RoadVitals

2002 Toyota Echo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Apr 25, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
11 injuries, 0 deaths reported

Overview

Our database contains 35 NHTSA owner-reported complaints for the 2002 Toyota Echo, most frequently naming the driver assistance, airbags and engine categories. 2 safety recalls have been issued covering this model year; and 86 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags716.3%
  • Engine49.3%
  • Brakes49.3%
  • Steering37.0%
  • Transmission37.0%
  • Electrical37.0%
  • Other / unspecified37.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING

Jul 19, 2006
34,771 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SENSOR WIRING CONNECTOR.
The risk: ENGINE OIL INSIDE THE SENSOR WIRING CONNECTOR COULD CAUSE EXPANSION DUE TO THE HEAT OF THE ENGINE AND COULD DEFORM THE SENSOR WIRING CONNECTOR. THE CONNECTOR MAY BECOME DISCONNECTED, WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND NOT BE ABLE TO BE RESTARTED INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 26, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number 60GView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Oct 1, 2002
59,394 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, IF THE VEHICLE IS DRIVEN UNDER REPEATED START AND STOP OPERATION IN LOW AMBIENT TEMPERATURES AND IN DEEP SNOW, THERE IS A POSSIBILITY THAT SNOW COULD ACCUMULATE IN LARGE QUANTITIES INSIDE THE REAR WHEEL AND FREEZE. THE SNOW FROZEN INSIDE THE WHEEL COULD CONTACT THE REAR BRAKE LINE DURING WHEEL ROTATION.
The risk: IF THIS CONDITION OCCURS FREQUENTLY, THE REAR BRAKE LINE COULD BE DAMAGED, WHICH COULD RESULT IN LEAKAGE OF BRAKE FLUID, CAUSING A DECREASE IN BRAKE EFFECTIVENESS.
The remedy: DEALERS WILL REPLACE THE REAR BRAKE LINES. OWNER NOTIFICATION BEGAN NOVEMBER 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number 20EView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Apr 25, 2018

AIR BAG FRONT PASSENGER LOOKS THAT IS NOT WORKING, ALARM IN RED SHOWS THAT THERE IS A PROBLEM WITH THE AIRBAG

NHTSA ID
11090041
Incident
Mar 6, 2018
Airbags
Filed Aug 9, 2017

TAKATA RECALL.NOTHING HAS HAPPENED SO FAR. I WANT TO KNOW IF THIS IS ONE OF THE MODELS OF CARS AFFECTED BY THE TAKATA AIR BAG RECALL? PLEASE LET ME KNOW,SO I CAN GET IT REPAIRED, IF NECESSARY. THANK YOU!

NHTSA ID
11013961
Incident
Aug 9, 2017
Driver assistance
Filed Jan 4, 2016

OUR TOYOTA EXCELS TO TOP SPEED ON ITS OWN FULL SPEED. THIS ALMOST HAD US IN A VERY SERIOUS ACCIDENT. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR BUT THIS HAPPENED TWICE LAST WEEK 12/30/15 TOYOTA GAVE US A CASE # NI50883640 HOWEVER, THEY HAVE NOT DONE ANYTHING ABOUT IT, WHAT CAN WE DO?

NHTSA ID
10817585
Incident
Dec 30, 2015
Mileage
66,292 mi
EngineFuel system
Filed Nov 9, 2015

2002 TOYOTA ECHO. CONSUMER WRITES IN REGARDS TO GASOLINE BURNING TOO MUCH IN THE EXHAUST SYSTEM. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *JS

NHTSA ID
10806896
Incident
Feb 1, 2014
Filed Jan 2, 2015
Crash reportedFire reported1 injury reported

ANOTHER VEHICLE TRAVELING NORTH, CROSSED CENTER LINE AND HIT DAUGHTER IN 2002 TOYOTA ECHO HEAD ON. AS A RESULT OF IMPACT TOYOTA ECHO CAUGHT ON FIRE RESULTING IN DAUGHTER RECEIVING 3RD DEGREE BURNS ON RIGHT ARM, HEAD AND LEG. THE AIR BAG DEPLOYED AS NOTED BY -STANDER THAT REMOVED DAUGHTER FROM VEHICLE AND HELPED EXTINGUISH FLAMES ON DAUGHTER. DAUGHTER WAS UNCONSCIOUS AFTER IMPACT. VEHICLE WAS COMPLETELY CONSUMED BY FIRE AND DAUGHTER AIRLIFTED TO BURN CENTER FOR TREATMENT.

NHTSA ID
10669766
Incident
Dec 13, 2014
Mileage
150,000 mi
Driver assistancePowertrain (other)
Filed Jul 4, 2014
Crash reported1 injury reported

I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR

NHTSA ID
10608192
Incident
Jun 20, 2014
Mileage
151,000 mi
Exterior lighting
Filed Mar 27, 2014
Fire reported

TL* THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED THAT A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. THE CONTACT SOON DISCOVERED SMOKE COMING FROM THE REAR WINDOW BRAKE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR WINDOW BRAKE LIGHT SOCKET AND HOUSING, WHICH WERE MADE OF PLASTIC, HAD BOTH MELTED FROM THE HEAT OF THE LIGHT BULB. THE FAILURE WAS NOT REPAIRED. THE CONTACT REMOVED THE LIGHT BULB FROM THE SOCKET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 06/10/14 MA THE CONSUMER PURCHASED THE PARTS AND VEHICLE HAS SINCE BEEN REPAIRED. *TR

NHTSA ID
10575211
Incident
Mar 22, 2014
Mileage
70,000 mi
Electrical
Filed Mar 4, 2012

LOW BEAM HEADLIGHTS WERE ENGAGED USING THE DIMMER SWITCH LOCATED ON THE STEERING COLUMN PER NORMAL OPERATIONS. THE LOW BEAMS SWITCHED TO HIGH BEAMS DISPLAY. UNABLE TO DISENGAGE WITHOUT TOTALLY SWITCHING OFF THE LIGHTS. THE HIGH BEAM INDICATOR APPEARED ON THE DASHBOARD DISPLAY AS WELL. THIS EVENT OCCURRED WHEN THE TEMPERATURES WERE AT OR BELOW 20 DEGREES FAHRENHEIT AND THE CAR HAD BEEN PARKED FOR ABOUT 8 HOURS (IN A PARK AND RIDE LOT). ONCE THE INTERIOR CABIN WARMED UP AFTER ABOUT 20 MINUTES I WAS ABLE TO "JIGGLE" THE LIGHTS BACK TO LOW BEAMS.

NHTSA ID
10450928
Incident
Feb 22, 2012
Mileage
74,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0061-23 Rev2

STRUCTURE:BODY

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0039-24 Rev1

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0035-24 Rev1

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Echo by model year
YearComplaintsRecallsInvestigationsIssue Index
2008000
2007000
2006000
2005500
2004100
2003170042.9
2002Viewing352057.5
2001502058.5
2000883063.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.