2014 Ford Escape Interior & seats Problems

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

NHTSA ID

11752356

Incident

Jul 20, 2026

Mileage

84,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the driver's side door failed to securely close. There were no warning lights illuminated. The local dealer was not contacted regarding the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

NHTSA ID

11684473

Incident

Aug 1, 2025

Mileage

79,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "Door Open" chime sounded, and the " Door Ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall related to the failure, NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The contact informed the manufacturer of the recall and was informed that the VIN was not included in the recall. The failure mileage was approximately 99,000.

NHTSA ID

11664654

Incident

Jun 2, 2025

Mileage

99,000 mi

The contact owns a 2014 Ford Escape. The contact had received notification of NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES); and the vehicle was taken to a local dealer to be repaired. The contact stated that the failure occurred after the recall repair. There was no warning light illuminated. The contact stated that the rear driver’s side door failed to open properly. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle had already received the one-time free repair under the recall. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

NHTSA ID

11654800

Incident

Mar 5, 2025

Mileage

185,000 mi

The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

NHTSA ID

11643460

Incident

Feb 3, 2025

Mileage

100,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway at a very slow speed, the front passenger’s side door opened unexpectedly. The vehicle was stopped and while attempting to close the door, the door failed to latch as needed. The contact held the passenger’s side door while driving until the vehicle was parked in the garage. The vehicle was taken to an independent mechanic where it was diagnosed that there was a fractured door latch that needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to Manufacturer Recall: 16S30. The manufacturer was notified of the failure. The failure mileage was 140,000.

NHTSA ID

11622347

Incident

Oct 27, 2024

Mileage

140,000 mi

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Check Transmission" message was displayed, and the vehicle started to hesitate. The contact was on the way to the dealer and heard an abnormal sound and saw black liquid coming from underneath the vehicle. The vehicle driven to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the air bag warning light remained illuminated. The contact stated that soon after the failure, while driving at an undisclosed speed, the instrument panel displayed an error message "Engine Overheating” and the fuel tank failed to function as need. The message “Turn OFF Engine" prior to the engine overheating. The contact stated that the temperature gauge was extremely elevated, and the vehicle was pulled over to the shoulder. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11591091

Incident

Apr 5, 2024

Mileage

153,066 mi

The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. The vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

NHTSA ID

11576566

Incident

Jun 11, 2022

Mileage

72,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.

NHTSA ID

11571473

Incident

Nov 1, 2023

Mileage

30,000 mi

The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.

NHTSA ID

11549262

Incident

Dec 15, 2022

Mileage

85,000 mi

The contact owns a 2014 Ford Escape. The contact stated that the driver's and passenger's side rear doors failed to shut securely. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA ID

11531973

Incident

Jun 13, 2023

Mileage

100,000 mi

The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. The contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. The vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 72,000.

NHTSA ID

11522596

Incident

May 1, 2023

Mileage

72,000 mi

The contact owns a 2014 Ford Escape. The contact stated his daughter-in-law received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated she took the vehicle to the local dealer and had the recall remedy performed. The contact stated that the rear passenger’s side door opened independently. The contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. The contact took the vehicle to a second local dealer; Champion Ford Edinboro (11941 Edinboro Rd, Edinboro, PA 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. The failure mileage was approximately 50,000.

NHTSA ID

11518835

Incident

Nov 4, 2017

Mileage

50,000 mi

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the passenger attempted to open the front passenger’s side door and after the door was unlocked, the outside door handle detached. The contact stated that the door latch was causing an issue with the inside passenger’s side door handle. The vehicle was previously repaired under recall. The contact stated that immediately after the first recall repair was performed the failure occurred. The vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 105,000.

NHTSA ID

11509595

Incident

Jan 4, 2023

Mileage

105,000 mi

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact took the vehicle to the local dealer and was informed that NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) would be also serviced. The vehicle was repaired under both recall campaigns. The contact stated the following day after the repairs were completed, the front driver’s side door latch failed to close properly. The contact also stated that the front driver’s side door opened independently while driving. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was 122,358.

NHTSA ID

11500117

Incident

Nov 1, 2022

Mileage

122,358 mi

The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them , they can't replace it again because it was done already. But I read that some were not placed properly . I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!

NHTSA ID

11484504

Incident

Sep 13, 2022

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

NHTSA ID

11478182

Incident

Aug 8, 2022

The contact owns a 2014 Ford Escape. The contact stated that the rear passenger’s side door could not be opened from the inside and would only open from the outside when aggressively pulled. The contact then received notification of NHTSA Campaign Number: 20V331000 (Latches/ Locks/Linkages) which the contact linked to the failure. The contact took the vehicle to the dealer where she was informed that the recall could not be serviced due to the numbers on her door not matching the numbers on the recall. The contact was informed that the dealer would contact the manufacturer about the failure; however, the contact had not yet received a response from the dealer. The contact took the vehicle back to the dealer twice and was denied service both times. The contact then called the manufacturer who referred her to NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.

NHTSA ID

11454969

Incident

Jul 1, 2019

Mileage

60,000 mi

While driving on HWY 65-N, the interior lights came on and on the LCD we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

NHTSA ID

11447550

Incident

Dec 26, 2021

Had a child in car seat when the passenger door opened thank goodness I was in driveway. I have a door that does not close due to the recall latch and part is on back order. NO ETA from local Ford company. In the meantime door does not close and I’m left waiting for who knows how long for the parts to arrive for a recall that Ford has been aware of for years.

NHTSA ID

11427295

Incident

Jul 31, 2021

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DOOR CLIPS THAT HELD THE DOOR PANELS TOGETHER WERE FRACTURED. THE FAILURE OF THE INTERIOR REAR PASSENGER'S SIDE DOOR PANEL CAUSED THE DOOR TO NOT BE ABLE TO BE OPENED. THE CONTACT MENTIONED THE REAR DRIVER'S SIDE DOOR PANEL ALSO FAILED TO UNLOCK INTERMITTENT. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124, (505) 897-2500) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DOOR CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 98,940.

NHTSA ID

11390269

Incident

Apr 3, 2019

Mileage

98,940 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND USED THE SEAT BELT TO SECURE THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235; (214) 296-4416) AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE WHICH DOOR LATCHES WERE REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11377162

Incident

Oct 1, 2020

THE COMMUNITY I LIVE IS LANDLOCKED (JUNEAU, ALASKA) AND THE ONE FORD DEALERSHIP CLOSED ITS DOORS A YEAR AND HALF LATER; SINCE THIS TIME THERE IS STILL NOT FORD DEALERSHIP OR AUTHORIZED FORD GARAGE IN THE JUNEAU AREA TO CORRECT THESE SIX RECALLED ITEMS - FORD TELLS MY I HAVE TO TAKE IT TO DEALER MYSELF, HOWEVER THE COST TO TRANSPORT THE 2014 ESCAPE WOULD COST IN THE THOUSANDS IN TRANSPORTATION COST. I'VE CALLED FORD SEVERAL TIMES OVER THE YEARS, AND REFUSED TO SEND TO SEND A TECHNICIAN OR OFFER A LOCAL REPAIR SHOP TO FIX THESE RECALLED ITEMS; SOME OF RECALLED ITEMS ARE PRETTY SERIOUS (POSSIBLE ENGINE FIRE, AND TRANSMISSION SLIPPING IN OR OUT GEAR). PLEASE HELP AS I TRY TO GET FORD TO FIX, BUT THEY OFFER NOTHING MORE EXPENSIVE COST TO ME FOR DEFECTIVE PRODUCT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11364681

Incident

Oct 1, 2020

Mileage

41,200 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE CONTACT CALLED BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 (757)486-2718) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT ALSO CALLED THE CAVALIER FORD 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757-424-6640) AND WAS PROVIDED SIMILAR INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.

NHTSA ID

11325307

Incident

May 14, 2020

Mileage

127,500 mi

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE DOOR FAILED TO REMAIN CLOSED. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LOCK FROM THE INSIDE OF THE VEHICLE MANUALLY OR WHEN USING THE KEYFOB. THE CONTACT CALLED O.C. WELCH FORD (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

11324938

Incident

May 17, 2020

Mileage

130,000 mi