ENGINE AND ENGINE COOLING
2002 Toyota Echo
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 35 NHTSA owner-reported complaints for the 2002 Toyota Echo, most frequently naming the driver assistance, airbags and engine categories. 2 safety recalls have been issued covering this model year; and 86 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2002 | 2 | 2 |
| Oct 2002 | 1 | 3 |
| Nov 2002 | 1 | 4 |
| Dec 2002 | 1 | 5 |
| Jan 2003 | 1 | 6 |
| Jul 2003 | 1 | 7 |
| Aug 2003 | 1 | 8 |
| Jan 2004 | 2 | 10 |
| May 2004 | 1 | 11 |
| Aug 2004 | 2 | 13 |
| Dec 2004 | 1 | 14 |
| Jul 2005 | 1 | 15 |
| Aug 2005 | 1 | 16 |
| Sep 2005 | 1 | 17 |
| Oct 2005 | 1 | 18 |
| Feb 2007 | 1 | 19 |
| Jan 2008 | 1 | 20 |
| Sep 2009 | 1 | 21 |
| Feb 2010 | 1 | 22 |
| Apr 2010 | 1 | 23 |
| May 2010 | 1 | 24 |
| Jun 2010 | 1 | 25 |
| Jan 2011 | 1 | 26 |
| Feb 2012 | 1 | 27 |
| Mar 2012 | 1 | 28 |
| Mar 2014 | 1 | 29 |
| Jul 2014 | 1 | 30 |
| Jan 2015 | 1 | 31 |
| Nov 2015 | 1 | 32 |
| Jan 2016 | 1 | 33 |
| Aug 2017 | 1 | 34 |
| Apr 2018 | 1 | 35 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance818.6%
- Airbags716.3%
- Engine49.3%
- Brakes49.3%
- Steering37.0%
- Transmission37.0%
- Electrical37.0%
- Other / unspecified37.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
AIR BAG FRONT PASSENGER LOOKS THAT IS NOT WORKING, ALARM IN RED SHOWS THAT THERE IS A PROBLEM WITH THE AIRBAG
- NHTSA ID
- 11090041
- Incident
- Mar 6, 2018
TAKATA RECALL.NOTHING HAS HAPPENED SO FAR. I WANT TO KNOW IF THIS IS ONE OF THE MODELS OF CARS AFFECTED BY THE TAKATA AIR BAG RECALL? PLEASE LET ME KNOW,SO I CAN GET IT REPAIRED, IF NECESSARY. THANK YOU!
- NHTSA ID
- 11013961
- Incident
- Aug 9, 2017
OUR TOYOTA EXCELS TO TOP SPEED ON ITS OWN FULL SPEED. THIS ALMOST HAD US IN A VERY SERIOUS ACCIDENT. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR BUT THIS HAPPENED TWICE LAST WEEK 12/30/15 TOYOTA GAVE US A CASE # NI50883640 HOWEVER, THEY HAVE NOT DONE ANYTHING ABOUT IT, WHAT CAN WE DO?
- NHTSA ID
- 10817585
- Incident
- Dec 30, 2015
- Mileage
- 66,292 mi
2002 TOYOTA ECHO. CONSUMER WRITES IN REGARDS TO GASOLINE BURNING TOO MUCH IN THE EXHAUST SYSTEM. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *JS
- NHTSA ID
- 10806896
- Incident
- Feb 1, 2014
ANOTHER VEHICLE TRAVELING NORTH, CROSSED CENTER LINE AND HIT DAUGHTER IN 2002 TOYOTA ECHO HEAD ON. AS A RESULT OF IMPACT TOYOTA ECHO CAUGHT ON FIRE RESULTING IN DAUGHTER RECEIVING 3RD DEGREE BURNS ON RIGHT ARM, HEAD AND LEG. THE AIR BAG DEPLOYED AS NOTED BY -STANDER THAT REMOVED DAUGHTER FROM VEHICLE AND HELPED EXTINGUISH FLAMES ON DAUGHTER. DAUGHTER WAS UNCONSCIOUS AFTER IMPACT. VEHICLE WAS COMPLETELY CONSUMED BY FIRE AND DAUGHTER AIRLIFTED TO BURN CENTER FOR TREATMENT.
- NHTSA ID
- 10669766
- Incident
- Dec 13, 2014
- Mileage
- 150,000 mi
I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR
- NHTSA ID
- 10608192
- Incident
- Jun 20, 2014
- Mileage
- 151,000 mi
TL* THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED THAT A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. THE CONTACT SOON DISCOVERED SMOKE COMING FROM THE REAR WINDOW BRAKE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR WINDOW BRAKE LIGHT SOCKET AND HOUSING, WHICH WERE MADE OF PLASTIC, HAD BOTH MELTED FROM THE HEAT OF THE LIGHT BULB. THE FAILURE WAS NOT REPAIRED. THE CONTACT REMOVED THE LIGHT BULB FROM THE SOCKET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 06/10/14 MA THE CONSUMER PURCHASED THE PARTS AND VEHICLE HAS SINCE BEEN REPAIRED. *TR
- NHTSA ID
- 10575211
- Incident
- Mar 22, 2014
- Mileage
- 70,000 mi
LOW BEAM HEADLIGHTS WERE ENGAGED USING THE DIMMER SWITCH LOCATED ON THE STEERING COLUMN PER NORMAL OPERATIONS. THE LOW BEAMS SWITCHED TO HIGH BEAMS DISPLAY. UNABLE TO DISENGAGE WITHOUT TOTALLY SWITCHING OFF THE LIGHTS. THE HIGH BEAM INDICATOR APPEARED ON THE DASHBOARD DISPLAY AS WELL. THIS EVENT OCCURRED WHEN THE TEMPERATURES WERE AT OR BELOW 20 DEGREES FAHRENHEIT AND THE CAR HAD BEEN PARKED FOR ABOUT 8 HOURS (IN A PARK AND RIDE LOT). ONCE THE INTERIOR CABIN WARMED UP AFTER ABOUT 20 MINUTES I WAS ABLE TO "JIGGLE" THE LIGHTS BACK TO LOW BEAMS.
- NHTSA ID
- 10450928
- Incident
- Feb 22, 2012
- Mileage
- 74,600 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.