RoadVitals

2010 Ford Escape Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
59
Latest Oct 25, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 59 NHTSA owner-reported complaints for the 2010 Ford Escape Hybrid, most frequently naming the steering, brakes and engine categories. 3 NHTSA investigations name it; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000
DP15001ClosedDefect Petition

Loss of power steering while driving

Opened Apr 1, 2015
Closed Jun 14, 2018

On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages

STEERING:ELECTRIC POWER ASSIST SYSTEM
DP12006ClosedDefect Petition

Electronic Throttle Body Malfunction

Opened Oct 2, 2012
Closed Feb 21, 2013

In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.

ENGINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Oct 25, 2024

The contact owns a 2010 Ford Escape Hybrid. The contact stated that after the vehicle was started and was still in park(P) in the driveway, the steering wheel failed to turn and seemed to be seized. The contact stated that the "Power Steering Assist" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the NHTSA Campaign Number: 14V284000 (Steering) recall repair had been completed in 2014 and that he had to pay to for Electronic Power Steering Assist repair out of pocket. The contact stated that he was the second owner of the vehicle. The failure mileage was approximately 207,000.

NHTSA ID
11621971
Incident
Oct 14, 2024
Mileage
207,000 mi
Steering
Filed Dec 12, 2023

The contact owns a 2010 Ford Escape Hybrid. The contact stated that while operating the vehicle, the "Power Steering Failure" message displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local service center who determined that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.

NHTSA ID
11559685
Incident
Mar 10, 2023
Mileage
202,000 mi
Steering
Filed Dec 4, 2023

The contact owns a 2010 Ford Escape Hybrid. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message "Power Steering Assist Fault" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that she was able to continue driving by using physical strength to steer the vehicle. The contact stated that the vehicle was parked at the residence. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.

NHTSA ID
11558435
Incident
Dec 1, 2023
Mileage
130,000 mi
Transmission
Filed Mar 14, 2022

The contact owns a 2010 Ford Escape Hybrid. The contact stated while the vehicle was in Park, the transmission would slip. The vehicle would move without the parking brake being deactivated. The contact researched and found a possible failure with the Park retention pin. The contact contacted the dealer who stated that the failure was related to NHTSA Campaign Number 10V222000 (Power Train) however, the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,500

NHTSA ID
11456648
Incident
Mar 7, 2022
Mileage
55,500 mi
Fuel system
Filed Jan 6, 2020

TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, AN ODOR OF FUEL EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

NHTSA ID
11297326
Incident
Jan 3, 2020
Mileage
215,000 mi
Engine
Filed Jun 2, 2019

ENGINE SHUTS OFF WHILE IN PARK OR WHEN DRIVING. MARKED TODAY GOING 45 AND ENGINE SHUT OFF.

NHTSA ID
11217422
Incident
Jun 2, 2019
Mileage
150,000 mi
ElectricalSteering
Filed Jan 17, 2019

THE ELECTRIC POWER STEERING STOPPED WORKING 3 TIMES WHILE DRIVING MY DAUGHTER HAD TO PUT THE FLASHER ON AND MUSCLE THE CAR TO THE SIDE OF THE ROAD THE LAST TIME SHE WAS ALMOST HIT BY ANOTHER CAR. AT THE SAME TIME THE RADIO AND FDIM WOULD COME ON ERRATICALLY AND REALLY LOUD. TOOK THE CAR TO LARRY H MILLER FORD IN SLC UTAH THEY CHARGED HER 90.00 WHICH SHE NEVER AGREED TO, REPROGRAMMED THE CAR ONLY AND REPLACED NO PARTS. LARRY MILLER FORD SENT MY DAUGHTER OUT WITH A CAR THAT IS NOT SAFE, THE RADIO AND FDIM STILL GO OFF AND ON IN A STARTLING FASHION AND KNOWING THAT THIS PROBLEM WILL MOST LIKELY OCCUR AGAIN. I JUST WANT THE CAR FIXED SO ALL SAFETY HAZARDS ARE ADDRESSED.

NHTSA ID
11170563
Incident
Jan 16, 2019
Mileage
108,229 mi
Body & structureEngineOther / unspecified
Filed Jan 11, 2019
Crash reported

I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.

NHTSA ID
11166452
Incident
Jan 18, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 16-0118

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some 2005-2012 Escape Hybrid and 2006-2011 Mariner Hybrid vehicles may set DTCs P0A81 (battery pack cooling fan 1 control circuit) and/or P0A96 (battery pack cooling fan 2 control circuit) in the traction battery control module (TBCM). These codes by themselves normally do not result in any symptoms that are noticeable to the customer. DTCs P0A81/P0A96 are typically found when diagnosing other drivability concerns. Follow the Service Procedure steps to correct the condition.

44863

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

TSB-22353

EXTERIOR LIGHTING:BRAKE LIGHTS

FORD: DUE TO A POSSIBLE LEAK IN THE INTERNAL CHECK VALVE, THE RED BRAKE LAMP ILLUMINATES WITH DIAGNOSTIC TROUBLE CODE (DTC) C1015, C0101C OR P1A1B WITH BRAKE PEDAL FEELING NO CHANGE. *PE

TSB-001

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Diagnostic Trouble Codes

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025000
2024400
2023220041.1
2022660144.3
20211201247.3
20202831244.6
2013504
2012150246.3
2011370349.0
2010Viewing590341.4
20091530344.4
20084430341.7
20071240237.4
20062190239.5
20051780238.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.