Ford refuses to fix this recall for over a year I am stuck with a car I cannot sell because dealer will not honor recall.
- NHTSA ID
- 11753032
- Incident
- Apr 1, 2025
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2022 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 82 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 82, in the owner's own words
Ford refuses to fix this recall for over a year I am stuck with a car I cannot sell because dealer will not honor recall.
This recall has been in effect for over a year now with no remedy available. I have issues with my engine starting, engine staying running, acceleration during turning, etc. due to this recall. It is extremely unsafe and no remedy being available after a year is very disappointing and puts me in harm everyday.
When accelerating Rpm needle jumps rapidly up and down. I’m noticing that I am not able to pick up speed in the car continues to jerk.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue; however, several letters confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The entire transmission had to be replaced. The water pump also. Currently it continues to have issues with the check engine light coming on, the code it says is the fuel sensors.
I press on the gas pedal and the car won't move. I will be at a stop sign and I'll remove my foot from the break, step on the gas and the car stalls it won't really go. I almost have to floor it to get it to move. Has happened multiple times.
Shortly after purchasing my 2022 Ford Escape, I began experiencing hesitation during acceleration, loss of power, RPM fluctuations, loud howling and whining noises, grinding noises, exhaust-related rattling, coolant bubbling, and a strong sulfur/rotten egg odor. The problems were reported repeatedly to the selling dealer and Ford service departments. Despite multiple complaints, I was repeatedly told nothing was wrong with the vehicle. The vehicle continued to deteriorate and now struggles to accelerate and produces extremely loud noises during operation. The condition creates a safety concern because the vehicle does not respond normally when accelerating and may not be able to maintain speed safely in traffic. I also discovered an open safety recall involving a potentially cracked fuel injector that could allow fuel or fuel vapor to accumulate on the engine and create a fire risk. The recall remains incomplete because a remedy is not currently available. The vehicle has been inspected by dealership service departments and an independent transmission specialist. The problems have been ongoing since shortly after purchase and continue to worsen.
Vehicle has trouble turning back on after filling with gas. The engine clicks and sometimes will not start back up without a jump. The battery has been replaced. The check engine light is on.
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The local dealer confirmed that parts were still unavailable. The contact stated that the back over prevention camera displayed a half image while operating. The failure caused in a minor crash while the vehicle was in reverse(R) and damaged the contact's vehicle and another vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was contacted and taken to the dealer and diagnosed with turbo, catalytic converter failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that fuel can be smelled while driving, and experienced loss of power, warning lights service engine soon and engine has detected a fault illuminated on the instrument panel. The approximate failure mileage was 50,000.
Nov 20,2025 Manufacturer Recall Number25SC4 NHTSA Recall Number25V789 Recall Status Recall Incomplete, remedy not yet available We purchased our vehicle with the intent of using it for a daily work commute, the range of the battery being perfect for this. We now find that the vehicle is not 100% safe to charge or drive in the manner intended and no remedy has been supplied by Ford, nor is one expected. We were advised by Ford not to charge it at all lest it catch fire. After several months we were told to charge it to only 80% to avoid the possibility of a fire while driving or when parked and charging. After a checkup we initiated with our local Ford mechanics in early 2026, we were told that the car was now safe to charge 100% and the recall could be ignored. We believed this to be the case. However, while having our car valued for a trade in, a dealer told us that the car still had an open recall on the battery which should definitely not be ignored. Ford’s own website says no fix is expected, no parts are available and the fire danger is still present because the issue is battery related, not a software one. Samsung who manufactured the batteries recalled them in February 2025. [XXX] We are no longer able use the car as intended: 80% of charge moving a 440Lb battery leaves short of the 35 miles we expect. Not utilizing the entire range of the battery, has cost us money in the purchase of gas which we should not have incurred. The vehicle is stored in a garage adjacent to our home, and were it to catch fire, we would lose everything. We wish to sell the car, but feel we shouldn't with such a dangerous safety unresolved flaw. Our vehicle has decreased in value by 66% since 2022 which has impacted our trade in value severely. This car is a financial impediment a potential danger to our safety and home and a nightmare to own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford Escape. The contact received notice of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that on several occasions when the vehicle was parked with the hood open, started, idling, and driving at various speeds, she observed a ticking noise emanating from the engine compartment. The vehicle was not diagnosed or repaired; however, a mechanic friend stated that when they observed the vehicle, the ticking noise was emanating from the fuel injectors. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.
The contact owns a 2022 Ford Escape. The contact stated that the vehicle would consume fuel at a rapid pace without warning. In addition, the contact stated the vehicle would shudder upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 25V164000(Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
There is fluid accumulation under the engine air filter assembly.
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was idling at a stoplight and attempting to accelerate, the vehicle failed to move forward and stalled. Several codes were displayed, including Charging System Service Now with the Battery Warning light illuminated. The vehicle lost power, and the hazard lights were inoperable. The contact stepped outside the vehicle to direct traffic around the vehicle. The vehicle was towed to the dealer, who diagnosed that the alternator and battery had failed. The battery and alternator were replaced. The error codes illuminated again after having the vehicle repaired. The dealer was contacted, and an appointment was scheduled. The dealer informed the contact that a PCM software update had been completed; however, the parts for the repair of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); was not available. The manufacturer was not made aware of the issues. The failure mileage was approximately 13,000.
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accelerator pedal had to be pumped several times for the vehicle to start. While driving approximately 35 MPH, the vehicle unexpectedly stalled. The failure had occurred while the vehicle was idling at a stoplight. The vehicle was turned off and the contact waited for several minutes before the vehicle was restarted and operated as intended. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon refueling the vehicle at the gas station, the vehicle failed to start immediately on several occasions. The vehicle was able to restart after several attempts. Additionally, while driving approximately 7-8 MPH and making a turn, the vehicle stalled. The message "Car Automatically Shifts to Park" was displayed. The contact shifted to park(P). The vehicle was restarted after a minute, and the contact was able to continue driving. The contact stated that the failure had recurred while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where Diagnostic Trouble Codes for the fuel injectors were retrieved. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
The contact owns a 2022 Ford Escape. The contact stated that there was an exhaust leak coming from the vehicle and the RPM was fluctuating. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 95,638.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle hesitated and jerked abnormally and nearly stalled. The RPM fluctuated, indicating a failure with the fuel system. The dealer was contacted in December 2025, but was unable to schedule an appointment for the recall repair because the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was 77,600.
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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