RoadVitals

2014 Ford Escape Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jun 24, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 2,074 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2014 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

EngineFuel systemSuspension
Filed Jun 24, 2025

While doing oil change, I realized car has rear seal oil leak. Transmission experiences slippage in cold weather. Car has a very good maintenance record.

NHTSA ID
11668981
Incident
Mar 31, 2025
Other / unspecifiedSteeringSuspension
Filed Jun 10, 2023
Crash reported2 injuries reported

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

NHTSA ID
11526324
Incident
May 31, 2023
Suspension
Filed Feb 24, 2023

I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!

NHTSA ID
11509011
Incident
Feb 24, 2023
ElectricalEngineSuspension
Filed Jul 9, 2022

I have owned this Ford for 3 years now. It uses coolent excessively and I have replaced many parts. The Catalyic Converter went out, all motor mounts, font and rear suspension, engine burp valve, faulty throttle body, fried drivers side bulb socket, wiper arms stripped, weather stipping corroding on windshield near hood, front window cracked and damaged, coolent temperature control sensor and firmwware update not automated and dealer charges $250 to update car software for engine improved performance. Sluggish, bogging and unresponsive car until software update and throttle body repair. All around a lemon for as many parts I've put on in a short amount of time. I've spent over $3300 on parts alone. The dealer in Upland services the cars oil but fails to fill the fluids, spills oil on my spark plugs and ruins the fasteners to the skid plate by over torqueing them. It has been the worst car experience of my life and I've never had to replace so many parts in so short of time. I drove a 1974 Nova around for 20 years and still haven't replaced as many parts. This is ridiculous and predatary of Ford to put out cars with these many short term problems on them. Literally evering is going bad after 100k miles. I read post after post of people needing new engines and transmissions because of Fords incompetience. I just got a recall for the Transmission which means the car is unsafe to drive and Ford does not have the ability to fix it until the end of the year. Without a rental or replacement car I am risking my life driving this vehicle and the integety of the tranmissions. So if the tranmissison breaks before the recall is able to fixed then what happens then. Is it now a complicated legal matter where attorny's mitigate the age of the vehicle vs their incompetience. Ordering parts with Ford is a nightmare. They sometimes send the wrong parts and leave it up to the dealers to do the return or not. So it takes weeks between calling back and forth with Ford.com parts.

NHTSA ID
11473089
Incident
Jul 9, 2022
Body & structureEngineSuspension
Filed Jan 29, 2021
Crash reported

A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE PERSON RESPONSIBLE FOR THIS ACCIDENT WAS ARRESTED AT THE SCENE AND THEY DID A SOBRIETY TEST ON HER

NHTSA ID
11390646
Incident
Jan 28, 2021
Mileage
101,000 mi
Body & structureOther / unspecifiedSuspension
Filed Aug 3, 2020

DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.

NHTSA ID
11343047
Incident
Jul 28, 2020
Mileage
89,000 mi
Suspension
Filed Apr 9, 2019

NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE

NHTSA ID
11194960
Incident
Mar 7, 2019
Mileage
45,000 mi
Suspension
Filed Sep 13, 2018

DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.

NHTSA ID
11129236
Incident
Sep 4, 2018
Mileage
119,106 mi
Suspension
Filed Jan 9, 2018

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID
11061526
Incident
Dec 15, 2017
Mileage
85,000 mi
Body & structureSuspension
Filed Jan 9, 2018

VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR

NHTSA ID
11061385
Incident
Jan 8, 2018
Mileage
74,000 mi
Suspension
Filed Sep 21, 2017

REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK ABSORBERS MAY BE DEFECTIVE. FORD SAYS PART NOT COVERED, BUT THERE IS A SAFETY ISSUE DUE TO DEFECTIVE PART.

NHTSA ID
11024908
Incident
Sep 20, 2017
Mileage
29,500 mi
Driver assistanceSteeringSuspension
Filed Jul 14, 2017

POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG

NHTSA ID
11005329
Incident
Jun 24, 2017
Mileage
14,000 mi
Suspension
Filed Jul 5, 2017

WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.

NHTSA ID
11003021
Incident
Jun 29, 2017
Mileage
36,000 mi
Suspension
Filed Mar 14, 2017

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10965978
Incident
Mar 3, 2017
Mileage
70,000 mi
Suspension
Filed Sep 29, 2016

MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS BEEN NO RESPONSE FROM FORD.

NHTSA ID
10910502
Incident
Sep 19, 2016
Mileage
47,000 mi
Other / unspecifiedSteeringSuspension
Filed Nov 21, 2014

MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR

NHTSA ID
10660017
Incident
Nov 19, 2014
Mileage
12,000 mi
Suspension
Filed Feb 22, 2014

I BOUGHT THIS VEHICLE FROM STIVERS FORD IN MONTGOMERY, AL. ON JAN. 20, 2014. THIS VEHICLE SHAKE AT LOW SPEED AND HIGH SPEED. I TOLD BY DEALERSHIP THAT IT WOULD STOP BUT IT HAS GOTTEN WORSE. THIS VEHICLE RIDE WORST THAN THE 2006 MODEL I TRADED IN. *TR

NHTSA ID
10565446
Incident
Feb 1, 2013
Mileage
100 mi
Suspension
Filed Sep 30, 2013

PICKED UP MY BRAND NEW CAR, FORD ESCAPE S 2014, AND HAD THE AC SYSTEM RUNNING, WHEN I TURNED THE AC OF A STRANGE NOISE WAS AUDIBLE FROM THE REAR END OF THE CAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD IT WOULD BE AN EASY FIX. APPARENTLY TWO SCREWS HAD TO BE TIGHTENED AT THE SHOCK AND SUSPENSION. AFTER LEAVING THE DEALERSHIP WITH THE FIXED CAR' IT TOOK ABOUT 10 MIN TO HEAR THE NOISE AGAIN. THERE IS OBVIOUSLY A PROBLEM. I WILL TAKE THE CARE BACK AGAIN TO SEE WHAT THE NEXT STEP IS. VERY DISAPPOINTED. *TR

NHTSA ID
10546159
Incident
Sep 25, 2013
Mileage
100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .