THE RADIO ON. SEVERAL CALLS TO THOR MOTOR COACH REVEALED THAT THEY CONSIDER THIS NORMAL OPERATION. CUSTOMER HAS FOUND SOURCE LIGHTS WILL NEITHER DIM NOR TURN OFF AS SYSTEM APPARENTLY LINKED TO COACH BATTERIES INSTEAD OF THROUGH ACCESSORY SWITCH ON CHASSIS. RADIO MANUAL CLEARLY STATES THIS IS NOT AN ACCEPTABLE LINKAGE. AT THIS POINT, NEITHER THE RADIO, SOURCE, OR REAR VIEW OPERATE AND THOR CONCIERGE CAN'T BE BOTHERED TO RETURN CALLS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT RENTED A 2012 FORD E-350 UHAL TRUCK. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT WAS TRAVELING ON THE INTERSTATE DURING HIGH WINDS WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 63,586.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
SUDDEN LOSS OF HIGH BEAM HEADLIGHTS WITHOUT ANY WARNINGS ..FIRST OCCURRED WHILE MOVING ,,,HIGH BEAMS HAVE PERMANENTLY STOPPED WORKING SINCE THE INCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .