2024 Ford Escape Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Ford Escape Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical266.7%
- Engine133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2024 Ford Escape. The contact stated that while the vehicle was parked and turned off, the "Battery Saver Mode" message was displayed. The vehicle was taken to a dealer, where it was determined that the battery was not fully charged. The vehicle was charged, but the failure reoccurred a week later and had reoccurred approximately eight times. Additionally, the contact stated that the battery was replaced twice, and the software was updated approximately three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,300.
Wireless Apple Carplay KEEPS disconnecting! All the time, phone calls drop all the time and sometimes the system refuses to connect to my phone. All updates are up to date and I always see Wireless Apple Carplay improvements... nothing AT all has happened. Please fix if possible!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Sudden Catastrophic engine failure in less than 6 months, brand new. Winter weather driving, onset of engine sounds then louder With grinding noises, loss of power and cessation. Of function. I was stranded In the mountains with little to no phone function..had to arrange tow 1 hour away to nearest Ford dealership. Poor customer service just before the holiday. Stranded with no loaner available and no rentals available. Unknown cause, unknown if reproduced Dealer evaluated but did not providedocumentation Needs new motor in less than 6 momths???!!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .