RoadVitals

2003 Ford E550

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Jan 26, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 13, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
10 injuries, 0 deaths reported

Overview

Our database contains 66 NHTSA owner-reported complaints for the 2003 Ford E550, most frequently naming the engine, tires & wheels and fuel system categories. 5 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VEHICLE SPEED CONTROL

Oct 13, 2009
4,500,000 units potentially affected
The defect: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
The risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
The remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
FORD MOTOR COMPANYManufacturer number 09S09View on NHTSA.gov

VEHICLE SPEED CONTROL

Mar 6, 2007
155,584 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
The risk: OVERHEATING COULD RESULT IN SMOKE, BURN, OR AN UNDERHOOD FIRE.
The remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017, 05V388, AND 06V286)
FORD MOTOR COMPANYManufacturer number 05S28View on NHTSA.gov

FUEL SYSTEM, GASOLINE

Jun 13, 2006
58,640 units potentially affected
The defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
The risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
UFI FILTERS USAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jan 26, 2015

TL*THE CONTACT OWNS A 2003 FORD E-550. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 43,000.

NHTSA ID
10678829
Incident
Jan 19, 2015
Mileage
43,000 mi
Fuel system
Filed Sep 25, 2007

IN REFERENCE TO OUR 2003 FORD F-550 DIESEL DUMP TRUCK. THE FIRST DOCUMENTED OCCURRENCE THE PROBLEM OF LOSS OF POWER WHILE ON THE ROAD AND RUNNING WAS BACK IN 2005. THE PROBLEM WAS FINALLY PROPERLY DIAGNOSED ON 9/13/07 BY MCCAFFERTY FORD. THE PROBLEM WAS THAT THE LINING OF THE FUEL TANK WAS FLAKING AWAY AND CLOGGING THE FUEL LINES, FUEL PUMP AND FILTER. FORD'S REASON FOR THIS HAPPENING WAS THAT 5% OR MORE OF BIODIESEL WAS USED IN THE TANK. AFTER MUCH RESEARCH WE HAVE FOUND THAT JUST ABOUT ALL OF OUR FUEL PURCHASED FOR THIS VEHICLE WAS MANUFACTURED BY EITHER EXXON OR SUNOCO. WE HAVE BEEN ABLE TO OBTAIN STATEMENTS FROM BOTH EXXON AND SUNOCO THAT DETERMINE UNDENIABLY THAT THERE IS NO CHANCE ANY BIODIESEL WAS PURCHASED FROM THEM. BEYOND THOSE STATEMENTS, SUNOCO HAS OFFERED TO NOT ONLY TEST THE FUEL WE SAVED FROM THE TANK, BUT WILL ALSO RUN TESTS ON EVERY STATION WE PURCHASED FROM AND GO TO THEIR BOARD AND ATTORNEYS ON OUR BEHALF WITH THIS ISSUE. MCCAFFERTY FORD HAS ALSO SHOWN THEIR SUPPORT OF US, JUST IN ORDER TO KEEP US HAPPY AS THEIR CUSTOMER, HAS CREDITED US BACK HALF OF THE REPAIR COSTS. THESE TANKS ARE OBVIOUSLY FAULTY FOR SOME REASON OTHER THAN THE USE OF BIODIESEL IN THEM. CUSTOMER CARE SPECIALIST IN THE ESCALATED DEPARTMENT TOLD US THAT MCCAFFERTY FORD STATED THAT THERE WAS PROOF OF THE FACT THAT THERE WAS 5% OR MORE OF BIO DIESEL USED AND THAT WAS THE SOLE BASIS OF FORD?S DENIAL. NO ONE AT MCCAFFERTY MADE THAT STATEMENT TO ANYONE. NOR IS THERE ANY PROOF OF SUCH. AND, MCCAFFERTY STATED THAT THEY HAVE ADDRESSED THIS SAME ISSUE WITH FORD 6 OR 7 TIMES PRIOR TO OUR ISSUE AND THAT FORD HAS BEEN ?VERY UNCOOPERATIVE?. WE CAN SUBSTANTIATE THE FACT THAT NO BIODIESEL WAS EVER PUT IN THIS TRUCK AND SHE HAS THE ABILITY TO ACCOUNT FOR, SUPPORT THE MAKE-UP OF, AND OBTAIN DOCUMENTATION ON EVERY DROP OF FUEL EVER PUT IN THIS TRUCK. *JB

NHTSA ID
10204079
Incident
Sep 12, 2007
Brakes
Filed Aug 20, 2007
Crash reported

IN THE THIRD WEEK OF JUNE 2007 MY WIFE MOVED MY TRUCK FROM THE PARKING SPOT IN THE DRIVEWAY, BRAKED TWICE WITH NO PROBLEM. ON THIRD BRAKE DEPRESSION, PEDAL WENT TO THE FLOORBOARD. TRUCK IMPACTED OUR 2004 FORD EXPLORER IN THE DRIVEWAY, DAMAGE TO BOTH VEHICLES APPROXIMATELY $3000 TOTAL. AFTERWARDS THE BRAKES MAINTAINED PRESSURE. (THE F250 HAD BEEN PARKED FOR ABOUT FIVE DAYS WITHOUT MOVEMENT). ON AUGUST 17,2007 I PICKED UP THE F250 AFTER BEING PARKED AT THE AIRPORT FOR FIVE DAYS (HIGH TEMPERATURES - 100 DEGREES). AFTER STARTING, BRAKES APPLIED GOOD FOR TWO LIGHT APPLICATIONS, THIRD APPLICATION RESULTED IN PEDAL GOING COMPLETELY TO THE FLOOR. RAPID ACTIVATION OF THE EMERGENCY BRAKE STOPPED VEHICLE PRIOR TO ANY COLLISION. ONCE IS A FLUKE, SECOND IS A DEFECT. TOOK F250 TO FORD DEALER, COULD NOT DUPLICATE FAILURE. WAS GOING TO HAVE ME DRIVE AWAY AS IF THERE WAS NO PROBLEM. AFTER CALL BACK TO FORD TECH, THEY THOUGHT POSSIBLE MASTER BRAKE CYLINDER PROBLEM. F250 LEFT AT DEALERSHIP FOR MASTER CYLINDER REPLACEMENT AFTER BEING TOLD THAT THEY WOULD HAVE TO SIGN LIABILITY IN THE EVENT OF FAILURE. MASTER CYLINDER WILL BE RETAINED AND AVAILABLE FOR NHTSA INSPECTION IF REQUESTED. *TR

NHTSA ID
10200215
Incident
Aug 17, 2007
Mileage
45,000 mi
Engine
Filed Jun 5, 2007

WHILE DRIVING TRUCK ENGINES WOULD SHUT OFF AND THEN RESTART. THIS HAPPENED A COUPLE OF TIME ON A NARROW MOUNTAIN ROAD CAUSING ME TO LOSE STEERING FOR A SECOND OR TWO, VERY SCARY. PROBLEM FIXED AFTER I REPLACED THE CPS ON MY OWN. *TR

NHTSA ID
10192509
Incident
Dec 16, 2006
Mileage
46,000 mi
Transmission
Filed May 4, 2007

TRANSMISSION PROBLEMS, FORD F-250 POWER STROKE DIESEL, WILL NOT GO INTO REVERSE WILL NOT CHANGE GEARS CORRECTLY. *TR

NHTSA ID
10189767
Incident
May 1, 2007
Mileage
90,000 mi
Tires & wheels
Filed Apr 19, 2007

DRIVING EAST BOUND ON I-30 1/2 MILE WEST OF EXIT 121, THE TREAD CAME OFF OF THE DRIVER SIDE FRONT. *TR

NHTSA ID
10188332
Incident
Mar 25, 2007
Mileage
33,900 mi
Engine
Filed Mar 27, 2007

MY HUSBAND WAS HAVING A ROUTINE OIL CHANGE ON HIS 2003 F-350 FORD DIESEL WHEN THE TECHNICIAN NOTICED HE HAD A RADIATOR LEAK, THERE WAS A HOLE IN A RADIATOR HOSE. THE LARGE DEALERSHIP WAS OUT OF STOCK OF REPLACEMENT HOSES. (THERE'S A CLUE THAT THIS IS A WIDESPREAD PROBLEM) THEY DECIDED TO PULL ONE FROM ONE OF THE USED TRUCKS IN STOCK AND HAD TO CHECK THREE BEFORE THEY FOUND ONE WITHOUT A HOLE (THERE'S A SECOND CLUE) I FOUND THE FOLLOWING ON-LINE "SO I TOOK MY TRUCK IN FOR A COOLANT LEAK..MORE LIKE AN ADDED DRAIN IN A 3" HOSE THAT TO ME LOOKS LIKE THE RETURN UNDER THE ENGINE. THIS HOSE IS LOCATED IN VERY CLOSE PROXIMITY TO THE STEERING BOX.....YEP...A HOLE WAS WORN IN THIS HOSE FROM THE STEERING..." THIS INDICATES TO ME THAT THERE IS A DESIGN FLAW PLACING THE RADIATOR HOSE TOO CLOSE TO THE STEERING MECHANISM. OVERHEATING AND STRANDED MOTORISTS CONSTITUTES A SAFETY ISSUE. *JB

NHTSA ID
10186280
Incident
Mar 27, 2007
Tires & wheels
Filed Mar 20, 2007

FIRESTONE STEELTEX LT265/75/R16 R4S TIRES - SIDEWALLS ARE SEPARATED AT THE RAISED LETTERS. THIS ISSUE WAS IDENTICLE ON ALL 4 TIRES. TIRES WERE ORIGINAL EQUIPMENT ON A FORD EXCURSION - 2003 2WD DIESEL. TIRES CURRENTLY HAVE 48000 MILES WITH GOOD TREAD REMAINING. I CAN LIFT UP THE LETTERING AND SEE THE SIDEWALL FIBERS ON THE SIDEWALLS. THIS VEHICLE IS NEVER USED OFF ROAD AND SPECIFICALLY USED FOR LONG DISTANCE TRAVEL. I AM GOING TO REPLACE THESE TIRES TOMORROW, 3/21/2007. I HAVE NOT AT THIS TIME HAD A BLOWOUT OR FLAT TIRE BUT THESE TIRES ARE EXTREMELY UNSAFE.*AK

NHTSA ID
10185672
Incident
Mar 20, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ASI-44534

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: WHEN SHIFTING BETWEEN PARK, REVERSE AND/OR DURING 2-3 SHIFT, AN INTERMITTENT CLUNK OCCURS WITH A TORQSHIFT TRANSMISSION. MODEL 2003-2014 F-SUPER DUTY, E SERIES, EXCURSION, F-53 MOTORHOME CHASSIS, LOW CAB FORWARD. *PE

05248

SUSPENSION

VIBRATION/HARSHNESS ABOVE 45 MPH (72 KM/H) AFTER TIRE BALANCE. *TT

04N03

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CUSTOMER SATISFACTION PROGRAM 04N03. ADDITIONAL WARRANTY COVERAGE FOR ANTI-LOCK BRAKE SYSTEM MODULE. *TT

18250

POWER TRAIN

INTERMITTENT CLUNK ON 3-2 DOWNSHIFT DURING COASTDOWN/TIP-IN. OASIS. TO INCLUDE 2005 F-150, E-SERIES AND EXPEDITION. *TT

18069

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

LOW POWER AND/OR DIAGNOSTIC TROUBLE CODE P0299 OR P2263 - TURBOCHARGER DIAGNOSTIC SERVICE TIP. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E550 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000
2017000
2009000
2008000
2007000
2006310
2005410
2004130
2003Viewing665054.3
2002120
2001010
2000010
1999010
1998010
1997010
1996010
1995010
1994010
1993010
1992010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.