AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2002 Volvo XC70
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 35 NHTSA owner-reported complaints for the 2002 Volvo XC70, most frequently naming the transmission, fuel system and driver assistance categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 166 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2003 | 2 | 2 |
| Dec 2004 | 1 | 3 |
| Feb 2005 | 1 | 4 |
| Sep 2005 | 1 | 5 |
| Aug 2006 | 1 | 6 |
| Jun 2007 | 1 | 7 |
| Aug 2007 | 1 | 8 |
| Jan 2008 | 1 | 9 |
| Mar 2008 | 1 | 10 |
| Apr 2008 | 1 | 11 |
| Jan 2009 | 1 | 12 |
| Aug 2009 | 1 | 13 |
| Feb 2010 | 1 | 14 |
| Apr 2010 | 2 | 16 |
| Jul 2010 | 1 | 17 |
| Aug 2010 | 4 | 21 |
| Oct 2010 | 1 | 22 |
| Nov 2010 | 1 | 23 |
| Feb 2011 | 1 | 24 |
| Jul 2011 | 1 | 25 |
| Sep 2011 | 1 | 26 |
| Dec 2011 | 1 | 27 |
| Jan 2012 | 1 | 28 |
| Mar 2014 | 1 | 29 |
| Feb 2015 | 1 | 30 |
| Sep 2015 | 1 | 31 |
| Apr 2016 | 1 | 32 |
| Feb 2018 | 1 | 33 |
| Aug 2018 | 2 | 35 |
What owners report
Complaints grouped by the component NHTSA recorded
- Transmission1125.0%
- Fuel system715.9%
- Driver assistance715.9%
- Engine613.6%
- Suspension49.1%
- Visibility36.8%
- Powertrain (other)36.8%
- Steering12.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
THROTTLE CONTROL MALFUNCTION
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
- NHTSA ID
- 11121047
- Incident
- Aug 14, 2018
- Mileage
- 179,000 mi
FUEL LEAK AT THE TOP OF THE FUEL PUMP. FUEL ODER IN CAN. FUEL LEAKING UNDER THE CAR
- NHTSA ID
- 11118612
- Incident
- Aug 8, 2018
- Mileage
- 21,000 mi
VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE THE UPSTAIRS BEGINS TO SMELL LIKE GASOLINE. WE DO NOT KNOW IF WE ARE CREATING A REAL SAFETY HAZARD BECAUSE OF THIS CAR? IN RESEARCHING 2002 VOLVO V70 XC WAGONS I FOUND THERE WAS A SIGNIFICANT VOLVO FUEL PUMP RECALL IN 2009 FOR THIS MODEL AND YEAR...BUT APPARENTLY ONLY IF THE VEHICLE WAS DRIVEN IN WARMER CLIMATES?? WE WERE NEVER INCLUDED IN THE RECALL AND DO NOT KNOW WHY SINCE WE DROVE THIS CAR BACK AND FORTH TO FL FOR YEARS AFTER THIS. NOT SURE WHY WE DID NOT QUALIFY? NONE OF OUR OTHER VOLVOS HAVE EVER HAD THIS PROBLEM. ANY WAY, WE ARE NOW BEING ADVISED THE FUEL PUMP MUST BE REPLACED AND DO NOT KNOW HOW BIG A SAFETY CONCERN THIS ISSUE IS UNDERNEATH OUR HOUSE. ANY ADDITIONAL INFORMATION AND/OR RESPONSE TO OUR CONCERN ARE APPRECIATED.
- NHTSA ID
- 11072312
- Incident
- Jan 15, 2018
- Mileage
- 138,000 mi
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
- NHTSA ID
- 10854800
- Incident
- Jul 15, 2006
- Mileage
- 30,000 mi
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
- NHTSA ID
- 10765049
- Incident
- Feb 17, 2015
- Mileage
- 140,000 mi
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE AT ALL TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
- NHTSA ID
- 10681156
- Incident
- Feb 4, 2014
- Mileage
- 128,000 mi
FUEL PUMP CRACKED, SLOW LEAK ON TO GAS TANK CAUSING EXTREME FUMES, MYSELF, 5 MONTH OLD GRANDDAUGHTER AND HER MOTHER WERE SICK FROM THESTRONG FUMES. I AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL THIS COULD HAVE CAUSED A FIRE AND WE ALL WOULD HAVE GONE UP IN FLAMES. THIS PUMP IS UNDER THE REAR SEAT WHERE THE TWO PASSENGERS WHERE SITTING. ON MARCH 22, 2014, THE THREE OF US WENT TO ARRUNDEL MILLS MALL CLOSE TO BALTIMORE ON THE WAY HOME TO ALEXANDRIA VA., WE SMELT STRONG GAS FUMES. EVEN WITH ALL THE WINDOWS AND SUNROOF OPEN THE FUMES DID NOT DISSIPATE. I CALLED DON BEYER VOLVO AND FAIRFAX VOLVO AND BOTH STATED THE WARRANTY HAD EXPIRED SO THIS REPLACEMENT IS NOT COVERED. I WAS NOT AWARE THAT RECALL NOTICES EXPIRED! I WAS TOLD IF I HAD BROUGHT THE CAR IN WHEN THERE WAS NO PROBLEM THEY WOULD NOT HAVE REPLACED THE PUMP EVEN FOR SAFETY REASONS. SO WHAT GOOD IS A RECALL THERE SHOULD BE A STATEMENT ON RECALLS " YOU MUST KEEP UP YOUR WARRANTY UPDATED ON ALL VEHICLE PARTS". BECAUSE THE WARRANTY EXPIRED IN 2012, 10 YEARS FROM 2002, I BOUGHT THE CAR IN 2004, THE RECALL CAME OUT IN 2009, I WAS STILLUNDER WARRANTY AT THAT TIME. IF I BROUGHT THE CAR IN TO GET REPAIRED, BOTH VOLVO DEALERS SERVICE DEPARTMENTS STATED THEY WOULD NOT HAVE REPLACED THE PART BECAUSE THERE WAS NOTHING WRONG WITH IT AT THAT TIME. THIS IS THE ONLY VEHICLE I OWN MY DAUGHTER CANNOT DRIVE AND MY GRANDDAUGHTER IS ONLY 5 MOS. OLD, WILL VOLVO, DON BEYER, OR FAIRFAX VOLVO PAY FOR THREE FUNERAL EXPENSES, IS THAT WHAT IT WILL TAKE. *TR
- NHTSA ID
- 10574785
- Incident
- Mar 22, 2014
- Mileage
- 148,000 mi
I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS THE ONLY SOLUTION. ALL SOFTWARE UPDATES HAVE BEEN DONE. THE MANUFACTURER HAS NOT BEEN CONTACTED, AS THEY ARE A CHINESE COMPANY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS AROUND 85,000. THE CURRENT MILEAGE IS 125,000. THE VIN WAS NOT AVAILABLE. CATASTROPHIC FAILURE. NOT FAIR TO THE OWNER. MANUFACTURER SHOULD CORRECT THIS COMMON, EXPENSIVE PROBLEM. *TR
- NHTSA ID
- 10442138
- Incident
- Jan 1, 2008
- Mileage
- 85,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a Technical Journal. Vehicle type and platform identification.
EXTERIOR LIGHTING
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.