2007 Ford Escape Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Ford Escape Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes4831.6%
- Engine3422.4%
- Electrical1912.5%
- Powertrain (other)127.9%
- Steering127.9%
- Other / unspecified95.9%
- Fuel system74.6%
- Driver assistance42.6%
- Visibility21.3%
- Suspension21.3%
- Body & structure10.7%
- Transmission10.7%
- Seat belts10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING, THE ENGINE FAILED AND THE EMISSION COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE BATTERY FILTER SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING 35-45 MPH, THERE WAS AN AUDIBLE WARNING SOUND WHICH NOTIFIED THE DRIVER OF AN ISSUE WITH THE VEHICLE. THE CONTACT STATED THAT THE ENGINE TEMPERATURE GAUGE SHOWED THAT THE ENGINE WAS OVERHEATING. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND A FAULT CODE COULD NOT BE PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ON 7/10/18, WHILE WAITING AT A STOP LIGHT TO ENTER A HIGHWAY, CAR STALLED/LOST POWER WITHOUT WARNING. TWO MONTHS EARLIER IN MAY 2018, THE CAR ISSUED A "STOP SAFELY NOW" WARNING WHILE MOVING AT 65MPH. DRIVER WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME BEFORE LOSING POWER. BOTH INSTANCES RESULTED IN RESTARTING THE CAR WITH NO ISSUES AFTER A PERIOD OF REST. MECHANIC ON BOTH OCCASIONS COULD NOT FIND AN ISSUE WITH BATTERY OR ELECTRICAL CONNECTIONS. WATER PUMP (RECALL) WAS ALREADY REPAIRED SEVERAL YEARS AGO IN 2012 AND HAD NO ISSUES WITH STALLING UNTIL 2018.
VEHICLE STALLED WHILE MY WIFE AND TWO SMALL KIDS WERE DRIVING ON THE FREEWAY. THE "STOP SAFELY NOW" STATEMENT POPPED UP ON THE DISPLAY. SHE MANAGED TO PULL OVER TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AFTER 10MIN. SHE WAS ABLE TO BRING THE VEHICLE HOME. AT HOME VEHICLE COULD NOT BE STARTED AT ALL STILL WITH THE "STOP SAFELY NOW" WARNING ON. TOWED IT TO THE FORD DEALERSHIP AND GOT THE RECOMMENDATION OF A TECHNICIAN TO REPLACE THE DC DC CONVERTER. I APPROVED THE REPLACEMENT BUT VEHICLE STILL DOES NOT WANT TO START. A SUDDEN ENGINE STALL IN THE MIDDLE OF THE ROAD IS INACCEPTABLE WITH TWO SMALL KIDS AND A SERIOUS SAFETY ISSUE. I'D EXPECT FORD TO COVER ALL REPAIRS TO FIX THIS SERIOUS SAFETY ISSUE!
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
THE POWER TAKEOFF UNIT, ALSO KNOWN AS THE POWER TAKEOFF ASSEMBLY, AND OR THE TRANSFER CASE HAS GONE BAD . FORD SAYS THAT THE PART COST $3700.. WHILE TALKING WITH SEVERAL REPAIR SHOPS IN MY AREA, THEY STATE THAT THIS IS A VERY COMMON PROBLEM WITH THIS TVEHICLE. IF IT IS TRUE THAT THIS IS A COMMON PROBLEM ,WHY HASN'T IT BEEN RECALLED RECALLED. IT SOUNDS LIKE A BUNCH OF MARBLES ARE ROLLING AROUND IN MY TRANSMISSION WHILE COASTING.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS TURNING TO A PARKING LOT AND TURNED THE WHEEL ALL THE WAY TO THE PARKING SPOT AND THE LIGHT ON THE DASH ILLIMINATED READS SERVICE POWER STEERING WHEEL. POWER STEERING IS OUT ITS VERY HARD TO TURN ALMOST IMPOSSIBLE. RESTARED THE CAR AND PROBLEM STILL EXIST. FAILURED MILAGE IS ABOUT 160K MILE.
2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle failed to respond as needed, nearly causing a crash. There was no warning light illuminated. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the message "Service Engine Now” was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hybrid propulsion system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO ELECTRIC MODE. THE VEHICLE STARTED TO LOSE POWER WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED AND THE CONTACT WOULD HAVE TO SHUT OFF THE ENGINE AND RESTART IT TO INITIATE BACK INTO FUEL MODE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE VENT DOOR THAT COOLS THE MAIN BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
2007 FORD ESCAPE ENGINE WILL CUT OFF AND TELL ME TO PULL OVER SAFE. HAS HAPPEN DOWN FREEWAY, STOP SIGN, AND LEAVE IN STOP LIGHT IN MIDDLE OF ROAD. THIS IS VERY UNSAFE. CALLED DEALERSHIP AND THEY SAID ARE 07 FORD ESCAPE DOES NOT QUALIFY FOR THE RECALL. *TR
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VEHICLE DISPLAYED "STOP SAFELY NOW" MESSAGE ALONG WITH AN AUDIBLE CHIME AND A RED TRIANGLE WITH EXCLAMATION POINT SYMBOL. THE GAS ENGINE SHUT DOWN AND THE VEHICLE LOST POWER COASTING FROM HIGHWAY SPEED TO AROUND 35 MPH. THE VEHICLE REMAINED UNDER HYBRID ELECTRIC POWER ALLOWING ME TO MOVE TO THE SIDE OF THE ROAD. MY VEHICLE IS AROUND 7.5 YEARS OLD AND HAS 89,000 MILES. I RESEARCHED THIS ISSUE AND IT APPEARS TO HAVE OCCURRED WITH SEVERAL OF THESE TYPE VEHICLES. THE DEALERSHIP REPORTED THAT THEY RETRIEVED ERROR CODES P1AOD, P0A3E, B139. THE DEALERSHIP SAYS THAT IT REQUIRES REPLACEMENT OF THE HYBRID DRIVE TRAIN MOTOR ELECTRONICS COOLING SYSTEM (MECS) WATER PUMP (PART# 5M6Z8C419A) AND (PART# AL8Z19E66F). THERE IS A TECHNICAL SERVICE BULLETIN (TSB) 08-24-5 THAT SEEMS TO RELATE TO SIMILAR PROBLEMS. THE PROBLEM IS NOT COVERED BY THE MANUFACTURER 8 YEAR /100,000 MILE HYBRID WARRANTY ACCORDING TO FORD CUSTOMER RELATIONS DESPITE BOTH PARTS BEING PART OF THE HYBRID DRIVE SYSTEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
SEVERAL TIMES, OVER A PERIOD OF 2 YEARS, AT LOW SPEEDS (APPROX. 30 MPH) ABS AND BRAKE LIGHT COME ON WITH ALARM SOUNDS. ABLE TO STOP,BUT BRAKES NOT RESPONDING CORRECTLY, TURNED OFF IGNITION, RESTARTED, EVERYTHING OK. THEN ABS AND BRAKE LIGHT COME ON AND WON'T GO OFF, HAVE BRAKES BUT THEY DON'T RESPOND CORRECTLY, MAKING THE CAR VERY UNSAFE TO DRIVE. GO FOR DIAGNOSIS; AFTERWARD NO BRAKES AND HYBRID ASSIST MESSAGE APPEARS. CAR IS NO LONGER OPERABLE. ALL BRAKE INCIDENTS OCCURRED ON CITY STREETS OR IN DRIVEWAY ON STARTING. DIAGNOSIS: MASTER CYLINDER NEEDS REPLACING AND PROBABLY HYDRAULIC CONTROL UNIT AS WELL. TOTAL COST FOR PARTS BEFORE LABOR $6,000,APPROXIMATELY THE SAME AS THE VALUE OF THE VEHICLE. THE FAILURE OF THESE PARTS IS APPARENTLY A COMMON AND WELL KNOWN PROBLEM THAT FORD REFUSES TO ADDRESS.
WE WERE STOPPED AT A RED LIGHT WHEN WE HEARD A LOUD NOISE LIKE A GUNSHOT. AS WE TURNED AROUND IN THE CAR TO SEE WHAT WAS HAPPENING, THE REAR WINDOW SHATTERED AND EXPLODED OUT. THE FRONT WINDSHIELD DEVELOPED A CRACK FROM THE DRIVER SIDE TO THE PASSENGER SIDE IN AN ARC PATTERN. ALL GLASS AND ONE OF THE HINGES FROM THE REAR WINDOW BLEW OUT OF THE CAR FROM THE EXPLOSION. THE CAR WAS WARMED AND WASN'T THE FIRST TIME IT WAS USED THAT DAY. IT WAS RAINING, THERE WAS NO FROST OR ICE ON THE WINDOWS. THE REAR DEFROSTER WAS NOT ON AND THE REAR WIPER WAS NOT ON. WE WERE NOT MOVING AND NEITHER WERE ANY OF THE VEHICLES AROUND US BECAUSE OF THE RED LIGHT. SINCE ALL GLASS FELL OUT, WE KNEW THAT NOTHING HIT THE GLASS TO CAUSE IT TO SHATTER. I HAVE BEEN READING ON VARIOUS WEB SITES THAT THIS HAS HAPPENED TO MANY OTHER FORD ESCAPE OWNERS. ESPECIALLY OVER THE PAST MONTH BUT IN ALL DIFFERENT MODEL YEARS. I CALLED MY INSURANCE COMPANY TO PUT IN A CLAIM BUT THERE IS A $500 DEDUCTIBLE. IF THIS IS A SAFETY RECALL ISSUE THEN I SHOULD BE REIMBURSED FOR MY EXPENSES BY FORD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE CONTACT HEARD AN ABNORMAL LOUD CLUNKING NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SHOCKS FAILED AND PUSHED THROUGH CORRODED METAL IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 190,000.
WHILE BACKING OUT OF A PARKING SPACE, THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE. UPON CLOSER INSPECTION, IT APPEARED THAT THE BOLT SHEARED, DISLOCATING THE WHEEL FROM THE DRIVETRAIN. THIS WAS LATER CONFIRMED AT THE REPAIR CENTER--THE BOLT HAD SHEARED AND HAD TO BE DRILLED OUT. THE FRONT LOWER CONTROL ARM BOLTS (FORWARD BOLT) REMOVED AND THREADS HAD TO BE REPAIRED. THE RIGHT FRONT AXLE ALSO HAD TO BE REPLACED. THIS VEHICLE IS ONLY 6.5 YEARS OLD, AND IS NOT DRIVEN OFF ROAD. FORD DOES NOT ACKNOWLEDGE THIS AS AN ISSUE. AS NOTED ELSEWHERE ON THIS SITE, WE ALSO HAVE HAD ISSUES WITH BRAKE SQUEALING, AS WELL AS THE WATER PUMP ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DUE TO REAR WHEEL NOISES. THE TECHNICIAN DIAGNOSED THAT THE FRAME WAS TOTALLY RUSTED AND COULD ONLY BE REPAIRED BY REBUILDING THE ENTIRE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000. THE VIN WAS NOT PROVIDED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE COOLANT PUMP FOR MY FORD ESCAPE 2007 HYBRID HAS GIVEN ME A FAILURE CODE SEVERAL TIMES. I HAD IT DIAGNOSED THEN WANTED TO ORDER THE PART AND WAS TOLD THAT I WAS NUMBER 800 ON THE BACKORDER LIST FOR THIS PART. I CONTACTED FORD AND THEY REFERRED EVERYTHING BACK TO THE DEALER(OF COURSE WHOM I HAD ALREADY SPOKEN WITH) IT IS A FORD PROBLEM FOR THE BACKORDER NOT A DEALER PROBLEM. IF I AM NUMBER 800 ON THE BACKORDER LIST WHAT TYPE OF A PROBLEM DO THEY HAVE. THE PART NUMBER IS 5M6Z 8C419 A. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ON FRIDAY, AUGUST 27, 2010 MY DAUGHTER BECAME TANGLED IN HER SEATBELT, AND WAS SO CONSTRICTED BY THE BELT THAT WE HAD TO CUT THE BELT. THE SEQUENCE OF EVENTS IS AS FOLLOWS: 1. SHE BELTED IN, AS ALWAYS. 2. SHE ASKED IF SHE COULD LIE DOWN ON THE SEAT BECAUSE SHE DIDN'T FEEL WELL; I SAID OKAY, BUT KEEP THE BELT ON 3. WE PULLED OFF THE HIGHWAY B/C SHE NEEDED THE BATHROOM - WHEN SHE SAT UP, SHE SAID "I'M STUCK IN MY SEATBELT." ONCE PARKED, SHE RELEASED THE CLIP, BUT REMAINED TANGLED IN THE SHOULDER STRAP. 4. AS WE TRIED TO GET HER OUT OF THE BELT (SHE IS 5'3", SO I COULD NOT SIMPLY LIFT HER UP), WHICH WAS AROUND HER WAIST IN A FULL TWIST, SHE PULLED THE BELT TO FULL EXTENSION, ACCIDENTALLY STARTING THE RATCHET FUNCTION. 5. THE BELT BEGAN TO RATCHET TIGHTER AND TIGHTER, AND BECAME SO CONSTRICTED THAT SHE HAD TO FACE OVER THE BACK SEAT. 6. I HELD THE BELT TO STOP THE RATCHETING, WHILE A FRIEND RAN IN TO GET A PAIR OF SCISSORS. THE BELT WAS INCREDIBLY TIGHT ON HER - WE COULD NOT EVEN MOVE IT UP OR DOWN ON HER WAIST AND SHE WAS CRYING BECAUSE IT WAS CUTTING IN TO HER SIDES. 7. UNABLE TO RELEASE THE BELT, I CUT IT OFF MY DAUGHTER. THE CAR IS A FORD ESCAPE, HYBRID, 2007 - BUT THE SEATBELTS ARE SIMILAR IN MOST CAR BRANDS. THE BELT IS UNDER WARRANTY AND WILL BE REPLACED AT NO CHARGE. I DO NOT KNOW HOW THIS COULD BE PREVENTED, AS THE RATCHETING FUNCTION OF THE SEATBELT IS NECESSARY FOR CHILD SEAT RESTRAINTS (CAR SEATS). HOWEVER, IT WAS THE RATCHETING OF THE BELT THAT PUT MY DAUGHTER IN SO MUCH DANGER, AS ONCE THE SEATBELT BEGINS RATCHETING, IT WILL NOT RELEASE UNTIL IT IS FULLY RETRACTED. THANKFULLY, I NOTICED IT WAS RATCHETING BEFORE SHE WAS COMPLETELY CONSTRICTED. I AM ALSO REPORTING THIS TO FORD. IT COULD HAPPEN IN ANY CAR WITH RATCHETING SEATBELTS, REGARDLESS OF THE BRAND. HOPEFULLY, IT WILL NOT HAPPEN TO ANYONE ELSE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .