RoadVitals

2019 Ford Escape Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
571
+9 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
135
Reports on file since Mar 7, 2019

What this page shows

Our database holds 571 NHTSA owner-reported complaints for the 2019 Ford Escape. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 571 · page 1 of 23

Engine
Filed Aug 11, 2026

We bought the 2019 Ford escape sel in 2023 with 29918. We had the oil changed at 33000 and then we took it to Ford because it was slow starting. Their was coolant in the cylinders requiring us to pay 12000 dollars for a new engine when this only had 36000 miles on it. Ford refused goodwill case and now we acquired an attorney. This is a known engine problem with this Ford. Class action lawsuit Miller vs Ford motor company. Never heard of an engine failure with only 36000 miles.

NHTSA ID
11756269
Incident
Aug 6, 2026
Engine
Filed Aug 5, 2026

When I originally attempted to start the car, white smoke was pouring from the exhaust pipe. We came to the conclusion that my head gasket on the car blew. We came to this conclusion because it was misfiring and when you try to open the coolant lid there’s suction.

NHTSA ID
11755101
Incident
Jul 20, 2026
Engine
Filed Aug 5, 2026

Ford Coolant Leak & Engine Overheating Engine overheating caused by an internal engine coolant leak in Ford Ecoboost engines Coolant leak that allows coolant to enter into the cylinders of the engine. This caused total engine failure and to require replacement of the engine block.

NHTSA ID
11755000
Incident
Jul 22, 2026
Engine
Filed Aug 4, 2026

Bad engine reports on 2019 Escape. Engine light problems beginning at 56k. I understand Ford has had many complaints about this engine. New water pump at 56k, new purge valve at 58k.

NHTSA ID
11754841
Incident
Jul 1, 2026
EngineOther / unspecified
Filed Aug 4, 2026

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V011000 (Equipment); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated while driving. Upon inspection, the contact's husband became aware that the coolant level was abnormally low. Additionally, a diagnostic scan retrieved Diagnostic Trouble Code: P0302; indicating a misfire in cylinder #2. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

NHTSA ID
11754800
Incident
Jul 14, 2026
Mileage
95,000 mi
Engine
Filed Jul 30, 2026

Our 2019 Ford Escape began shaking upon starting the vehicle. We took it in for diagnostics to the Ford Dealership. This car has less than 40k miles on it after 7 years of ownership. We were told we would need to completely replace the engine due to a coolant leak. Upon further research, a recall for our exact make and model was identified that described the exact same issue that was identified by Ford. For some reason, our VIN was NOT eligible for the OASIS program that was offered to other FORD owners with the EXACT same problem. The dealership has not been helpful at all in putting me in contact with a Ford Representative that can tell me WHY my particular vehicle did not qualify for the assistance program. After contacting Ford corporate (or tried several times to get someone on the phone instead of a automatic prompt system) I was told that they would send my complaint to the Auto Safety Office BUT they could NOT guarantee I would receive a call back. NOW, the Ford dealership is saying that we have been DENIED assistance and that our case is with the Auto Safety Office and they will not be able to provide an update about our complaint. During this time, the dealership provided us with a loaner vehicle while trying to address the issue. They are now demanding that we return the loaner vehicle. This is also the dealership that services the 2019 Ford Escape in question. It was recalled previously for improper bushings which we complied with the recall and had it repaired accordingly. For an American made vehicle with less than 40k miles this is incredibly disappointing that Ford is unwilling to assist in the complete and total engine replacement that is being offered to others with the EXACT SAME issues that FORD identified. I have purchased 3 Ford vehicles from 2017-2019 and this will be the last. Customer service has been piss poor even when I was able to get someone on the phone. I do not feel safe driving the car after the issue was identified.

NHTSA ID
11753708
Incident
Jul 16, 2026
EnginePowertrain (other)
Filed Jul 26, 2026

Was driving and a loud pop happened when pulling onto the hwy and lost power. Immediately pulled into parking lot and tried to restart but would not start. My son came over that evening and towed back to my house and the discovered the oil pan was cracked along with block and piston shattered. There are parts inside the oil pan. This has not been inspected by a dealer or service center. No warning or check engine lights came on indicating a problem. My build date is June of 2019 and the tsb is for May of 2019, indicating that this engine still had a coolant problem as there was no coolant left and had all came out in the pan with the oil. I am asking for assistance in getting this covered . Please let me know what steps can be taken. Thanks

NHTSA ID
11752893
Incident
Jul 20, 2026
AirbagsEngine
Filed Jul 22, 2026

Defect in engine block causing coolant intrusion.

NHTSA ID
11752003
Incident
Jul 15, 2026
EngineFuel system
Filed Jul 16, 2026

Ford only showed one code P0403 tuneup with a written statement I asked for wanting 15k for a new engine and verbal;y stating I need a whole new engine. The 2019 Ford escape began to smoke heavily while driving. I put over had the car towed to Ford dealer in sandy springs. As Ford is stating that this car needs a new engine the old recall existed from years ago has expired on the VIN number 2022. Just because I made a purchase from 2024 doesn't mean the the issues have been resolved and you should be aware and know about the mechanical issues and list them remained as a recall. The 2020 model also shows major concerns in fact from 2012 to 2020 models Ford escape complaints are listed on your website repetitive recall mechanical issues unfixed or part not available should be all listed as a recalls safety of drivers. Some referred to as problematics when driving but other diagnostics showed engine transmission, now showing on Ford website is Block heater element replacement, Powertrain control module reprograming and Transmission shifter cable bushing

NHTSA ID
11750774
Incident
Mar 14, 2026
Filed Jul 15, 2026

The backup camera in my vehicle has failed repeatedly since I first purchased my vehicle in February 2020. I have had 2 very near miss car accidents because the backup camera went blank while driving and following directions. The backup camera also retains the backup image on the camera after shifting gears from reverse to drive. This defect has been well documented with Murphy Ford dealership in Chester, PA where I purchased the vehicle and also Chapman Ford dealership where I have had the vehicle serviced multiple times. Both dealerships told me the problem was a software problem that was not covered under warranty and the fix was over $600. One of the times I went to Murphy Ford, they said they could not replicate the problem, so the time I was almost in an accident, I took the vehicle directly to their dealership when the screen was blank and had pictures taken and insisted the service mechanic witnessed the blank screen. Again, they refused to fix the problem, stating it was not covered. There is now an active recall for Ford Escape vehicles for 2020 and newer vehicles for the same exact problems. I called Ford Customer Care and they refused to fix my vehicle or include 2019 vehicles in the recall. Their only suggestions was for me to retain any receipts for having the repair completed in case Ford issued a recall at a later date for 2019 models, then I could be reimbursed. I simply do not have the money to have this fixed at this time, as my husband is out of work and on disability and he has very high medical expenses.

NHTSA ID
11750543
Incident
Apr 15, 2022
Engine
Filed Jul 14, 2026

I was driving my Escape, and the vehicle quit acceleratoring. I had to have vehicle towed to a shop. I was informed that I need a new engine. The Escape only has 78,000 miles on it. I am being quoted $8,000.00. This was an unsafe situation for both myself, and my 20 year old autistic so who was with me.

NHTSA ID
11750424
Incident
Mar 7, 2026
Powertrain (other)
Filed Jul 13, 2026

2019 FORD ESCAPE //// Mileage 103,457//6F35 transmission First towed on May 24, 2026 - Vehicle is still at Empire Ford Service in Huntington, NY First Ford replaced Shifter Cable Bushing Rollaway (2013-2019 Models) as per the recall. They said all is fixed no charge since it was the recall. I had the SUV for only one day from the recall repair and it broke down on the highway and would not stay running when put into gear. Now after keeping my car for about a week the service person said they were finally able to replicate the issue and pull up a fault code that points the issue to the valve body inside the transmission. He said at a minimum it will cost $2,800 plus tax unless they find more damage when they open up the transmission. The cost can/will possibly be more. I explained I am Disabled and on a fixed income and can't afford a large bill as I don't have that kind of money available to me. I asked about a payment plan and was sent to an online company called Sunlit to fill out the approval paperwork. I was approved for $4,200 dollars for repairs with $1,260 due at checkout and a 18 month $197.53 payment. At 24.99% APR, $615.52 Interest which puts the repayment amount at $4,815,52 (Screenshot available). All this without even knowing what the cost of the repair is yet. I continue to read that Ford knew that the 6F35 transmission has known issues but they did not inform the consumers. They charged me $2,988.11 for the valve body repair which I paid when I picked up the escape on June 18, 2026. I drove the escape 8 miles from Empire Ford Service and it broke down again. I got in touch with Joshua Gorman in service whom I have been working with directly. After explaining to him I called Ford towing from my Ford App and I was towed back to Ford service and was informed on June 26, 2026 that they were able to look into the vehicle and it now needs a new transmission which will cost me $8,500. It would put the repair cost at $11,488.11. I really could use some help

NHTSA ID
11750022
Incident
May 24, 2026
Engine
Filed Jul 11, 2026

car suddenly overheated leaving myself and two children stranded on the interstate. it's a confirmed cylinder 3 coolant intrusion that is a well known documented issue. diagnosed and confirmed by the dealership. I was unaware of this issue, I thought buying a certified pre owned car meant it was in perfect shape, not a ticking time bomb.

NHTSA ID
11749787
Incident
Jun 20, 2026
EnginePowertrain (other)
Filed Jul 10, 2026

Flywheel cracked. There is a service bulletin on how to fix when there is an issue which to me indicates a known issue.

NHTSA ID
11749606
Incident
Jul 7, 2026
Engine
Filed Jul 8, 2026

The engine block and cylinder head assembly failed due to a manufacturing design flaw that causes engine coolant to intrude into the cylinder bores. This defect was officially reproduced, tested, and confirmed by factory-certified technicians at AutoNation Ford Katy in Katy, Texas. The vehicle is currently parked at my residence and is fully available for inspection upon request. Prior to the failure, the vehicle exhibited a glowing Check Engine Light on the dashboard, low coolant levels, and rough engine idling upon startup, which first appeared immediately prior to the formal dealership diagnosis at 81,085 miles. Coolant intrusion into the combustion chambers causes sudden engine misfires, severe overheating, and white smoke emission. This defect risks a sudden, unpredictable loss of motive power while driving at highway speeds, creating a severe, immediate collision hazard for myself and other motorists on the road.

NHTSA ID
11749187
Incident
Apr 27, 1983
Body & structure
Filed Jul 7, 2026

Rear drivers side door latch suddenly will not latch. No damage noted. Simply closed the door after leaving the house, then tried to close it 8 minutes later and it wont latch.

NHTSA ID
11748803
Incident
Jul 2, 2026
Engine
Filed Jul 1, 2026

Took my car into the dealership with a check engine light at 50k miles. The dealership told me that because it’s a poorly designed engine in the car I would need a full engine block replacement and quoted me $12k. The root cause of this problem is the known coolant intrusion issue referenced in Ford’s customer satisfaction program 21N12. I called ford customer service and the agent told me “bad luck, ford is offering no assistance to you.” To answer the questions specifically: The engine failed. It can’t be safe to drive a car anywhere that has an engine which can fail so suddenly. The problem has been confirmed by the dealer. The manufacturer has confirmed the problem. The only warning was a check engine light about 50 miles before the engine failed.

NHTSA ID
11747618
Incident
Mar 6, 2026
Powertrain (other)
Filed Jun 26, 2026

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was unable to shift into a lower gear, and the vehicle unexpectedly went into LIMP Mode. The vehicle was taken to a dealer and was diagnosed with shifter bushing failure. The vehicle was not repaired. The manufacturer was notified of the issue. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 145,000.

NHTSA ID
11746644
Incident
Apr 8, 2026
Mileage
145,000 mi
Engine
Filed Jun 26, 2026

Coolant intrusion complete engine failure

NHTSA ID
11746613
Incident
Apr 23, 2026
Engine
Filed Jun 25, 2026

The contact owns a 2019 Ford Escape. The contact stated that while driving 25 MPH, there was smoke coming from the rear of the vehicle with the check engine warning light illuminated. The contact pulled over on the right side of the road, exited the vehicle, raised the hood, and became aware that the coolant in the coolant reservoir was low. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed it with head gasket failure. The contact was informed that the head gasket needed to be replaced due to coolant leaking into the fuel system and into one of the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was a recall on the VIN associated with the failure. The approximate failure mileage was 109,000.

NHTSA ID
11746447
Incident
Jun 23, 2026
Mileage
109,000 mi
EnginePowertrain (other)
Filed Jun 24, 2026

The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly shift into gear. The vehicle was driven to the local mechanic who determined that coolant had leaked into the engine cylinders. The vehicle was later driven to the local dealer who confirmed the coolant leak into the cylinders and advised the contact that the engine long block needed to be replaced. The contact was also informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 122,000.

NHTSA ID
11746239
Incident
Jun 1, 2026
Mileage
122,000 mi
Engine
Filed Jun 24, 2026

My car was overheating, come to find out there is a known problem with ford escapes where the coolant leaks into the cylinder. But because I’m 14,000 miles over my warranty ford will not fix it. I would’ve never bought this car had I known this issue was a possibility.

NHTSA ID
11746215
Incident
Jun 1, 2026
Engine
Filed Jun 24, 2026

Engine failure. Smoke coming from tailpipe. 90,000 miles on car

NHTSA ID
11746135
Incident
Jun 5, 2026
Engine
Filed Jun 23, 2026

My check engine came on my vehicle and had it checked out and I was informed that coolant is getting into the third cylinder and I was informed this is an ongoing issue with these escapes and Ford is aware of the flaw but never did a recall for it. This is a very costly expense and so crazy Ford has never done anything to repair or help customers with the costly expense but they will give their employees bonus checks is so crazy while us people are out here trying to figure out a $6-8 thousand dollar expense.

NHTSA ID
11745843
Incident
Jun 22, 2026
Tires & wheels
Filed Jun 18, 2026

Tire size 235/45R-19 95H Vehicle began to shake and vibrate. Upon inspection both the inner and outer tread had separated from the tire. Ford dealership recommended immediate replacement of tires.

NHTSA ID
11745008
Incident
May 29, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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