RoadVitals

2019 Ford Escape Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
587
+9 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
127
Reports on file since Mar 7, 2019

What this page shows

Our database holds 587 NHTSA owner-reported complaints for the 2019 Ford Escape. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 587 · page 1 of 24

Engine
Filed Sep 21, 2026

The contact owns a 2019 Ford Escape. The contact stated that at cold starts, the vehicle vibrated significantly with heavy white smoke coming from the exhaust. The check engine light was intermittently illuminated, accompanied by a noticeable coolant odor. A diagnostic test by the dealer confirmed that there was coolant leaking between cylinders #1 and #2, leading to total engine failure. The vehicle remained with the dealer unrepaired. The dealer submitted a goodwill request to the manufacturer for the repair. The failure mileage was approximately 43,800.

NHTSA ID
11765764
Incident
Jun 14, 2026
Mileage
43,800 mi
Engine
Filed Sep 17, 2026

Vehicle has coolant intrusion into cylinders verified by Ford dealer

NHTSA ID
11765000
Incident
Sep 10, 2026
Powertrain (other)
Filed Sep 15, 2026

My 2019 Ford Escape has the Ford 6F35 transmission and I was just informed that mine is going out and needs to be replaced by a Ford dealership service department. Since 12/2025, I have had my car in the shop 3 times. I have researched and there are thousands of issues and complaints about this transmission that is going out and Ford has not done a recall. This is an immediate high risk hazard. If driving and the transmission has mechanical failure at 65+ mph it will drop into newtral and lose all gear engagement. with the vehicle drop in speed without brake lights a high speed rear end collision could occur which could then lead to a major pile up.

NHTSA ID
11764367
Incident
Dec 31, 1969
Engine
Filed Sep 14, 2026

The contact owns a 2019 Ford Escape. The contact stated that while driving 20 MPH, the vehicle was shaking and vibrating abnormally. The check engine warning light remained illuminated with the message "Engine Overheating - Pull Over Immediately" displayed. The vehicle was taken to a local dealer, where it was diagnosed with engine failure due to coolant intrusion. The manufacturer was notified of the failure. The failure mileage was 85,818.

NHTSA ID
11764201
Incident
Jul 14, 2026
Mileage
85,818 mi
Engine
Filed Sep 14, 2026

We purchased a 2019 Ford Escape 1.5L new from the dealer. We've put only 25,000 miles on it, but are now facing a well known issue (coolant intrusion) that they failed to inform us about. This is despite our vehicle meeting literally every requirement to be included in their Customer Service Program, they told us it is not tied to our VIN and are out of luck. Our car is now worthless. If we had been notified we would have taken the necessary precautions. Again, this is a known issue, with a current Class Action lawsuit in place, that Ford failed to notify us of. We are now out tens of thousands of dollars in replacing a car we have barely driven.

NHTSA ID
11764175
Incident
Sep 13, 2026
EnginePowertrain (other)
Filed Sep 10, 2026

The vehicle had a transmission shutter and shakes the car. It also had a hard shift at 38mph. It happens daily, was not a one time Incentent

NHTSA ID
11763277
Incident
Sep 1, 2025
Engine
Filed Sep 8, 2026

Slow coolant leak that is a known issue with engine. This caused the water pump to go bad and engine to risk overheating. Has been looked at by 3 independent mechanics all confirmed this is a known issue causing major concerns. No warning! Just suddenly lost all coolant! No engine needs replaced!

NHTSA ID
11762707
Incident
Sep 4, 2026
Other / unspecified
Filed Sep 2, 2026

Was told the lugnuts were swollen when I tried to have tires rotated. The repair shop is mainly and oil repair shop. I took it to the dealership I purchased the car from and was told this is a major issue they deal with everyday and Ford has not issued a recall. I have to replace with my own money and labor costs. I have to have it done but think Ford should address this issue as if I had a flat tire somewhere in a remote area I could not get tire off with wrench provided with spare tire.

NHTSA ID
11761514
Incident
Aug 31, 2026
Body & structurePowertrain (other)
Filed Sep 1, 2026

Vehicle purchased from dealer with concealed total loss history and federal/state odometer fraud. Official state title records show the odometer froze at 73,539 miles between Tennessee title issued March 2025 and Ohio title issued January 2026. Live OBD-II scanner diagnostics confirm true vehicle mileage exceeds over 86,278 miles. Vehicle was in a severe crash (December 2024) resulting in a Junk/Salvage total loss declaration at auction, later fraudulently rebranded and re-titled as Rebuilt without mandatory consumer disclosure. Vehicle has undisclosed structural and mechanical damage presenting serious safety risks.

NHTSA ID
11761195
Incident
Sep 1, 2026
Engine
Filed Aug 27, 2026

I recently bought a 2019 Ford Escape from Superior Mazda in Bentonville, Arkansas for my daughter going off to college. Soon after purchasing the vehicle a giant puff of smoke started coming out the exhaust when starting. We took it to a Ford dealership and they said the coolant is leaking into the engine block and apparently this is a known issue with 2017-2019 ford escapes. Superior Mazda said it's not their problem. The cost to fix is $12,700. We've only had this car for 38 days. Ford has issued 2 statements about this defect in these cars: Ford issued TSB 19-2375 for 2017–2019 Escapes with the 1.5L EcoBoost. It specifically says coolant can intrude into the cylinders and calls for short-block and head-gasket replacement when the condition is confirmed. There is also Ford Customer Satisfaction Program 21N12, titled “Short Block Replacement After Coolant Intrusion.” Why is this not a recall? I have since read/heard that this is an issue all over. I spoke to a mechanic in my town and they stated they currently have a 2017 escape that they are working on with this exact problem. An investigation needs to made into Ford regarding 2017-2019 Ford Escapes. Since this is a known defect and Ford is well aware of this engine flaw in this model car they need to do the right thing and issue a recall. My daughter could have been stranded on the highway heading to college.

NHTSA ID
11760039
Incident
Aug 25, 2026
Engine
Filed Aug 25, 2026

The transmission had to be replaced in 2024 and now the engine needs to be replaced in 2026. Ford customer service will not help with any of the repairs.

NHTSA ID
11759309
Incident
Aug 20, 2026
Engine
Filed Aug 24, 2026

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a portable diagnostic tester to the vehicle and retrieved DTC: P0301 displayed. In addition, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 21N12; however, the VIN was not associated. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to proceed with the repair and wait for approval of the VIN to be added to the Customer Satisfaction Program: 21N12. The failure mileage was approximately 64,000.

NHTSA ID
11759221
Incident
Nov 10, 2025
Mileage
64,000 mi
Powertrain (other)
Filed Aug 22, 2026

My Ford Escape powertrain went out when I was driving in town, it went from driving fine to not getting out of 1st gear. No warning prior got it towed to my mechanic and he did a diagnostic and it is indeed the transmission. This was extremely dangerous since I was close to being rearended because of the sudden failure. I still didnt get the transmission failure message on the screen until we went to load it up on the wrecker. This is a widely known transmission failure that has plagued this vehicle for years yet it was still sold to me. Ford knows about it and does nothing and it not recalled, unbelievable. Now my only vehicle is down, I cannot get to work and cannot afford thousands for a new transmission and labor. I am still paying on this car.

NHTSA ID
11758731
Incident
Aug 14, 2026
Engine
Filed Aug 20, 2026

Vehicle was losing coolant, running rough and check engine light was on. We took it to a Ford dealer who told us: Stored Codes P1299 and P0302 for the cylinder 2 misfire due to the coolant intrusion in the cylinder. The fix is to replace the entire engine at a cost of $15,735.95!! This is a 2019 Ford Escape. We've owned it for six years. We had planned on keeping it another six years, at least. A car should not need an engine replacement within six years. We're retired, living on social security and a very small pension. We can't afford a $15,000 repair. On top of a diagnostic fee of $435 and close to $500 to rent a car (so far.) We contacted Ford and they said there was nothing they could do for us.

NHTSA ID
11758288
Incident
Aug 14, 2026
Engine
Filed Aug 20, 2026

Vehicle began losing engine coolant. No external leaks visible. Took to Ford dealership for inspection and diagnostics. They found coolant intrusion in cylinders 1 and 2. They say that TSB 22-2322 applies to this issue. Vehicle has 86,896 miles and warranty started on February 16, 2019.

NHTSA ID
11758213
Incident
Aug 19, 2026
Filed Aug 17, 2026

For a few days before the transmission went out, it was kinda spitting and shuddering, then the 4th day the transmission would not shift into gear and go. It would rev the engine all the way up and bark the tires even with my foot not on the gas or brake. It started jerking and just would not go. It would not accelerate at all.

NHTSA ID
11757357
Incident
Aug 13, 2026
Engine
Filed Aug 11, 2026

We bought the 2019 Ford escape sel in 2023 with 29918. We had the oil changed at 33000 and then we took it to Ford because it was slow starting. Their was coolant in the cylinders requiring us to pay 12000 dollars for a new engine when this only had 36000 miles on it. Ford refused goodwill case and now we acquired an attorney. This is a known engine problem with this Ford. Class action lawsuit Miller vs Ford motor company. Never heard of an engine failure with only 36000 miles.

NHTSA ID
11756269
Incident
Aug 6, 2026
Engine
Filed Aug 5, 2026

When I originally attempted to start the car, white smoke was pouring from the exhaust pipe. We came to the conclusion that my head gasket on the car blew. We came to this conclusion because it was misfiring and when you try to open the coolant lid there’s suction.

NHTSA ID
11755101
Incident
Jul 20, 2026
Engine
Filed Aug 5, 2026

Ford Coolant Leak & Engine Overheating Engine overheating caused by an internal engine coolant leak in Ford Ecoboost engines Coolant leak that allows coolant to enter into the cylinders of the engine. This caused total engine failure and to require replacement of the engine block.

NHTSA ID
11755000
Incident
Jul 22, 2026
Engine
Filed Aug 4, 2026

Bad engine reports on 2019 Escape. Engine light problems beginning at 56k. I understand Ford has had many complaints about this engine. New water pump at 56k, new purge valve at 58k.

NHTSA ID
11754841
Incident
Jul 1, 2026
EngineOther / unspecified
Filed Aug 4, 2026

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V011000 (Equipment); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated while driving. Upon inspection, the contact's husband became aware that the coolant level was abnormally low. Additionally, a diagnostic scan retrieved Diagnostic Trouble Code: P0302; indicating a misfire in cylinder #2. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

NHTSA ID
11754800
Incident
Jul 14, 2026
Mileage
95,000 mi
Engine
Filed Jul 30, 2026

Our 2019 Ford Escape began shaking upon starting the vehicle. We took it in for diagnostics to the Ford Dealership. This car has less than 40k miles on it after 7 years of ownership. We were told we would need to completely replace the engine due to a coolant leak. Upon further research, a recall for our exact make and model was identified that described the exact same issue that was identified by Ford. For some reason, our VIN was NOT eligible for the OASIS program that was offered to other FORD owners with the EXACT same problem. The dealership has not been helpful at all in putting me in contact with a Ford Representative that can tell me WHY my particular vehicle did not qualify for the assistance program. After contacting Ford corporate (or tried several times to get someone on the phone instead of a automatic prompt system) I was told that they would send my complaint to the Auto Safety Office BUT they could NOT guarantee I would receive a call back. NOW, the Ford dealership is saying that we have been DENIED assistance and that our case is with the Auto Safety Office and they will not be able to provide an update about our complaint. During this time, the dealership provided us with a loaner vehicle while trying to address the issue. They are now demanding that we return the loaner vehicle. This is also the dealership that services the 2019 Ford Escape in question. It was recalled previously for improper bushings which we complied with the recall and had it repaired accordingly. For an American made vehicle with less than 40k miles this is incredibly disappointing that Ford is unwilling to assist in the complete and total engine replacement that is being offered to others with the EXACT SAME issues that FORD identified. I have purchased 3 Ford vehicles from 2017-2019 and this will be the last. Customer service has been piss poor even when I was able to get someone on the phone. I do not feel safe driving the car after the issue was identified.

NHTSA ID
11753708
Incident
Jul 16, 2026
EnginePowertrain (other)
Filed Jul 26, 2026

Was driving and a loud pop happened when pulling onto the hwy and lost power. Immediately pulled into parking lot and tried to restart but would not start. My son came over that evening and towed back to my house and the discovered the oil pan was cracked along with block and piston shattered. There are parts inside the oil pan. This has not been inspected by a dealer or service center. No warning or check engine lights came on indicating a problem. My build date is June of 2019 and the tsb is for May of 2019, indicating that this engine still had a coolant problem as there was no coolant left and had all came out in the pan with the oil. I am asking for assistance in getting this covered . Please let me know what steps can be taken. Thanks

NHTSA ID
11752893
Incident
Jul 20, 2026
AirbagsEngine
Filed Jul 22, 2026

Defect in engine block causing coolant intrusion.

NHTSA ID
11752003
Incident
Jul 15, 2026
EngineFuel system
Filed Jul 16, 2026

Ford only showed one code P0403 tuneup with a written statement I asked for wanting 15k for a new engine and verbal;y stating I need a whole new engine. The 2019 Ford escape began to smoke heavily while driving. I put over had the car towed to Ford dealer in sandy springs. As Ford is stating that this car needs a new engine the old recall existed from years ago has expired on the VIN number 2022. Just because I made a purchase from 2024 doesn't mean the the issues have been resolved and you should be aware and know about the mechanical issues and list them remained as a recall. The 2020 model also shows major concerns in fact from 2012 to 2020 models Ford escape complaints are listed on your website repetitive recall mechanical issues unfixed or part not available should be all listed as a recalls safety of drivers. Some referred to as problematics when driving but other diagnostics showed engine transmission, now showing on Ford website is Block heater element replacement, Powertrain control module reprograming and Transmission shifter cable bushing

NHTSA ID
11750774
Incident
Mar 14, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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