2002 Ford Escape Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Ford Escape, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine33024.8%
- Brakes19714.8%
- Electrical1269.5%
- Driver assistance1057.9%
- Body & structure876.5%
- Suspension806.0%
- Airbags795.9%
- Transmission755.6%
- Steering705.3%
- Fuel system372.8%
- Visibility342.6%
- Powertrain (other)302.3%
- Interior & seats241.8%
- Other / unspecified191.4%
- Seat belts161.2%
- Tires & wheels131.0%
- Exterior lighting100.8%
- Heating & air conditioning10.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I have had to replace my engine/transmission several times and the problem keeps repeating itself. The engine will just die for no reason which is an extremely severe safety risk.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THAT THERE WAS WATER IN THE FUSE BOX. THE CONTACT CALLED FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,002.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger
The contact owns a 2002 Ford Escape. The contact stated that while shifted in park(P), the key failed to release while the engine was running. The contact drove to a local O'Reilly's where one of the employees was able to remove the key from the ignition. The failure had gotten progressively worse. The vehicle was diagnosed, and it was determined that the ignition lock cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 227,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY ENGINE COOLANT LIGHT STAYS ON EVEN AFTER TAKING STEPS TO FIX IT AS IT WAS A PROBLEM WITH THE 2002 FORD ESCAPES, AND THERE IS A PROBLEM WITH MY POWER STEERING AS FLUID AND ALL THAT IS FINE, WHICH I READ WAS A RECALL ALSO.
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE CONTACT STATED THAT SHE HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC) AND 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 145,000. .*BF *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
The contact owns a 2002 Ford Escape. The contact stated that while the vehicle was at the dealer, he was informed that the subframe was severely corroded. The vehicle was repaired under NHTSA campaign number 14V165000 (Structure) however, the remedy failed to fix the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 177,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and started drifting to the left. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle with a rusted subframe. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The passenger side flashes with the Air bag symbol and has the seat belt too. Sometimes the symbol just stays on the dash board.
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V165000 (POWER TRAIN). WHILE DRIVING IN REVERSE, THE VEHICLE LOST POWER AND STALLED. WHEN DRIVING IN HOT WEATHER OR AFTER A CERTAIN AMOUNT OF TIME, THE VEHICLE WOULD STALL IN THE MIDDLE OF TRAFFIC. A MECHANIC STATED THAT THE PCM/TCM POWER TRAIN NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
ON RT. 59, JUST SOUTH OF NORTHWEST HWY (RT. 14) IN BARRINGTON, MY 2002 FORD ESCAPE XLT WAS INVOLVED IN A BIZARRE INCIDENT OR ACCIDENT. WHILE SITTING STATIC ON LEVEL ROAD IN A LINE OF TRAFFIC WITH A TRAIN-CROSSING BARRIER ARM KEEPING TRAFFIC SAFELY WAITING FOR THE TRAIN TO PASS, MY VEHICLE LURCHED FORWARD IN AN UNINTENDED ACCELERATION WHILE MY FOOT WAS FIRMLY PRESSING ON THE BRAKE PEDAL. THE ENGINE RACED AT >= 4000 RPM. WITH CONTINUED BRAKING ACTION ON MY PART WITH NO VEHICLE RESPONSE, THE PASSENGER-SIDE FRONT END OF MY VEHICLE HIT THE 1988 FORD F150 TRUCK IMMEDIATELY IN FRONT OF ME. AS A SIDE NOTE, I HAD THE 2005 FORD RECALL WORK PERFORMED ON THE DEFECTIVE ACCELERATOR CABLE, WITH THE CABLE REPLACEMENT AT PACKEY WEBB FORD DEALERSHIP SERVICE CENTER IN WHEATON, ILLINOIS. THERE IS A SAFETY-HAZARD RISK ASSOCIATED WITH THE VEHICLE, AND I REFUSE TO DRIVE THIS VEHICLE EVEN IF THE APPROXIMATELY $4000.00 DAMAGES ARE REPAIRED, WHICH I HAVE NOT AUTHORIZED. I AM AN EXPERIENCE COMPUTER IT SOFTWARE/HARDWARE PROFESSIONAL, AS WELL AS AN ENGINEERING DESIGN CONTROLS EXPERT IN THE HEALTH CARE INDUSTRY, WORKING FOR A MAJOR PRODUCT MANUFACTURER (SOFTWARE AND HARDWARE). THERE IS A DEFINITE SAFETY RISK ASSOCIATED WITH THIS VEHICLE MAKE/MODEL, AND I WANT TO REPORT THIS INCIDENT TO THE PROPER AGENCY. THE INSURANCE COMPANY, FORD DEALERSHIP, AND THE AUTHORIZED SERVICE CENTER HAVE DONE NOTHING TO IDENTIFY THE ROOT CAUSE FOR THE VEHICLE MALFUNCTION ON DESIGN DEFECT; THEY ONLY TREAT THIS AS A LOSS AND DID NOT PERFORM INITIAL COMPUTER DIAGNOSTICS PRIOR TO COMPROMISING THE VEHICLE IN THEIR ACTIONS TO APPRAISE DAMAGES TO THE VEHICLE. I NEED THIS INCIDENT PROPERLY INVESTIGATED AND REPORTED TO THE PUBLIC IF A SAFETY RISK IS CONFIRMED. *KB
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
WHILE IN MOTION, THE LOWER CONTROL ARM SEPARATED FROM THE SUBFRAME DUE TO CORROSION. I LOST STEERING BUT WAS ABLE TO SKID TO THE SHOULDER. THE SAME ISSUE AS RECALL 14S02 BUT MY VEHICLE WAS NOT INCLUDED.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL GAS TANK STRAPS ROTTED OUT CAUSING THE FUEL TANK TO FALL
MY VEHICLE IDLES TO 4000RPM AND CONTROL THE SPEED BY ITSELF, THERE IS A LEAK IN THE BACK BREAK AREA THE STEERING WHEEL LOCKS WHERE I CAN'T PUT IT IN ANY GEAR SOMETIMES AND GETTING WORSE. HAD TO GET IT TOWED HOME LAST NIGHT BECAUSE WHILE DRIVING IT IDLED HIGH AND AS I BRAKE IT BARELY STOPPED AND WHEN RELEASING BREAK IT SPEEDS UP TO 50 OR MORE MPH AND I HAD TO KEEP MY FEET ON THE BREAK..I PULLED OVER AND TURNED THE SWITCH OFF AND WAITED A WHILE AND TURNED BACK ON AND IT IDLED TO 4000 RPM AGAIN. COULD NOT SHIFT THE GEAR FROM PARK AND BREAK PEDAL WAS HARD. WHEN ARRIVING HOME TO BACK CAR IN DRIVEWAY TOWE GUY HAD NO PROBLEM WITH IDLE. THE FOLLOWING MORNING CRANKED AND WAS AT 1000RPM AT FIRST START. ALSO AC PRESSURE. CAR RUNS HOT BUT NO SMOKE WATER BUBBLES IN COOLANT RESERVOIR. MY CHECK ENGINE LIGHT NEVER GAVE WARNING OF ANY OF THE PROBLEMS LISTED.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MY 2002 FORD ESCAPE'S BACK WINDOW JUST EXPLODED PARKED IN MY DRIVEWAY. TEMPERATURE WAS MILD IN 70'S. NO RAIN.
THE REAR LIFTGATE GLASS SUPPORT BROKE WHILE OPENING THE REAR WINDOW. I WAS ABLE TO QUICKLY GRAB THE REAR WINDOW BEFORE IT COULD BREAK. I WOULD NOTE THAT THE FALLING REAR WINDSHIELD CAN STRIKE THE OPERATOR AND/OR BYSTANDER AND COULD CAUSE SIGNIFICANT INJURIES THAT COULD INCLUDE BRUISES TO THE HEAD, NECK OR BACK, AND POSSIBLY CUTS TO THE FACE, ARM OR HAND. I TOOK MY FORD ESCAPE TO MY LOCAL FORD DEALER (FRIENDLY FORD OF MONROE, MI) TO HAVE THIS ISSUE REPAIRED. I MENTIONED TO THE SERVICE MANAGER THAT EXPLORERS AND MOUNTAINEERS HAD BEEN RECALLED FOR THIS SAME EXACT DEFECT AND HE TOLD ME TO SAVE MY RECEIPT IN CASE MY VEHICLE IS RECALLED IN THE FUTURE. THE REPAIR TO MY VEHICLE COST $236.00 AT THE DEALER. I NOTED THAT ON SEPTEMBER 9, 2004, FORD NOTIFIED THE OWNERS THAT IT WILL RECALL APPROXIMATELY 955,732 VEHICLES, SPECIFICALLY 2002 AND 2003 FORD EXPLORER AND MERCURY MOUNTAINEER VEHICLES TO REPLACE THE LIFTGATE GLASS STRUT BRACKETS AND/OR HINGES. I'M SURE THESE HINGES WERE ALSO USED ON 2002 FORD ESCAPES. BEFORE BUYING THE ABOVE LISTED FORD ESCAPE, I TEST DROVE SEVERAL OTHER ESCAPES. ON ONE OF THE ESCAPES THAT I TEST DROVE, I OPENED UP THE REAR LIFTGATE GLASS AND NOTICED THAT ONE HINGE WAS BROKEN AND THAT THE GLASS WAS HANGING FROM JUST ONE HINGE. I NOTIFIED THE DEALER OF THIS PROBLEM AND TOLD HIM THAT I WOULD NOT BE BUYING THIS VEHICLE. MY NIECE ALSO OWNS A 2003 FORD ESCAPE AND HER HINGE BECAME RUSTED OUT AND HAD TO BE REPLACED. SEE "NHTSA RECALL" 04V442000 FOR DETAILS. *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2002 Ford Escape. The contact stated while driving 40 MPH and depressing forcefully on the accelerator pedal, the accelerator pedal got stuck. The contact was unable to disengage the accelerator pedal. The contact stated no warning light was illuminated. The contact stated he did not attempt to depress the brake pedal to stop the vehicle. The contact shifted the ignition to off to stop the vehicle. The contact was unable to move the vehicle safely out of the road. The contact stated a bystander called the police department to assist with traffic. A police report was filed. The contact towed the vehicle to an independent mechanic and disengaged the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 213,000. The VIN was not available.
MY VEHICLE WILL RANDOMLY LOCK UP AND WHEN I START IT AND TRY TO MOVE IT INTO DRIVE OR REVERSE FROM PARK. AND WHEN I TRY TO TURN OFF MY VEHICLE SO THAT I CAN RESTART IT MY VEHICLE WON'T EVEM ATTEMPT TO TURN OVER OR START BUT MY ELECTRICAL WILL STILL WORK JUST FINE
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER (CURRIE MOTORS FORD OF VALPO, 2052 W MORTHLAND DR., VALPARAISO, IN 46385, (219) 464-3523), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.
MY COMPLAINT IS ABOUT THE MASTER CYLINDER AND THE REAR DOOR LATCH. I CALLED THE FORD DEALER AND COMPLAINED ABOUT MY MASTER CYLINDER LEAKING, THEY TOLD ME THAT RECALL WAS ALREADY PERFORMED ON MY VEHICLE IN 2012. I WANTED TO KNOW WHY WOULD MY MASTER CYLINDER BE LEAKING AGAIN TWO YEARS LATER? I WONDER IF THIS JOB WAS EVER DONE. I DON'T FEEL THAT THE CUSTOMER SHOULD HAVE TO PAY FOR A JOB THAT WASN'T PERFORMED. MY OTHER COMPLAINT IS MY REAR DOOR LATCH. I WENT TO THE DEALER AND TOLD THEM THAT I WAS HAVING A PROBLEM WITH MY REAR DOOR LOCKING AND OPENING. THE SERVICE DEPARTMENT TOLD ME I HAD TO PAY FOR THIS SERVICE. NOW I SEE THERE WAS A RECALL ON THE REAR DOOR LATCH BUT I WAS NOT INFORMED ABOUT THIS RECALL NOR DID I RECEIVE A RECALL LETTER. I WANT TO KNOW HOW I GO ABOUT HAVING THESE SERVICES COMPLETED. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The passenger side flashes with the Air bag symbol and has the seat belt too. Sometimes the symbol just stays on the dash board.
CONCERN THAT ONLY ONE CONNECTOR STRAP LOCKS ON GRACO AFFX BOOSTER SEAT AFTER CONNECTOR CLIPS ARE ATTACHED TO LATCH BRACKETS. OTHER ONE DOES NOT LOCK IN SO SEAT CAN BE PULLED OUT ON ONE SIDE. CALLED GRACO A BIT AGO AND THEY SAID THIS IS "NORMAL" AND NOT A DESIGN FLAW. HOWEVER, INSTRUCTIONS SUGGEST PULLING ON STRAPS WILL HOLD SEAT IN TIGHT UNTIL RELEASE BUTTON IS PUSHED. I AM READING SIMILAR COMPLAINTS IN ON-LINE REVIEWS AS WELL AS OTHERS WHO SAY THIS IS NOT A PROBLEM....WHICH SOUNDS LIKE IT IS A PROBLEM!. BOTTOM LINE: WITH ONE SIDE OF THIS SEAT NOT LOCKING TIGHT LIKE THE OTHER SIDE AND ABLE TO SLIDE LOOSE FROM FLUSH AGAINST THE BACK OF THE VEHICLE SEAT, IS THIS BOOSTER SEAT SAFE FOR MY CHILD TO USE, I.E., DOES IT RETAIN ALL ITS APPROVED CRASH SAFETY FEATURES WHETHER THE SEAT IS LOCKED IN TIGHT (AS SOME USERS APPEAR TO BE ABLE TO DO) OR SLIDES LOOSE ON ONE SIDE WITH SLIGHT PULLING, SUCH AS MAY OCCUR IN THE EVENT OF AN IMPACT?? NOTE: COULDN'T FIND DESCRIPTION OF BOOSTER IN DROPDOWN LIST FURTHER ON. IS GRACO AFFIX BOOSTER, MODEL 1839168 (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=FORD, MODEL=ESCAPE). *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ONE ALLOY WHEEL RIM ORIGINAL TO MY 2002 FORD ESCAPE HAVE PIN-SIZE HOLES WHICH CAUSES AIR TO CONSTANTLY ESCAPE LEADING TO POTENTIAL SAFETY ISSUE. INCIDENT DATE IS WHEN DIAGNOSTICS FROM SERVICE TECHNICIAN WAS REPORTED TO ME. *TR
HI; I JUST WANT TO REPORT MY INCIDENT WITH MY SUV FORD ESCAPE, MODEL 2002 , THE TRUCK WAS ON FIRE FORM THE FRONT SIDE OF IT. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING, AN ODOR OF FUEL EMITTED INTO THE VEHICLE AND IT STALLED WITHOUT WARNING, THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO WAYNE EKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, PHONE NUMBER: (800) 749-8875) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE THE FUEL LEAK WAS A SAFETY CONCERN FOR THE WORKERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,325.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RELEASE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE INTO SECOND GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL CABLE FAILED AND JAMMED THE THROTTLE COVER. THE TRANSMISSION BECAME DAMAGED WHEN THE CONTACT SHIFTED INTO REVERSE GEAR. THE MANUFACTURER MAY NOT BE ABLE TO ASSIST. ON NOVEMBER 25, 2007, THE VEHICLE WAS TAKEN TO THE DEALER DUE TO REVERSE. THE DEALER CLEANED THE THROTTLE BODY, FLUSHED THE INJECTORS, AND CLEANED THE UPPER INTAKE GASKET AND SPARK PLUGS. THE FUEL FILTERS, COIL BOOTS, AND IGNITIONS WIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. THE CONSUMER STATED THE BATTERY LIGHT COMES ON WHILE DRIVING, REPLACE FUEL FILTER, AND A/C IS NOT BLOWING COLD. UPDATED 03/31/08 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .