2021 Ford Edge Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Ford Edge, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance3126.5%
- Powertrain (other)3126.5%
- Electrical1311.1%
- Engine1311.1%
- Visibility65.1%
- Fuel system54.3%
- Brakes54.3%
- Suspension32.6%
- Seat belts21.7%
- Other / unspecified21.7%
- Interior & seats21.7%
- Exterior lighting10.9%
- Airbags10.9%
- Steering10.9%
- Transmission10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer, who was unable to complete the recall repair because the dealer was waiting on an Override Code from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue but was unable to help. The contact had not experienced a failure.
The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the local dealer and the manufacturer were contacted, and informed the contact that the VIN was not associated with the recall. The contact explained that a recall letter was removed from the manufacturer and was informed that the VIN was not associated with the recall. The contact stated that the rear-view camera experienced failure for approximately one year. The failure mileage was 29,821.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.
The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads
Screen went black, had to replace the computer behind the screen for 1,500 dollars.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2021 Ford Edge. The contact stated while driving 45 MPH, the sunroof glass exploded without impact, sending glass into the cabin of the vehicle. There was no injury sustained. The vehicle was not diagnosed nor repaired by the dealer or an independent mechanic. The contact stated that the sunroof glass was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger’s side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger’s side mirror assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 40,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.
Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads
I was stopping at a yellow light and the brakes were slow to respond nearly resulting in a collision with the car stopped in front. I initially attributed this to wet brakes since it was raining heavily and I had only gone a short distance. I returned home without further incidence. The next morning my wife took the car and nearly drove into traffic after the car was slow to stop leaving the subdivision. I had the car towed to the dealer, they said the brake booster had failed and that brake booster part is on back order and wouldn't available until the end of October or early November. The car is 3 years old with 25,000 miles. I think the parts back order status may be the result of unexpected demand because of a high failure rate. The dealer said the part in question is a common component used on many different Ford models. I'm not aware of any work stoppage or surge in vehicle demand that would account for the part shortage.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I am have problem with my axle making a clicking sound the axle the is not safe to drive
Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle. I would also think that this could easily become a road hazard if it were of fallen off going down the road.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2021 Ford Edge. The contact stated that while parked, the front passenger seat belt did not latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and was advised that the part was on backorder. The vehicle was not repaired. The failure was approximately 85,000.
seat belts are jammed and wont come out, thr electric component of the chair movies on it's own
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I have had to replace all 4 hubcaps as they have flown off while driving, mist recently while in thr highway at 70 mph. The first incident happened in October of 2024. Prompting me to buy replacement hubcaps rim emblems and hubcaps.
Hi When engaged in Apple Play or Ford Car Play and an incoming call comes in the volume is like 20 and it scares the crap out of us. It's not the phone, as it happens with any phone we plug into the USB or use wirelessly vis bluetooth. Dealer says Fiord is aware but seems to me they are taking too long to fix. I can't help thinking people are going to get into accidents from becoming scared. You can manually turn the volume down while it's ringing but at that time it is too late. It havens every time we get a call since we have owned the car.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
seat belts are jammed and wont come out, thr electric component of the chair movies on it's own
The contact owns a 2021 Ford Edge. The contact stated upon opening the hatchback and taking items in and out of the trunk of the vehicle, the hatchback would close independently. The contact stated that the hatchback door had struck her on the head on four separate occasions. The contact stated that the impact was more severe on one occasion, but she did not seek medical assistance. The vehicle was taken to the dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
While traveling on curvy roads, lane keep assist jerked steering wheel to the left into oncoming traffic. Incident occurred twice, and only when on a right hand curve. Lanes are clearly, and freshly, marked
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
See attached document for complaint.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .