RoadVitals

2002 Ford Escort

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Mar 6, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 12, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
9 injuries, 0 deaths reported

Overview

Our database contains 33 NHTSA owner-reported complaints for the 2002 Ford Escort, most frequently naming the engine, suspension and brakes categories. 1 safety recall has been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1128.2%
  • Suspension410.3%
  • Brakes410.3%
  • Tires & wheels37.7%
  • Steering37.7%
  • Transmission37.7%
  • Airbags25.1%
  • Electrical25.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04E048000

SEAT BELTS:FRONT

Jul 12, 2004
388 units potentially affected
The defect: CERTAIN TRW DRIVER'S SIDE SEAT BELTS MANUFACTURED ON DECEMBER 6 AND 9, 2002, FOR USE AS REPLACEMENT EQUIPMENT FOR 1997 FORD ESCORT 4-DOOR AND STATION WAGON PLATFORM VEHICLES, FORD'S P/N F7CZ54611B09AAC. THE SEAT BELT ASSEMBLIES EXHIBIT A NO-LOCK CONDITION WHICH DOES NOT COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, SEAT BELT ASSEMBLIES.
The risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION TO THE SEAT OCCUPANT, WHICH MAY INCREASE THE RISK OF PERSONAL INJURY.
The remedy: TRW WILL NOTIFY THE CUSTOMERS WHO PURCHASED THE REPLACEMENT SEAT BELT ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 27, 2004.
TRW OCCUPANT SAFETY SYSTEMSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 33
BrakesDriver assistance
Filed Mar 6, 2017
Crash reported5 injuries reported

TL* THE CONTACT OWNED A 2002 FORD ESCORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE DRIVER OF THE CONTACT'S VEHICLE AND FOUR OCCUPANTS IN THE OTHER VEHICLE WERE INJURED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED ON IMPACT. PRIOR TO THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKES WERE BEING APPLIED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID
10958928
Incident
Mar 4, 2017
Mileage
144,000 mi
Engine
Filed Nov 17, 2011

2002 FORD ESCORT. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING AND DYING WHILE DRIVING *TGW THE CONSUMER STATED THE BATTERY AND ALTERNATOR WERE REPLACE THREE TIMES, AS WELL AS OTHER COMPONENTS. HOWEVER, THE STALLING CONTINUED. NO ONE HAS BEEN ABLE TO DETERMINE THE REASON FOR THE STALLING. *JB

NHTSA ID
10435936
Incident
Nov 1, 2011
Brakes
Filed Jul 31, 2009

TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHENEVER THE BRAKES WERE APPLIED, THE CONTACT WOULD HEAR A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT ROTORS AND PADS. THE CURRENT AND FAILURE MILEAGES WERE 7,367.

NHTSA ID
10278977
Incident
Jul 23, 2009
Mileage
7,367 mi
ElectricalSteering
Filed Apr 26, 2009

WE HAVE A 2002 ESCORT ZX2 . THE CAR WAS BOUGHT FEBRUARY 2002 . I HAVE HAD SOME REAL PROBLEMS WITH THE TIE -RODS HAVING TO BE REPLACED. BUT THE PROBLEM NOW IS THE WIRING TO THE TAIL LIGHTS. WE HAVE HAD A FEW PROBLEMS WITH THE FUSE BLOWING AND WE REPLACE IT , THEN THE LIGHT BULBS BLOW THEN WE REPLACE THEM . WE HAD A MECHANIC LOOK INTO THE PROBLEM THIS TIME AND HE HAS FOUND THAT THE WIRING HARNESS AND THE REFLECTOR ARE MELTED. THE PROBLEM IS WE HAVE TAIL LIGHTS WORKING WITH NO BRAKE LIGHTS OR CRUISE CONTROL . UPON THE REMOVAL OF THE BULBS THE BULBS HAD GOTTEN SO HOT THE LIGHT BULBS HAD HOLES IN THEM BUT STILL WORKED AS BRAKE LIGHTS . THIS IS A SAFETY ISSUE WITH YOUNG CHILDREN IN THE REAR SEAT CLOSEST TO THE ELECTRICAL PROBLEM. *TR

NHTSA ID
10266763
Incident
Apr 18, 2009
Mileage
116,402 mi
Airbags
Filed Dec 11, 2008
Fire reported1 injury reported

TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHILE DRIVING APPROXIMATELY 10 MPH TO MAKE A LEFT TURN, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH. THE PASSENGER SUSTAINED MINOR INJURIES. THE WINDSHIELD ON THE PASSENGER SIDE WAS SHATTERED AND THE PASSENGER COMPARTMENT BECAME ENGULFED WITH SMOKE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN DRIVEN SINCE. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT HER BY LETTER OR PHONE WITHIN 15 DAYS. THE CURRENT AND FAILURE MILEAGES WERE 59,890.

NHTSA ID
10251511
Incident
Dec 5, 2008
Mileage
59,890 mi
Electrical
Filed Mar 17, 2008

TL*THE CONTACT OWNS A 2000 FORD FOCUS. FOR ONE MONTH, THE KEY DIDN'T FIT INTO THE IGNITION AND WHEN IT WAS IN THE IGNITION, IT WOULD NOT TURN. DUE TO THE FAILURE, THE VEHICLE WILL NOT START. AS OF MARCH 16, 2008, THE VEHICLE WILL NO LONGER START. THE VEHICLE WILL BE TOWED TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 98,000.

NHTSA ID
10221489
Incident
Mar 16, 2008
Mileage
98,000 mi
Other / unspecified
Filed Dec 3, 2007

12/01/05, 03/08/07.11/19/07 HAD TO REPLACE TIE-ROD ION MY 2002 FORD ESCORT. NOTICED THUMPING, TOOK TO MECHANIC. HE SAID HAD I NOT BROUGHT IT IN, THERE COULD HAVE BEEN VERY SERIOUS CONSEQUENCES. THIS FREQUENCY OF THESE INCIDENTS SEEMS TO INDICATE A SERIOUS AND DANGEROUS DEFECT IN THIS CAR. *TR

NHTSA ID
10210686
Incident
Nov 18, 2007
Mileage
56,200 mi
Engine
Filed Sep 14, 2007

TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN IDLING. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA TECHNICAL SERVICE BULLETIN NUMBER 042410 REGARDING THE ENGINE WAS REFERENCED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 12/12/07 *BF THE CONSUMER STATED SHE BEGAN HEARING SQUEAKING NOISES COMING FROM THE ENGINE. UPDATED 12/12/07

NHTSA ID
10203013
Incident
Sep 1, 2006
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19016

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

REPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT

04189

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04174

ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

04V09

SEAT BELTS:FRONT:RETRACTOR

TRW VEHICLE SAFETY SYSTEMS, INC. IS RECALLING CERTAIN SERVICE REPLACEMENT SEATBELT RETRACTORS (DRIVER'S SIDE FRONT RETRACTOR IN GRAY) MANUFACTURED IN DECEMBER 2002 AND SOLD AS A SERVICE REPLACEMENT PART BETWEEN DECEMBER 2002 AND JULY 2004. *TT

041514

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escort by model year
YearComplaintsRecallsInvestigationsIssue Index
2003101037.7
2002Viewing331043.4
2001681047.6
2000982054.2
19993252161.5
19983751155.2
19975432265.3
19962051047.7
19955765161.0
19942792056.7
19933793159.1
19921623159.4
19913274669.4
19901012370.2
19891521262.7
19881432571.7
1987563775.1
1986452773.2
1985263973.4
1984213673.8
1983753—
1982455—
19811104—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.