Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2009 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV
We have maintained this vehicle from its start. It has been developing a burn out on both rear turn signals in the last two years. The bulbs seem to require replacement more than once every six months. The bulbs seem to be overheating and actually melting the plastic between the bulb glass and the insert itself. Viewing this online it seems to be a problem that goes back for years and yet Ford maintains it is not their problem. I feel it's dangerous and could cause a fire if this continues and seems to affect a majority of customers.
The contact owns a 2009 Ford Edge. The contact stated that the driver-side rear tail light bulb would frequently burn out after replacement. Upon initially taking the vehicle to a dealer, she was informed that the bulb outlet would overheat while at a stop and that the bulb receptacle had begun to melt. The contact was also informed that the same failure had occurred in the passenger side tail light; however, the bulb had yet to burn out. The contact had a preliminary diagnosis performed by an independent mechanic who stated that the bulb receptacles would need replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
THE TAILLIGHT SOCKETS MELTED WITHOUT ANY WARNING IN THE DASHBOARD. THE SOCKET PLATIC IS TOTALLY MELTED BAD
BRAKE AND TURN SIGNAL LIGHT SOCKET IS BURNT AND CHARRED. I HAVE HAD TO REPLACE THE BULBS AT LEAST EVERY OTHER MONTH. I WAS TOLD BY FORD THAT I MUST HAVE USED THE WRONG WATTAGE BULB. INTERNET SEARCHES SUGGEST OTHERWISE. THERE ARE COUNTLESS OTHER COMPLAINTS REGARDING THE EXTREMELY HAZARDOUS AND DANGEROUS ISSUE. FORD WILL NOT ACKNOWLEDGE THAT THERE IS AN ISSUE OR OFFER TO PAY THE $100 TO FIX THE PROBLEM.
I HAD TO REPLACE BOTH HEADLIGHT SOCKETS AS THEY MELTED LIKE THE RECALL I JUST READ ABOUT ON THE CROWN VICTORIAS.
DURING NORMAL HIGHWAY OPERATION THE RIGHT REAR TAILLIGHT FAILED. INSPECTION OF THE FAILED COMPONENT FOUND THE TAILLIGHT SOCKET HAD MELTED. THERE WAS NO PRIOR INDICATION OF CIRCUIT BREAKDOWN, IE: FUSE BLOWN, ETC. ALL PARTS WERE FACTORY INSTALLED AS NONE HAD BEEN PREVIOUSLY REPLACED FROM NEW.
REAR LEFT TURN SIGNAL BURNT OUT. REPLACED, BUT ENTIRE LIGHT ASSEMBLY INCLUDING TURN SIGNAL, BACK UP LIGHTS, AND BRAKE LIGHTS, AND REAR BACKUP SENSOR NOT WORKING NOW. REPLACED ALL BULBS AND SOCKETS FOR EACH AND STILL NOT WORKING. MECHANIC REPLACED WIRING HARNESS ON TURN SIGNAL AND FINALLY FIXED THE PROBLEM. BURNT OUT BULB WAS BLACK AND CHARRED AND SHORTED OUT THE ENTIRE DRIVERS REAR LIGHT ASSEMBLY CONTROLS AND SENSORS.
CONTINUE RIGHT REAR TAIL LIGHT BURNOUT. PLASTIC ON BLUBS MELTED. DISCOLORATION ON SOCKET. I NOW HAVE ABOUT 100,000 MI ON THE CAR AND HAVE REPLACED 5 BULBS. I WROTE A LETTER TO FORD AND THEY REJECTED MY COMPLAINT. THIS IS A FIRE HAZARD. INDUSTRIAL PLASTIC MELTS AT ABOUT 300 OF. THIS IS A DESIGN DEFECT WHICH FORD IS IGNORING! I CAN PROVIDE PHOTOS OF BURNED OUT BULBS AND DAMAGED SOCKET. LEFT REAR TURN BULB SVL 12V 3157. *JS
BOTH TAIL LIGHTS HAVE BURNED HOLES THROUGH THEIR OUTER CASINGS. THEREFORE, WHEN I BRAKE THERE IS NO DIFFUSION OF THE BULB, JUST THE BRIGHT LIGHT OF THE BULB SHINING. MECHANICS AT MY LOCAL FORD DEALERSHIP ADMITTED THE PROBLEM IS CAUSED BY FAULTY WIRING, WHICH MAKES THE BULBS BURN TOO HOT, RESULTING IN THE MELTING OF CERTAIN AREAS OF THE PROTECTIVE CASINGS. BUT AFTER INFORMING FORD MOTOR COMPANY OF THE ISSUE, INCLUDING SENDING PICTURES OF THE DAMAGE, I'M STILL BEING ASKED TO PAY FOR ALMOST HALF OF THE REPAIR; THIS WHEN I DIDN'T CAUSE THE PROBLEM AND I'M STILL COVERED UNDER THE EXTENDED WARRANTY PACKAGE OF UP TO 10 YEARS OR 100,000 MILES. I'VE REVIEWED OTHER COMPLAINTS, AND I'M NOT THE FIRST PERSON TO DEAL WITH THIS EXACT ISSUE. SOME HAVE HAD FORD COVER THE COSTS, AS THEY SHOULD, AS IT IS THEIR EQUIPMENT THAT IS FAULTY. BUT OTHERS ARE IN THE SAME BOAT AS ME, WAITING FOR THE COMPANY TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. AS THE CONSUMER AND A NON-CAR EXPERT, I HAVE NO GRASP ON THE RANGE OF POTENTIAL DAMAGE OR HAZARD THIS PROBLEM POSES. I DON'T KNOW IF BURNED BULBS AND MELTED CASINGS ARE THE EXTENT OF THE PROBLEM, OR IF I'M DRIVING AROUND WITH THE CHANCE OF A FIRE LOOMING. I JUST KNOW I'M DEALING WITH BAD WIRING, AND NOTHING GOOD COMES OF THAT. *TR
BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE TAIL LIGHT AND TURN SIGNALS FAILED. THE LOCAL MECHANIC INSPECTED THE TAIL LIGHT AND FOUND THE LIGHT BULB SOCKET BURNED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 60,000.
DRIVER'S SIDE, REAR TAIL LIGHT/ TURN SIGNAL WAS SIGNALING FAST, LETTING ME KNOW THERE WAS AN ISSUE. THE NEXT DAY, IT NO LONGER SIGNALED ABNORMALLY. THE FOLLOWING DAY IT WAS FAST AGAIN AND NO LONGER ILLUMINATING. WHEN I WENT TO REPLACE THE BULB, THE SOCKET WAS BLACK AND MELTED. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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