RoadVitals

2007 Ford Escape Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
124
Latest Jul 22, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 29, 2009

What this page shows

Our database holds 124 NHTSA owner-reported complaints for the 2007 Ford Escape Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 124 · page 1 of 5

Other / unspecified
Filed Jul 22, 2024

The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle failed to respond as needed, nearly causing a crash. There was no warning light illuminated. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID
11603752
Incident
Jan 22, 2024
Other / unspecified
Filed May 20, 2024

The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the message "Service Engine Now” was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hybrid propulsion system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,000.

NHTSA ID
11589638
Incident
May 14, 2024
Mileage
227,000 mi
Brakes
Filed Oct 13, 2021

The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.

NHTSA ID
11436606
Incident
Jun 1, 2021
Mileage
43,000 mi
Filed May 21, 2019

SAME AS EVERYONE ELSE, VERY DANGEROUS 'STOP SAFELY NOW' IN THE MIDDLE OF HIGHWAY TRAFFIC, MANAGED TO PULL THROUGH IT ALL AND NOT DIE. IT WAS COLD AND RAINY OUTSIDE WHILE WE WAITED FOR A TOW TRUCK ON A NARROW ROADSIDE. BROUGHT TO NEAR BY FORD DEALERSHIP AND THEY 'THOUGHT' IT MIGHT BE THE DC TO DC CONVERTER BUT WERE NOT SURE ABOUT IT, SO RATHER THAN DROPPING $3 GRAND ON A 'MAYBE' I GOT IT TOWED BACK TO MY HOUSE. WHERE IT NOW SITS AND WON'T START STILL HAS THE SAME ERROR MESSAGE. I FEEL LIKE IT MIGHT BE SOMETHING SMALL, OTHER PEOPLE HAVE SAID THEY CHANGED THE DC TO DC CONVERTER AND ITS USUALLY NOT THE PROBLEM.

NHTSA ID
11209130
Incident
Nov 21, 2018
Mileage
300,000 mi
Steering
Filed May 15, 2019

I WAS TURNING TO A PARKING LOT AND TURNED THE WHEEL ALL THE WAY TO THE PARKING SPOT AND THE LIGHT ON THE DASH ILLIMINATED READS SERVICE POWER STEERING WHEEL. POWER STEERING IS OUT ITS VERY HARD TO TURN ALMOST IMPOSSIBLE. RESTARED THE CAR AND PROBLEM STILL EXIST. FAILURED MILAGE IS ABOUT 160K MILE.

NHTSA ID
11207656
Incident
May 14, 2019
Mileage
164,857 mi
BrakesFuel systemPowertrain (other)
Filed Dec 30, 2018

VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.

NHTSA ID
11164099
Incident
Dec 1, 2018
Mileage
125,000 mi
BrakesSteering
Filed Dec 8, 2018

2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?

NHTSA ID
11157032
Incident
Dec 5, 2018
Mileage
92,340 mi
Steering
Filed Nov 20, 2018

WAS MAKING A RIGHT HAND TURN AND POWER STEERING LOCKED UP IN MIDDLE OF THE STREET , WITH CARS COMING IN BOTH DIRECTIONS NEARLY GOT HIT .... HAD TO USE EXTREME FORCE TO STEER CAR TO SIDE OF STREET..... POWER STEERING MODULE WENT BAD

NHTSA ID
11152995
Incident
Nov 15, 2018
Mileage
227,000 mi
Brakes
Filed Aug 9, 2018

BRAKE FAILURE. PULLING UP TO A STOP SIGN, APPLIED BRAKES, VEHICLE STARTED SLOWING. BRAKES RELEASED AND I HAD TO SLAM MY FOOT ALL THE WAY DOWN TO GET THE CAR TO STOP. BROUGHT TO THE DEALERSHIP AND AM TOLD THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE.

NHTSA ID
11118755
Incident
Aug 8, 2018
Mileage
160,000 mi
Brakes
Filed Aug 4, 2018

FAILURE OF ANTI-LOCK BRAKING SYSTEM WHILE DRIVING ON CITY STREET. POOR BRAKING PERFORMANCE. PROPOSED REPAIR IS TO REPLACE HYDRAULIC ABS UNIT AT A COST OF $5400. VEHICLE HAS ONLY 104,000 MILES AND COULD BE DRIVEABLE IF REPAIRED. I SEE FROM THE NHTSA WEBSITE THAT OTHER OWNERS HAVE HAD THIS EXACT PROBLEM.

NHTSA ID
11115704
Incident
Aug 1, 2018
Mileage
104,000 mi
Electrical
Filed Jul 11, 2018

ON 7/10/18, WHILE WAITING AT A STOP LIGHT TO ENTER A HIGHWAY, CAR STALLED/LOST POWER WITHOUT WARNING. TWO MONTHS EARLIER IN MAY 2018, THE CAR ISSUED A "STOP SAFELY NOW" WARNING WHILE MOVING AT 65MPH. DRIVER WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME BEFORE LOSING POWER. BOTH INSTANCES RESULTED IN RESTARTING THE CAR WITH NO ISSUES AFTER A PERIOD OF REST. MECHANIC ON BOTH OCCASIONS COULD NOT FIND AN ISSUE WITH BATTERY OR ELECTRICAL CONNECTIONS. WATER PUMP (RECALL) WAS ALREADY REPAIRED SEVERAL YEARS AGO IN 2012 AND HAD NO ISSUES WITH STALLING UNTIL 2018.

NHTSA ID
11110840
Incident
Jul 10, 2018
Mileage
177,000 mi
Brakes
Filed Mar 15, 2018

I HAVE A 2007 FORD ESCAPE HYBRID WITH 92518 MILES ON IT. THE BREAK LIGHTS COME ON AND THEN IT HAS LITTLE BREAKS.IT DOES THIS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID THE HCU WAS BAD AND THAT IT WOULD NEED TO BE REPLACED AND THAT IT WAS GOING TO COST ME $6000 - $7000 TO HAVE IT FIXED.I PUT A USED HCU ON IT AND THEY SAID THAT ONE WAS ALSO BAD. I HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HAD TO PUT AN HCU ON BEFORE.I GOT ON LINE AND THIS SEEMS TO BE A VERY COMMON PROBLEM. SO HOW COME THERE IS NO RECALL SINCE THIS HAS TO DO WITH THE BREAKS..IF THIS WAS A TOYOTA THIS WOULD HAVE ALREADY BEEN ADDRESSED..I WILL NEVER BUY ANOTHER FORD VECHIAL AGAIN..I WORK AT A VERY BIG SHOP IN TOWN AND ANYONE WHO ASKES WHAT KIND OF CAR TO BUY I WILL TELL THEM TO BUY A TOYOTA AND NOT A FORD. CAUSE APPARENTLY FORD DOESN'T CARE ABOUT SAFETY. P.S. HOW COME I HAVE TO TAKE IT TO THE DEALER TO HAVE THE BREAKS BLEED.

NHTSA ID
11079681
Incident
Feb 26, 2018
Mileage
92,000 mi
Brakes
Filed Feb 13, 2018

THE ABS LIGHT GOES ON AND I HAVE MINIMUM BRAKES. WHEN ABS AND BRAKE LIGHT GOES ON I HAVE ALMOST NO BRAKES AND I END UP SKIDDING WHEN STOPPING. I HAVE HAVE MULTIPLE NEAR MISSES AND BURNED RUBBER TRYING TO STOP. THESE LIGHTS ARE SPORADIC BUT THEY COME ON AT LEAST 90% OF THE TIME. WHEN THE LIGHTS ARE OFF, THE BRAKES ARE FINE. I HAVE TAKEN IT TO MY MECHANIC AND HE SAID THERE IS NOTHING THAT THEY CAN DO BECAUSE MY BRAKES ARE FINE WHEN THEY CHECK IT. THEY ALSO SAID THAT IT LOOKS LIKE ITS THE ELECTRICAL UNIT THAT IS ON BACK ORDER AND NOT EVEN AVAILABLE. THEY HAVE TOLD ME THAT THIS IS A HUGE PROBLEM FROM MANY FORD OWNERS AND THAT I SHOULD FILE A COMPLAINT TO HAVE THIS RECALLED.

NHTSA ID
11072489
Incident
Feb 9, 2018
Mileage
125,000 mi
Brakes
Filed Feb 2, 2018

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. ON ONE OCCASION, THERE WAS A SEVERE VIBRATION AFTER THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA) WHERE IT WAS DIAGNOSED THAT THE HCU ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

NHTSA ID
11066690
Incident
Mar 2, 2017
Mileage
107,000 mi
Brakes
Filed Nov 15, 2017

ABS LIGHT WILL RANDOMLY APPEAR AND MY BRAKES WILL STOP WORKING! I TOOK IT INTO A MECHANIC AND HE SAID THAT I NEED A REPLACEMENT MASTER CYLINDER. THE BRAKE TRAVEL SENSOR IS THE PROBLEM AND FROM WHAT I'VE READ, MOST PEOPLE WITH THIS CAR HAVE THIS SAME PROBLEM. FORD REFUSES TO ACKNOWLEDGE THIS SAFETY HAZARD. IT IS OBVIOUSLY A MANUFACTURING PROBLEM. THE PROBLEM WILL OCCUR AGAIN AND AGAIN WHILE DRIVING. LIGHTS COME ON. BRAKES STOP WORKING. *TT *JS

NHTSA ID
11046301
Incident
Nov 14, 2017
Mileage
170,000 mi
Filed Oct 20, 2017

OPEN DOOR WARNINGS ARE CONSTANT WHEN DOORS ARE NOT AJAR AND CAR IS IN MOTION. DEALER COULD NOT FIND THE CAUSE OF THIS CONSTANT ANNOYANCE. THIS HAPPENS WITHIN MINUTES OF THE CAR BEING STARTED.

NHTSA ID
11035122
Incident
Oct 1, 2016
Mileage
75,000 mi
Electrical
Filed Sep 11, 2017

VEHICLE STALLED WHILE MY WIFE AND TWO SMALL KIDS WERE DRIVING ON THE FREEWAY. THE "STOP SAFELY NOW" STATEMENT POPPED UP ON THE DISPLAY. SHE MANAGED TO PULL OVER TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AFTER 10MIN. SHE WAS ABLE TO BRING THE VEHICLE HOME. AT HOME VEHICLE COULD NOT BE STARTED AT ALL STILL WITH THE "STOP SAFELY NOW" WARNING ON. TOWED IT TO THE FORD DEALERSHIP AND GOT THE RECOMMENDATION OF A TECHNICIAN TO REPLACE THE DC DC CONVERTER. I APPROVED THE REPLACEMENT BUT VEHICLE STILL DOES NOT WANT TO START. A SUDDEN ENGINE STALL IN THE MIDDLE OF THE ROAD IS INACCEPTABLE WITH TWO SMALL KIDS AND A SERIOUS SAFETY ISSUE. I'D EXPECT FORD TO COVER ALL REPAIRS TO FIX THIS SERIOUS SAFETY ISSUE!

NHTSA ID
11022582
Incident
Aug 12, 2017
Mileage
111,000 mi
Brakes
Filed Jul 20, 2017

SPORADIC FAILURE OF BRAKES MULTIPLE ATTEMPTS TO DETERMINE WHAT WAS WRONG FINALLY DISCOVERED THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACING, AT A FINAL COST OF OVER $6000!!!!!!! BRAKE ISSUES FELT LIKE HYDROPLANING, BRAKE LIGHTS WENT ON (RANDOMLY) AND BRAKES IMMEDIATELY FAILED- NO PRESSURE, PEDAL TO THE FLOOR AND CAR DID NOT STOP. BRAKE LIGHTS OFF AND AUTO SHOP CAN NOT FIND ANYTHING WRONG. SYSTEM IS LIFE THREATENING AND FORD SHOULD RECALL ALL CARS ESPECIALLY HYBRIDS TO REPLACE BRAKES. OBVIOUSLY THIS BRAKE PROBLEM ONLY OCCURS WHEN THE VEHICLE IS IN MOTION! A CAR WITHOUT BRAKES IS NOT ACCEPTABLE.

NHTSA ID
11006493
Incident
Jul 17, 2017
Mileage
93,000 mi
Brakes
Filed May 20, 2017

UPON STARTING "SERVICE BRAKES SOON" WARNING ON DASH ALONG WITH "BRAKE ON " AND "ABS" WARNING LIGHT. SHUT ENGINE DOWN AND CONDUCTED SAFE RESTART. BRAKES WORKING AT LESS THAN 50%. WIFE CAN NO LONGER DRIVE VEHICLE. *TT THE CONSUMER NO LONGER OWNS THE VEHICLE. *JS

NHTSA ID
10990753
Incident
May 19, 2017
Mileage
900,000 mi
Body & structure
Filed May 19, 2017

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DUE TO REAR WHEEL NOISES. THE TECHNICIAN DIAGNOSED THAT THE FRAME WAS TOTALLY RUSTED AND COULD ONLY BE REPAIRED BY REBUILDING THE ENTIRE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000. THE VIN WAS NOT PROVIDED.

NHTSA ID
10990585
Incident
May 11, 2017
Mileage
206,000 mi
Engine
Filed May 2, 2017

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING, THE ENGINE FAILED AND THE EMISSION COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE BATTERY FILTER SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 87,000.

NHTSA ID
10983113
Incident
Apr 25, 2017
Mileage
87,000 mi
Brakes
Filed Apr 28, 2017
Crash reported

WENT TO PRESS ON THE BRAKES TO NOT HIT AN ANIMAL AND YELLOW ABS LIGHT ILLUMINATES,RED BRAKE LIGHT ILLUMINATES, AND "SERVICE BRAKE SYSTEM" MESSAGE APPEARED AND THE CAR JUST SLID. ONCE DRIVING YOUR ABS SYSTEM IS DEACTIVATED CAUSING THE CAR TO JUST SLIDE WHEN PRESSING ON THE BRAKES. AN OBDI CODE READER INDICATES C1478, C1479, AND C1480. FORD RECOMMENDS CHANGING HYDRAULIC CONTROL UNIT COSTING OVER 5 THOUSAND DOLLARS. WHEN UNLOCKING THE CAR OR TURNING THE KEY IGNITION TO THE ON POSITION YOU HEAR THE BRAKES TRYING TO BUILD UP PRESSURE AND THEN YOU HEAR A LOUD GRINDING NOISE AND THAT IS WHEN ALL THE MESSAGES APPEAR ON THE DASH. THIS SEEMS TO BE A REOCCURRING ISSUE WITH FORD ESCAPE HYBRIDS MADE FROM 2005 THROUGH 2008 ACCORDING TO MANY CUSTOMERS. NO RECALL YET.

NHTSA ID
10981282
Incident
Feb 1, 2016
Mileage
90,000 mi
Electrical
Filed Apr 10, 2017

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHEN THE VEHICLE WAS TURNED ON, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYBRID BATTERY PACK CONTROL CIRCUIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

NHTSA ID
10971581
Incident
Jan 18, 2017
Mileage
116,000 mi
Steering
Filed Feb 27, 2017

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID
10957247
Incident
Feb 25, 2017
Mileage
103,000 mi
Brakes
Filed Feb 13, 2017

BRAKE WARNING LIGHTS AND BRAKES FEELS FIRM BUT BECOMES DIFFICULT TO STOP. OTHER TIMES IT FEELS JUST FINE. DO NOT FEEL SAVE, NO LONGER ABLE TO USE THE CAR.

NHTSA ID
10954388
Incident
Feb 1, 2017
Mileage
1 mi

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