RoadVitals

2002 Ford F Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Apr 26, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 7, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 34 NHTSA owner-reported complaints for the 2002 Ford F Series, most frequently naming the engine, fuel system and driver assistance categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1640.0%
  • Driver assistance410.0%
  • Electrical37.5%
  • Powertrain (other)37.5%
  • Brakes25.0%
  • Steering25.0%
  • Transmission12.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE

Mar 7, 2003
3,674 units potentially affected
The defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
The risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
The remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
SOUTHERN COMFORT CONVERSIONSView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP05005ClosedDefect Petition

SPARK PLUG EJECTION FROM CYLINDER HEAD

Opened Sep 22, 2005
Closed Jan 4, 2006

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

ENGINE AND ENGINE COOLING:ENGINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Apr 26, 2022

I was driving my truck and it began vibrating; shortly thereafter it was running as if half the engine was working , with a loss of power. I pulled the fuel filter and there was trash all in the filter. I bought another filter and replaced it and ran the truck again and it was working fine. Shortly thereafter the same thing happened again, loss of power, running like half the engine was working and then stalled. After a few minutes it started up but ran terrible. I got it home. I pulled the fuel filter and it was loaded with trash again. I called the Ford dealer and spoke to a mechanic and he advised he has fixed numerous trucks like mine and the gas tank was deteriorating from the inside and clogging my fuel filter. He said there is a recall for the truck and that the fuel tank needs to be replaced. Please help me as this truck only has 75,000 miles and is like brand new, garage kept and well taken care of. Thank you for your time in this matter and I look forward to hearing from you soon.

NHTSA ID
11462328
Incident
Apr 11, 2022
Engine
Filed Jan 14, 2015

DRIVING ON THE FREEWAY A SPARK PLUG CAME OUT OF THE ENGINE CAUSING THE VEHICLE TO SHAKE AND LOOSE POWER. THE DEALER AND A SHOP I TOOK THE VEHICLE TO STATED THAT THIS IS A FREQUENT PROBLEM WITH THIS ENGINE. *TR

NHTSA ID
10672488
Incident
Dec 30, 2014
Mileage
119,000 mi
Body & structurePowertrain (other)Steering
Filed Sep 25, 2014

WHILE BACKING INTO MY TRUCK STARTED MAKING A LOAD NOISE, IT WAS OBVIOUS IT WAS IN THE FRONT END. TRYING TO TURN THE STEERING WHEEL, IT WAS STUCK. STOPPED THE TRUCK, LOOKED UNDER THE FRONT OF TRUCK AT STEERING, I NOTICED THAT THERE WAS A HOLE IN THE FRAME, IT WAS THEN THAT I SAW THE STEERING LINK, AGAINST THE RIGHT CV AXLE. THE IDLER ARM HAD SOME HOW RIPPED OFF THE FRAME, LEAVING NA HOLE WHERE THE IDLER ARM WAS, THE FRAME OF THE TRUCK HAD WEAKENED, CAUSING THE METAL TO WEAKEN AND SEPARATE, THANK AGAIN FORD. *TR

NHTSA ID
10639169
Incident
Sep 2, 2014
Mileage
134,549 mi
BrakesDriver assistance
Filed Aug 24, 2014

FAILURE OF THE ABS MODULE HAS LED TO A NEAR MISS ACCIDENT THAT WAS AVOIDED VIA STEERING AROUND THE OBSTRUCTION INSTEAD OF BRAKING. THE OBDII MODULE IS THROWING CODE C1185 AS A PART OF THE FAILURE OF THE ABS CONTROLLER.. *TR

NHTSA ID
10627892
Incident
Aug 18, 2014
Mileage
190,000 mi
Driver assistance
Filed Apr 28, 2014

GAS PETAL STICKS AND WHEN PUSHED ON TRUCK ACCELERATES RAPIDLY, THIS HAPPENS WHEN STARTING OUT FROM A STOP AND DURING ALL DRIVING. *JS

NHTSA ID
10585196
Incident
Apr 26, 2014
Mileage
212,003 mi
Engine
Filed Mar 24, 2014

WAS DRIVING DOWN THE ROAD AT 35 MPH AND HEARD A POP THEN THE ENGINE STARTED TO RUN ROUGH. TOOK TO THE MECHANIC SAID THAT I HAD A BLOWN SPARK PLUG. *TR

NHTSA ID
10574581
Incident
Mar 24, 2014
Mileage
206,000 mi
Driver assistanceFuel system
Filed Feb 27, 2014

THROTTLE BODY LINKAGE "PLASTIC COVER CLAMSHELL" CRACKED IN HALF AT PLASTIC HINGE (OXIDIZED PLASTIC) . LOOSE PLASTIC COVER WEDGED OPEN THROTTLE FULLY CAUSING "DANGEROUS LIFE THREATENING" DRIVING STUCK AT FULL THROTTLE. I HAVE THE COVER AND PHOTOS IF YOU WANT ME TO SEND THEM. *TR

NHTSA ID
10566358
Incident
Feb 26, 2014
Mileage
154,000 mi
Engine
Filed Jan 29, 2014

A SPARK PLUG EJECTED FROM THE RIGHT SIDE HEAD OF THE ENGINE HEAD WHILE RUNNING DOWN THE HWY AT 60 MPH. THE HEAD MIGHT BE DAMAGED. I HAVEN'T HAD A CHANCE TO GET IT FIXED. BEEN A FORD TRUCK GUY ALL MY LIFE & I CAN'T BELIEVE FORD HASN'T ACCEPTED ANY RESPONSIBILITY OF ANY PORTION OR KIND FOR THIS. MY ESTIMATED EXPENSE TO REPAIR THIS IS $1,000 TO $3,000 DEPENDING ON ANY DAMAGE TO THE HEAD ETC.. I PAID $4200 FOR THE TRUCK IN APRIL OF 2013...IT IS IN VERY GOOD CONDITION & TO GOOD TO JUNK IN MY OPINION. BESIDES I CAN'T AFFORD TO BUY ANOTHER TRUCK SO I HAVE TO TRY TO FIX IT. THIS IS BEYOND DISAPPOINTING, IT IS A MAJOR BLOW TO THE BUDGET ETC. ETC. ETC...... *TR

NHTSA ID
10562084
Incident
Jan 4, 2014
Mileage
180,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TB-08-258

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE

JERR-DAN: ANTI STALL FEATURE FOR FORD F SERIES LIGHT DUTY CHASSIS WITH V10 GAS ENGINE AND AN ENGINE DRIVE CLUTCH PUMP. MODEL YEARS UNKNOWN. *PE

04174

ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

02M01

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT

03181

ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

16891

SERVICE BRAKES, HYDRAULIC

CLEAR GEL-LIKE SUBSTANCE IN THE HYDRAULIC BRAKE MASTER CYLINDER RESERVOIR. THIS SUBSTANCE IS A SILICONE BASE LUBRICANT USED DURING ASSEMBLY OF THE MASTER CYLINDER. *TT

16683

ENGINE AND ENGINE COOLING:ENGINE

FALSE FAILURE OF THE VAPOR MANAGEMENT VALVE (VMV). *TT *JB

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2008100
2007400
2006400
2005900
2004700
2003111
2002Viewing341142.4
2001441457.3
2000401453.6
1999360345.7
1998200132.0
1997470248.9
1996160252.6
1995160252.3
1994711
1993511
1992211
1991601
1990221
1989221
1988614
1987304
1986004
1985012
1984112
1983001
1979010
1978030
1977020
1976020
1975030
1974020
1973010
1972010
1971110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.