2002 Toyota Echo Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Toyota Echo, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance818.6%
- Airbags716.3%
- Engine49.3%
- Brakes49.3%
- Steering37.0%
- Transmission37.0%
- Electrical37.0%
- Other / unspecified37.0%
- Powertrain (other)24.7%
- Suspension24.7%
- Visibility12.3%
- Body & structure12.3%
- Fuel system12.3%
- Exterior lighting12.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
OUR TOYOTA EXCELS TO TOP SPEED ON ITS OWN FULL SPEED. THIS ALMOST HAD US IN A VERY SERIOUS ACCIDENT. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR BUT THIS HAPPENED TWICE LAST WEEK 12/30/15 TOYOTA GAVE US A CASE # NI50883640 HOWEVER, THEY HAVE NOT DONE ANYTHING ABOUT IT, WHAT CAN WE DO?
I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR BAG FRONT PASSENGER LOOKS THAT IS NOT WORKING, ALARM IN RED SHOWS THAT THERE IS A PROBLEM WITH THE AIRBAG
TAKATA RECALL.NOTHING HAS HAPPENED SO FAR. I WANT TO KNOW IF THIS IS ONE OF THE MODELS OF CARS AFFECTED BY THE TAKATA AIR BAG RECALL? PLEASE LET ME KNOW,SO I CAN GET IT REPAIRED, IF NECESSARY. THANK YOU!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2002 TOYOTA ECHO. CONSUMER WRITES IN REGARDS TO GASOLINE BURNING TOO MUCH IN THE EXHAUST SYSTEM. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *JS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) NHTSA RECALL 06V266000 RECALLED 02 TOYOTA ECHO FOR CRANKSHAFT SENSOR FAILURES WHICH COULD CAUSE THE VEHICLES TO STALL AND NOT RESTART, RISKING A CRASH. TOYOTA ONLY RECALLED VEHICLES UP TO SERIAL NUMBERS ENDING IN 212671. MY 02 ECHO JUST HAD THE EXACT CRANKSHAFT SENSOR FAILURE DESCRIBED IN THE RECALL. MY VIN NUMBER IS[XXX]. SO I WAS TOLD BY TOYOTA THAT BY VEHICLE DID NOT QUALIFY FOR THE RECALL, EVEN THOUGH I HAVE THE EXACT FAILURE. THE RECALL NEEDS TO BE EXTENDED TO HIGHER VEHICLE NUMBERS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2002 TOYOTA ECHO EXPERIENCED BRAKE FAILURE.*MR THE CONSUMER STATED THE BRAKES DID NOT FUNCTION AT THE SAME TIME, WHICH CAUSED THE CONSUMER TO SPIN OUT OF CONTROL. THE BRAKE INDICATOR DID NOT FUNCTION AS DESIGNED TO LET THE CONSUMER KNOW WHEN THE BRAKES HAD WORN OUT. *JB
WHILE DRIVING 45 MPH BRAKES FAILED, CAUSING THE VEHICLE TO ROLL DOWN A CLIFF. AS A RESULT OF SEVERE DAMAGE THE VEHICLE WAS TOTALED. *AK AT AN EARLIER DATE, THE CONSUMER TRIED TO STOP THE VEHICLE BUT SPUN AROUND ON THE FRONT TIRES. TOYOTA INFORMED THE CONSUMER THAT THEY DID NOT COVER THE TIRES. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE AND SWERVED TO MISS AN ONCOMING VEHICLE. RECALL #02V268000 WAS ISSUED AFTER THE OCCURRENCE. ON THE SECOND OCCASION, THE VEHICLE HAD GONE OVER A CLIFF AND HIT A TREE. THE CONSUMER REQUESTED COMPENSATION. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
1. NO PROBLEMS WHATSOEVER UNTIL EVENT. WE ARE ORIGINAL OWNERS AND THE CAR ONLY HAD 17,000+ MILES ON IT. 2. DRIVING ALONG AT NORMAL RATE OF SPEED, SUDDENLY METALLIC, GRINDING SOUNDS FROM UNDER HOOD (NOT LIKE A BLOW OUT OR TIRE TREAD COMING OFF), SLOWED DOWN TO PULL OVER WHEN CAR PULLED HARD TO THE RIGHT AND LOCKED. HUSBAND PULLED HARD ON THE STEERING WHEEL TO THE LEFT. THE STEERING WHEEL TURNED BUT THE WHEELS DIDN'T. NO CONTROL OF CAR WHATSOEVER. CAR HIT GUARDRAIL. AIRBAGS DEPLOYED. HUSBAND WAS TAKEN BY AMBULANCE WITH HEAD, CHEST, AND BACK INJURIES. 3. STILL HAVEN'T HEARD FROM INSURANCE COMPANY BUT EVERYONE HAS TOLD US THE CAR IS TOTALED. *JB
CAR WAS BEING DRIVEN ON A STRAIGHT, DRY ROAD AT 35 MPH. THE STEERING WHEEL STARTED OSCILLATING FROM LEFT TO RIGHT ON ITS OWN OUT OF CONTROL OF THE DRIVER. THE CAR HIT THE CURB AND TIPPED OVER ON ITS SIDE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1. APPROACHING A LEFT TURN AT 15 TO 25 MPH, GAP IN ON-COMING TRAFFIC, PRESS ACCELERATOR AND TURN LEFT. 2. THE CAR DECELERATES AS THE TRANSMISSION TAKES OVER AND LETHARGICALLY DOWNSHIFTS, 98% OF THE TIME, CAUSING NEAR MISSES. 3. I DOUBT ANYONE CARES TO CONSIDER IT A PROBLEM. SO, HOW MANY MORE BROADSIDES OCCUR WITH ECHOES THAN THE AVERAGE FOR OTHER CARS, OR HAS NO ONE EVER CHECKED? *TR
VEHICLE WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP/SLOW MOTION OR FROM INCREASING THE SPEED TO HIGH LEVELS. VEHICLE HAD BEEN TO THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
LOW BEAM HEADLIGHTS WERE ENGAGED USING THE DIMMER SWITCH LOCATED ON THE STEERING COLUMN PER NORMAL OPERATIONS. THE LOW BEAMS SWITCHED TO HIGH BEAMS DISPLAY. UNABLE TO DISENGAGE WITHOUT TOTALLY SWITCHING OFF THE LIGHTS. THE HIGH BEAM INDICATOR APPEARED ON THE DASHBOARD DISPLAY AS WELL. THIS EVENT OCCURRED WHEN THE TEMPERATURES WERE AT OR BELOW 20 DEGREES FAHRENHEIT AND THE CAR HAD BEEN PARKED FOR ABOUT 8 HOURS (IN A PARK AND RIDE LOT). ONCE THE INTERIOR CABIN WARMED UP AFTER ABOUT 20 MINUTES I WAS ABLE TO "JIGGLE" THE LIGHTS BACK TO LOW BEAMS.
DT: THE CONTACT OWNS A 2002 TOYOTA ECHO. IT WAS REALLY HOT AFTERNOON AND STEREO MALFUNCTIONED. THE ELECTRICITY SURGED THROUGHOUT CAR, AND THROUGHOUT SPEAKERS. THIS HAPPENED EVEN AFTER SHE TURNED OFF THE AIR CONDITIONER, STEREO, AND VEHICLE .THERE WAS A BAD SMELL OF BURNT PLASTIC THAT REMAINED IN VEHICLE FOR ABOUT THREE DAYS. IT WAS APPARENT THAT IT WAS NOT THE STEREO FUSE BECAUSE THE CABIN LIGHT AND THE CLOCK WAS NOT WORKING. SHE WILL NOT KNOW FOR SURE THE CAUSE OF THE PROBLEM UNTIL SHE HAS THE VEHICLE LOOKED AT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TOYOTA FLOOR MAT OVER ACCELERATOR- THIS HAPPENED TO ME! MORE THAN ONCE! I DISCOVERED WHAT IT WAS THE SECOND TIME IT HAPPENED. I PULLED THE EMERGENCY BRAKE AND PUT THE CAR IN NEUTRAL BOTH TIMES. TOYOTA ECHO, 2002 . *TR
1. NO PROBLEMS WHATSOEVER UNTIL EVENT. WE ARE ORIGINAL OWNERS AND THE CAR ONLY HAD 17,000+ MILES ON IT. 2. DRIVING ALONG AT NORMAL RATE OF SPEED, SUDDENLY METALLIC, GRINDING SOUNDS FROM UNDER HOOD (NOT LIKE A BLOW OUT OR TIRE TREAD COMING OFF), SLOWED DOWN TO PULL OVER WHEN CAR PULLED HARD TO THE RIGHT AND LOCKED. HUSBAND PULLED HARD ON THE STEERING WHEEL TO THE LEFT. THE STEERING WHEEL TURNED BUT THE WHEELS DIDN'T. NO CONTROL OF CAR WHATSOEVER. CAR HIT GUARDRAIL. AIRBAGS DEPLOYED. HUSBAND WAS TAKEN BY AMBULANCE WITH HEAD, CHEST, AND BACK INJURIES. 3. STILL HAVEN'T HEARD FROM INSURANCE COMPANY BUT EVERYONE HAS TOLD US THE CAR IS TOTALED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR
MY 2002 TOYOTA ECHO ON NOV. 16TH 2010 WHILE DRIVING ON THE FREEWAY IN THE COUNTY OF LOS ANGELES CA. WENT INTO REVERSE WHILE STILL IN DRIVE. THERE WAS TRAFFIC AHEAD OF ME SO I WAS ONLY DRIVING ABOUT 2 MPH WHEN IT WENT INTO REVERSE WHILE THE AUTOMATIC SHIFT WAS STILL IN DRIVE. I WENT TO PUT ON THE BRAKE BUT THE BRAKES DID NOT WORK. I TURNED OFF THE CAR AND PUT ON THE HAZARDS. TWO MINUTES WENT BY WHEN I TURNED ON THE CAR AND IT WENT INTO DRIVE. I THEN TOOK IT TO THE KEYES TOYOTA IN VAN NUYS CA, AND WAS TOLD THAT THEY NEVER HEARD OF THIS BEFORE FROM ANY TOYOTA CARS AND THAT IF THEY WERE EVEN TO LOOK IT WOULD BE COMPLETELY AT MY EXPENSE. I SOLD THE CAR FOR PARTS ON 11/18/10. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED WHEN TRAVELING AT SPEEDS OF 40 MPH AND UP, THE TRACTION WOULD FEEL AS IF SHE WAS DRIVING ON ICE AND THE VEHICLE WOULD SLIDE BACK AND FORTH. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE SWAY BAR WAS WORN. THE MECHANIC REPLACED THE SWAY BAR, A REAR SHOCK THAT WAS LEAKING AND ALL FOUR TIRES. THE FAILURE PERSISTED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 127,220 AND THE CURRENT MILEAGE WAS 128,443.
1. NO PROBLEMS WHATSOEVER UNTIL EVENT. WE ARE ORIGINAL OWNERS AND THE CAR ONLY HAD 17,000+ MILES ON IT. 2. DRIVING ALONG AT NORMAL RATE OF SPEED, SUDDENLY METALLIC, GRINDING SOUNDS FROM UNDER HOOD (NOT LIKE A BLOW OUT OR TIRE TREAD COMING OFF), SLOWED DOWN TO PULL OVER WHEN CAR PULLED HARD TO THE RIGHT AND LOCKED. HUSBAND PULLED HARD ON THE STEERING WHEEL TO THE LEFT. THE STEERING WHEEL TURNED BUT THE WHEELS DIDN'T. NO CONTROL OF CAR WHATSOEVER. CAR HIT GUARDRAIL. AIRBAGS DEPLOYED. HUSBAND WAS TAKEN BY AMBULANCE WITH HEAD, CHEST, AND BACK INJURIES. 3. STILL HAVEN'T HEARD FROM INSURANCE COMPANY BUT EVERYONE HAS TOLD US THE CAR IS TOTALED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
DT: 2002 TOYOTA ECHO. THE CONTACT STATED WHEN CLOSING THE PASSENGER DOOR THE REAR WINDOW COLLAPSED AND SHATTERED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP, BUT IT WAS AT A LOCAL AUTO GLASS REPAIR SHOP. TOYOTA STATED THEY HAD NOT HEARD OF THIS PROBLEM, AND ASKED THE REPAIR SHOP TO FILE A LETTER OF CAUSE, CONDITION, AND REMEDY. THIS OCCURRED ON OCTOBER 14, 2005. THERE HAD BEEN NO TROUBLE WITH THAT WINDOW PRIOR TO THIS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1. NO PROBLEMS WHATSOEVER UNTIL EVENT. WE ARE ORIGINAL OWNERS AND THE CAR ONLY HAD 17,000+ MILES ON IT. 2. DRIVING ALONG AT NORMAL RATE OF SPEED, SUDDENLY METALLIC, GRINDING SOUNDS FROM UNDER HOOD (NOT LIKE A BLOW OUT OR TIRE TREAD COMING OFF), SLOWED DOWN TO PULL OVER WHEN CAR PULLED HARD TO THE RIGHT AND LOCKED. HUSBAND PULLED HARD ON THE STEERING WHEEL TO THE LEFT. THE STEERING WHEEL TURNED BUT THE WHEELS DIDN'T. NO CONTROL OF CAR WHATSOEVER. CAR HIT GUARDRAIL. AIRBAGS DEPLOYED. HUSBAND WAS TAKEN BY AMBULANCE WITH HEAD, CHEST, AND BACK INJURIES. 3. STILL HAVEN'T HEARD FROM INSURANCE COMPANY BUT EVERYONE HAS TOLD US THE CAR IS TOTALED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
2002 TOYOTA ECHO. CONSUMER WRITES IN REGARDS TO GASOLINE BURNING TOO MUCH IN THE EXHAUST SYSTEM. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED THAT A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. THE CONTACT SOON DISCOVERED SMOKE COMING FROM THE REAR WINDOW BRAKE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR WINDOW BRAKE LIGHT SOCKET AND HOUSING, WHICH WERE MADE OF PLASTIC, HAD BOTH MELTED FROM THE HEAT OF THE LIGHT BULB. THE FAILURE WAS NOT REPAIRED. THE CONTACT REMOVED THE LIGHT BULB FROM THE SOCKET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 06/10/14 MA THE CONSUMER PURCHASED THE PARTS AND VEHICLE HAS SINCE BEEN REPAIRED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .