Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 2, 2008
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 81 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1996 Ford Econoline submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Apr 2, 2008
TL*THE CONTACT OWNS A 1996 FORD ECONOLINE. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL:ACCELERATOR PEDAL IN FEBRUARY OF 2008. SINCE THAT TIME, HE HAS CALLED THE DEALER FIVE TIMES AND WAS INFORMED TO CALL BACK THE FOLLOWING WEEK. ON APRIL 2, 2008, HE WAS INFORMED TO CALL BACK IN AUGUST. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 124,000. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
NHTSA ID
10223161
Incident
Apr 2, 2008
Driver assistance
Filed Mar 6, 2008
1996 FORD ECONOLINE WITH FUSED JUMPER HARNESS RECALL. CONSUMER STATES THAT THE DEALER KEEPS TELLING HIM THAT THE PARTS ARE NOT AVAILABLE. CONSUMER IS VERY UPSET WITH THE UNSATISFACTORY WAY THIS RECALL IS BEING TAKEN CARE OF. *KB
NHTSA ID
10220615
Incident
Jan 1, 1901
Driver assistance
Filed Feb 28, 2008
TL*THE CONTACT OWNS A 1996 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER REPLACED THE SWITCH A FEW MONTHS AGO; HOWEVER, FORD IS CURRENTLY SENDING THE CONTACT ANOTHER LETTER STATING THAT THE PART THEY REPLACED WAS STILL DEFECTIVE, AND HE NEEDS TO MAKE ANOTHER APPOINTMENT. THE LETTER REQUESTS THAT HE LEAVE THE VEHICLE AT THE DEALER WHILE IT IS BEING REPAIRED. THE CONTACT HAS BEEN DRIVING THE VEHICLE FOR YEARS AND WAS NOT AWARE THAT IT COULD CATCH FIRE. HE IS SCARED TO DRIVE THE VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 88,000.
NHTSA ID
10219378
Incident
Feb 28, 2008
Driver assistance
Filed Feb 26, 2008
Fire reported
TL*THE CONTACT OWNS A 1996 FORD ECONOLINE. WHILE PARKED, THE VEHICLE BEGAN SMOKING AND THEN CAUGHT FIRE. THE FIRE ORIGINATED FROM THE CRUISE CONTROL AND DESTROYED ALL OF THE SWITCHES, BUTTONS, AND MIRROR ON THE DRIVER SIDE DOOR. THE CONTACT HAS PICTURES. UPDATED 5/20/08 *CN
NHTSA ID
10219178
Incident
Feb 12, 2008
Mileage
134,495 mi
Driver assistanceElectrical
Filed Oct 17, 2007
Fire reported
TL*THE CONTACT OWNS A 1996 FORD ECONOLINE. AFTER THE VEHICLE HAD BEEN PARKED FOR 24 HOURS, IT BURST INTO FLAMES. THERE WERE NO PRIOR WARNINGS. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE INSURANCE INVESTIGATOR STATED THAT THE FIRE WAS CAUSED BY SOMETHING ELECTRICAL IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED. PERSONAL ITEMS THAT WERE IN THE YARD WERE BURNED AND DAMAGED. THE VEHICLE WAS REPAIRED LAST NOVEMBER FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). THE CRUISE CONTROL NEVER WORKED PROPERLY AFTER THE REPAIR WAS MADE. THE CURRENT AND FAILURE MILEAGES WERE 157,000. UPDATED 02-19-08 *BF
NHTSA ID
10205965
Incident
Oct 13, 2007
Mileage
157,000 mi
Heating & air conditioningDriver assistanceElectrical+2 more
Filed Sep 20, 2006
1996 FORD ECONOLINE ELECTRICAL SYSTEM REPEATEDLY CAUSED THE VAN TO BREAK DOWN. *KB THE AIR CONDITIONING COMPRESSOR SEIZED AND THE SERPENTINE BELT NEEDED TO BE REPLACED. THE IGNITION MODULE WAS REPLACED. THE TIE RODS NEEDED TO BE REPLACED WHICH FAILED WHILE THE CONSUMER WAS DRIVING. THE CRUISE CONTROL STOPPED WORKING AND THE ABS, AIR BAG AND ENGINE LIGHTS ILLUMINATED. *JB
NHTSA ID
10170132
Incident
Jan 1, 1901
Mileage
20,000 mi
Driver assistance
Filed Sep 6, 2006
Fire reported
1996 CLUB WAGON CHATEAU THEFT ALARM CAME ON/OFF CAUSING VEHICLE NOT TO START THE NEXT MORNING. *TS THE ALARM ONCE AGAIN SOUNDED AND WAS TURNED OFF. A FEW HOURS LATER THE VEHICLE WAS ON FIRE. THE VEHICLE'S CRUISE CONTROL DEACTIVATION SWITCH HAD FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. ANOTHER VEHICLE WAS DAMAGED IN THE FIRE. THE CONSUMER'S VEHICLE WAS A TOTAL LOSS. *NM
NHTSA ID
10168031
Incident
May 6, 2005
Driver assistance
Filed Jan 5, 2006
Fire reported
DRIVING DOWN EXPRESSWAY, STOPPED TO DROP NEWPHEW OFF VAN SMELLED HOT/BURNING OPENED HOOD FIRE PRESENT. CRUISE CONTROL PART ON RECALL FOR OTHER FORDS STARTED FIRE. PUT FIRE OUT. FORD REFUSES TO PAY FOR PART EVEN THOUGH EXACT PART ON RECALL, BECAUSE IT IS ON A VAN NOT A TRUCK. IT IS STILL THE SAME FAULTY PART AS THE TRUCKS. HAS BURNED CRUISE CONTROL, BRAKE FLUID CHAMBER ELECTRICAL WIRES UNDER IT AND SHORTED OUT ALTERNATOR. *NM
NHTSA ID
10147015
Incident
Aug 7, 2005
Mileage
111,000 mi
Driver assistance
Filed Oct 31, 2005
Fire reported
DT: THE CONTACT STATED CRUISE CONTROL STOPPED WORKING. THE LOCAL REPAIR SHOP REPLACED A 15 AMP CIRCUIT BREAKER. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY FIVE HOURS IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED. THE INSURANCE INVESTIGATOR COULD NOT DETERMINE THE CAUSE OF THE FIRE. *AK THE CONSUMER BELIEVED THE FIRE WAS RELATED TO THE CRUISE CONTROL. UPDATED 12/07/05. *JB
NHTSA ID
10141269
Incident
Oct 5, 2005
Mileage
98,000 mi
BrakesDriver assistance
Filed Mar 11, 2002
Crash reported1 injury reported
VAN WAS SLOWING GETTING UP SPEED THEN SURGED WHILE PARKING AND DID NOT STOP WHEN BRAKES WERE APPLIED. THE VAN HIT A PARKED PICKUP AND PUSHED IT UP THE PARKING LOT EMBARKMENT. THE ABC LIGHT CAME BEFORE THE ACCIDENT.*AK
NHTSA ID
759218
Incident
Nov 17, 2001
BrakesDriver assistance
Filed Nov 18, 1999
Crash reported
WHILE AT A STOP THE VAN ACCELERATED ON ITS OWN AND OVERRODE THE BRAKES. THIS PROBLEM CAUSED A CRASH IN APRIL OF 1997 AND SEVERAL NEAR MISSES. DEALER WAS NOT ABLE TO DUPLICATE PROBLEM, AND FIND OUT WHAT WAS CAUSING THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ID
853115
Driver assistanceTires & wheels
Filed Jun 9, 1999
TIRE FAILURE/BLOW OUT WHILE DRIVING, CONSUMER BRAKED VEHICLE HOWEVER THE CRUISE CONTROL DID NOT DISENGAGE. WHEN REPAIR OF THE TIRE WAS COMPLETED THE CRUISE CONTROL WORKED FINE. MJS
NHTSA ID
546074
Incident
May 15, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own