2001 Volvo XC70

ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.

TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY STOPPED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MITCHELL VOLVO CARS OF SIMSBURY 384 HOPMEADOW STREET, SIMSBURY, CT 06070) WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER SENT AN ELECTRICAL SPECIALIST TO THE LOCAL DEALER TO PROPERLY DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

NHTSA ID

11014142

Incident

Aug 7, 2007

Mileage

105,000 mi

TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE HATCHBACK DID NOT OPEN WITHOUT ELECTRICITY. WHEN THE VEHICLE'S BATTERY FAILED, THE CONTACT WAS UNABLE TO OPEN THE HATCH. THE CONTACT ALSO STATED THAT THERE WAS NO HANDLE OR ANY MEANS TO UNLOCK THE HATCH FROM OUTSIDE OR INSIDE THE VEHICLE WITHOUT POWER, MAKING IT A DEATH TRAP IN AN EMERGENCY SITUATION FOR THOSE SEATED IN THE BACK ROWS. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT HIS CONCERN WOULD BE NOTED. THE FAILURE MILEAGE WAS 174,810. UPDATED 01/10/2017*CT

NHTSA ID

10896566

Incident

Aug 17, 2016

Mileage

174,810 mi

THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE VOLVO SERVICE SHOP THIS WILL COST ME $800 TO $1000 TO FIX!! LAST JANUARY I HAD TO PURCHASE A WIRE HARNESS FOR THIS CAR THAT WAS $1400!! I HAVE READ MANY COMPLAINTS ON THIS THROTTLE BODY ISSUE AND WISH TO ADD MY COMPLAINT FOR THIS AS WELL AS THE WIRE HARNESS I PAID SO MUCH FOR LAST YEAR. FOR A CAR THAT COSTS THIS MUCH AND MORE THAN 50% MORE TO MAINTENANCE THAN ANY OTHER VEHICLE I HAVE OWNED IN 40YRS THESE KINDS OF FAILURES SHOULD NOT BE ABSORBED BY THE CONSUMER VOLVO SHOULD OFFER SOME KIND OF COMPENSATION TO HELP PROPERLY REPLACE THESE KINDS OF FAULTY SYSTEMS AND BEAR AT LEAST 1/2 THE COST. *TR

NHTSA ID

10494710

Incident

Jan 25, 2013

Mileage

124,500 mi

TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 103,000. UPDATED 02/22/12 *BF THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 02/04/11. SHE MENTIONED THE FAILURE OF THE GEARS NOT SHIFTING PROPERLY AND THE DEALER PERFORMED A SOFTWARE DOWNLOAD, WHICH DID NOT FIX THE PROBLEM. THE CONSUMER WENT BACK TO THE DEALER EIGHT MONTHS LATER FOR THE 9,500 MAINTENANCE SERVICE AND THE PROBLEM WAS MENTIONED AGAIN. FINALLY AT 103,000 ON JAN 31, 2012 THE TRANSMISSION WAS REPLACED WITH A RE-MANUFACTURED ONE. UPDATED 03/01/12

NHTSA ID

10446172

Incident

Sep 1, 2010

Mileage

85,000 mi

THE TRANSMISSION IS SLIPPING BETWEEN GEARS 2-3 AND 3-4. MECHANICS RECOMMENDS TRANSMISSION REPLACEMENT. CAR HAS 94,000 MILES. THIS IS A FAMILY CAR AND NOT DRIVEN HARD. I'VE HAD 3 CARS OVER HUNDRED THOUSAND MILES AND THIS IS THE FIRST TIME I'VE HAD A TRANSMISSION FAILURE ON THE MOST EXPENSIVE CARE I'VE OWNED. *TR

NHTSA ID

10440352

Incident

Nov 23, 2011

Mileage

94,000 mi

NORMAL DRIVING, AT APPROXIMATELY 142,000 MILES TRANSMISSION SERVICE REQUIRED LIGHT CAME ON AFTER TRANSMISSION BEGAN SLIPPING AND "CLUNKING". TRANSMISSION FAILURE ON 2001 VOLVO XC70. $4,000+ REPAIR, COMMON TO THE 2001 XC70 MODEL. *TR

NHTSA ID

10410792

Incident

Jul 6, 2011

Mileage

142,000 mi

TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT WHEN ATTEMPTING TO DRIVE IN REVERSE, THE VEHICLE WOULD SHIFT INTO DRIVE AND ACCELERATE FORWARD. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 95,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10408570

Incident

Jun 1, 2011

Mileage

95,000 mi

TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD, ABNORMAL NOISE WHEN SHIFTING GEARS. THE NOISE WOULD ALSO OCCUR WHILE THE VEHICLE DOWNSHIFTED AND SPORADICALLY, WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.

NHTSA ID

10400638

Incident

May 12, 2011

Mileage

129,000 mi

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

This is a Technical Journal. Vehicle type and platform identification.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.