2017 Ford Edge Owner Complaints

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11756328

Incident

May 20, 2026

Mileage

50,000 mi

2017 FORD EDGE WITH APPX. 82,000 MILES DIAGNOSED WITH COOLANT INTRUSION IN # 3 CYCLINDER (FORD 2.0 LITTER MOTOR)

NHTSA ID

11754456

Incident

Aug 3, 2026

I HAVE A KNOWN ISSUE OF COOLANT INTRUSION IN CYLINDER 2 FORD HAS A TSB 19-2346 AND ARE AWARE OF THE ISSUE I AM ALSO AWARE OF MILLER VS FORD WICH WAS SETTLED JUNE 22, 2026 DUE TO THE SAME ISSUE I AM LOOKING FOR A GOODWILL ENGINE REPLACEMENT FROM FORD.

NHTSA ID

11753937

Incident

Jul 24, 2026

Problem: Rear brake flexible hose leak. The right rear flexible brake hose failed as I was driving home. The brake pedal went to the floor. Fortunately, that only occurred one block from my home. I parked my car in my driveway and looked for the source of the problem. My initial thought was that my brake master cylinder may have failed, so I added DOT4 brake fluid to the brake fluid reservoir. The fluid immediately drained to the right rear tire and on to the ground. I did an internet search and discovered the recall. On XXX I called my local dealer (Bob Bell Ford, [XXX]) and the lady confirmed that the flexible brake hose for the recall was NOT available. I asked her to document my phone call and concern. Ford's own web site stated that my vehicle has a Ford recall campaign dated 2025-08-25, Campaign 25S87/25V544. Rear flexible brake hose leak. This is a SAFETY issue. I was advised to get the flexible brake line replaced at an independent repair shop and provide the receipts to them for possible reimbursement from Ford. I was informed that the recall has NOT officially been issued and that I should receive notification in September 2026. On XXX called Ford HQ on their Customer Service line. They recorded my VIN. The lady informed me that the flexible brake line was not available and to wait for the official recall notice. I stated to her, in other words, my car should be a paper weight that can't be used. She understood my concern. The only way that Ford would reimburse me would be if the work was done by a Ford dealer, using Ford parts (that's currently impossible). I advised that I had no choice but to take it to an independent repair shop and use aftermarket parts to get the SUV back on the road. She said that she would advise her superiors of my concern. On XXX, my SUV was towed on a flatbed to Prince's Tire and Auto Service Pasadena MD for repair. On XXX Prince's CONFIRMED that the right rear flexible brake hose had failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

NHTSA ID

11753501

Incident

Jul 21, 2026

Over several days prior to 2/10/2026, my vehicle showed continuous brake fluid loss, brake fluid warning light illumination, and significantly increased pedal travel, causing extended stopping distance and near loss of braking. On 2/10/2026 I brought the vehicle to AutoNation Ford Frisco (WO #963104); their OASIS report confirmed open recall 25S87 — rear brake flexible hose leak — on my VIN. The advisor confirmed no remedy was available and advised against driving until Ford released a fix. Because this was my only vehicle and it was unsafe to operate, I had no option but to take it to an independent shop, which confirmed and repaired the failed rear brake hose. This defect posed a serious risk of extended stopping distance and reduced braking capability, endangering myself and others on the road. Documentation (dealer work order, OASIS report, repair invoice) available upon request. Total out-of-pocket cost: $959.60

NHTSA ID

11753277

Incident

Feb 10, 2026

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ID

11752057

Incident

Jul 19, 2026

Mileage

90,000 mi

My motor failed me in my 2017 ford edge 2.0. Very bad misfire from the famous coolent problem caused by Fords decision to make a bad design with coolent ports between the cylinders, that as had my car bucking and was actually very dangerous on the highway i broke down on. Almost cause a accident. When this happen i lost brakes for a second. Car was clunking and bucking do to the motor not running probably with the misfire and motor filled with coolent.. I have 90k miles on this car. Ridiculous. There's no recall yet which is very unprofessional on ford end to make people pay for this fix that is uncontrollable and very pricey

NHTSA ID

11752004

Incident

Jun 5, 2026

I just bought this used ford edge for my high school daughter. I took it to two different mechanics. Both indicated misfiring happening which means need a new engine. Mechanics said this is widely known issue. Why can dealers sell these cars with a widely known defect. This will create undue financial hardship to me and my family. My stress and anxiety are terrible on this issue.

NHTSA ID

11751958

Incident

Jul 14, 2026

Component Failure: Engine - I am reporting a dangerous engine defect in my 2017 Ford Edge which involves the 2.0L EcoBoost I4 F DOHC 14v engine. My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. My vehicle started having issues with coolant levels in December 2025, which led to believe that it was the water pump. This was the first indicator that coolant was leaking somewhere. The repair shop replaced the water pump along with the thermostat and heater hose. Later that week the vehicle started stalling and left my daughter stranded. It was able to be jumped and driven to a shop where the battery was replaced thinking that maybe that was the issue. Within 24 hours the engine started backfiring which left my daughter stranded again. The vehicle was towed to the shop and water pump was replaced again under the warranty but the vehicle just kept backfiring and wouldn't start. It was towed to a Ford dealership where they said that it may need a new engine. Ford knew of the coolant engine intrusion issue and pretended that they didn't know what caused the engine failure and the only solution is an $8k new engine. This has caused an impact and financial burden. My vehicle is currently inoperable. I am facing a repair estimate of $8,000 – $10,000 in addition to all the prior repairs leading up to this catastrophic engine failure . My daughter was left stranded twice and other owners are being left stranded as well with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. My Ford Case # CXH06505814-Q0P6Z4

NHTSA ID

11751818

Incident

Dec 12, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11751492

Incident

Aug 22, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11750823

Incident

Jul 16, 2026

The contact owns a 2017 Ford Edge. The contact stated that while attempting to secure the front driver's side seat belt, the seat became detached from the floorboard of the vehicle. Due to the failure, the driver could not be secured by the seat belt as needed. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet contacted or notified of the failure. The failure mileage was 74,000.

NHTSA ID

11749912

Incident

Jul 12, 2026

Mileage

74,000 mi

2017 Ford Edge started generating codes for misfires on Cylinder #2. The recommendation was to replace all spark plugs and ignition coils. This work was performed and the code was cleared. In a few days the same code re-appeared. I took our Edge to a Ford dealership in Clarksville TN. The diagnosis is that the engine suffers from coolant intrusion in cylinder #2. The dealership wants $10,000 to replace the long block. Since this is a known manufacturer defect by Ford Motor Company shouldn't we receive some financial assistance to have this engine replaced. The vehicle has 80000 miles on it. Any help is appreciated!

NHTSA ID

11749770

Incident

Jun 2, 2026

The contact owns a 2017 Ford Edge. The contact received notification of NTHSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lost braking power. The vehicle was towed to the dealer, where it was repaired with in-house parts at the owner's expense. The contact was currently awaiting the release of the recall remedy to apply for reimbursement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,159.

NHTSA ID

11748539

Incident

Sep 15, 2025

Mileage

130,159 mi

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated intermittently. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was taken to AutoZone, where diagnostic trouble code: B41-49 was retrieved, indicating an electronic brake failure. The vehicle was not repaired. The contact stated that the failure reoccurred while driving. The contact turned off and restarted the vehicle. Upon driving a short distance, the transmission park warning light illuminated, and the transmission independently shifted to park(P). The contact stated that the vehicle was inoperable. The dealer was made aware of the failure and advised the contact to bring the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The contact researched the failure and became aware that the vehicle was previously repaired under NHTSA Campaign Number: 22V413000 (Power Train) in December 2025. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in December 2025. The contact was informed that the vehicle was not currently covered under a recall and was referred to the NHTSA Hotline to report the safety failure. The failure mileage was approximately 52,000.

NHTSA ID

11748494

Incident

Jul 5, 2026

Mileage

52,000 mi

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was contacted by letter and informed the contact that no assistance would be provided. The failure mileage was 29,651.

NHTSA ID

11747634

Incident

Mar 30, 2026

Mileage

29,651 mi

Check engine light came on, engine started "sputtering". No danger at time. Took to established repair center who notified us the engine had a common problem with this year/model Ford where the coolant leaks into the engine block. Total engine replacement is only option. We were told Ford knows about this but is doing nothing about it. Also told if we were to continue driving it it would likely cause catastrophic engine failure, possibly while driving. 143,000 miles. Ford should be held criminally responsible for the loss of the vehicle if no assistance is offered. Repair or monetary.

NHTSA ID

11747416

Incident

Jun 8, 2026

I am submitting this complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. My vehicle has experienced the well-documented coolant intrusion defect that allows engine coolant to leak into one or more cylinders. This defect has resulted in engine misfires, coolant loss without any visible external leak, and ultimately complete engine failure, leaving the vehicle inoperable. A Ford dealership previously diagnosed the vehicle and confirmed that coolant was leaking into one of the engine’s cylinders. The recommended repair was replacement of the entire engine, at an estimated cost of several thousand dollars. This diagnosis was made after the vehicle began exhibiting symptoms consistent with internal coolant intrusion, including rough running and loss of coolant. The vehicle has since deteriorated to the point that it no longer runs. This is not an isolated incident. Numerous owners of 2015-2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine have reported identical failures. There is significant public documentation of this defect, including technical service bulletins, owner complaints, and ongoing litigation alleging that Ford knew of the defect. The issue appears to stem from the engine block design rather than normal wear and tear or poor maintenance. This defect presents a serious safety concern. An engine can begin misfiring or lose power unexpectedly while driving, increasing the risk of being stranded in traffic or involved in a collision. In many cases, owners receive little warning before the engine becomes unsafe or completely fails. The cost of repair is extremely high because the recommended solution is replacement of the entire engine rather than repair of a single component. I respectfully request that the NHTSA investigate this defect and determine whether a safety recall is warranted. Consumers should not be responsible for the cost of replacing an engine that fails due to an apparent manufacturing or design defect.

NHTSA ID

11747414

Incident

May 22, 2024

2.0 liter eco boost engine intrusion. One owner, all maintenance records

NHTSA ID

11747160

Incident

Jun 29, 2026

I started having issues with my vehicle and took it to the dealership. I was informed that I was getting coolant intrusion in the 4th cylinder and would need a full engine replacement. This is for a 2017 ford edge with a 2.0L ecoboost engine.

NHTSA ID

11746318

Incident

Jun 22, 2026

My 2017 Ford Edge SEL with the 2.0L EcoBoost engine has a diagnosed coolant leak and misfire/startup codes P0302 and P0316. The vehicle hesitates and rumbles during startup and sometimes feels like it may shut off. The diagnosis appears consistent with the known Ford 2.0L EcoBoost coolant intrusion/coolant-in-cylinder issue. I was told the engine may need replacement, estimated around $10,000. Ford opened case CXH-08391857 but advised there is no active recall or financial assistance because the vehicle is out of warranty. I am reporting this because an engine misfire/possible stall condition may create a safety concern.

NHTSA ID

11746302

Incident

May 7, 2026

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brakes and check engine warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 167,000.

NHTSA ID

11745936

Incident

Jun 19, 2026

Mileage

167,000 mi

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved recall is associated with the car. However Ford Motors did not warn me that the brakes were having issues on the car.

NHTSA ID

11745803

Incident

Jun 19, 2026

Vehicle: 2017 Ford Edge Titanium, 2.0L EcoBoost, AWD Mileage at Incident: ~90,000 (mountain 2 lane canyon road steep cliffs and very little pull off space) Description of Problem: While driving uphill on a 2-lane mountain road, my vehicle displayed “Engine Coolant Over Temperature” (and related engine heat) warnings. The temperature gauge rose rapidly, engine power was severely limited (could not exceed ~40 mph even with full throttle), and pink coolant fluid was visibly boiling and gushing from the reservoir/overflow tank. I immediately pulled over safely. After cooling for 2–3 hours, the vehicle restarted and completed the climb with lighter driving, but the incident was dangerous due to reduced power on a winding mountain road with oncoming traffic. A check engine light with code P04DB (Crankcase Ventilation System Disconnected) is also present. Coolant pump, relays, fuses, and oil was checked and showed no milky contamination or issues at the time. Some white exhaust and smell was present at the time. This matches the well-known coolant intrusion defect in 2015–2018 Ford 2.0L EcoBoost engines (see TSB 19-2346), where coolant leaks internally into cylinders, causing overheating, misfires, and potential sudden engine failure. Mechanics initially found no issue on a cold check, which is common with this intermittent problem. Safety Risk: Sudden power loss, overheating, and “Engine Coolant Over Temperature” warnings on mountain roads or highways create a serious hazard of stranding, loss of control, or accident. This defect has affected thousands of similar Ford vehicles and should be investigated for a safety recall. I request NHTSA open or expand an investigation into this issue for the 2017 Ford Edge and similar models.

NHTSA ID

11745628

Incident

Jun 18, 2026

Went in and out of gear as I was driving down the road I was almost hit several times do to this. The transmission did go out at 60,000 miles ford would not cover cost

NHTSA ID

11745424

Incident

May 25, 2026