RoadVitals

2002 Ford Escort Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Mar 6, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 27, 2002

What this page shows

Our database holds 33 NHTSA owner-reported complaints for the 2002 Ford Escort. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 33 · page 1 of 2

BrakesDriver assistance
Filed Mar 6, 2017
Crash reported5 injuries reported

TL* THE CONTACT OWNED A 2002 FORD ESCORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE DRIVER OF THE CONTACT'S VEHICLE AND FOUR OCCUPANTS IN THE OTHER VEHICLE WERE INJURED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED ON IMPACT. PRIOR TO THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKES WERE BEING APPLIED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID
10958928
Incident
Mar 4, 2017
Mileage
144,000 mi
Engine
Filed Nov 17, 2011

2002 FORD ESCORT. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING AND DYING WHILE DRIVING *TGW THE CONSUMER STATED THE BATTERY AND ALTERNATOR WERE REPLACE THREE TIMES, AS WELL AS OTHER COMPONENTS. HOWEVER, THE STALLING CONTINUED. NO ONE HAS BEEN ABLE TO DETERMINE THE REASON FOR THE STALLING. *JB

NHTSA ID
10435936
Incident
Nov 1, 2011
Brakes
Filed Jul 31, 2009

TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHENEVER THE BRAKES WERE APPLIED, THE CONTACT WOULD HEAR A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT ROTORS AND PADS. THE CURRENT AND FAILURE MILEAGES WERE 7,367.

NHTSA ID
10278977
Incident
Jul 23, 2009
Mileage
7,367 mi
ElectricalSteering
Filed Apr 26, 2009

WE HAVE A 2002 ESCORT ZX2 . THE CAR WAS BOUGHT FEBRUARY 2002 . I HAVE HAD SOME REAL PROBLEMS WITH THE TIE -RODS HAVING TO BE REPLACED. BUT THE PROBLEM NOW IS THE WIRING TO THE TAIL LIGHTS. WE HAVE HAD A FEW PROBLEMS WITH THE FUSE BLOWING AND WE REPLACE IT , THEN THE LIGHT BULBS BLOW THEN WE REPLACE THEM . WE HAD A MECHANIC LOOK INTO THE PROBLEM THIS TIME AND HE HAS FOUND THAT THE WIRING HARNESS AND THE REFLECTOR ARE MELTED. THE PROBLEM IS WE HAVE TAIL LIGHTS WORKING WITH NO BRAKE LIGHTS OR CRUISE CONTROL . UPON THE REMOVAL OF THE BULBS THE BULBS HAD GOTTEN SO HOT THE LIGHT BULBS HAD HOLES IN THEM BUT STILL WORKED AS BRAKE LIGHTS . THIS IS A SAFETY ISSUE WITH YOUNG CHILDREN IN THE REAR SEAT CLOSEST TO THE ELECTRICAL PROBLEM. *TR

NHTSA ID
10266763
Incident
Apr 18, 2009
Mileage
116,402 mi
Airbags
Filed Dec 11, 2008
Fire reported1 injury reported

TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHILE DRIVING APPROXIMATELY 10 MPH TO MAKE A LEFT TURN, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH. THE PASSENGER SUSTAINED MINOR INJURIES. THE WINDSHIELD ON THE PASSENGER SIDE WAS SHATTERED AND THE PASSENGER COMPARTMENT BECAME ENGULFED WITH SMOKE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN DRIVEN SINCE. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT HER BY LETTER OR PHONE WITHIN 15 DAYS. THE CURRENT AND FAILURE MILEAGES WERE 59,890.

NHTSA ID
10251511
Incident
Dec 5, 2008
Mileage
59,890 mi
Electrical
Filed Mar 17, 2008

TL*THE CONTACT OWNS A 2000 FORD FOCUS. FOR ONE MONTH, THE KEY DIDN'T FIT INTO THE IGNITION AND WHEN IT WAS IN THE IGNITION, IT WOULD NOT TURN. DUE TO THE FAILURE, THE VEHICLE WILL NOT START. AS OF MARCH 16, 2008, THE VEHICLE WILL NO LONGER START. THE VEHICLE WILL BE TOWED TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 98,000.

NHTSA ID
10221489
Incident
Mar 16, 2008
Mileage
98,000 mi
Other / unspecified
Filed Dec 3, 2007

12/01/05, 03/08/07.11/19/07 HAD TO REPLACE TIE-ROD ION MY 2002 FORD ESCORT. NOTICED THUMPING, TOOK TO MECHANIC. HE SAID HAD I NOT BROUGHT IT IN, THERE COULD HAVE BEEN VERY SERIOUS CONSEQUENCES. THIS FREQUENCY OF THESE INCIDENTS SEEMS TO INDICATE A SERIOUS AND DANGEROUS DEFECT IN THIS CAR. *TR

NHTSA ID
10210686
Incident
Nov 18, 2007
Mileage
56,200 mi
Engine
Filed Sep 14, 2007

TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN IDLING. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA TECHNICAL SERVICE BULLETIN NUMBER 042410 REGARDING THE ENGINE WAS REFERENCED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 12/12/07 *BF THE CONSUMER STATED SHE BEGAN HEARING SQUEAKING NOISES COMING FROM THE ENGINE. UPDATED 12/12/07

NHTSA ID
10203013
Incident
Sep 1, 2006
Mileage
75,000 mi
Tires & wheels
Filed Aug 22, 2007

TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT PURCHASED TWO BRIDGESTONE POTENZA G009 (NA) SUMMER TIRES (SIZE 205/40/R17) ON MAY 12, 2007. ONE OF THE TIRES EXPLODED AS THE CONTACT'S WIFE WAS DRIVING 25 MPH. THE TREAD SEPARATED FROM THE TIRE AND THE SIDEWALLS SEPARATED FROM THE BEADS. BRIDGESTONE STATED THAT SHE MUST HAVE STRUCK SOMETHING IN THE ROAD TO CAUSE THE BLOW OUT. SHE INFORMED THEM THAT SHE DID NOT DRIVE OVER ANY POTHOLES. THE CONTACT STATED THAT THE TREAD ON THE TIRES STILL LOOKS BRAND NEW AND THERE IS LESS THAN 10,000 MILES LEFT ON THEM. THE DOT NUMBER MAY NOT BE ACCURATE. THE TIRE FAILURE MILEAGE WAS 9,500 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 97,000.

NHTSA ID
10200523
Incident
Aug 9, 2007
Mileage
97,000 mi
Suspension
Filed Dec 12, 2006

BOTH REAR SPRINGS BROKE. THIS IS THE SECOND TIME IN LESS THEN 6 MONTHS FOR THE 2002. THIS SEEMS TO BE A MAJOR DESIGN FLAW IN FORD ESCORT. I HAVE A 1998 & 2002 AND BOTH HAVE BROKEN REAR SPRINGS. ALSO EVERY TECHNICIAN I HAVE TALKED TO KNOWS THE PROBLEM. *JB

NHTSA ID
10175921
Incident
Dec 12, 2006
Mileage
46,822 mi
Exterior lighting
Filed Nov 4, 2006

HEADLIGHT SWITCH WENT OUT -- NO HEADLIGHTS, PARKING LIGHTS, DASH LIGHTS. NO WARNING SIGNS PRIOR TO FAILING. *NM

NHTSA ID
10172627
Incident
Nov 1, 2006
Mileage
120,990 mi
SuspensionTransmission
Filed Sep 5, 2006

DT*: THE CONTACT STATED WHILE HAVING ROUTINE TIRE MAINTENANCE DONE AT A GARAGE, THE MECHANIC DETERMINED THE REAR SPRING WAS FRACTURED. THE CONTACT DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE. UPDATED 11/21/2006 - THE CONSUMER CONTACTED THE MANUFACTURE BUT THEY DID NOT RESPOND. THE VEHICLE WOULD NOT SHIFT FROM PARK. THE DEALER REPLACED THE SHIFT LOCK SYSTEM. *NM

NHTSA ID
10167354
Incident
Sep 5, 2006
Mileage
47,000 mi
Suspension
Filed Jan 26, 2006

I PURCHASED BACK 2002 A NEW FORD ESCORT THAT NOW HAS BAD VIBRATION IN THE STEERING WHEEL.I TOOK IT BACK TO DIAGNOSE AND THE SERVICE MANAGER SAID IT WAS THE CHARACTERISTIC OF THAT MODEL CAR AND CANNOT BE FIXED.MY COMPLAINT IS THAT THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR. IT ONLY HAS 17,501 MILES AND NOW THE VIBRATION SO BAD IT IS A SAFTY CONCERN.*AK

NHTSA ID
10148751
Incident
Jan 24, 2006
Airbags
Filed Jan 26, 2006
Crash reported3 injuries reported

DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH AT 20MPH, NEITHER FRONT AIR BAGS DEPLOYED. THE FRONT END OF THE VEHICLE WAS DAMAGED WHILE STRIKING ANOTHER VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN 2 MILES FROM THE INITIAL IMPACT SIGHT BEFORE THE ENGINE STALLED. ALL THREE OCCUPANTS OF THE VEHICLE RECEIVED INJURIES TO THE NECK AND BACK. THE POLICE WERE AT THE SCENE OF THE ACCIDENT AND INSPECTED THE AIR BAGS. THE POLICE NOTICED THE SMELL OF THE AIR BAGS WERE PRESENT, ALTHOUGH THE AIR BAGS DID NOT INFLATE. THE INSURANCE ALSO FILED A REPORT AND DEEMED THE VEHICLE TOTALED.

NHTSA ID
10148736
Incident
Dec 24, 2005
Mileage
64,002 mi
Tires & wheels
Filed Oct 5, 2005

DT: 2002 FORD ESCORT ZX2. THE CONSUMER COULD NOT DRIVE THE CAR EXCEPT WHEN HE HAS TO. WANTED VEHICLE TO BE SAFE. I WAS HAVING A PROBLEM WHEN HITTING A BUMP, THE BOTTOM OF THE CAR WAS HITTING THE STRUT. DEALERSHIP PUT SIXTEEN INCH TIRES ON CAR, AND IT CALLS FOR SIZE FIFTEEN. THE MANUFACTURER SAID THERE WAS NOTHING WRONG WITH CAR. THE DEALERSHIP KNOWS THEY PUT THE WRONG SIZE RIM AND TIRES ON MY VEHICLE. THE CONSUMER BOUGHT THE CAR NEW WITH ONLY 40 MILES ON IT. MY DEALERSHIP TOLD THE CONSUMER NOT TO PUT CHILDREN IN THE CAR.*AK

NHTSA ID
10138666
Incident
Sep 28, 2002
Engine
Filed Aug 7, 2005

NO WARNING LIGHT WHEN OIL PUMP FAILED. THIS NON-ACTION LED TO MY ENTIRE ENGINE NEEDING TO BE REPAIRED. MILEAGE WAS AT APX. 45,000. WARRANTY RAN OUT, MUST PAY ON MY OWN. I FEEL THAT FORD SHOULD HAVE SOME RESPONSIBILITY WITH THIS SINCE MY WARNING LIGHT DID NOT INFORM ME OF THE PROBLEM. *NM

NHTSA ID
10131867
Incident
Jul 10, 2005
Mileage
42,000 mi
Transmission
Filed Mar 1, 2005

STOPPED AT LIGHT, HEARD NOISE LIKE A POP, WENT TO GO CAR WOULD NOT MOVE. GOT OUT LOOKED UNDER CAR HOLE IN TRANSMISSION PARTS LYING ON GROUND. TOWED TO A MECHANIC ASKED WHY THIS WOULD HAPPEN? MECHANIC STATED DEFECTIVE TRANSAXLE, REAR END GEARS GO OUT LITERALLY POP OUT OF TRANSMISSION. JASPER WILL NOT REBUILD THESE TRANSMISSIONS DUE TO DEFECTIVE ONLY PLACE TO GET NEW IS FROM FORD WHICH WOULD HAVE COST $3300 TO REPLACE. FOUND USED REPAIRS COST OVER $1300. MECHANIC STATED JUST HAD A 1999 ESCORT IN REPAIRED BEFORE IT PUT HOLE IN TRANSMISSION. NO WARNING OR ANYTHING BUT NOISE THAT DAY. *JB

NHTSA ID
10112353
Incident
Feb 15, 2005
Engine
Filed Nov 26, 2004

CAR HAS A HESITATION WHEN ACCELERATING UNDER LOAD. THIS IS MOST NOTICABLE WHEN THE CAR IS WARM AND ESPECIALLY WHEN USING THE AIR CONDITIONING. AUTOMOBILE WAS TAKEN TO A GENERAL MECHANIC AND THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. ON THIS DATE, VEHICLE WAS TAKEN TO THE LOCAL DEALER. THE DEALER INDICATED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS ISSUE AND THERE WERE NO ERROR CODES IN THE COMPUTER. THE DEALER STATED THAT THEY BELIEVED THIS TO BE A CHARACTERISTIC OF THE CAR AND IT IS DUE TO THE AIR CONDITIONING COMPRESSOR TEMPORARILY REDUCING ENGINE POWER WHEN CYCLING ON AND OFF. THIS IS A DANGEROUS CONDITION AS THE CAR CAN LOSE POWER DURING THE ACT OF PASSING A VEHICLE OR MERGING ONTO A HIGHWAY.*AK

NHTSA ID
10100581
Incident
Nov 26, 2004
Mileage
40,000 mi
Engine
Filed Jul 10, 2004

ENTIRE CAR VIBRATES NOTICEABLY AT IDLE. DEALER STATED THAT IT IS CHARACTERISTIC OF VEHICLE, BUT SINCE THERE WAS AN EXISTING TSB ON THE PROBLEM, ATTEMPTED A FIX. (TO NO AVAIL.) *AK

NHTSA ID
10080745
Incident
Jul 9, 2004
Engine
Filed Mar 11, 2004

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED AND SHOOK VIOLENTLY, THEN STALLED. THE VEHICLE HAD BEEN TO THE DEALER TEN TIMES FOR THIS PROBLEM. *AK THE VEHICLE REMAINED TO EXPERIENCE THE SAME PROBLEM. *SC

NHTSA ID
10058013
Incident
Jan 21, 2003
Mileage
4,000 mi
Engine
Filed Nov 7, 2003

2002 FORD ESCAPE STALLED WHILE GOING DOWN-HILL AT 35-40 MPH. ENGINE STOPPED. LOST POWER STEERING AND BRAKES. ENGINE RESTARTED IMMEDIATELY AFTER PLACING IN "NEUTRAL" POSITION. FUEL TANK WAS ABOUT 1/4 FULL. THIS IS THE THIRD SUCH EVENT WITH THIS VEHICLE. THE LAST SUCH FAILURE WAS ON THE SAME ROAD AND AT EXACTLY THE SAME LOCATION!! GIVEN THE SIMILARITY OF PROBLEMS WITH THIS VEHICLE AND THE NUMEROUS OTHER REPORTS, I SUSPECT THERE MUST BE A PROBLEM WITH THE COMPUTER CONTROL SYSTEM OR SOFTWARE. *LA

NHTSA ID
10045640
Incident
Nov 6, 2003
Mileage
43,460 mi
Powertrain (other)Suspension
Filed Aug 1, 2003

WHEN DRIVING AT ANY SPEED, THE VEHICLE LET OFF A HOWLING NOISE. TOOK VEHICLE TO THE DEALER, AND THE DEALER STATED THE FRONT AXLE PREMATURELY FAILED. *AK THE LEFT WHEEL BEARING ON THE FRONT WENT OUT PREMATURELY, PER MECHANIC. *SCC *JB

NHTSA ID
10024948
Incident
Jun 1, 2003
Mileage
15,900 mi
Other / unspecifiedPowertrain (other)
Filed Jun 17, 2003
Crash reported

WHILE DRIVING DRIVE SHAFT FELL OUT OF VEHICLE. NAR 06/18/2003. *MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT LOSING FRONT TIRE AND RIM AS A RESULT DRIVE SHAFT FAILURE. *CB

NHTSA ID
10024668
Incident
Apr 23, 2003
Brakes
Filed May 28, 2003
Crash reported

VEHICLE WAS INVOLVED IN ACCIDENT DUE TO FAULTY BRAKE. *TT

NHTSA ID
10021797
Incident
May 28, 2003
Steering
Filed Mar 18, 2003

THE STEERING WHEEL VIBRATED VIOLENTLY. *NLM

NHTSA ID
10011997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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