2002 Volvo XC70 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Volvo XC70, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Transmission1125.0%
- Fuel system715.9%
- Driver assistance715.9%
- Engine613.6%
- Suspension49.1%
- Visibility36.8%
- Powertrain (other)36.8%
- Steering12.3%
- Seat belts12.3%
- Exterior lighting12.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT, CAUSING THE VEHICLE TO JERK. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,950. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
FAILURE OF THE TRANSMISSION ON THE ROAD. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL LEAK AT THE TOP OF THE FUEL PUMP. FUEL ODER IN CAN. FUEL LEAKING UNDER THE CAR
VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE THE UPSTAIRS BEGINS TO SMELL LIKE GASOLINE. WE DO NOT KNOW IF WE ARE CREATING A REAL SAFETY HAZARD BECAUSE OF THIS CAR? IN RESEARCHING 2002 VOLVO V70 XC WAGONS I FOUND THERE WAS A SIGNIFICANT VOLVO FUEL PUMP RECALL IN 2009 FOR THIS MODEL AND YEAR...BUT APPARENTLY ONLY IF THE VEHICLE WAS DRIVEN IN WARMER CLIMATES?? WE WERE NEVER INCLUDED IN THE RECALL AND DO NOT KNOW WHY SINCE WE DROVE THIS CAR BACK AND FORTH TO FL FOR YEARS AFTER THIS. NOT SURE WHY WE DID NOT QUALIFY? NONE OF OUR OTHER VOLVOS HAVE EVER HAD THIS PROBLEM. ANY WAY, WE ARE NOW BEING ADVISED THE FUEL PUMP MUST BE REPLACED AND DO NOT KNOW HOW BIG A SAFETY CONCERN THIS ISSUE IS UNDERNEATH OUR HOUSE. ANY ADDITIONAL INFORMATION AND/OR RESPONSE TO OUR CONCERN ARE APPRECIATED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
I NOTICED ONE DAY THAT THERE WAS SUDDENLY A "PAUSE" WHEN THE LOWER AUTOMATIC GEARS WERE SHIFTING, PERHAPS FROM FIRST TO SECOND GEAR DURING ACCELERATION. IF MY FOOT WAS ON THE ACCELERATOR, THE CAR "LURCHED" FORWARD WITH A STARTLING, LOUD THUD WHEN THE GEAR SEEMED TO ENGAGE. IF I RECOGNIZED THIS WAS HAPPENING AND LIFTED MY FOOT OFF THE ACCELERATOR, THE CAR HOVERED IN BETWEEN GEARS FOR A SECOND OR TWO THEN CHANGED GEARS. SCARY! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY WIFE NARROWLY MISSED HAVING AN ACCIDENT ON MARCH 31, 2010 AND DOING MORE DAMAGE TO OUR 2002 XC70 VOLVO WITH 53,770 MILES (BOUGHT NEW). SHE WAS STOPPING WHEN SHE HEARD STRANGE NOISES FROM THE FRONT LEFT SIDE. THE DRIVER FRONT SHOCK ABSORBER SPRING BROKE JUST AS SHE STOPPED. SHE COULD HAVE HAD A BAD ACCIDENT HAD SHE BEEN DRIVING AT EXPRESSWAY OR NORMAL SPEED. DEALERSHIP REPLACED THE SHOCK ABSORBER SPRING AFTER THE CAR WAS FLATBED TRANSPORTED TO THEM BUT THEY, VOLVO USA, AND VOLVO SWEDEN SAID "YOU PAY ALL COSTS - THE CAR IS OUT OF WARRANTY AND THE PART IS NOT COVERED." THE CAR HAS NOT BEEN SALT WATER SUBMERGED, OR HIT POTHOLES THAT DAMAGED THE TIRE OR RIM. IT IS DRIVEN ONLY ON PAVED , NON WASHBOARD ROADS A CAR SUDDENLY PULLING TO ONE SIDE CAN AND HAS CAUSED MILD INJURY TO DEATH ACCIDENTS. IF THE WIFE DIDN'T THROW THE SPRING OUT - IT IS STILL AVAILABLE. *TR
FRONT DRIVER SIDE COIL SPRING SNAPPED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 188,000.
TL*THE CONTACT OWNS A 2002 VOLVO XC70. WHILE THE VEHICLE WAS SITTING IN IDLE, THE ELECTRONIC REMOTE FOR THE WINDOWS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE MOTOR WAS REPLACED. THE REMOTE FAILED AGAIN ON THE NEXT DAY AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT ADVISED THE DEALER THAT THE MECHANISM WOULD NOT CATCH. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE PART. THE CURRENT MILEAGE WAS 74000. THE FAILURE MILES WERE 73512.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS THE ONLY SOLUTION. ALL SOFTWARE UPDATES HAVE BEEN DONE. THE MANUFACTURER HAS NOT BEEN CONTACTED, AS THEY ARE A CHINESE COMPANY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS AROUND 85,000. THE CURRENT MILEAGE IS 125,000. THE VIN WAS NOT AVAILABLE. CATASTROPHIC FAILURE. NOT FAIR TO THE OWNER. MANUFACTURER SHOULD CORRECT THIS COMMON, EXPENSIVE PROBLEM. *TR
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF THE HIGH COSTS INVOLVED. NOW, I AM READING REPORTS OF COIL SPRING FAILURES AND BEARING PROBLEMS. I BOUGHT THIS CAR SPECIFICALLY FOR THE SAFETY FEATURES; NOW I AM VERY DISAPPOINTED AND EXTREMELY CONCERNED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THERE WERE TRANSMISSION, ACCELERATION, DECELERATION AND DRASTIC LURCHING PROBLEMS THAT HAD BEEN OCCURRING FOR THE PAST 14 MONTHS. *BF THE LURCHING PROBLEM WAS NOT DUPLICATED. THE PROBLEM WOULD OCCUR IN PARKING LOTS WHEN THE CONSUMER FOOT WAS REMOVED FROM THE BRAKE AND PRIOR TO TOUCHING THE ACCELERATOR. THE STICK SHIFT WOULD LOCK AS WELL. *SC THERE WAS A RE-OCCURRING SQUEAK IN THE STEERING. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
OUR 2002 VOLVO XC70 HAS A TENDENCY TO JERK ?VIOLENTLY? FORWARD ?SHIFT FLARE? AND HARSH SHIFTING PROBLEMS AT LOW AND HIGH SPEEDS WITHOUT WARNING AND HAS DONE SO ON SEVERAL OCCASIONS WHILE RIDING WITH OUR FAMILY; FRIGHTENING EVERYONE IN THE VEHICLE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT. THE FREQUENCY HAS INCREASED OVER THE PAST YEAR TO THE POINT WE ARE UNABLE TO OPERATE THE VEHICLE WITHOUT SERIOUS RISK OF INJURY OR ACCIDENT. WE WERE DENIED WARRANTY SERVICE BY A SOUTH ATLANTA VOLVO DEALER (THAT HAS SINCE GONE OUT OF BUSINESS) AND BY VOLVO NORTH AMERICA DURING THE WARRANTY PERIOD. THERE ARE LITERALLY THOUSANDS OF INTERNET POSTINGS WITH THE SAME COMPLAINTS. NAMELY, THERE ARE SEVERAL PRIMARY ISSUES INCLUDING BUT NOT LIMITED TO THE ECU BRAIN OF THE CAR MALFUNCTIONING, SOFTWARE MALFUNCTIONS AND TCM MALFUNCTIONING. THE JERKING IS VERY FREIGHTING AND COULD SEND ONE TO THE HOSPITAL WITH SEVERE NECK AND NERVE INJURY. WE HAVE CONTACTED VOLVO NORTH AMERICA, VOLVO WORLDWIDE AND PARENT COMPANY FORD MOTORS. THE VEHICLE HAD AN EXTENDED WARRANTY CONTRACT THAT WAS BREACHED BY AN AUTHORIZED DEALER AND BY VOLVO NORTH AMERICA. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
2002 VOLVO XC70 WITH TRANSMISSION PROBLEMS. CUSTOMER STATES THAT THE TRANSMISSION IS SLIPPING, BUCKING, AND JERKING WHEN SHIFTING INTO LOWER GEARS. *KB THE VEHICLE HAD A SIGNIFICANT OIL LEAK FROM THE ENGINE TURBO OIL RETURN. THE HEADLIGHT AND REAR MARKER LIGHT WOULD FLICKER WHEN THE CONSUMER DROVE OVER BUMPY ROADS *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .