2010 Ford Escape Hybrid Problems

The contact owns a 2010 Ford Escape Hybrid. The contact stated that after the vehicle was started and was still in park(P) in the driveway, the steering wheel failed to turn and seemed to be seized. The contact stated that the "Power Steering Assist" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the NHTSA Campaign Number: 14V284000 (Steering) recall repair had been completed in 2014 and that he had to pay to for Electronic Power Steering Assist repair out of pocket. The contact stated that he was the second owner of the vehicle. The failure mileage was approximately 207,000.

The contact owns a 2010 Ford Escape Hybrid. The contact stated that while operating the vehicle, the "Power Steering Failure" message displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local service center who determined that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.

THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM STILL CONTINUES TO COME AND GO INTERMITTENTLY. TALK TO OTHER FORD ESCAPE HYBRID OWNERS AND ALL SEEM TO HAVE THE SAME PROBLEM WITH THE CHECK BRAKE SYSTEM AND THE PEDAL TO THE FLOOR WHEN BRAKES ARE APPLIED.

WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SAYING IT'LL COST UPWARDS OF 5K TO HAVE THE BRAKES FIXED, IT'S AN ELECTRONIC MODULE THAT THEY BELIEVE IS DEFECTIVE, THEY AREN'T SURE IF THIS WILL FULLY FIX THE ISSUE. I HAVE FOUND MANY OTHER REPORTS OF THE SAME ISSUE WITH THE FORD ESCAPE HYBRIDS. THIS SHOULD BE RECALLED AND FIXED BY FORD AS OBVIOUSLY ANY LOSS OF BRAKE FUNCTION IS UNACCEPTABLE IN MY OPINION.

ENGINE SHUTS OFF WHILE IN PARK OR WHEN DRIVING. MARKED TODAY GOING 45 AND ENGINE SHUT OFF.

I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.

I WAS BRAKING AND PARKING IN OUR DRIVEWAY. THE CAR ACCELERATED WENT OVER THE EDGE OF OUR DRIVEWAY AND STRUCK SEVERAL TREES.

WHILE TRAVELING HOME TO PA FROM NC ON VACATION, MY HUSBAND WAS MERGING ONTO THE HIGHWAY WHEN HE LOST ALL USE OF THE GAS PEDAL (IT APPEARED TO HAPPEN AS THE VEHICLE WAS SHIFTING GEARS AND THE "WRENCH" LIGHT CAME ON). OUR VEHICLE SLOWLY BEGAN LOSING SPEED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WITH CARS TRAVELING 65-70MPH AROUND US. ONCE PULLED OFF, WHILE APPLYING THE BREAK, THE VEHICLE STALLED. HE STARTED THE VEHICLE UP AGAIN WITH A ROUGH START...WE CONTINUED ON OUR WAY. AFTER READING SEVERAL COMPLAINTS, WE ARE UNSURE WHY FORD WOULD NOT ISSUE A RECALL. WE CALLED OUT DEALERSHIP TO BRING THE VEHICLE IN AND WERE TOLD THEY ARE UNAWARE OF ANY ISSUES INVOLVING THE THROTTLE BODY...I HAVE AN APPT FOR MONDAY 8/4. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, AN ODOR OF FUEL EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

VEHICLE IDLED ROUGHLY. AT A LIGHT, VEHICLE IDLED ROUGHLY, DASHBOARD WRENCH ICON LIGHT UP, AND ENGINE STALLED. THIS HAPPENED TWICE. WAS ABLE TO START AGAIN AND DRIVE TO DEALER. DEALER DETERMINED IT WAS THROTTLE BODY AND REPLACED IT.

WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.

THROTTLE BODY ASSEMBLY ENGINE LIGHT KEPT COMING ON AND OFF FOR LAST 2 YEARS THEN AT THE LAST TIMES CAR WOULD SHUT OFF. *TR

PARKED THE VEHICLE IN MY DRIVEWAY. OPENED THE REAR WINDOW TO GET AN ITEM FROM THE BACK OF MY VEHICLE. CLOSED THE WINDOW, AND THE WINDOW EXPLODED AND THE GLASS SHATTERED INTO SMALL PIECES INSIDE MY VEHICLE AND ALL OVER MY DRIVEWAY. MOST OF THE GLASSES REMAIN INTACT ON THE WINDOW BUT WAS ONLY BARELY HANGING. THE SHATTERED PIECES CAME MAINLY FROM BOTH SIDES. IT HAPPENED AROUND 5:20PM AND THE TEMPERATURE WAS AROUND 30 DEGREE. *TR

CLOSED REAR HATCH AND GLASS EXPLOSIVELY SHATTERED INTO THOUSANDS OF SMALL PIECES. *TR

I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.

AT ABOUT 6:30 PM THIS EVENING, A FRIEND AND I WENT TO THE CAR TO GO TO STORE. WE OPENED THE BACK HATCH AND PUT IN A COUPLE ITEMS WE WERE PLANNING ON RETURNING IN THE BACK. MY FRIEND SHUT THE BACK HATCH AND THE BACK WINDOW SHATTERED VIOLENTLY SENDING GLASS IN ALL DIRECTIONS. BOTH OF US WERE HIT BY FLYING GLASS PIECES. THE GLASS SHATTERED IN SO MANY SMALL PIECES THAT IT WAS THROUGHOUT THE INSIDE OF THE CAR AND COVERED A RADIUS ON HER DRIVEWAY AND LAWN OF ABOUT TEN FEET. THERE IS NO LOGICAL REASON WHY THE GLASS SHOULD HAVE SHATTERED - THERE WAS NO OBSTRUCTION OR ANY NOTICEABLE ISSUE WITH HATCH BEFORE IT HAPPENED. *TR

THE ELECTRIC POWER STEERING STOPPED WORKING 3 TIMES WHILE DRIVING MY DAUGHTER HAD TO PUT THE FLASHER ON AND MUSCLE THE CAR TO THE SIDE OF THE ROAD THE LAST TIME SHE WAS ALMOST HIT BY ANOTHER CAR. AT THE SAME TIME THE RADIO AND FDIM WOULD COME ON ERRATICALLY AND REALLY LOUD. TOOK THE CAR TO LARRY H MILLER FORD IN SLC UTAH THEY CHARGED HER 90.00 WHICH SHE NEVER AGREED TO, REPROGRAMMED THE CAR ONLY AND REPLACED NO PARTS. LARRY MILLER FORD SENT MY DAUGHTER OUT WITH A CAR THAT IS NOT SAFE, THE RADIO AND FDIM STILL GO OFF AND ON IN A STARTLING FASHION AND KNOWING THAT THIS PROBLEM WILL MOST LIKELY OCCUR AGAIN. I JUST WANT THE CAR FIXED SO ALL SAFETY HAZARDS ARE ADDRESSED.

WHILE DRIVING ON THE INTERSTATE, THE VEHICLE LOST PROPULSION AND REQUIRED THE DRIVER TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE TWICE IN A DISTANCE OF FIVE (5) MILES. AFTER SPEAKING WITH A SERVICE TECHNICIAN AT OUR LOCAL FORD DEALERSHIP, HE INDICATED THAT THE ISSUE IS A PROBLEM WITH THE THROTTLE BODY. APPARENTLY, THIS IS AN CONTINUAL ISSUE ON THIS MODEL AND I WAS ALSO INFORMED THIS PART (THROTTLE BODY) IS CURRENTLY ON A "NATIONAL" BACK ORDER. I WOULD THINK THAT IF THIS SPECIFIC PART IS ON A 'NATIONAL" BACKORDER, FORD SHOULD ISSUE A RECALL BECAUSE IT IS OBVIOUS THERE IS A PROBLEM. *TR

WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.

The contact owns a 2010 Ford Escape Hybrid. The contact stated while the vehicle was in Park, the transmission would slip. The vehicle would move without the parking brake being deactivated. The contact researched and found a possible failure with the Park retention pin. The contact contacted the dealer who stated that the failure was related to NHTSA Campaign Number 10V222000 (Power Train) however, the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,500

I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.